Card User’s Guide 1 Contents 1. Types of Card 2. Schedule of Charges 3. Payment Cycle 4. Transaction Limits 5. Customer Support Cards Manual 2 TYPES OF CARD Banco BNI places at its customers’ disposal three types of card: • Debit Cards • Prepaid Cards • Credit Cards Cards Manual 3 CARTÃO DE DÉBITO VISA ELECTRON BNI’s Visa Electron is an electronic debit card associated with a sight deposit (or current) account. When a cardholder makes a cash withdrawal from an automatic teller machine (ATM) or a payment from a point-of-sale terminal (POS), this amount is debited to the sight deposit account. This is a national and international debit card which enables the customer to operate his/her account from anywhere around the world. Schedule of charges Annual fee: USD 45,00 (Equivalent in AKZ) Replacement Validity: Lost: 24 hour urgency: Placement on black list: USD 25,00 (Equivalent in AKZ) USD 25,00 (Equivalent in AKZ) USD 50,00 (Equivalent in AKZ) USD 15,00 (Equivalent in AKZ) Charges per transaction: Consulting balance on our network: No charge Consulting balance on other networks: No charge POS payment on BNI network: No charge POS payment on Visa Domestic network: 7,00% POS payment on Visa International network: 7,00% ATM withdrawal on BNI network: No charge ATM withdrawal on Visa Domestic network: 7,00% ATM withdrawal on Visa International network: 7,00% * Valores sujeitos à taxa de câmbio em vigor no BANCO BNI. Cards Manual 4 PREPAID VISA CARD The BNI Prepaid card is a rechargeable card under the Visa International network for credit card for operations debited to the card account. Its format is standardised, thus enabling its use at ATM’s and APT’s through the insertion of a personal secret code (PIN). Schedule of charges Anual fee: No charge Replacement Validity: Lost: Damaged: Urgency: Loading (Top-up) commission: No charge AKZ Equivalent USD 15.00 AKZ Equivalent USD 15.00 No charge 2,50% Charges per transaction: Consulting balance on our network: No charge Consulting balance on other networks: No charge Issue of statements (original): No charge Issue of statements (duplicates): AKZ 707,00 (Equivalent to USD) Reimbursement of amounts to SD at bank’s initiative: No charge Reimbursement of amounts to SD at customer’s initiative: No charge POS payment on BNI network: No charge POS payment on VISA Domestic network: 7,00% POS payment on VISA International network: 7,00% ATM withdrawal on BNI network: No charge ATM withdrawal on VISA Domestic network: 7,00% ATM withdrawal on VISA International network: 7,00% * Valores sujeitos à taxa de câmbio em vigor no BANCO BNI. Cards Manual 5 CREDIT CARD The BNI Credit Card is issued under licence from Visa and /or Mastercard and is wholly managed by the Bank. It offers national and international payment functionalities, it is accepted at millions of establishments throughout the world and always works on a credit basis – payments and withdrawals. It can be used at all APT’s and ATM’s which have the Visa and Mastercard logo in Angola and abroad. It allows the customer to withdraw cash (cash advance) and to pay for purchases and services, even when there are no funds in the current account. It therefore permits access to a credit line in any part of the world without having to ask the Bank and through the payment of the respective interest. Cards Manual 6 VISA GOLD CREDIT CARD The Visa Gold Credit Card is granted to a single cardholder, being personal and non-transferrable. It has a validity period of two (2) years, without the automatic issue of a new card, being renewable only upon request for a new one by the customer. Credit limits: 1st scale: 2nd scale: 3rd scale: USD 5,000.00 USD 10,000.00 USD 15,000.00 Schedule of charges Annual fee: Issue: USD 110.00 (Equivalent in AKZ) No charge Replacement / renewal: Validity: Damaged / poor condition: Lost: Urgent replacement overseas: Urgent 24 hour production: Placement on the black list: Duplicate statements: Copy