Building a better working world 2 If you are reading this preface, it is very likely that the answer is “yes”. The people gathered here tonight - on April 8, 2015 - at the 17th edition of Ernst & Young Brazil’s Entrepreneur Of The Year Award, have plenty of reasons to believe they are making a difference. Summary Introduction 3 The Entrepreneur Of The Year Program in Brazil and in the World 4 Entrepreneur Of The Year Emerging Category 8 Master Category 12 Honorees 16 • Executive Entrepreneur 16 • Sustainable Entrepreneur 17 • Family Business 17 • Olympic Legacy 18 • EY Super Challenge 19 Ernst & Young and entrepreneurship 27 • Women. Fast Forward 28 • Winning Women 30 • Knowledge 44 To begin with, we’re speaking of those who are being honored in tonight’s event: the entrepreneurs who, with their unique spirit of leadership, boldness and innovation, build successful businesses, create jobs and contribute to the sustainable development of the Brazilian economy. They are exceptional partners, assisting with Ernst & Young’s goal of building a better working world. And they are not alone – not in their careers, not tonight. We want tonight’s event to be remembered as one of the greatest and most inspiring meetings of people who turn dreams into reality, both in the working world and in society as a whole. It is for this reason that our recognition extends to two other groups, which, heroically, also contribute to the country’s advancement in times of prosperity or adversity: sportspeople and women. As an Official Supporter of the Rio 2016 Olympic and Paralympic Games, Ernst & Young is proud to recognize the Olympic Legacy – the initiatives that will last beyond the records and medals, benefiting our economy and communities for decades to come after the end of this historical mega event. Along with so many stories and inspiring individuals, we can answer: yes, we changed the world today. And we are confident that this is just the beginning. Welcome to the 17th edition Of The Entrepreneur Of The Year Award. Jorge L. Menegassi CEO, South America & Brazil Luiz Sérgio Vieira Vice Chair of Markets, Brazil André Viola Ferreira Lead Partner for Strategic Growth Markets, South America & Brazil The Entrepreneur Of The Year The Entrepreneur Of The Year Have you changed the world yet today? 3 Entrepreneur Of The Year •61 countries and regions host this event. •The Brazilian award is in its 17th edition. •Brazil’s representative at the World Entrepreneur of the Year will be announced tonight. The Entrepreneur Of The Year award was launched by Ernst & Young in 1986 in the United States. Brazil was the first country in Latin America and the 14th in the world to host the event back in 1998. Each year, Ernst & Young is proud to recognize entrepreneurs whose initiatives are paramount for Brazil’s social and economic change. In all 16 previous editions of the award in Brazil, several of the country’s most important entrepreneurs were recognized. The global event – World Entrepreneur Of The Year – will be held between June 3rd to 7th in Monte Carlo, in the Principality of Monaco. The Entrepreneur Of The Year in Brazil, to be chosen by a panel of judges, will compete in the world award with representatives from several other countries. • The World Entrepreneur Of The Year is the world’s most prestigious entrepreneurship award. • The awards ceremony will take place on June 3rd, in the sumptuous Salle des Étoiles. • One Brazilian entrepreneur will compete in the world award. Countries and regions represented in the final in Monaco • Argentina • Georgia • Netherlands • Sweden • Australia • Germany • New Zealand • Switzerland • Austria • Greece • Norway • Taiwan • Belgium • Hungary • Oman • Turkey • Brazil • India • Philippines • Ukraine • Canada • Indonesia • Poland • United Arab Emirates • Central • Ireland Francophone • Israel Africa • Italy • Chile • Japan • China • Jordan • Colombia • Kazakhstan • Czech Republic • Liechtenstein • Denmark • Luxembourg • Eastern Africa • Malaysia • Estonia • Mexico • Finland • Middle East and North Africa • France • Portugal • Qatar • Romania • Russia • United Kingdom • Saudi Arabia • United States • Serbia • Uruguay • Singapore • Vietnam • South Korea • Western Africa • Southern Africa • Western Francophone Africa • Spain The Entrepreneur Of The Year The Entrepreneur Of The Year 4 Entrepreneur Of The Year around the world 5 • Two categories: Emerging and Master. • Special recognition. • A prestigious panel of judges. 6 Ernst & Young invited some of the most influential names in the Brazilian business world to recognize their peers in the 2015 edition of the Entrepreneur Of The Year Award. In this edition, the event will honor entrepreneurs in two categories: Emerging and Master. 2014 Eraí Maggi Scheffer Grupo Bom Futuro In addition, there will be special honorees in the following categories: Entrepreneur Executive, Sustainable Entrepreneur, Family Business, EY Super Challenge, Urban Development Olympic Legacy, and Human Development Olympic Legacy. The entrepreneurs will be chosen based on the following criteria: entrepreneurial spirit, financial performance, strategic direction, global impact, innovation, personal integrity, and influence. Former winners in all Brazilian editions 1998Helder Mendonça Forno de Minas 1999Aleksandar Mandic Mandic 2000 Laércio Cosentino TOTVS 2001 Marco Aurélio Garib EverSystems 2002 Lirio Parisotto Videolar 2003 Luiz Augusto Milano Matec Engenharia 2004 Norival Bonamichi Ouro Fino Saúde Animal 2005/ Miguel Krigsner 2006 O Boticário 2007 Arri Coser Fogo de Chão 2008 Nizan Guanaes Grupo ABC 2009 Waldemar Verdi Empresas Rodobens 2010 Marcelo Alecrim AleSat 2011 Alexandre Costa Cacau Show 2012 Deusmar de Queirós Pague Menos 2013 Marco Stefanini Stefanini IT Solutions 2014 Eraí Maggi Scheffer Grupo Bom Futuro The Entrepreneur Of The Year The Entrepreneur Of The Year A recognition of entrepreneurial achievements 7 The Entrepreneur Of The Year Meet our panel of judges •Cristiana Pereira 9 BM&FBovespa • João Carlos Douat FGV • Luiz Eduardo Rezende Prática Fornos • Marcelo Haddad Rio Negócios • Carlos Felipe Andrade de Carvalho Carvalho Hosken Diego Torres Martins Isabel Carvalho Pinto Humberg Manoel de Carvalho e José Maria Lopes As a result of the popularization of the Internet and the increasing use of electronic documents, Diego Martins founded Acesso Digital in 2007. Aware of the financial resources wasted in the corporate world with controls and the