1
NEWSLETTER OF VWS BRASIL LTDA.
Issue 3 • 2011
Sustainability
Did you know?
Contracts
Our participation
Children’s day event shows
that the company’s commitment goes beyond the
workplace.
• pg.2
SVR – The global strategy
of the Veolia Group aims at
sustainable development.
SUZANO will have Veolia’s
water treatment stations.
VeoliAtiva – Keeping an eye
on the quality of life of our
employees.
• pg.3
• pg.4
• pg.6
SOCIAL-ENVIRONMENTAL RESPONSIBILITY STARTS WITH WATER
T
he issue of access to water has gotten huge proportions in many countries where
Veolia operates, always aiming at offering solutions that would both add value to its
customers’ operations and contribute to the sustainable development of companies
and nations.
Such philosophy and global strategy are reinforced by the SVR program (Service, Value and
Responsibility), which reflects the commitment of the company with sustainable development, health, safety and the environment. Managing water resources, focusing on the reduction and rational use of this resource is the first step in this process.
The experience and competence of Veolia, the most up-to-date technologies in water treatment, and the excellence in service are shared with all customers worldwide.
The installation and maintenance of the labs that ensure the efficacy and quality of Veolia
applications, as well as the activities that try to reinforce and value its human capital include
initiatives that go beyond the workplace, always trying to educate its employees and their
family on good environmental practices.
Such commitment is recognized by the market, which has been demanding from its partners,
besides excellent products and services, a responsible behavior. An evidence of this is the
numberless contracts that the company closed until today with different industries – oil and
gas, chemical, energy, paper and pulp, mining, basic sanitation, heavy industry, etc – besides
sponsoring initiatives that aim at environmental consciousness, like the Rally dos Sertões. In
this event, Veolia offered a device for demineralizing water.
With a similar commitment and enthusiasm, I invite all of you to prepare ourselves
for the new challenges ahead of us.
Greetings and enjoy your reading,
Giangiacomo Gallizioli
General Manager
2
Training
Training in the innovation center
The Process Engineer of the Solutions
Division of Veolia Water Brasil, Márcia
Higa, was trained in the headquarters of
Biothane in Delft, Netherlands, between
October 11 and 13.
A company of the Veolia Group, Biothane is a world
reference in anaerobic treatment of industrial effluents. The city of Delft is the birthplace of the continuous innovation of Biothane: the technologies Biothane®
UASB e Biobed® EGSB were created there. In the same
facility, the company maintains a test laboratory, in
partnership with various universities and companies
focusing on research and development.
The principle behind the anaerobic treatment is the use
of anaerobic bacteria (biomass) in order to degrade the
organic pollutants or COD (Chemical Oxygen Demand),
in the absence of oxygen, in simpler products like
carbonic gas and methane. The latter has been used as
an alternative source of energy.
The main advantages of the anaerobic treatment of
industrial effluents are: lower consumption of energy
and chemical products, smaller area needed for the
reactor and a lesser generation of sludge (to be treated
later on), besides the production of biogas, which may
be used as a source of energy.
There are some opportunities to use these technologies
in Brazil. After this training, it became much easier to
explain to our customers what are the parameters and
the possible application of these solutions, as well as to
search the needed information so that we may offer a
better sizing for the systems offered by the company”,
explains Márcia.
Sustainability
Children’s day – educating through play
Showing that we care for the planet is a
Veolia Water Brasil’s philosophy that goes
beyond the workplace of the company,
influencing employees and their families
through initiatives that reinforce this
commitment.
This was the theme of the celebration of the Children’s
Day promoted by Veolia Water Brasil on the 1st of October
when it gathered employees and their children in the Little
Eco House, in the neighborhood of Pinheiros in São Paulo
(SP), the first facility for children’s events in which the
practices of sustainability are taken seriously: the physical
space, as well as the toys and all related activities, reinforce
the environmental education of the children.
A playful and self-sustainable facility, surfing the “go
green” wave, in Little Eco House all of the toys – built from
reforested wood and recycled plastic – are inspired in
the works and sketches of the Italian
artist Leonardo da Vinci. All activities are supported by a circus school,
which, in turn, uses the facility for its
rehearsals. The children were encouraged to participate in the recycling
workshops and at the end of the event
they received ecological kits.