of purchase receipt: Charges for late payment / default: - In 1st month: - Following months: Charges for exceeding credit limit: Stamp duty: Withdrawals (cash advance): BNI ATM networks: Visa International ATM network: Visa Domestic ATM network: At branch: Payments: BNI APT network: Visa International domestic market APT network: Visa International rest of world APT network: Interest rates: Interest rate: 25,00% a.a. Arrear interest rate: 4,00% a.a. No charge USD 15.00 (Equivalent in AKZ) USD 15.00 (Equivalent in AKZ) USD 100.00 (Equivalent in AKZ) USD 50.00 (Equivalent in AKZ) USD 15,00 (equivalent in AKZ) USD 5.00 (Equivalent in AKZ) USD 25.00 (Equivalent in AKZ) USD 25.00 (Equivalent in AKZ) USD 50.00 (Equivalent in AKZ) USD 50.00 (Equivalent in AKZ) Rates in force 3,50% + 424 AOA 5,00% + 424 AOA 5,00% + 424 AOA No charge No charge 5,00% 5,00% 2,00% * Valores sujeitos à taxa de câmbio em vigor no BANCO BNI. Cards Manual 7 MASTERCARD STANDARD CARD Credit limits 1st scale: 2nd scale: 3rd scale: USD 300 up to USD 1000 USD 1000 up to USD 2000 USD 2000 up to USD 5000 Schedule of charges Annual fee: 1st cardholder: USD 50,00 (Equivalent in AKZ) Replacement Validity: Damaged / poor condition: Lost: Urgent replacement overseas: Urgent 24 hour production: Placement on the black list: Monthly statement charges: Duplicate statements: Copy of purchase receipt: Charges for late payment/default: - In 1st month: - Following months: Charges for exceeding credit limit : Interest rate: Withdrawals (Cash Advance): - BNI ATM networks: - Visa International ATM network: - At branch: Payment: - BNI APT network: - Mastercard Domestic APT network: - Mastercard International overseas APT network: Consultations: - BNI network: - Other networks: USD 15,00 (Equivalent in AKZ) USD 15,00 (Equivalent in AKZ) USD 15,00 (Equivalent in AKZ) USD 100,00 (Equivalent in AKZ) USD 50,00 USD 15,00 No charge USD 5,00 USD 25,00 USD 25.00 (Equivalent in AKZ) USD 20.00 (Equivalent in AKZ) USD 8,00 25,00% a.a. 3,50% + 636 AOA 5,00% + 424 AOA No charge No charge 5,00% 5,00% of transaction amount No charge 140 AOA * Valores sujeitos à taxa de câmbio em vigor no BANCO BNI. Cards Manual 8 MASTERCARD GOLD CARD Credit limits 1st scale: 2nd scale: 3rd scale: 4th scale: 5th scale: USD 2.000,00 USD 5.000,00 USD 7.500,00 USD 10.000,00 more than USD 10.000,0 Schedule of charges Annual fee 1st cardholder: Issue commission: USD 80,00 (Equivalent in AKZ) No charge Replacement Validity: Damaged / poor condition: Lost: Urgent replacement overseas: Urgent 24 hour production: Placement on the black list: Monthly statement charges: Duplicate statements: Copy of purchase receipt: Charges for late payment / default: - In 1st month: - Following months: Charges for exceeding credit limit: Stamp duty: Rate in force Interest rate: Withdrawals (Cash Advance): BNI ATM networks: Mastercard ATM network Maestro: At branch: USD 15,00 (Equivalent in AKZ) USD 15.00 (Equivalent in AKZ) USD 15,00 (Equivalent in AKZ) USD 100.00 (Equivalent in AKZ) USD 50,00 (Equivalent in AKZ) USD 15,00 (Equivalent in AKZ) No charge USD 5.00 USD 25.00 USD 25,00 USD 50.00 USD 25.00 27% a.a. 2,50% 5,00% + 636 3,50% + 636 AOA Payment: BNI Expresso 24 APT network: No charge Mastercard APT network Domestic Maestro: 5,00% Mastercard APT network International Maestro: 5,00% of transaction amount Consultations: BNI Expresso network: No charge Other networks: 140 AOA * Valores sujeitos à taxa de câmbio em vigor no BANCO BNI. Cards Manual 9 MASTERCARD CORPORATE CARD The BNI Mastercard Corporate Card was created so that companies can offer their executives the best solution for managing their business travel and entertainment expenses. The buying process becomes simpler, quicker and rational with this card. It is possible to control what is purchased, where and by whom, thereby substituting working capital. It is possible to effect transactions in Angola and abroad with the BNI Corporate Card. Credit