management of document processes supporting the relationship with customers, employees and suppliers, Diego devised a technological platform that - with simplicity - provides greater efficiency for businesses. Known as SAFE-DOC, the technology is already used by more than 800 corporations, including some industry leaders, such as Itaú, Vivo, Cyrela, Votorantim, Kroton, and Bunge, among others. His vision for 2020 is to be among the country’s ten largest IT companies. Accustomed to difficult goals and considerable challenges, the marathoner soul of Isabel spoke up in 2009. After working as a lawyer for 12 years and as a partner of a large law firm in São Paulo, Isabel decided to start from scratch in a segment in which she had no prior experience, founding OQVestir, a fashion e-commerce website. The site has innovated in marketing and customer service, offering personal stylist services and the possibility of exchanging any product from the online store. In five years, the business attracted international investors and, this year, its revenue will amount to US$100 million. With over 200 brands in its portfolio, OQVestir is currently the segment leader and was voted one of Brazil’s top ten e-commerce websites. Drs. Manoel and José were responsible for the introduction of the Perinatology concept in Brazil - an obstetrics branch that focuses on the moments preceding and following birth. In order to apply this concept, they founded Maternidade Perinatal, in Rio de Janeiro in 1993. Aimed at accommodating, in a single space, pregnant women, newborns and mothers with high-risk pregnancies, the company expanded rapidly in the industry. Currently, Perinatal is the only private hospital in the capital of Rio de Janeiro exclusively offering maternity services. It performs 12,000 deliveries per year and its revenues amount to approximately R$163 million. Acesso Digital OQVestir Perinatal Emerging Category Emerging Category This category honors entrepreneurs who stand out for their performance and the growth potential of their companies. The Entrepreneur Of The Year Marcos Kamimura Rogério Salume Salézio José Martins Wagner Alexis Ruiz Marcos has a strong business acumen and, from what we have seen, a natural drive for success, too. At 17 years-old, he took over the management of the family business, Foto Paulo, a photography store in São Paulo. Under his command, the store has become the state’s leading retail chain specialized in photography. Despite the success, he decided to move to a completely different segment and, in 2010, he opened Giotto Restaurante, an outsourced supplier of meals for hotels. In no time he was successful once again. In just four years, Giotto already has five hotel chains as partners, 14 restaurants, over 400 employees, and, in 2014, it had revenues of R$30 million. One of the traits of the born entrepreneur is optimism. When Rogério and a friend decided to start an e-commerce store specialized in wines, many people said that selling this product over the Internet was “almost impossible.” Based on the premise that if the market is down few people will try to enter it, in 2008, Wine.com.br was born. Rogério founded the company aimed at democratizing the responsible consumption of the beverage, in addition to offering beer and coffee. He then innovated and created Winebox – the first cardboard packaging for the transportation of wine by air. In 2014, the company earned R$210 million, and its goal this year is to go international. In 1985, married and already with three of his four daughters, Salézio bought two looms that were used to supplement his family’s income. He had a dream to provide a better future for his family, but never imagined that this dream would take him so far. The small knitting business started in the garage of his house, in Blumenau. In 1987, the company opened its first warehouse in Pomerode, also in the state of Santa Catarina, and took over the assets and liabilities of a small weaving business belonging to the family. Kyly was expanding. Today the group has several brands including Kyly and Milon - and primarily manufactures children’s clothes. The company owns 32 stores of the Milon brand and has plans to expand using the franchising model as from 2016. In 2010, Wagner Ruiz and his current partners, Alphonse Voigt and João Del Valle, realized that only 30% of Brazilians could shop at international sites. To solve this issue, they founded EBANX, a payment platform focused on cross-border trade. With only one employee and a lot of mistrust as banks and potential partners did not believe in the business the first payment took place only one year after the company was founded. Guided by the maxim “never give up”, they created innovative solutions, leading EBANX to become - in just three years - the largest company in this segment in Brazil. Today, EBANX has over 5.5 million users and approximately 200 clients in 45 countries. Giotto Restaurante Wine.com.br Kyly Indústria Têxtil EBANX Emerging Category The Entrepreneur Of The Year 11 Emerging Category 10 Meet our panel of judges •Alessandro Horta Vinci Partners •Carlos Fernando de Carvalho Carvalho Hosken •Chieko Aoki Blue Tree Hotels •Daniel de Jesus Niely •Fabio Hering Hering •Haakon Lorentzen Grupo Lorentzen •Juliano Seabra Endeavor •Marcelo Alecrim AleSat The Entrepreneur Of The Year 13 Anderson Lemos Birman Arthur Edmundo Alves Costa At 18, Anderson Birman could not imagine that his success would originate from an unpleasant episode in his life. In 1972, his father lost a great deal of his investments in the Stock Exchange crash, and, in order to avoid a negative impact on his standard of living, Anderson decided to start a business with his family. In his garage, in Belo Horizonte, they began manufacturing shoes and, after seven years, Arezzo had already consolidated its position in the footwear industry. In 2012, a new headquarters was opened in Campo Bom, in the state of Rio Grande do Sul, and the company now had four brands: Arezzo, Schutz, Anacapri and Alexandre Birman. Today, Arezzo&Co is the market leader and is increasingly gaining more prominence in the international retail market. Some entrepreneurs have a straight business trajectory, while others face a more winding, yet not less winning, path. During college, Arthur sold a little of everything: books, bibles, and even cemetery plots. He then built a career in the printing industry. He liked the industry and decided to found his own