CONFIDENTIAL. Limited circulation. For review only. Performance Management in Horizontal Business Networks: A Systematic review Innovation Theoretical Model Construction Technology for Industrial Cluster based on Planning and Regional Development Indicators Ana Carolina Braga¹, Pedro Paulo de Andrade Junior², Luis Mauricio Martins de Resende³, Joseane Pontes⁴ ¹ Universidade Tecnológica Federal do Paraná – UTFPR – Mestranda em Engenharia de Produção – Ponta Grossa – PR – Brasil- Email: [email protected] 2 3 ⁴ Universidade Tecnológica Federal do Paraná – UTFPR – Departamento de Engenharia de Produção – Ponta Grossa – PR – Brasil- Email: [email protected] Universidade Tecnológica Federal do Paraná – UTFPR – Departamento de Engenharia de Produção – Ponta Grossa – PR – Brasil- Email: [email protected] Universidade Tecnológica Federal do Paraná – UTFPR – Departamento de Engenharia de Produção – Ponta Grossa – PR – Brasil- Email: [email protected] OBJECTIVE This study aimed to develop a theoretical model for industrial clusters based on indicators of planning and regional development. For this, sought to technological innovation factors and regional development indicators using data of scientific papers of empirical studies and articles with data from public policies to support technological innovation. For the theoretical framework of innovation models and industrial clusters, we used a methodology adapted to literature review, which is defined as 2004 cutoff period to 2014. This literature review based the creation of the new theoretical model of technological innovation based indicators in planning and regional development. It was concluded that the theoretical model built contributed to scientific advancement due to present new variables described as technological innovation factors, facilitating undertakings engaged in industrial clusters, regional development plan. Keywords: Theoretical Model; Business networks; Innovation factors; Indicators of Planning and Regional Development. 1. INTRODUCTION Induction of technological innovation activities between companies has aroused the interest of researchers and authorities to viabilizarem public and private actions that promote and facilitate local and regional development, using interactions between companies. With the need for companies to produce new elements, many of them seeking the induction of new activities, new projects and new form of management so there quickly and efficiently, satisfactory results for the manager in companies, as well as productivity gains and profitability . To facilitate and guide this discussion we note that the use of models, consequently, their indicators of technological innovation, has acquired a growing weight in the methodologies used to summarize the technical and scientific character of information, preserving the bulk of the original data and using only the variables that best serve the objectives to be achieved. Marangon et al. (2004), argue that a good indicator alerts you to problems before they become too serious, indicating what needs to be done to solve them; within a cluster scenario, one can identify what are your strengths and what are its weakest aspects, translating into important tools for developing solutions and propose policies and actions that generate improvements for businesses and, consequently, for the region, planning regional development. Proposal submitted to 15th IFAC Symposium on Information Control Problems in Manufacturing. Received December 17, 2014. CONFIDENTIAL. Limited circulation. For review only. However, it is also important to highlight the need to identify and build indicators that reflect particular aspects or situations whose understanding is fundamental to the implementation of appropriate policies to multiple contexts and their different needs for each sector or region. It is believed that a concentration of companies, operating in coordination with each other and with other local institutions, can generate a significant advantage for economic development and quality of life of individuals in the region. This coordination is critical for companies in terms of individual and collective productivity gains, with sharp increases in systemic competitiveness. As noted in several studies (Liu, 2011; Soda, 2011; Jacobsson and Bergek, 2011) discusses, identifies and develops organizational Inter relations models, and proposes factors, variables and indicators to analyze the innovation-even levels and provide adequate planning for the development of the region through key factors in each reality of companies. It is through these assumptions that emerges the need to develop a model of technological innovation, based on the clear identification of the characteristics, indicators and factors specific to an organization found by the recent scientific literature. This paper aims at a new theoretical model of technological innovation to business networks through planning and regional development indicators For this, it is necessary: 1) Search in the scientific literature existing models; Essential factors for adoption of technological innovation and indicators for planning and regional development; 2) Build a new theoretical model of technological innovation for enterprise networks based on variables found in scientific studies, including key indicators and guiding the inserted companies in networks with specific activities of technological innovation. companies themselves, such as engineering, production and marketing. A central problem is the coordination of these initiatives in a systemic view of innovation. (Adams, Bessant and Phelps, 2006) Certain methodological aspects in the context of innovation policies are relevant in