The Portuguese g Public Procurement Case PUBLIC DEMAND OF INNOVATION FOR: Efficient Public Services and Competitive European Industries & SMEs Madrid, 2nd October 2012 © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Restructuring Program of the State State’ss Central Administration 2007: Decree-Law 37/2007, 19th February • Definition of the Sistema Nacional de Compras Públicas (The National System of Public Procurement - NSPP) • Establishment of Agência Nacional de Compras Públicas (The National Agency for Public Procurement - NAPP) The National Agency for Public Procurement, established in 2007 under the Restructuring Program of the Central State Administration (PRACE), has as main objectives the organization, professionalization and modernization of public procurement and management of State Vehicles, the rationalization and reduction of public spending on goods and services, in order to obtain savings, modernization of public administration and improved competitiveness among state’s suppliers. © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. The h National i l System off Public bli Procurement (NSPP) ( ) Main features: • Hybrid model, based on a central management entity (NAPP) articulated with ministerial purchasing units (MPU) and purchasing entities, operating in a network; • Integration of: o purchasing entities by law – “Mandatory entities” o purchasing voluntary entities; • Centralisation of the purchasing at NAPP or MPU; • Acquisition under framework agreements established by NAPP; • e-Tendering and e-awarding are mandatory in public procurement since November 2009 © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. eProcurement Strategy – Government Commitment Legislation g 1 Jan. 2009 30 Jun. 2008 DL 18/2008 (CCP) [EU Directive] As of 1st January 2009 the electronic platforms are to be certified under the 701-G/2008 order DL 143-A/2008 30 OCT. 2009 All public procurement must be awarded using electronic platforms from this date onwards Implementing Order n. 701-G/2008 Mandatory electronic use Electronic tools •eNotices •eTendering •eClarifications •eQualification •eNotifications © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. All tendering processes: •eProposals •List of tenderers •eConsultation The h National i l System off Public bli Procurement (NSPP) ( ) – Key Stakeholders k h ld Government Ministry of Finance NAPP Contractors/ Suppliers Community/ Society Interministerial Advisory Committee MPUs (15) Contracting authorities and entities (mandatory and voluntary) MPU: Ministerial Purchasing Units © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. The h National i l System off Public bli Purchasing h i (NSPP) ( ) NAPP MPU • Defines, by means of regulation, the working rules of NSPP; • Are pivotal amongst NAPP and all mandatory entities • Launches international public tenders in categories of goods or services aiming to award framework agreements. • Provides the required support to MPUs, mandatory and voluntaryy entities in what relates to NSPP,, the awarded framework agreements and tendering processes; • Leads centralised call off procedures for defined categories (vehicles and insurance); • Manages and supervises the centralised technological tools developed to support e-procurement procedures. operating under each Ministry (links / network system); • Collect, validate and compile data on public purchasing from all entities operating under their respective Ministry; • Launch call offs under the framework agreements for the categories, on behalf of the mandatory entities; • Prepare and submit yearly to NAPP their Annual Ministerial Pl for Plan f Public P bli Purchasing. P h i NAPP will ill then th compile il the th data d t submitted by all MPUs, prepares and submits the National Plan for Public Purchasing to the Minister of Finance. National Agency for Public Procurement (NAPP) / Ministerial Purchasing Unit (MPU) © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Developing l i a New Centralised li d Procurement System Keystones • Emphasis on savings and efficiency; • Mandatory constrains (to central administration); • Aggregation of demand on NAPP / MPU; • Voluntary system (local and regional entities and state-owned companies); • Purchasing centralization on NAPP / MPU; • Goods and services standardization/ Framework agreements. Contracting Authorities Market 1.800 Individual Direct Awards or Public Tenders • Increase of usage of electronic tools. MPU Contracting Authorities FA Contractors 1.800 NAPP Aggregation of demand on NAPP / MPU Purchasing centralisation on NAPP / MPU National Agency for Public Procurement (NAPP) / Ministerial Purchasing Unit (MPU) © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Centralized li d Model d l - Frameworkk Agreement (FA) ( ) for f Contracts and d Acquisitions i ii NAPP Ministry Purchasing Units (MPU) Selecting suppliers and awarding the best proposals for each Framework Agreement (FA) Acquisitions of goods and services categories available in the framework agreements (Call Off Stage / mini-competition) Public Tender Supplier Selection Request for Proposals Awarded Suppliers Public Tender announced via OJEU notice. Tender documentation available online Supplier technical and financial selection criteria Technical and functional requisites, contract requirements and economic proposal evaluation Contract awarded to the most economically advantageous tenders OR to the lowest price tenders Framework Agreement Centralization Request for Proposals Invitation for tendering to all the awarded suppliers (FA contractors) Negotiation E-auction or traditional negotiation Awarding Best proposal (the most economically advantageous proposal OR the lowest price), as defined on the FA Purchase of goods and services categories under the FAs are mandatory for the central public administration Centralization of acquisitions of goods and services under the FAs NAPP can opt to centralize the acquisitions of goods and services covered by the FA (example: Vehicles and Vehicle Insurance) © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Recent # 482 500 25 400 350 313 300 269 250 15 17 16 250 197 213 200 236 20 Others 24 Local State Owned Companies 70 15 10 10 150 50 30 432 450 100 Volunteer (Total a 31Ago12: 482) 61 4 State Owned Companies 82 5 30 0 0 2008 2009 Contracting Authorities 2010 Volunteer 2011 YTD 31Ago12 Autonomous Regions 46 Municipalities 260 Framework Agreements Today, more than 1.800 entities are in the National System of Public Procurement © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Framework Agreements – 2008/2011 FA Spending categories Valid as of Car and Motorcycle Insurance Feb 2011 2 Cleaning Services and Products Aug 2010 15 Electric Vehicles Sep 2011 10 Energy (incl (incl. Electricity) Nov 2011 3 E-procurement Tools Jun 2009 5 Fuel and LGP Sep 2008 3 H d Hardware A Aug 2011 18 Landline Communications (voice and data) Jun 2010 5 Meals Jul 2010 4 Mobile Communications Sep 2008 3 Office Furniture Mar 2010 6 Paper and Stationery Apr 2011 30 Printing and Copying Apr 2011 Contractors 21 Security and Surveillance Services Apr 2010 8 Software Licensing Sep 2009 77 Travel and Accommodation Sep 2011 13 Vehicles and Motorcycles June 2012 14 © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. • + 250 qualified and selected Suppliers (70%+ ( are SME)) • Annual Public Expenditure addressed via the Agency’s framework agreements: 1.000 MEUR (about 80% of total expenditure p transverse to NSPP entities) • Savings 2009-2010: • Estimated: 150 MEUR • Achieved: 168 MEUR (+12%) • 17 Framework Agreements Frameworkk Agreement Development l • Identification of annual expense Conceptual model by NAPP • Evaluation of the public administration needs • Market´s solutions review • Concept model and technical solutions review with all ministries Public Administration Consultation • Preparation of technological solutions to include in the FA • Term of the framework agreement, FA criteria award, ... Technical Validation by experts Public Consultation • Review and validation of products and services specifications • Economical operators, associations, public administration & citizens © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Policies supporting SME, SBA implementation Public Procurement The Portuguese Government adopted a transparent and competitive approach in several categories of goods and services covered by framework agreements, under the National Public Procurement System, mandatory for all central administration and public institutes (+1800 entities). Between 2009 and 2011, ANCP, the system manager developed over 20 public tenders, dully publicized in OJEU, in order to celebrate and renew 17 active framework agreements, covering Eur. 1.000 M, 80% of transversall public bl expending. d Through the Portuguese e-procurement solution, SMES are able to better access public markets, either i l d or in isolated i association, i i i order in d to improve i scale. l In I designing d i i the h tenders, d severall measures were taken k according to the principles of the SBA, like creation of lots, regionally and by size, adaptation of requisites to the economic dimension of the markets, or multi-access criteria. Currently SMES account for 70% of the System’s 250 suppliers. The renewal rate of framework agreements in 2011 was 33%, stimulating competition and larger presence of SMES, and new categories were included (electricity, travel and accommodation) and others are being analyzed for further development. Eprocurement is mandatory in Portugal, with the country reaching an utilization ratio of 91% in 2010. © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Policies supporting SME, SBA implementation Reduction of administrative burden E-procurement improved dramatically the access conditions of economic operators to public markets, regardless of size or location. New measures are being taken in order to improve its usage and capabilities. Through the Council of Ministers’ Resolution n.º 12/2012, of Jan.12 2012, the Portuguese Government envisages the development of a B2B platform to expand the public procurement chain currently covered by e-procurement, allowing an extent of the process covered by electronic means, from source to pay. The conceptualization of the project is already concluded by ESPAP, allowing the government to identify technical and functional specifications, costs and governance model. A global platform of centralized monitoring of public procurement P2P (Purchase to Pay) will permit a better understanding of public spending and will become a concrete tool to boost optimization and rationalize public expenditure. Implementation will start in 2012. © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Policies supporting SME, SBA implementation Demand side innovation policies Through the National System for Public Procurement, Procurement the Government managed to improve innovative-driven policies in specific economic sectors, and tried to stimulate demand in new markets, like electric vehicles. Also in several categories of goods, Also, goods like hardware or vehicles, vehicles ecological and TCO indicators were used and considered in terms of awarding criteria. © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Policies supporting SME, SBA implementation Green economy, sustainable industrial policy The assessment of the National Green Public Procurement strategy for the period ending Dec.2010 was quite positive with over 56% of procedures and 60% of total value of goods and services awarded having green positive, criteria. The new strategy for the period running until Dec.2013 Dec 2013 is currently being approved by the Government and it is designed to improve monitoring and control, and also follows the EU recommendations in this field, with more categories covered, including public works and waste management, and a larger use of green awarding criteria. It is expected that it will fix more demanding goals, with a 65% green criteria coverage in central administration and the inclusion of regional and local entities. In the public tenders run by ESPAP in 2011, ecological requisites, social responsibility and energy efficiency criteria were reinforced and utilized either in the selection of suppliers, or for the awarding phase. © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. FA Paper & Stationary Printing & Copying Cleaning Services & Products Security &Surveillance Services Lots Region