company, but the business was short-lived. Later, he worked in the services industry and fell in love with it. Inspired by his former father-in-law, who was then a headhunter, he opened Personal Service Solutions in HR in 1994. Twenty years later, the company currently has 11,000 direct employees, more than 150 customers and average annual sales of R$750 million. Arezzo Personal Service Aziz Chidid The union of a humanistic sense with business acumen provided Aziz Chidid with a successful - and, at first, unplanned - business experience. After his graduation in medicine, Aziz began working in Rio de Janeiro at a small polyclinic that was about to close. Envisioning a chance of making money with the sale of health insurance plans, he bought it in 1985. This was the embryo of Grupo Memorial, which in 30 years became the eighth largest medicine company in the domestic market. With an innovative healthcare plan model, focused on outpatient care, it currently has 35 own units, 50 associated hospitals, and 580,000 beneficiaries. Grupo Memorial Master Category Master Category This category includes high-profile entrepreneurs in their respective areas. Brazil’s representative at the World Entrepreneur Of The Year Award, to take place in Monte Carlo in the Principality of Monaco will be chosen among the nominees. The Entrepreneur Of The Year Cesar Helou José Janguiê Diniz Luiz Carlos Batista Pedro Lima Increasing production 1,400 times in 30 years is not something that can be easily achieved. Knowing that this was possible thanks to the innovation of a product that is considered a commodity in the market just increases the merits. In 1985, in Goiás, Cesar Helou and his brother Marcos had to take over the family’s dairy factory, after their father passed away. Once the financial problems faced at the time were over, the company began following the growth path. Owner of the Piracanjuba brand, it pioneered the launch of lactose-free UHT milk and the use of cartons with screw caps. Currently, Piracanjuba is among the five largest dairy companies in Brazil and it expects a 25% growth rate in 2015. A childhood with limited resources and opportunities only increased his appetite for winning. Janguiê was born in the state of Paraíba and, at the age of 8, he already shined shoes and sold oranges. He went to Recife at 14, where he managed to graduate in law. During his fourth year in the law course, he established a collection agency. Believing that education is the only way to change the human condition, in 2003, he founded a preparatory course to train candidates for the civil service examinations and, after nine years, Faculdade Maurício de Nassau was created - the embryo of Grupo Ser Educacional. The group became one of the top ten educational institutions in Brazil and the largest one in the North and Northeast. In 2013, the company went public, and its shares are traded at the BM&FBovespa. In the 1980s, when Luiz took over Insinuante, a store specialized in home appliances, his major concern was whether he would keep the brand. Founded by his father in 1959, in the state of Bahia, the store initially operated in the segment of women’s shoes. To convince its customers that it was not a lingerie store, a lot of creativity and work was needed. Ten years later and with these difficulties in the past, the company became the largest retailer in the Northeast of Brazil. In 2010, Insinuante Ricardo Eletro were merged, giving rise to Máquina de Vendas. Now the holding company is present across all states of Brazil, with over one thousand stores and 30 thousand employees. 3corações is much more than just the union of the three children of João Alves de Lima, founder of the company in 1959 in the interior of the state of Rio Grande do Norte. It shows how successful a family transition may be. Pedro and his brothers took over the small business in 1985, by which time only one product was marketed: Café Nossa Senhora de Fátima, which later became Café Santa Clara, as soon as the sons took over the company. After five years, they decided to expand beyond the state borders and entered into the state of Ceará. After becoming the leader in the North and Northeast regions in 2002, the goal was to take over the Southeast. In 2012, 3corações became the national leader in the industry and, last year, it was present in more than 300,000 points of sale and had gross sales of R$2.7 billion. Laticínios Bela Vista Máquina de Vendas 3corações Ser Educacional Master Category The Entrepreneur Of The Year 15 Master Category 14 An entrepreneur who stands out for driving a renowned company’s growth. Sustainable Entrepreneur Family Business An entrepreneur who stands out for adopting sustainable practices and investing in social and environmental actions. An entrepreneur who stands out for adopting good management practices and assuring the continuity of a business throughout generations. The Entrepreneur Of The Year Executive Entrepreneur 17 Honorees Honorees The Entrepreneur Of The Year Master Category 16 There will be special honorees in the following categories: Executive Entrepreneur, Sustainable Entrepreneur, Family Business, EY Super Challenge, Urban Development Olympic Legacy, and Human Development Olympic Legacy. Rogério Melzi Guilherme Weege Since 2012, Rogério Melzi is CEO of Estácio, an educational institution operating in 22 states and in the Federal District, with more than 470,000 students, 9,000 teachers and 5,000 administrative employees. With a bachelor’s degree in Mechanical Engineering from Mackenzie University, and a post-graduate degree in Business Administration and MBA from Stanford University, Rogério Melzi leads a team of eight executive officers. He is in charge of defining and implementing the company’s key strategies, assuring compliance with corporate governance practices and delivering satisfactory results to the company’s stakeholders. With 46 years of existence, Grupo Malwee is one of the leading fashion companies in Brazil, managing the following brands: Malwee, Malwee Brasileirinhos, Carinhoso, Puket, Scene, Enfim, Wee!, Liberta, Zig Zig Zaa, and Mercatto. When he took over the company in 2011, Guilherme Weege – who represents the fourth generation of the family business – decided to diversify its portfolio, expanding the company’s operations to the retail segment, opening its own stores in malls throughout the country. Without losing its focus on sustainability, the Group has incorporated