Detalhes das Pessoas de Contacto das Instituições de Crédito Responsáveis no Tratamento das Reclamações
Situação em 31 de dezembro de 2015
Tel.
Fax.
Email
Banco Tai Fung, S.A.
Instituição de Crédito
Alameda Dr. Carlos d’ Assumpção, n.º 418, Macau
Endereço
Lao Sin I
Pessoa de Contacto
Branch President
Cargo
2855 3751
8797 0068
[email protected]
Banco OCBC Weng Hang, S.A.
Avenida de Almeida Ribeiro, n.ºs 221-241, Macau
Chow Mei Leng
Manager
8398 3457
Banco Delta Ásia, S.A.
Centro Administrativo, Largo de St. Agostinho, Macau
Fong Teng Fong
Complaint Officer
8396 2938
8396 2964
[email protected]
Banco Industrial e Comercial da China (Macau), S.A.
Timothy Chan
Senior Manager
8398 2841
2878 8825
[email protected]
Banco Luso Internacional, S.A.
Avenida da Amizada, no. 555, Macau Landmark, Torre ICBC, 17 andar,
Macau
Av. Dr. Mario Soares, nº 47, Macau
Liu Wing Suet
Public Relations Officer
8799 4109
8799 4511
[email protected]
Banco Comercial de Macau, S.A.
Avenida da Praia Grande, n.º 572, Macau
Elaine U
Officer of Customer Care &
Information Unit
8791 0664
Banco Chinês de Macau, S.A.
Avenida da Praia Grande, n.º 101, r/c, Macau
Tam Long Yiu, David
Compliance Officer
8396 2239
2832 2680
Novo Banco Ásia, S.A.
Avenida Dr. Mário Soares, n.º 323, Edif. Banco da China, 28.º andar "A-F",
Macau
José Morgado
Chief Executive Officer
8796 5226
2878 5228
[email protected]
Carlos Freire
Deputy Chief Executive Officer
8796 5226
2878 5228
[email protected]
[email protected]
[email protected]
Banco Nacional Ultramarino, S.A.
Avenida Almeida Ribeiro, n.º 22, Macau
Jessica Wong
Ray Lao
Assistant General Manager
Clerk
8398 9256
9398 9256
2832 2012
2832 2012
[email protected]
[email protected]
The HongKong & Shanghai Banking Corp. Limited
Avenida da Praia Grande, 639, Macau
Jason TC Fong
Manager Service Delivery
8599 2103
2832 2831
[email protected]
DBS Bank (Hong Kong) Limited
Rua de Santa Clara, n.º s 5-7E, Edif. Ribeiro, Lojas C e D, Macau
Shum Chi Yeung, Ben
Manager - Technology & Operations
2871 3998
2871 3996
Ho Chan Yieng
Customer Service Manager Consumer Banking
2832 9338
2832 3711
8792 1325
Banco da China, Limitada
Avenida Dr. Mário Soares, Edif. Banco da China, Macau
Chan Pui Kin
Gerente (Reclamação dos Clientes)
8792 1304
[email protected]
Citibank, N.A.
Avenida do Infante D. Henrique No 43-53A, The Macau Square 15 Floor A,
Macau
John Choi, Chan Kuan
Assistant Vice President / Branch
Services Manager
2837 8188
[email protected]
Standard Chartered Bank
Unit 807, 8/F, Office Tower, Macau Landmark, Avenida da Amizade, Macau
Wong Wai Hing
Branch Manager
2878 5321
[email protected]
Banco de Guangfa da China, S.A.
