23rd of September
8h30
Registration | Secretariat
9h00
Opening Session | Auditorium 3
Joana Marques Vidal | Prosecutor General
João Lázaro | President of the Portuguese Association for Victim Support
9h30
Plenary Session | The challenges for the Implementation of the Directive | Auditorium 3
Antony Pemberton | Associate Professor, Tilburg University, The Netherlands
Chair: Catarina de Albuquerque | Special Rapporteur of the UN and Vice-President of APAV
10h00
Plenary Session | The role of the cities in information | Auditorium 3
Guilherme Pinto | President of the European Forum for Urban Security, France
Chair: Catarina de Albuquerque | Special Rapporteur of the UN and Vice-President of APAV
10h30
Coffee Break
11h00
Workshops
1. Children’s victimisation online | Room 1
Chair: Pedro Verdelho | Prosecutor
Cyber Safety Planning
Lisa Warriner | Executive Director for the Victims Services of Belleville, Canada
Safety of children online – Portugal Telecom’s approach
Pedro Gonçalves | Portugal Telecom
2. Innovative ways of informing victims | Room 2
Chair: Carina Quaresma | Directorate of Strategic Planning of the Directorate General of Internal
Administration
Young Ambassador for Equality (JEPI): A new way of informing!
Francisco Valente Gonçalves | Psychologist of the Raízes - Association for the Support of Children and
Youngsters
Sara Caetano | Sociologist of the Raízes - Association for the Support of Children and Youngsters
The new media and the violence against women
Tania Serra | Researcher of the University of Salamanca, Spain
Daniela Castilhos | Teacher of the Portucalense University
3. Cooperation between the police and victim support organisations | Auditorium 3
Chair: Maria João Soares | Manager of Lisbon’s Victim Support Office of APAV
Referral System for Victims of Crime between the Public Security Police and APAV Azores
Helena Costa | Manager of the APAV Azores
Intendente José Manuel Leonardo | Second Regional Commander of the Azores Public Security Police
Referral System between APAV and the Judiciary Police (PJ) for Friends and Family of victims of
Homicide
Bruno Brito | Manager of APAV’s Network for the Support of Family and Friends of Victims of Homicide
Veríssimo Milhazes | Judiciary Police
Enhancing Victim Safety in a Mobile Society
Kim Clark | Executive Director for the Victim Services of Waterloo, Canada
Penny McVicar | Executive Director for the Victim Services of Brant , Canada
12h30
Lunch
14h00
Plenary Session | The role of the Police in informing victims | Auditorium 3
Chair: Manuel António Ferreira Antunes | Prosecutor and Founder Member of APAV
Mariette Oostveen | Representative of the Netherlands Police
Paulo Valente Gomes | National Director of the Public Security Police (PSP)
Alfredo Esberard | Sub-director of ‘Lisboa e Vale do Tejo’ Department of the Judiciary Police (PJ)
Luís Newton Pereira | General Commander of the National Republican Guard (GNR)
15h30
Coffee break
16h00
Workshops
4. The role of victim services on the right to information | Room 1
Chair: Helena Costa | Manager of the APAV Azores
To be or not to be- Informed about victim rights! That indeed is the crucial question!
Barbara Unterlerchner | Weisser Ring, Austria
Using the web - an effective way of informing victims of their rights?
Ulf Hjerppe | Crime Victim Compensation and Support Authority, Sweden
Vlasta Langhamerova | Bily Kruh Bezpeci, Czech Republic
5. Providing information to victims of violent crime | Hotel Olissipo Marquês de Sá - Room Tejo - No
simultaneous interpretation available
Chair: Carmen Rasquete | Secretary General of the Portuguese Association for Victim Support
Sensitiveness Info for Victims and Professionals
Riitta Silver | Development Manager in Legal Matters for the Rape Crisis Centre Tukinainen, Finland
Complex Cases in the Criminal Justice System: Special Help for Victims
Kathleen O’Hara | International Victim Services Specialist and Trainer for KHO Consulting, United States of
America
6. Transnational victims | Room 2
Chair: Ana Ferreira | Project Officer at APAV
The relevance of providing good information
Duarte Miranda Mendes | High Commission for Immigration and Intercultural Dialogue
The efficiency of information to transnational victims
Juliana Moya | Manager of the APAV Support Unit for Migrant Victims and Victims of Racial and Ethnical
Discrimination
José van der Kellen | Deputy National Director for the Immigration and Border Services (SEF)
7. The right to information for victims of unreported crime | Auditorium 3
Chair: Ana Castro Sousa | Manager of Oporto’s Victim Support Office of APAV
José Caetano Duarte | Judge of the Lisbon’s Court of Appeal
Ensuring the rights of victims: building a procedural role
Joaquim Correia Gomes | Judge of the Oporto’s Court of Appeal
The victims and the “crime” of silence: approaches and challenges
Maria João Guia | Centre of Social Studies for the University of Coimbra
17h30
End of first day
20h00
Dinner
24th of September
9h00
Plenary Session | A comparative perspective of the right to information | Auditorium 3
Chair: David McKenna | President of Victim Support Europe
Joye Frost | Director for the Office for Victims of Crime, United States of America
Thomas Müller | Deputy Head of Programmes, Child Helpline International, The Netherlands
10h00
The Project Infovictims: the website of information to victims | Auditorium 3
Carmen Rasquete and Frederico Moyano Marques | APAV, Project Infovictims
10h30
Coffee break
11h00
Plenary Session | The path for the Implementation of the Directive | Auditorium 3
Chair: Teresa Anjinho | Member of the Parliament
Denisa Fikarova | European Commission
Frida Wheldon | Head of Policy, Victim Support Europe
Carlos Pinto de Abreu | Lawyer and Board Member of APAV
12h00
Plenary Session | The role of the national victim support organisations and of the Victim Support
Europe in the Implementation of the Directive | Auditorium 3
Chair: João Lázaro | President of the Portuguese Association for Victim Support
Helgard van Hüllen | Treasurer of Victim Support Europe
David McKenna | President of Victim Support Europe
12h30
Closing Session | Auditorium 3
Paula Teixeira da Cruz | Portuguese Minister of Justice
14h00
Visits | Meeting point at the Secretariat

APAV Lisbon Victim Support Office in Lisbon

Police Station of the Public Security Police (PSP)

Lisbon Criminal Court