innovative processes and technologies that range from recycling PET bottles to reusing up to 200 million liters of water per year in its production process. Eduardo Sirotsky Melzer Eduardo Sirotsky Melzer is the third generation of the family who owns RBS Group, founded in 1957. With a bachelor’s degree in Business Management from PUC/RS and MBA from Harvard Business School, he joined the company in 2004, as general executive officer for the Domestic Market, and became CEO in 2012. With approximately 6,000 employees, RBS is the second most awarded communications group in Brazil. In 2012, he launched e.Bricks, an investment company of the digital environment headquartered in São Paulo. Eduardo was chosen for the 2015 list of leaders of the Cambridge Institute for Family Enterprise. Every year, this list gathers 25 members of new generations of business families who are business leaders and are seen as role models. Olympic Legacy Human Development Intended for projects having a significant impact on the urban infrastructure of the city of Rio de Janeiro. Intended for social projects that, through initiatives, allow the Games to be used as a vehicle to drive development of people in their communities. Porto Maravilha Porto Maravilha is a program developed by the Rio de Janeiro city administration, for the purpose of revitalizing Rio’s port area. Extending over five million square meters, the project is expected to receive investments of R$8 billion, through a Public-Private Partnership (PPP). The purpose is to promote local restructuring, by enlarging and qualifying public spaces in the area, in order to improve the quality of life of its current and future dwellers and enhance environmental and social and economic sustainability of the area. The Porto Maravilha project is one of the major transformation symbols of Rio de Janeiro. Transforma Program This is an educational program that takes the Rio 2016 Olympic and Paralympic Games to schools. The Transforma Program set up partnership with schools so as to create opportunities for elementary school and high school students to live the Olympic and Paralympic Values, experience new sports and get into the Games mood. The program conducts training for students and education professionals, offers teaching materials about matters related to the Olympic and Paralympic Games and introduces challenges that encourage youth empowerment and integration in schools. To include the families in this experience, Transforma organizes the Transforma Sports Festival, a sports event open to the public. Currently, Transforma comprises 187,000 students from approximately 423 public and private schools of Rio de Janeiro and Minas Gerais states. This year, the program will reach other regions in the country. Recognizing participants who stood out in EY Super Challenge, of the Family Business Program of FGV/ EAESP, intended to promote family businesses as pillars of entrepreneurship. EY Super Challenge is part of the Family Business Program – this program is the result of the partnership between Ernst & Young and Escola de Administração de Empresas de São Paulo (EAESP), maintained by Getulio Vargas Foundation. In the EY Super Challenge, case studies on family business are presented, introducing a challenge based on actual facts, with coaching by partners, directors and senior managers of Ernst & Young. The FGV/EAESP professors João Douat and Rosaura Mantovanini, and the students who stood out in the challenge - Daniel Alvares Fochi Silveira, Heitor Souza Vivian, Iwan von Hertwig Salles, Júlio Hideki Kaji and Raul Rosso Garcia – will be honored in the Brazilian edition of the Entrepreneur Of The Year. The Entrepreneur Of The Year Olympic Legacy Urban Development EY Super Challenge 19 Honorees The Entrepreneur Of The Year Honorees 18 Homage to programs that contribute to the legacy of Rio 2016 Olympic and Paralympic Games The Entrepreneur Of The Year The Entrepreneur Of The Year 20 21 The Olympic Games and business creation The Olympic Games have been perceived throughout history as an event that creates various business opportunities. Several companies choose the Games to strengthen their brands through sports, and business leaders take the chance to venture and launch new products and services, causing a positive impact on the economy. This mega-event also attracts foreign capital and puts the host country in the route of international businesses. First radio broadcast of the Games Berlin, Germany Sponsoring of the 1st Olympic Games of the Modern Era Athens 22 776 b.C. 393 a.C. The Israeli Olympic team is taken hostage by a Palestinian terrorist group / Munich, Germany 1859 1894 First Winter Olympic Games Chamonix, France 1896 1914 IOC earns US$ 225 million from sale of the Games sponsorship rights First Paralympics Rome, Italy 1924 1936 1956 1960 1968 The Games sponsorship contracts entered by IOC generate US$ 957 million 1972 1984 The Games publicity potential begins to be explored Images Artem Mishukov / Shutterstock.com Eastimages / Shutterstock.com 2009/12 Paolo Bona / Shutterstock.com 2020 Olha Insight / Shutterstock.com 1984 2008 Creation of the International Olympic Committee (IOC) In this year, the Olympic Games will have been hosted by 44 cities in 23 countries 25 Adoption of the Olympic flag End of the ancient Olympic Games Greece The Chinese government invests US$ 42 billion to organize the Beijing Olympic Games The Entrepreneur Of The Year The Entrepreneur Of The Year Beginning of the ancient Olympic Games Greece First TV broadcast of the Games Cortina d’Ampezzo, Italy Fist Games organized by IOC Atenas The Barcelona Olympic Games, in Spain, are an example of urban transformation brought about by the event For the first time, a woman lights the Olympic flame at the opening ceremonies Mexico City, Mexico 1992 2008 2009/12 London is the first city to host the Olympic Games of the Modern Era three times 2012 2016 2020 The Rio Games will the first Olympics to be hosted by a South-American country. The total foreign and domestic investments in Rio, until 2016, will reach US$ 544.6 billion In Ernst & Young, we believe that everything we do – all services that we provide and all interactions with our clients and other stakeholders – must help make the business world better than before. Therefore, entrepreneurship one of the key domestic and global economy engines, which creates opportunities, jobs, income and sustainable development, is one of Ernst & Young’s