an innovation system. According Apaydin and Crossan (2010) this field covers four spheres of action: structural conditions, the basis of science and engineering, the transfer factors and the dynamo of innovation. The first sphere, structural conditions, covering aspects related to the educational system, the industry structure and communications infrastructure, financial institutions and market accessibility, which outline the rules and set of opportunities for innovation. A second-level domain concerns the basic science and engineering, covering universities and basic research centers, as well as specialized technical training systems. Transfer factors are related to the effectiveness of the learning models, involving the analysis of formal and informal links between companies, as codified knowledge - patent and scientific publications, for example - the community value systems, and form the third component. (Carbonara, 2004) The fourth area, the dynamism of innovation is related to the dynamic factors - strategy and R & D - within the company or in the region under its influence that have influence on its innovative capacity. (Apaydin and Crossan, 2010). Therefore, these four areas are considered key points to build several models developed regarding the adoption of technological innovation in companies. To note that the conceptual basis of these domains is crucial variables for innovation activities. 2. THEORETICAL FRAMEWORK 2.1 Technological Innovation Models 3. METHODOLOGY As we consider the importance of technological innovation in different sectors at the national, state and municipal levels, now have great concern about the reasons that put some countries ahead of others in relation to patent registrations and innovation broadly. 3.1 Methodology for building the theoretical framework Economic studies and national and international organizational (Apaydin and Crossan, 2010; Moodysson, Coenen, Asheim, 2008; Ramos, 2012) point out factors relevant to regional development, such as the systematic investment and integrated in education, infrastructure and exports, and products and services that contain significant levels of innovation and technology. Selected articles were of Capes databases with research in the area of knowledge in Production Engineering, Hygiene and Safety and the area of knowledge in Business Administration, where they were recruited in common bases of these two areas for Gross composition of articles Bank. The final product to the theoretical framework of the paper and the construction of the theoretical model was the identification of the relevant set of articles considered and have alignment to the survey, then called Library Portfolio (PB). It should be noted that the proceedings in this study occurred around the month of June 2013 to March 2014 and the cutting period of the articles were of 10 years. Based on these same studies, it is quite reasonable to consider a panorama in which business environmental conditions influence both as are influenced by government and business organizations, whose roles may alter the levels of competitiveness and competitive - in local terms, regional, national and international. These influences organizations originate in different areas of business of the For the construction of the article, we used the Knowledge Development Process-Constructivist instrument (ProknowC), analyzed and structured by Ensslin and Ensslin (2007) and Ensslin et. al. (2010). Proposal submitted to 15th IFAC Symposium on Information Control Problems in Manufacturing. Received December 17, 2014. CONFIDENTIAL. Limited circulation. For review only. For the selection of the Bank of crude products was necessary to define the axis of research, carried out by Topic. In this case, the search axis that has been used the term Innovation / Innovation. For the next step was necessary to define the keywords for the axis quoted. For the Hub was defined the term both in Portuguese and English. For the first axis, the word innovation was related as search interest and the line intended to take the study. For this was found in the literature, the possible types for the word Industrial Clusters, getting as keywords in Portuguese: APL, local productive arrangement, network companies, and crowded; English: network companies, the local productive arrangement and clusters. In addition to the typologies, also could combine the word indicators / indicators with the shaft. For the second line of research, we used the English term technological innovation Model, relating to the keywords Business network and Enterprise networks. Referring to the third axis combined in Portuguese and English the word Model / Model with Technological Innovation and Technological Innovation. Then the combined axis was Methodology / Methodology with Innovation and Innovation and the last axle combination of Regional Development / Regional Development with indicators / Indicators. After classification of the axes and choice of keywords, it was possible to reach seventeen possible combinations with the axis of the cross that was used as a guide in the search for scientific articles in publications bases provided by data base. It follows, therefore, that the seventeen combinations of key words were: Inovação AND apl; Inovação AND Arranjo Produtivo Local; Inovação AND Redes de Empresas; Innovation AND Aglomerado; Local Productive Innovation AND Arrangement; Innovation AND Network Companies; Innovation AND Clusters; Clusters AND innovation indicators and; Innovation AND Indicators; Modelo de Inovação Tecnológica AND Redes de Empresas; Model technological innovation AND entrerprise network; Modelo AND Inovação Tecnológica; Technological Innovation Model