Each client enjoys a permanent personalized service, which allows our professionals to gain an intimate understanding of all its intellectual property needs and to form a successful partnership. With its modern structure, Daniel Advogados boasts professionals specialized in litigation, and trained to negotiate and reach rapid solutions for its clients. Technical knowledge combined with speed, personalized service and fees appropriate to the needs of our clients, allow Daniel Advogados to be a modern firm whilst maintaining its core values of tradition and good service. Agility and quality with a personal touch. Our office invests continuously in pioneering technical advances to guarantee the best work environment for colleagues and partners and the best results for our clients. What makes us different à Personalized treatment; à Dedicated cell based operation to maximize service value; à Daniel team focused on quality; Educational seminars and in-house IP training (free of charge); à Strong investment in technology. à Partners 20 Patent Engineers 12 Staff 130 Foreign associates 100 Offices Rio de Janeiro and São Paulo Offices With offices in Rio de Janeiro and São Paulo, Daniel Advogados remains the market leader in its field, thanks to the efficiency of its service, specialized professionals and the maintenance of quality and reliability which have become synonymous with our services. à Rio de Janeiro Av. República do Chile, 230 3rd floor Centro - CEP 20031-170 Rio de Janeiro - RJ Tel: (55 21) 2102 4212 Fax: (55 21) 2524 3344 * WEB 6 T São Paulo Rua Joaquim Floriano, 413 13th floor Itaim Bibi - CEP 04534-011 São Paulo - SP Tel: (55 11) 2103 9107 Fax: (55 11) 2103 9124 Copyright © 2011 Daniel Advogados With over six decades of experience in the Brazilian and International markets, Daniel Advogados offers an extensive team of professionals specialized in intellectual property matters to address all the needs of its clients in this area. The competence of its professionals combined with the cutting-edge technology at their disposal guarantee the quality, swiftness and precision of our service. Our Structure à Brief History 1 Areas of Practice Partners Daniel Advogados offers its clients all the advantages of a specialized and comprehensive intellectual property service, combining the benefits of experience and constant modernization. Our highly qualified professionals guarantee the competence and flexibility necessary to achieve the best results in: Denis Daniel Vladia Daniel Patricia Franco Patricia A. Felix de Souza (55 21) 2102 4200 [email protected] (55 21) 2102 4201 [email protected] (55 21) 2102 4272 [email protected] (55 21) 2102 4323 [email protected] Founding partner in 1959 of Daniel & Cia, now Daniel Advogados Alicia Daniel-Shores Eduardo Lourenço G. S. de Otero Rafael Freire (55 11) 2103 9121 [email protected] (55 21) 2102 4401 [email protected] (55 21) 2102 4347 [email protected] Nellie Daniel-Shores Hannah Vitória Macedo Fernandes Alexandre Fukuda Yamashita Brazilian Bar Association, registered in the States of Rio de Janeiro and São Paulo. (55 21) 2102 4212 [email protected] (55 21) 2102 4430 [email protected] (55 11) 2103 9125 [email protected] Rana Gosain Roberta Arantes Diogo dos Santos Netto Institute of Brazilian Attorneys (Instituto dos Advogados do BrasilIAB) (55 21) 2102 4205 [email protected] (55 21) 2102 4403 [email protected] (55 21) 2102 4351 [email protected] Isabella Cardozo Fabio Ferraz de Arruda Leme (55 21) 2102 4206 [email protected] (55 11) 2103 9132 [email protected] Carina Souza Rodrigues Silvia Maria S. da Silva Boechat Trademarks à Registration of Industrial à Designs Transfer of Technology and à License Agreements Litigation à Copyright à Licensing and Franchise à Contracts Repression of Unfair à Competition Combating of Piracy à Arbitration à Trade Dress Protection à Registration of Domain à Names Consumer Protection à Freedom to Operate Report à Trade Secrets à Comparative Advertising à Internet Rights à Protection for Computer à Programs International Trademark AssociationINTA, Association Internationale pour la Protection de la Propriété Intellectuelle-AIPPI, Licensing Executives Society-LES, Fédération Internationale des Conseils en Propriété Industrielle-FICPI, Asociación Interamericana de la Propiedad Industrial-ASIPI, International League of Competition Law-LIDC, Brazilian Industrial Property Agents Association (Associação Brasileira da Propriedade Intelectual-ABPI) and the São Paulo Intellectual Property Association (Associação Paulista da Propriedade Intelectual-ASPI). Executive Committee of the British Chamber of Commerce in Brazil. à (55 11) 2103 9127 [email protected] Professionals (55 21) 2102 4215 [email protected] Andrew John Bellingall Aida Fontenelle Cristiane Dias Carneiro Bonates (55 21) 2102 4270 [email protected] (55 21) 2102 4315 [email protected] (55 21) 2102 4425 [email protected] Cristiane Ruiz de Moraes Vianna Fabiana Keller Paula Dornelas (55 21) 2102 4376 [email protected] (55 21) 2102 4371 [email protected] (55 11) 2103 9135 [email protected] André Luiz Souza Alvarez Cintia Silva Lima Elza Durham (55 21) 2102 4314 [email protected] (55 21) 2102 4222 [email protected] (55 11) 2103 9156 [email protected] André Oliveira Sonia Cristina Sequeira Gama Gabriela Salerno (55 21) 2102 4244 [email protected] (55 11) 2103 9137 [email protected] (55 21) 2102 4384 [email protected] Rafael Marques Rocha Victor Donizetti Saugo Fachim (55 21) 2102 4274 [email protected] (55 11) 2103 9129 [email protected] George Mendonça de Lucena Tatiana Kraichete Martins (55 21) 2102 4430 [email protected] (55 21) 2102 4218 [email protected] * WEB 6 T Copyright © 2011 Daniel Advogados Utility Models à Patents for Inventions and à Member of 2 Foreign Associates Latin America: 34 North America: 7 Europe: 32 Asia: 19 Africa: 7 à à * Client´s Web Portal 6 Partner Responsible Team Partner Responsible - Substitute Prosecution Attorney - Patent Prosecution Attorney - Trademark Litigation Attorney Paralegal WEB Updated Portfolio reporting status of Trademarks and Third Party Processes T Copyright © 2011 Daniel Advogados Client Support Structure 3 Examples of Service Level Agreement Quartely Report à * WEB Examples of Service Level Agreement Metrics 6 Services Type SLA Info Trademark Search Quantitative Service Level X days Metric Elapsed time from client order date to search report sent date Frequency Monthly Responsible Carina Rodrigues - Daniel Advogados Service level X days Metric Elapsed time from client order date to PTO Protocol date Frequency Monthly Responsible Carina Rodrigues - Daniel Advogados Trademark Filing Quantitative T Copyright © 2011 Daniel Advogados à Strong internal control of Quality of Service (Blues); à Internal audit to measure effective opinion on searches; à Statistics of success rate in litigious administration and judicial are systematically generated; à Annual individual bonus based on above metrics and SLA index; à Service Level Agreement (SLA) established with clients and monitored. SLA - Service Level Agreement à Key Internal Processes 4