strategic pillars. In addition to promoting the Entrepreneur Of The Year Award, which recognizes and offers mentoring to outstanding entrepreneurs, we foster a number of initiatives related to this theme. • We develop platforms for support, recognition and creation of knowledge focused on women entrepreneurs. • With the alignment of values such as teaming, innovation and courage, which were crucial for us to become an Official Supporter of the Rio 2016 Olympic and Paralympic Games, we have also built bridges between sports and the business world, supporting former high performance women athletes in their transition to successful careers. • As one of the world’s biggest audit and advisory firms, we have an area dedicated exclusively to providing support and services to companies with high-growth potential. • We develop knowledge and exclusive publications to support entrepreneurs in their journey towards growth and sustainability. The Entrepreneur Of The Year The Entrepreneur Of The Year 26 Ernst & Young and entrepreneurship 27 According to the World Economic Forum, gender parity in the world’s job market will only be achieved in 80 years1. Speeding up the participation of women in the economy is essential for the success of companies. This is what the most recent global survey conducted by Ernst & Young on this theme shows: for 67% of business leaders, companies with women in leadership positions perform better2. Believing in women’s potential, Ernst & Young considers 80 years too long and is determined to fast forward this change. We maintain a number of programs intended to recognize, celebrate, support and inspire the role of women entrepreneurs who contribute for the growth and transformation of organizations. The Women. Fast Forward platform compiles Ernst & Young’s programs and studies conducted under the conviction that fasting forward advancement of women in the economy is not only about doing justice, it is also an economic imperative that promotes more growth, foments prosperity and strengthen communities. See the programs included in the platform: In the Women. Fast Forward platform, you will find our studies on the impact of women on the job market, on the economy and on society. Here are some of them: Gender parity: the time is now The World Economic Forum says that gender parity in the job market will take 80 years. We have decided not to wait – and we explain why. Winning Women Brazil The program helps selected women entrepreneurs to reach their full potential. (See more on page 30) www.ey.com.br/wwb Women Athletes Business Network 1 World Economic Forum, Global Gender Gap Report 2014. Ernst & Young has a long history of supporting women entrepreneurs, driving the global dialogue around the advancement of women. When we launched this global network, we have used our experience to harness the often untapped leadership potential of women athletes after ending their career in sports. How? By connecting these accomplished women with our network of business leaders and entrepreneurs to mentor, open doors and create opportunities. Two Brazilians have been selected to participate in the program: swimmers Joanna Maranhão and Fabíola Molina. 2 EY, Women. Fast Forward - The time for gender parity is now, 2015. wwww.ey.com.br/ womenathletesnetwork Therefore, we have launched the Women. Fast Forward platform. It compiles all our knowledge and our programs intended to fast forward this clock. We know what we are talking about. And they do even more. Women: the next emerging market Women make up the largest emerging market in the world. In the next decade, they will have a huge influence on politics, sports, business and society. Infographics: women, sports and leadership We show how women entrepreneurs are applying five vital lessons to leverage their business. Visit the portal and access studies and others exclusive contents: www.ey.com.br/womenfastforwardbrasil #WomenFastForward The Entrepreneur Of The Year The Entrepreneur Of The Year 28 Women. Fast Foward. Because we have decided that the future is now. 29 In Brazil During one year, the selected women entrepreneurs will have the opportunity to get an in-depth learning of concepts that are essential to leverage their business, such as branding, leadership, management and relationship. The group participates in events and meetings promoted by Ernst & Young and receive coaching from counselors, who are successful executive officers and businesswomen. The Entrepreneur Of The Year Participants 31 Carmem de Faria Granja Eliane Sanches Querino Fátima Cristina Macedo J.F.Granja was set up in 1963 by Jose de Faria Granja and does business in the accounting, tax and payroll services area. With a portfolio of 150 customers, the company currently has 80 employees. Most customers are foreign companies. Its differential is the credibility perceived by customers – especially foreigners having difficulty in understanding the red tape involved in maintaining and complying with accounting and tax obligations. Know-How was established 30 years ago. Its initial purpose was to provide services to the footwear industry in Franca (São Paulo state), by teaching the companies’ employees and executive officers to communicate in English. Due to the footwear industry downturn, the company had to seek new market niches. Today, the company serves as a center for the Cambridge and Michigan certification exams. Mental Clean provides services in the general emotional health and chemical dependency areas. Created in 2004, the company offers four major products: Apoiar – Psychosocial Support Program for companies and the general population, and Apoiar for psychologists; emotional health programs; chemical dependency and toxicology programs. J.F.Granja Know-How Mental Clean Winning Women Winning Women Launched in 2008 by Ernst & Young, the Winning Women program is intended to help businesswomen break the barriers that prevent their companies to achieve their full potential. Once selected, the businesswomen take part in a continuing and customized program designed by Ernst & Young to catalyze their companies’ growth, fomenting relationships, enhancing their leadership and business expansion, and increasing their visibility in the market. Winning Women The Entrepreneur Of The Year 32 33 Manuella Curti de Souza Sasha Alexandra Reeves de Castro The Europa Group created the water purifier market in Brazil. Since 1984, it manufactures, sells and leases equipment for water