Alameda Dr. Carlos D’ Assumpção, n.º 181 – 187, Centro Comercial do
Grupo Brilhantismo, 18º andar, Macau
Lei Hoi Chu, Shirley
General Manager
8398 6618
Lei Lai Hong
Senior Clerk (Secretary)
8398 6611
Bank SinoPac Company Limited
Av. Dr. Mário Soares, Finance and IT Center of Macao 9º andar A,B,C,D,E e
K, Macau
Wang Kuo Yao
Complaint Officer
2871 5175
2871 5035
8809 6808
Chong Hing Bank Limited
Avenida da Praia Grande, n.º 693, Edif. Tai Wah, r/c, Macau
Chou Lai Wan
Chan Cheuk Fung, Jeff
Compliance Officer
Compliance Officer
2833 9982
2833 9982
Banco da East Asia, Limitada
Alameda Dr. Carlos D’ Assumpção, n.º 322, Fu Tat Fa Yuen, Res-Do-Chao
AP to AW, Macau
Ng Ho Veng Man
Senior Assistant Manager
8598 3621
2833 7557
[email protected]
Leong Wai Kun
Deputy General Manager
8598 3621
2875 5126
[email protected]
Chan Kai Ying, Felix
Deputy Branch Manager
8598 7105
2833 0613
[email protected]
Leong Kwai Weng, Jason
Chief Compliance Officer
8598 7134
2833 0613
[email protected]
Hang Seng Bank Limited
Unit E-H, 11/F Fortune Business Cnetre, No. 810 Avenida Panoramica Do
Lago Nam Van, Macau
Banco CITIC Internacional Limitada
No.323, Av. Doutor Mário Soares, Bank of China Building, 31/F, Unit B,
Macau
Ng Kai Man
Compliance, Assistant Vice
President
87959148
2878 0079
[email protected]
Bank of Communications Co., Ltd.
Avenida Comercial de Macau, Nos. 251A - 301, AIA Tower No. 9 R/C, Macau
Vania Sun
Deputy Head of General Adnistration
Department
8898 8231
2828 6686
[email protected]
Banco Comercial Português, S.A.
Avenida Comercial de Macau, FIT Centre, 19° andar, G-I, Macau
Antonio Carlos Lau
Helena Anjos
Branch Deputy General Manager
Account Officer
2878 6769
2878 6769
2878 6772
2878 6772
[email protected]
[email protected]
First Commercial Bank Ltd.
16/F, Finance and IT Centre of Macau, Avenida Comercial de Macau
Yu-Cheng Liau
Deputy Manager & Customer
Complaint Officer
8291 6144
2872 2772
[email protected]
Banco Wing Lung, Limitada
Baía da Praia Grande, s/no, Wealth Management and IT Center of Macau
(FIT), r/c A, Macau
Belinda Ao
Complaint Officer
2888 8111
2875 0933
Banco Comercial Hua Nan, S.A.
Avenida Doutor Mário Soares, Finance and IT Center of Macau, 17º andar B,
C, Macau
Kuong Wai Meng
Senior Officer
8297 1824
2875 5915
[email protected]
Banco de Construção da China, S.A.
Avenida de Almeida Ribeiro, n.º 61, Circle Square, 5 andar, Macau
Casper Ho
Assistant Vice President & Head of
Team
8291 1806
8291 1819
[email protected]
Banco BPI, S.A. - Sucursal Offshore de Macau
Av. da Praia Grande n.º 409, 20º andar, fracção A, Edifício dos Serviços
Jurídicos da China, Macau
Bento Granja
Director Adjunto
2838 9080
2838 9082
Caixa Geral de Depósitos, S.A. - Sucursal Offshore de
Macau
Avenida Praia Grande, n.º 567, 8º andar "A", Macau
Sandra Santos Silva
Compliance Officer
8398 9819
2832 2069
Caixa Económica Postal
Edif. dos C.T.T. de Macau
Lau Ying Wai, Erica
Lei Iok Sim
Técnico Superior
Chefe de Sector
8396 8305
8396 8311
Macau Pass S.A.
Avenida da Amizade, no. 918, World Trade Centre, 13 andar, A-B, Macau
Leong Sut Chu
Lei Ngai I
Assistant Executive Manager
Executive Officer
2875 2132
2875 2132
2875 2130
2875 2130
Sociedade Financeira ICBC (Macau) Capital, S.A.
Avenida da Amizade, No. 555, Macau Landmark, Torre ICBC, 17.º andar,
Macau
Stanley Lau
Senior Manager
8398 2368
8398 2360
[email protected]
[email protected]
[email protected]
[email protected]