limit: Minimum limit: AKZ Equivalent to USD 2.500,00 per card account Maximum limit: AKZ Equivalent to USD 15.000,00 per card account * Ceiling granted according to the company’s risk profile. Schedule of charges: Annual fee: USD 70,00 Replacement Validity: Damaged/poor condition: Lost: Urgency: Placement on the black list: Copy of purchase receipt: USD 15,00 (Equivalent in AKZ) USD 15,00 (Equivalent in AKZ) USD 15,00 (Equivalent in AKZ) USD 50,00 (Equivalent in AKZ) USD 15,00 (Equivalent in AKZ) USD 25,00 (Equivalent in AKZ) Withdrawals (Cash Advance): BNI ATM networks: Mastercard ATM network Maestro: At branch: 2,50% 3,50% + USD 3,00 3,00% + USD 4,50 (Equivalent in AKZ) Payments: APT at BNI network: No charge APT at Mastercard Domestic network: 1,70% of transaction amount APT at Mastercard International network: 2,00% of transaction amount Charges for exceeding credit limit: USD 25,00 Stamp duty: 0,70% Consultations: BNI network: Other networks: Duplicate copies of statements: No charge USD 1,00 (Equivalent in AKZ) USD 10,00 (Equivalent in AKZ) * Valores sujeitos à taxa de câmbio em vigor no BANCO BNI. Cards Manual 10 PAYMENT CYCLES Visa Cards Statement closing date 20th of each month Statement payment date 10th of following month Mastercard Cards Statement closing date 5th of each month Statement payment date 25th of following month Cards Manual Visa Prepaid TYPE OF PAYMENT NETWORK Mastercard Standard DAILY LIMIT BNI ATM 58.000,00 BNI POS VALUE ≤ 4.999.999,99 TOTAL 15.000,00 POS OVERSEAS VALUE ≤ 500.000,00 NO LIMIT NO LIMIT TYPE OF PAYMENT NETWORK 500.000,00 6.000.000,00 40.000,00 OTHER NATIONAL BANKS’ POS VALUE ≤ 4.999.999,99 NO LIMIT 4.999.999,99 VALUE ≤ 4.999.999,99 58.000,00 POS OVERSEAS VALUE ≤ 1.500.000,00 OTHER NATIONAL BANKS’ ATM 40.000,00 OTHER NATIONAL BANKS’ POS VALUE ≤ 4.999.999,99 DAILY LIMIT MONTLY LIMIT ANNUAL LIMIT TYPE OF PAYMENT NETWORK DAILY LIMIT 58.000,00 BNI ATM 58.000,00 BNI POS VALUE ≤ 4.999.999,99 TOTAL NO LIMIT NO LIMIT TOTAL 4.999.999,99 ATM OVERSEAS 58.000,00 VALUE ≤ 1.500.000,00 1.500.000,00 POS OVERSEAS 6.000.000,00 TOTAL 1.500.000,00 OTHER NATIONAL BANKS’ ATM 40.000,00 OTHER NATIONAL BANKS’ POS VALUE ≤ 4.999.999,99 TOTAL NO LIMIT NO LIMIT TOTAL DAILY LIMIT VALUE ≤ 4.999.999,99 NO LIMIT NO LIMIT 4.999.999,99 15.000,00 POS OVERSEAS VALUE ≤ 500.000,00 500.000,00 6.000.000,00 500.000,00 OTHER NATIONAL BANKS’ ATM 40.000,00 OTHER NATIONAL BANKS’ POS VALUE ≤ 4.999.999,99 TOTAL ANNUAL LIMIT 58.000,00 ATM OVERSEAS TOTAL MONTLY LIMIT 4.999.999,99 NO LIMIT NO LIMIT Os valores apresentados são expressos em AOA BNI POS 6.000.000,00 NO LIMIT NO LIMIT MONTLY LIMIT ANNUAL LIMIT NO LIMIT NO LIMIT 1.500.000,00 6.000.000,00 NO LIMIT NO LIMIT MONTLY LIMIT ANNUAL LIMIT NO LIMIT NO LIMIT 1.500.000,00 6.000.000,00 NO LIMIT NO LIMIT 58.000,00 VALUE ≤ 1.500.000,00 1.500.000,00 40.000,00 OTHER NATIONAL BANKS’ POS VALUE ≤ 4.999.999,99 4.999.999,99 Mastercard Corporate Os valores apresentados são expressos em AOA BNI ATM 1.500.000,00 4.999.999,99 OTHER NATIONAL BANKS’ ATM TOTAL 4.999.999,99 Visa Electron TYPE OF PAYMENT NETWORK NO LIMIT Mastercard Gold VALUE ≤ 4.999.999,99 POS OVERSEAS NO LIMIT 4.999.999,99 BNI POS ATM OVERSEAS ANNUAL LIMIT 1.500.000,00 BNI ATM TOTAL MONTLY LIMIT 4.999.999,99 ATM OVERSEAS TOTAL Visa Gold TYPE OF PAYMENT NETWORK 58.000,00 BNI POS TOTAL NO LIMIT DAILY LIMIT BNI ATM TOTAL 500.000,00 OTHER NATIONAL BANKS’ ATM TOTAL ANNUAL LIMIT 4.999.999,99 ATM OVERSEAS TOTAL MONTLY LIMIT TYPE OF PAYMENT NETWORK DAILY LIMIT BNI ATM 58.000,00 BNI POS VALUE ≤ 4.999.999,99 TOTAL 4.999.999,99 ATM OVERSEAS 58.000,00 POS OVERSEAS VALUE≤ 1.500.000,00 TOTAL 1.500.000,00 OTHER NATIONAL BANKS’ ATM 40.000,00 OTHER NATIONAL BANKS’ POS VALUE ≤ 4.999.999,99 TOTAL 4.999.999,99 Passion for the future Customer support BANCO BNI has a call centre open 24hours/day in order to ensure support for the Bank’s customers and non-customers. Contacts: [email protected] • 222632910 • 929090060 • 924068383