treatment at home and in companies. The company is 100% Brazilian and does business in more than 30 countries, and it has been investing in repositioning and renewing the brand. AYO Fitness Club is a gym set up in 2011 for the purpose of offering health, wellbeing and quality of life for customers, by means of various services that focus on upper class people and families. Grupo Europa AYO Fitness Club Lucy Onodera Ana Fontes Onodera is a beauty franchise created in 1981. In 1995, the first unit focused on beauty was opened and, in 1998, the third own unit was opened. In 2000, the franchise business was launched. Onodera currently has 58 units in 12 states in Brazil – 12 of them are clinics owned by the company and 46 are franchise units – and more than one thousand employees. Rede Mulher Empreendedora was created in 2010. It is the first and largest entrepreneurship support network in Latin America with more than 80,000 women. It comprises various services: an internet portal, free networking events, annual forum, business fair, collective mentoring and advisory services for women entrepreneurs. Grupo Onodera Rede Mulher Empreendedora Winning Women The Entrepreneur Of The Year Participants The Entrepreneur Of The Year Counselors Winning Women 34 35 Beatriz Cricci Joyce Pascowitch Andrea Mota Andrea Weichert Br Goods offers products to hospitals and hotels, such as partitions for hospital beds made of fabric and vinyl, as well as shower curtains and protection systems. Beatriz began these activities in her parents’ backyard in 2001. In 2008, she moved to a 500-square-meter warehouse and today the company operates in a warehouse with approximately one thousand square meters in the industrial district of Indaiatuba, in São Paulo state. Glamurama website was created in 2000. In 2006, Joyce Pascowitch magazine was launched and, in 2008, PODER and Modo de Vida magazines were launched. Lastly, in 2010, MODA magazine was launched. In addition, the publishing company creates travel guides and customized magazines for various customers. In 13 years, the Glamurama website turned into a portal that, in addition to the traditional news and photo galleries, features sections dedicated to power, fashion and culture, as well as TV Glamurama, one of the pioneers in TV productions made exclusively for the internet. Andrea Mota has a bachelor’s degree in Business Management from UFBA. With a post-graduation course in Marketing at ESPM/SP and MBA in Management from Dom Cabral Foundation, Andrea worked in companies such as Wet’n Wild Bahia, Unibanco and Banco Nacional. In 1997, she joined O Boticário as its Marketing and Sales chief commercial officer and executive officer. She left the company in January 2015 for a sabbatical. Andrea Weichert is the Global Compliance Reporting leader of Ernst & Young, and coordinates global compliance and disclosure projects. She has more than 23 years of experience in tax advisory, including advisory for Brazilian and multinational companies involving different areas of the industry. With a bachelor’s degree in Law from the Rio de Janeiro State University, she took part of the executive program sponsored by Ernst & Young in the Kellogg School of Management of Northwestern University. She is a member of Lidem – an important Brazilian professional association for women executives and entrepreneurs. Andrea also represents the Latin America entity in the Americas Ethics Oversight Board. Br Goods Site Glamurama Winning Women The Entrepreneur Of The Year Participants Winning Women The Entrepreneur Of The Year 36 37 Anna Paula Dacar Beatriz Galloni Cristina Franco Anna Paula Dacar is currently Latin American Vice President of Sealead Air’s Product Care Division. She holds an undergraduate degree in Chemical Engineering, an MBA from the University of Illinois and took the Harvard Business School Building Ventures in Latin America course. She joined Rohm and Haas in 2001 to lead its Latin American Purchasing and Logistics Organization. Previously, she worked inside Dow Chemicals’ Supply Chain, Logistics and Purchasing department. Responsible for Marketing in Brazil and the Southern Cone (Argentina, Chile, Uruguay, Paraguay and Bolivia) at MasterCard,where she has been working since 2005, Beatriz is Director of the Brazilian Association of Advertisers (ABA) and active participant of WLNMasterCard (Women Leadership Network) in Brazil. Her 26 years of experience in marketing and sales have spanned work at companies including Unilever, Refinações de Milho Brazil, Quaker and the Danone Group. Cristina Franco assumed the Presidency of the Brazilian Franchise Association (ABF) in January 2013 with considerable knowledge about the organization, as she had been President of its Ethics Commission for 6 years. Founding partner of BIT Company, Cristina holds a degree in Social Services from PUC/SP, studied Human Resources Management in the Fundação Getúlio Vargas (FGV) Continuing Education Program and holds an MBA in Retail and Franchising from FIA. Before founding her company, she held executive positions at Brazilian and multinational industries in the Metallurgy and Chemical fields. Cristina has been Director of Governmental Relations since 2010, when BIT Company was bought by Multi Holding. It was later purchased by Pearson Brazil. Elizabeth Dau Corrêa Elizabeth Dau Corrêa holds a degree in Economics from Universidade Mackenzie, a post-graduate degree from FAAP in Financial Administration and an MBA in Management from the Universidade de São Paulo. She has held executive positions for over 20 years in Accounting, Finance, Administration and Human Resources. Elizabeth joined Nielsen Brazil in 1993 as Human Resources Analyst and became Administrative and Financial Director in 2006. In 2008, she was invited by ESPM (Escola Superior de Propaganda e Marketing) to develop a back-office professionalization project and in 2011 became Administrative and Financial Vice President. Winning Women The Entrepreneur Of The Year Counselors Winning Women The Entrepreneur Of The Year 38 39 Esther Schattan Fátima Zorzato Fernanda de Lima After completing her degree in Chemical Engineering, Esther Schattan founded the exclusive furniture store Ornare together with her husband in 1987. Today, the company has over 600 professionals and Esther is responsible for Public Relations and Marketing at Ornare. The company maintains sustainable practices and supports organizations like Projeto Velho Amigo, Projeto