AND Model; Methodology AND Innovation; Metodologia AND Inovação; Desenvolvimento Regional AND Indicadores; Regional Development AND Indicators. For the next step, the filtering of the items identified as brute articles was performed. To this end, some aspects were considered: presence of repeated / redundant articles; the alignment of the titles of articles on the theme; the scientific recognition of the articles; alignment of abstracts on the subject; and the availability of full articles on the bases. How early was found a base 1176 articles, the articles that did not have full text articles and repeated between the bases, resulting in a review of 338 articles to check relevance and alignment of titles. After the listing of these 338 articles, it was possible to check the relevance of journals. The cut line was adopted for articles that met in stratum at or above B1 in Engineering III or directors under the Web Qualis. These two areas chosen were the most fit into the proposed theme. After separation of qualified articles, it was possible to get 169 articles, which proposed the full reading of scientific articles. Of these, 164 were considered in line with the theme of research, it is ending here the filtering process of raw articles, proposing the construction and analysis of the theoretical framework. 3.2 Methodology for building innovation factors and planning indicators and regional development After reading the articles, it is necessary at this stage of model building, just identify articles concerning the main variables to identify the perception of technological innovation in companies. The bibliographic portfolio of all 164 articles, 52 identified technological innovation models getting the separation of the main existing models. Of these 52 articles, 31 identified on technological innovation factors and 18 gained from regional development indicators and would be viable for the study. From this one can extract theoretical models that addressed the main characteristics that companies must have for the employment of innovation in their environment through regional development indicators. Adopted the idea, therefore, that for the identification of models in clusters, one should start from the assumption adopted by the Oslo Manual mechanism verifying its main contributions. In this mechanism there are intrinsic and extrinsic variables that can be branched and explained from other models individually identified by the literature review. With it, you can build a new model, based on the thought that as viable models for companies such as whole, would total contribution to be identified jointly by industrial clusters, they entered into location nearby and that the main objective is regional development . Table 1 and 2, we obtain the relationship of the structure of the Oslo manual mechanism with the most appropriate models for each variable and thus verified by other authors in the literature mentioning these same variables as factors for innovation: Extrinsic Model Variables associated Reference Author Variables Variables Reference Author Other authors found that relate the variables with studies based on technological innovation Structural conditions Strategic planning; Innovation Model 4ͣ generation Mariotto, 2003. Kline; Rosenberg, 1986. Market rating; intentioned strategy; planned actions; Research; knowledge; potential market; creation of the project; review of the design and production; commercialization STONE AND LANE (2012); MA (2010); And ASHEIN COENEN (2010); MOTA (2010); And Inauen SCHENKER (2011); Et ARAÚJO. al. (2011); LIOU AND CHEN (2011); RADOSEVIC, S; Yörük, E, (2013); Basic Science and Engineering Innovation Model 5ͣ generation Rothwell, 1992 Science and technology; technology integration with customers, suppliers, innovation communities and MA, (2010); MURPHY et al. (2011); MOTA (2010); Choin et. al. (2012); Roy, S., (2010); Sun (2012) Proposal submitted to 15th IFAC Symposium on Information Control Problems in Manufacturing. Received December 17, 2014. CONFIDENTIAL. Limited circulation. For review only. networks. Table 1 Relationship of the structure of the Oslo manual mechanism with the most appropriate models for each variable extrinsic Source: Authors (2014) Intrinsic Model Variables associated Model transfer Variables Factors from Innovation Management Process; Dynamo Innovation Innovative Skills, Analytical Models, Tools and Techniques. Structures Innovation Practices; Mol, Birkinshaw, 2008; Reference Author Mol, Birkinshaw, 2008; Denning; Dunham, 2010 Dodgson 2008 et. al, Other authors found that relate the variables with studies based on technological innovation RADOSEVIC, S; Yörük, E, (2013); MOTA (2010); Selden S; Orenstein, J. (2011); GNYWALLI and Srivastava (2013); Choin et. al. (2012); DE ARAUJO, et. al. (2011). Dodgson et. al, 2008 - Research; selection; configuration and deployment tools. Veloso SON AND WALNUT (2006); TRACEY AND CLARK (2003); BRAGUINSKI AND ROSE (2009); Moodysson, COENEN And Asheim (2008); CARLOMAGNO And SCHERER (2009) Table 2 - Relationship of the structure of the Oslo manual mechanism with the most appropriate models for each intrinsic variable Source: Authors (2014) After the construction of this relationship was necessary to establish the division of variables in two parameters: endogenous variables, ie, dependent variable or explanatory and exogenous, independent variable. After considering all the variables found in technological innovation models have been possible to establish seven important factors that occurred technological innovation within the company, identified in the literature for empirical studies and exploratory. These factors establish the relation between endogenous