REFERENCES
Undergraduation Course Evaluation: a case of success
Regina Lúcia de Oliveira Moraes, José Geraldo Pena de Andrade,
Marcelo Gonçalves Diotto
Superior Centre of Technological Education – CESET
University of Campinas - UNICAMP, Campinas, Brazil
[email protected], [email protected], [email protected]
Keywords:
Undergraduate Program Evaluation
Web-based Undergraduate Program Evaluation Software.
Abstract::
One important question in education management is the best
way to conduct institutional evaluation. This relevant process that helps the
institution in its self-knowledge is essential to verify if the institution goals are
being achieved and to plan quality improvements. One important matter to
be considered is the time between the forms filling by the stakeholders and
the reports of the results. If this time is too long the results has a minor
impact in the actions that will bring benefits to people that are involved in the
process. To deal with this matter a software support is mandatory. This work
presents a effort of the institution to establish an evaluation process
supported by web-based software. The process was extensively discussed
among students, lecturers, coordinators and principals in order to create
forms and questions that best fit for each type of stakeholder involved in the
process. This work presents the on-line indicators of the institution that are
being used to speed up management actions.
System Requirements:
•Evaluation should be composed by questionnaires with pre-established
questions
•Evaluation should be complement with open questions to enable students
and lecturers to submit free opinions about every topic related to the
institution
•The evaluation results should be monitored in real-time allowing course
coordinators and principals to take quick actions
•It is important that participants can evaluate their issues remotely using
internet access.
•The necessary information about students and the modules in which they are
enrolled must be obtained from the central system of the university
Decisions:
Evaluation system should be composed by four questionnaires
•students’ satisfaction about the undergraduate course and the institution.
We want to know if the course they are attending was its preferred option and
why they chose the course.
•students’ perception about the institution infrastructure and the access of
the student to administrative structure.
•Courses’ evaluation by the students to evaluate the objective of the courses,
didactic and organization of the lecturers, teaching materials, the relevance of
the subjects addressed in tests, lecturers motivation and students selfassessment
•Class’ evaluation by the lecturer. It’s possible to analyze the class by the
viewpoint of the lecturer in same aspects, as: objective of the courses,
students’ commitment and motivation, the bibliography availability and the
background of the students.
Results:
Table 1: Students and Lecturers Participation
Stude
nts
Lectur
ers
100
90
1S/07
20,3
%
47
%
2S/
07
11,7
%
34
%
1S/08
41,9
%
92
%
2s/
08
30,
2%
57
%
92,0
students' participation
lecturers' participation
80
74,0
70
60
47,0
50
41,9
40
34,0
32,6
30
20,3
20
11,7
10
0
1s/2007
2s/2007
1s/2008
2s/2008
Figure 4: Students and Lecturers participation
Conclusions
Figure 1: Lecturer Status Interface
Figure 2: Example of the Evaluation’ Contents
•The use of computer resources aims to stimulate the participation of the
people involved in the process, facilitating the filling of the forms and helping
to obtain and disseminate the results.
•Due to the programming structure of the system, the process coordinators
can easily include or exclude new texts and / or questions in the forms, since
these information are stored in database management systems and could be
easily manipulated.
•the evaluation system enables educational institution managers to monitor in
real time the progress of evaluation, allowing implement corrective actions
during and after the process.
ACKNOWLEDGEMENTS
The authors thanks all CESET/UNICAMP lecturers and students who help us to
define the evaluation of the undergraduation course and also for their
participation in the evaluation process.
REFERENCES
Figure 3: Example of Lecturers/Directors Report
Dey, E. L. e Fenty, J. M., 1999. Avaliação em educação superior: técnicas e
instrumentos. In: Sousa, E. C. B. M. (Coord.). Técnicas e instrumentos de
avaliação. 2ªed., Brasília:Universidade de Brasília, 1999, p. 1-35.
Dias Sobrinho, J., 2000. Avaliação da Educação Superior. Petrópolis, Vozes.
Freitas, A.L.P. e Arica, G.M., 2008. A auto-avaliação de IES: um modelo para
avaliação das disciplinas curriculares segundo a percepção do corpo discente.
Revista Iberoam. de Educación, no 44/7, enero/2008. ISSN 1681-5653.
.