Felicidade, TUCCA, APAE, Arte de Viver Bem, Casa da Cultura de Israel and the Museu da Casa Brasileira. Sustainability practices include a wood reuse program wherein wood remnants are donated to non-profit organizations which transform them into products and later sell them back to Ornare to be given as gifts to company partners and clients. Fátima Zorzato is a headhunter and about to open a startup specialized in succession in family-owned companies, orientation to heirs and selection of CEOs and advisors. Fátima has over 25 years experience in the corporate world and has worked for over 17 years in executive search and identification of talent and the best professionals on the market, providing her clients the best fit for their needs. Before joining Russell Reynolds Associates in 2014, she was Director of Human Resources for Grupo Machline, and also held key HR positions at Philco, Ford and Lloyds Bank. Fátima is a member of Insper’s Evaluation Committee, a member of IBGC in São Paulo, a mentor at Endeavor and offers administrative advising to companies. Fernanda de Lima is an economist fluent in five languages. She has worked with financial institutions in New York, Scandinavia, Russia, Portugal, Spain, France, Italy and Germany. In 2000, she returned to Brazil and founded InfoMoney—the nation’s first independent portal for financial information. In 2006, she became President of Gradual Corretora de Valores e Títulos Mobiliários, therein becoming the first woman to control and run a brokerage firm in Brazil. In 2007, she published the book Viva Melhor Cuidando das suas Finanças [Live Better by Controlling Your Finances] and was responsible for a project providing financial education to women. Helena Barbosa Machado Ribeiro Founder and CEO of Grupo EmpZ, Helena Barbosa Machado Ribeiro also presides over the Strategic Committee Business Affairs Committee at Amcham/ Goiânia and Oqualif, an organization offering job training and digital inclusion to young people at their first jobs. She is Director of the Goiás State Commercial, Industrial and Services Association (ACIEG). Helena holds executive MBAs in Corporate Management and in Strategic Human Resources Management from the Fundação Getulio Vargas. Her vast experience in managing people has led her to publish numerous articles on the topic and to lecture at events in her field. Winning Women The Entrepreneur Of The Year Counselors Winning Women The Entrepreneur Of The Year 40 41 Ivanilda Gadioli Luiza Helena Trajano Marina Martins Marly Parra Ivanilda Gadioli was born in São Paulo, where she studied Advertising at FAAP (Faculdade Armando Álvares Penteado). She worked in adverstising at Editora Abril for 33 years where she was manager and director for many periodicals, including Exame, INFO Exame, Você SA, Playboy, Vip and Casa Claudia. She won many internal sales campaigns for new client growth and in 2012 accepted an offer by Alexandre Caldini (CEO) to work as Commercial Director at Valor Econômico, becoming responsible for all the newspaper’s printed and digital advertising. In 2014, she became Director of Corporate Advertising at Editora Abril. Luiza Helena Trajano is President of Magazine Luiza. She holds degrees in Law and Business Administration and is responsible for the group’s development. Luiza has received numerous awards, including being named Latin America’s fourth most important woman executive in 2007 by Revista América Economia magazine and awarded the 2008 ANEFAC Prêmio Mulher prize by the National Association of Financial, Administrative and Accounting Executives. For 15 straight years, Magazine Luiza has been listed in the Great Place to Work Institute’s “Best Companies to Work For” ranking. Luiza holds one of the five VP positions on the 2016 Rio Olympic and Paralympic Games Organizing Committee Board of Directors. In 2015, she became President of the Retail Development Institute (IDV). Marina Martins is a Partner in the Transaction Advisory Group at Ernst & Young Brazil and has experience in international private equity and strategic client operations, including 14 months on the Transaction Advisory team at Ernst & Young Atlanta. Her experience includes local and international transactions in the auto parts, retail, travel agency, logistics and publishing sectors. Marina holds a Bachelor’s degree in Business Administration from FAAP and in Accounting. Marly Parra directs Brand, Marketing & Communications for Ernst & Young in Brazil and South America. She is responsible for marketing, brand, corporate communication, advertising, market research, studies, content, public relations and the press as well as the entire digital platform. Marly has over 20 years experience in Marketing & Communication in Brazilian and multinational firms including Philip Morris, Quaker, Grupo Pão de Açúcar, H. Stern, Globo Cabo, J. Macedo, Reed Exhibitions and PPD Sports. Winning Women The Entrepreneur Of The Year Counselors The Entrepreneur Of The Year The Entrepreneur Of The Year Counselors Winning Women 42 43 Gabriela Baumgart Tatiana Ponte Gabriela Baumgart is currently CEO of Center Norte S/A, which comprises Shopping Center Norte, Lar Center, Expo Center Norte, Novotel São Paulo Center Norte and the Instituto Center Norte, all located in São Paulo. In 1998, she did graduate studies in Corporate Administration at FGV and, in 2005, completed an MBA in Shopping Center Management at the same institution. Gabriela studied entrepreneurship at Babson College in Boston in 2002 and was President of the Advisory Council for the Brazilian Shopping Center Association (Abrasce) from 2009-2011. In 2014, she concluded Harvard Business School’s Owner/ President Management Program. Since 2013, she has been part of the Mulheres do Brasil [Women from Brazil] movement together with other women in leadership from diverse segments of the Brazilian economy. Tatiana Ponte is Managing Partner of the Tax practice at Ernst & Young. She is an Economist with a post-graduate degree in Business Administration from the Fundação Getulio Vargas (FGV) and over 22 years of professional experience in consulting companies. Ernst & Young managers offering support to participants of the Winning Women Program • Ana Balula • Ana Trematore • Bruna Felizardo • Erica Perin • Inae Borin • Juliana Menezes • Karina Emanuele • Rita Martins • Roberta Ezar • Roberta Tedesco Our project does not merely grant recognition to successful entrepreneurs. Accompanying them along the