and exogenous variables and are essential for the construction of the prototype model. In Table 3, we list the variables corresponding to the factors for adoption of technological innovation: Factors for adoption Technological Innovation of Innovation Origin Endogenous Variables Exogenous Variables - Market rating; - Research; - Offering; -Potential market; -Enterprise characteristics - Perception; collaborations / Coordination Relations Technological customers integration with - Innovation Communities and networks - Leadership; Barriers to Innovation Motivation Information for Science and technology - Selection, configuration deployment tools. Product Strategies planned actions; / - Market structure. For verification of Regional development indicators, there was the importance of being allocated in a sub-item, analyzed as a result of the adoption of technological innovation. Regional growth indicators will be imposed in control from all innovation activities structured in the model and this will be the feasibility to measure the contribution of the theoretical model built. For regional development indicator system proposed in this work the degree of innovation in the industrial cluster model contribution able to get local development will be identified through a set of five aspects: socio-economic agents involved in innovation projects, innovation products and processes, cooperation between cluster members for innovation projects, geographical factor for innovation and promotion policies for project financing. The assumption of this study was to adopt the main idea that innovation within the industrial cluster, consequently produces regional growth. For this, the indicators were selected for their ability to assess the appropriate conditions for the quality of life of the population and that constitute inherent characteristics of the clusters. The aspects and indicators that make up the system are listed in Table 4. These indicators are all based on studies that stimulated technological innovation and adopted as a result of regional development. From these variables identified in relation to innovation and style, can build innovation factors through these regional indicators: INDICATORS OF REGIONAL INNOVATION FACTORS DEVELOPMENT AUTHORS socioeconomic Innovation barriers GOMES And KRUGLUANSKAS (2009); And Sbragia ALZARE (2002); HUNTER AND Grassi (2000); innovation Innovation origin; Types of Innovation; Innovation Activities MOREIRA (2013); GREEN et al. al. (2011); SÁENZ (2012); Pacagnella JUNIOR (2006); BARIRANI, AGARD and BEAUDRY (2011); SARVAN et. al, (2011).; RAISCH, BIRKISHAW, (2009); QUANDT (2011); RODRIGUES (2011); cooperation Continelli Information CAMISÓN and López (2010); XIANG et. al. (2013); ROLNIK And KLINK (2011); LEITGEB et. al. (2011); geographical Organizational Strategies mourato PEREIRA AND ALVES (2012); Silva et. al. (2009); AVILA, WESENDOCK And SIEDENBERG (2013); And POSTALI Nishijima (2011); XIANG et. al. (2013) Policy Promotion Collaborations; FERREIRA et. al. (2010); MILK AND SON Antonialli (2011); XIANG et. al. (2013); DEGISCHER et. al. (2011) SÁENZ (2012); QUANDT (2011); Junqueira (2013); SAINTS AND BRAGA (2012). and Service invention; deployment; theorizing; deployment; Labeling. - Adoption; - Support; -Execution; Types of Innovation Product or Process Organizational strategies Strategy intentioned; Shares of internal change agents; Shares of external change agents; - Project Creation; Knowledge; Selection, configuration and deployment tools; Table 3 - List of factors with the variables found in the models studied Source: Authors (2014) -Definition of vision; Sources of Innovation - Suppliers, Coordination of relations -Project review and production; - Distribution and marketing Proposal submitted to 15th IFAC Symposium on Information Control Problems in Manufacturing. Received December 17, 2014. CONFIDENTIAL. Limited circulation. For review only. Table 4 - Regional Development Indicators, the respective factors for technological innovation and authors. Source: Authors, 2014. Socioeconomic aspects deal with the company's ability to generate employment and income, as well as train and develop the worker through the relationship with education and research institution for innovation. With more jobs, income and education afforded to the clusters, the greater the local and regional development and the greater the contribution. Aspects preliminary cooperation and innovation form the basis of sustainable companies, consolidating its competitive position. (LEITGEB et. Al .; 2011) The geographic feature indicators address the advantages associated with the local environment, such as externalities obtained by undertakings are installed in the region in relation to the proximity of: suppliers; consumers; universities; supporting bodies; professional associations. Finally, the indicators participation of companies as objects of public and private actions. In this sense, investment promotion policies in physical capital or infrastructure for innovation, are important for the region because the creation of conditions conducive to learning and cluster development, as well as aid projects focused on innovation, thus generating the expansion of economic activities, income, employment and competitiveness. (XIANG et. Al. (2013) 4. RESULTS From the scientific theoretical framework discussed in this article, it was possible to build a new advanced theoretical model available to business networks. This model has been studied and structured through several classical theoretical models. Exogenous and endogenous variables found to adoption of technological innovation were similar studies of various models that could be checked in