Subcontracting Contractors C t t / SME • Paper • Stationary • Consumables No Yes 30 / 26 • Scanning • Fax • Portable printers • Printers (Low, medium high medium, performance) • Combine lot No Yes 21 / 18 Yes 15 / 10 Yes 8/0 • Services • Products North, South North South, Alentejo, Alentejo Lisbon, Algarve, Azores, Madeira and National Level. (NUTS II) • Surveillance • Alarm Receiving Centre & Monitoring services • Combine lot North, South, Alentejo, Lisbon, Algarve, Azores, Madeira and National Level. (NUTS II) NUTS: Nomenclature of territorial units for statistics / NUTS II (Basic regions for the application of regional policies) © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. M it i the Monitoring th performance f off Framework F k Agreements A t Management Information System Real Data Management Information eAgregation eCatalogue eTendering Platform © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Accounting and d Finnance eProcurement – What we want to achieve in future - Global Vision Key y issue: lack of integration g of information along g the p procurement process making difficult to control and monitor the end to end process Control of the Payments cycle is crucial to control the contract management and the aggregation needs. Solution: develop an end-to-end technological model to ensure not only transparent and cost effective procurement processes, but also the construction of the knowledge base that is needed to support strategic decisions towards public expenditure reduction and optimization. e-sourcing e-aggregation e-tendering / eawarding e-contract © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. e-catalogue e-ordering einvoicing epayment M it i Framework Monitoring F k Agreements A t Identify and measure the spenditure and savings for each FA © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. M it i Framework Monitoring F k Agreements A t Monitoring Contracts made between Suppliers and Public Entities © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. The Agency Agency’ss website – Integrated Procurement Solution © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. N ti National l Public P bli Procurement P t eCatalogue C t l Supplier Good Description © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Price N ti National l Public P bli Procurement P t eCatalogue C t l Example : Compare Products - By Two Supplier; Characterists; Price; SLA; (…) © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. T d i Platform Tendering Pl tf Overview O i http://ancpconcursos.ancp.gov.pt © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. T d i Platform Tendering Pl tf Overview O i Monitoring in Real Time all the call-offs under the FAs © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. eProcurement end to end integration process – Strategy benefits The Agency believes that implementation of this model will allow it to pursue its mission along three key strategic dimensions: Financial – obtaining much needed savings and public expenditure reduction both in the short and the long term; P Political liti l – through th h completely l t l transparent, t t rigorous i and d efficient ffi i t procurement processes; Social – providing a better service for all stakeholders, achieving their buy-in and contribution, contribution alongside a fundamental cultural change in the Public Administration towards the effective use of taxpayers’ funds. Transforming eProcurement as part of public procurement strategy Build common processes based on functional design, business process & supplier interfaces Create C t a shared h d value l sustainable t i bl solution l ti reducing d i iinvestments t t ffor the Government; Manage Procurement as a strategy area of Government Promote corporate Governance in electronic l Public bl Procurement. © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. 2012 Creation i off the h Entity i ffor Public bli Shared h d Services, i Decree off Law 117-A/2012, 14th of June © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Where to go? How? • No normalization and same process repeated in • every public organization How we organize? • Complex organization model Organization and HR Business Processes Technology What do we have? • Working like silos, not sharing information and no integrated services What do we have? • Redundancy ((in HR there is more than 150 solutions) | 28 © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. eProcurement Interoperability Platform to achieve - end to end integration process Public Procurement Common Model Data integration Source-To-Pay Solution Interoperability: From a Problem to a Solution Identify the key interoperability data from Procurement Process that shall be exchanged ( E.g. Consulting a contract, receive a order buy, update a ecatalogue…); Define Standard base solutions for IT Providers; Inte ratin effecti e ssystems. stems Integrating effective API © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Service Oriented Architecture – Provide a Set of Services related with Public Procurement Business – Innovation Market Value. Enterprise Architecture Compras p (F-e) Compras Compras PVE PVE © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. PVE (F-e) Public bli Procurement in i Portugall Major challenges: • Increase centralization and dynamics in NAPP; • Increase I th number the b off entities titi in i the th National N ti l Public P bli Procurement P t System; S t • New wave of framework agreements (version 2.0): create new categories and further improve the renewal of existing framework agreements; • Implement new Strategy for Green Public Procurement , with criteria revision and update; • Develop the Technological Model, end-to-end, full scale and integration; • Conducting training and awareness sessions, skills development and full usage of electronic means to support public procurement; • Monitoring results and performance of the framework agreements. Maintaining sustainability and delivering value © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Questions | 32 © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados. Thank You [email protected] © 2012 eSPap | Entidade de Serviços Partilhados da Administração Pública, I.P. | Direitos reservados.