journey of sustainable growth and management by providing knowledge and services is one of the missions which makes us most proud. From strategic planning to a possible IPO and the many alternatives for raising capital in between, our services, studies and guides help businesses prosper in an increasingly competitive, regulated and transparent environment. More than knowledge. Pathways to transform ideas into action. Our content and services work together to create concrete maps guiding entrepreneurs toward success. Learn about some of them below. Tailored services enabling entrepreneurs to take the next step. Ernst & Young is one of the largest multinational service providers for Assurance, Tax, Transaction and Consulting. Our people form a network of knowledge, experience and technical capacity to meet and overcome the array of challenges in an increasingly integrated and competitive business environment. This pool of experience together with the knowledge generated by our centers of sectorial excellence around the world guarantee a unique differential. Our teams bring technical knowledge from each country together with regional and global perspectives on the latest developments in policy, regulations, economic trends, transactions, management practices and many other topics. This allows us to leverage opportunities in national and international markets for our clients, whether they are small, medium or large in size. Insights for entrepreneurs Strategies for growth, success cases and market analysis are topics we seek to share with entrepreneurs the world over. Get to know a selection of recent publications on these essential subjects. Como Crescer [How to Grow] In this book, Ernst & Young brought together ideas, guides, challenges and references on how to prepare a company for opportunity in a moment when people, relationships and the use of resources are transformed. From writing a growth plan to raising capital, there is much to do and understand. www.ey.com.br/comocrescer Exceptional Brasil The Brazilian edition of Exceptional – Ernst & Young’s global periodical on entrepreneurship, innovation and growth – features success cases of entrepreneurs leading growing companies in Brazil and many other countries together with analysis of expanding markets and sectors, new challenges and trends. www.ey.com.br/exceptional Rapid-growth Markets Forecast Our services are also fit to serve companies with high growth potential: This Ernst & Young and Oxford Economics’ series of studies entitled Rapid-growth Markets Forecast reveals trends in 25 emerging markets—Brazil included. Each issue has forecasts for economic performance in each country, pointing out the greatest opportunities and challenges. • Strategic Planning www.ey.com/rapidgrowth • Raising capital • Business plan execution • Innovation Access more exclusive content: • Internal processes and controls Ernst & Young Brazil Entrepreneurship Portal www.ey.com.br/empreendedorismo • Investment funds • IPOs • Corporate governance and transparency Global Center for Entrepreneurship and Innovation www.ey.com/entrepreneurship Emerging Markets Center www.ey.com/emergingmarkets The Entrepreneur Of The Year The Entrepreneur Of The Year 44 More than inspiration. Knowledge. 45 The Family Business Program, offered in partnership with FGV/ EAESP and featured during this year’s Entrepreneur Of The Year night (see page 19), is a result of the deep pool of knowledge on family-owned business and companies which Ernst & Young has accumulated during its decades of work around the world. While each company has its own characteristics, successful family-owned companies have much in common. Therefore, understanding critical success factors is the foundation for what we call “Growth DNA for family companies”. The balance between sustainable growth and innovation As an organization that emphasizes entrepreneurship and seeks to build increasingly stronger business generation after generation, Ernst & Young understands your questions. We know what makes a family business into a successful organization. We can help you manage the delicate balance between sustainable growth and innovation while administrating risk and preserving your estate. Our advising is autonomous and practical: we have specialized resources in the sector who understand your specific questions and can help you optimize best practices together with our globally integrated teams which offer support in all the locations where families carry out business. Learn more about our work and access our studies on the topic: www.ey.com.br/family Think outside the box? What box? The true entrepreneurial spirit perceives no boundaries. Where some see obstacles, others see opportunity. Ernst & Young’s programs to support entrepreneurship, sports sponsorship and women in the business world are dedicated to all those who do more than think outside the box. For them, there is no box. Entrepreneur of the Year www.ey.com.br/empreendedordoano Official Sponsor of the Rio 2016 Olympic and Paralympic Games www.ey.com.br/rio2016 Women. Fast Forward www.ey.com.br/womenfastforwardbrasil EY Brasil Entrepreneurship Portal www.ey.com.br/empreendedorismo The Entrepreneur Of The Year The Entrepreneur Of The Year 46 Family Business. Solid companies, generation after generation. 47 Ernst & Young Assurance | Tax | Transactions | Advisory About Ernst & Young Ernst & Young is a global leader in Assurance, Tax, Transaction and Advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. In Brazil, Ernst & Young is the most comprehensive Assurance, Tax, Transaction and Advisory firm, with 5,000 professionals that support and provide services to more than 3,400 small, medium and large clients. Ernst & Young Brazil is an Official Supporter for the Rio 2016 Olympic and Paralympic Games and an exclusive provider of Advisory services for the Organizing Committee. The alignment of the Olympic Movement’s and Ernst & Young’s values was critical for this initiative. Ernst & Young refers to the global organization and may refer to one or more of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. © 2015 Ernst & Young Assessoria Empresarial. All Rights Reserved. This publication was prepared by the Brand, Marketing & Communications Department. Reproduction of this content, in whole or in part, is permitted provided that the source is mentioned. ey.com.br facebook | EYBrasil twitter | EY_Brasil linkedin | ernstandyoung app | ey.com.br/eyinsights