enterprise networks. The factors for adoption of innovation found in national and public policy studies. Planning indicators and regional development, based on the reality of the country willing to companies. The prototype is thus identified in Figure 1: Figure 1 - Prototype Technology Innovation Model for Planning and Regional Development Source: Authors, 2014. Note that the construction of the model was based since the primary phase, demonstrated by the source of innovation, to the final phase, called the results in patents, sales and profitability impacts. These steps are innovation activities that the company must achieve to facilitate planning and regional development. These activities, called innovation factors are divided into named indicators indicators of planning and regional development. The factor ratio and indicator was found based on the literature of similar studies in the period of 10 years. First the company inserted in networks must follow the steps proposed by the model: Innovation Origin, Types of Innovation, Innovation activities and results. These steps there are sub-items that assist in its implementation, as sources of information, organizational strategies, firm characteristics, collaboration and coordination relations. As seen by Moreira (2013); Green et al. al. (2011); Sáenz (2012); Pacagnella Junior (2006); and Barirani, Agard and Beaudry (2011) the source of innovation, is now seen as essential in differentiation strategies, competitiveness and growth in a growing number of businesses. The adoption of strategies and innovative practices in companies is closely linked to the pursuit of differentiation able to produce goods and services to the market that generate sustainable competitive advantages over its competitors. These sources of information are essential for carrying out the step. You should also check the types of innovations that the company intends to accomplish. Rodrigues (2011) emphasizes that the types of innovation (product or process) directly interfere in the activities that will be held on innovation within the company. To carry out the activities Innovation requires three skills: characteristics of the company; organizational strategies and collaborations / coordination relationships. Ferreira et. al. (2010); Leite Filho and Antonialli (2011); Xiang et al. al. (2013) showed that one must not imagine innovation something restricted to large private companies. Other actors, such as universities and research institutions, are relevant in the production of knowledge and the development of new technologies. More than that: the organized social groups can also decisively influence the trajectories of innovation, so that further highlights the need for a comprehensive approach to treating this subject. In fact, one of the challenges of public policies of Science, Technology and Innovation are foster greater coordination between these actors and, above all, seek the participation of a wide range of social actors in the definitions of the paths to be followed by innovation. Therefore, though often innovation in pass the idea of a process that tends to benefit the whole society, this does not correspond to reality. In the business sphere, for example, on the one hand the search for differentiation tends to favor innovative companies, on the other hand the companies Proposal submitted to 15th IFAC Symposium on Information Control Problems in Manufacturing. Received December 17, 2014. CONFIDENTIAL. Limited circulation. For review only. that fail to follow the process find themselves forced to also innovate / imitate or lose market share, not reaching planning and necessary and expected developments. But innovation is not just the result of financial investments by companies. Gomes and Krugluanskas (2009); Sbragia and Alzare (2002) in their research shows that for innovation to happen, the existence of innovative capacity it is necessary that must be present at all stages of the innovation process, and a favorable institutional environment and, increasingly of specific incentive policies. That is, there are internal and external factors to companies and other institutions involved in the process and requires removal of barriers to deployment of appropriate tools and proper market structure. As regards the advantage of companies are inserted in networks, the theoretical model adopts the assumption the idea of Cooke (2003) which states that the Industrial Clusters seem to substantially contribute to creating dynamic competitive advantages. However, the spontaneous creation of clusters in some regions or their deliberate organization in other contexts is still not perfectly clear in your bottom line. The geographical proximity and the sharing of identities and cultural ties are important incentives to source innovation from their types of innovation to their activities. Organizational strategies, interaction, collaboration and cooperation between different actors present, enriching the perfect set of relations skills, knowledge and competitiveness factors in clusters. (SORDI, 2009) Through the construction of the theoretical model for enterprise networks can be identified indicators for planning and regional development that would allow to be associated with technological innovation factors. That theoretical model can be successfully applied to empirical study in undertakings engaged in networks. However, some limitations and difficulties of the study are highlighted. Some of them are related to the theoretical framework used and other, for the empirical study. The subject dealt with is new and very dynamic, with a large number of researchers involved. 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