Cynthia Rubio, a commercial/technical analyst of Veolia Water Brasil SDI
in Cotia (SP), took two of her nephews, 11 and 9, to the
event. She said that the children considered the activities very interesting, dynamic and playful. “I am a new
employee of Veolia who had joined the company six
months ago, but have always heard about the company’s
concern with the environment,” she added.
“My nephews were thrilled
with the activities. At the end,
they received a little vase with
pau-brasil seeds, which were
planted the next day. Everyday
they ask if the tree is growing,”
she said. “I am sure this afternoon will always be in the kids
memories.”
3
Did you know?
SVR
is a new common language for our company
In the beginning of the year, Veolia consolidated its philosophy and global strategy in the SVR program (Service, Value and
Responsibility), a concept that encompasses, together with
the directions for products and services, the commitment of
the company with sustainable development, health, safety
and the environment.
“With SVR, Veolia reinforces its commitment to offer the most up-to-date and
efficient complete solutions for water and effluent treatment – which represents,
for example, low chemical and energy consumption that represent reduced facilities costs and lower ecological footprint,” explains the Marketing and Communications Manager of Veolia Water Brasil, Béatrice de Toledo Dupuy. “With SVR
everybody wins: the company, its employees, our customers and the planet.”
SERVICE
VALUE
RESPONSIBILITY
As a global reference in the supply
of water treatment systems, we
ensure our customers access to
our experience and competence
through world famous technologies. Together with our operational expertise, we maintain a
continuous development of our
solutions, resulting in the excellence of the services we provide.
All of our portfolio of solutions
and technologies are dedicated
to promote and add value in the
water usage and the right treatment of effluents. Combining local
presence with a global network of
experts, we grant our customers
the best possible solution in the
reuse and treatment of water and
the generated effluents.
We help our customers face their
environmental and economic
challenges with innovative and
sustainable programs in water
management. Internally, our
responsibility is reflected in our
concern with safety, focusing
on diversity and the pride of
working for Veolia.
from the city of Lyon,
against the Spanish team
Real Madrid.
On November, during the
UEFA Champions League,
the most prestigious soccer
tournament in Europe,
it was possible to see the
Veolia
Environnement
logo in the soccer players’
jerseys of Olympique de
Lyon, a French soccer club
Olympique de Lyon, or simply Lyon,
is part of the French leading league,
the Ligue 1. After the vice-championship of 2001, OL won the Ligue 1
seven consecutive times (2002-02
to 2007-08). Three Brazilian players
are part of the team: midfielder
Ederson Honorato Campos (from
Parapuã – SP), wingback Michel
Bastos Fernandes (from Pelotas –
RS) and defender “Cris” Cristiano
Marques (from Guarulhos – SP).
Divulgação: Internet
Sports sponsoring
4
Purelab Ultra
Excellence support
Veolia
Water
Brasil is establishing in its
unit of Cotia (SP)
a laboratory to
support its operations and services. As soon as the
physical structure is ready, the
unit may be fully operational in the beginning of 2012.
The lab will have many uses, both supporting operating
contracts and mobile units, and in the analysis of water and
effluents, testing effluents treatability (pilot plant ultrafiltration and reverse osmosis).
It will also be responsible for the quality control of the SDI
(Integral Deionization Service) of the unit in Cotia.
It will also offer laboratorial services for the autopsies of
reverse osmosis membranes by determining organic and
inorganic precipitations and basic sediments and water
analysis (BSW) to assess the level of oil, water and solids in
oily sludge samples.
The BSW analysis is important for the
job of recovering oily sludge, something
we are just starting to offer to the petrochemical industry
Francisco Faus
“With the membrane autopsies we will be able to better
suggest the adequacy of pre-treatment, as well as indicate
the best chemical products,” explains Francisco Faus, Director
of the Solutions Division of Veolia Water Brasil. “All of these
service procedures are in accordance with the ones executed
by the research center of Veolia France, where our technicians were trained.”
The BSW analysis, on the other hand, is important for the
service of recovering oily sludge, something we are just starting to offer to the petrochemical industry,” explains Faus. The
lab will also serve as a showroom for the Veolia water purifiers (trademarked Elga), which will
be on display in site. “We will also
test the Elga equipment before we
send them to the customers,” adds
the executive, thus concluding: “The
new lab will be in synch with our
SVR strategy to offer Service, Value
and Responsibility to the market.”
Contracts
REDUC
In May, Veolia Water Brasil and Enfil association began the production of water using
the Ultrafiltration System at the Refinaria
Duque de Caxias (Reduc), in Rio de Janeiro,
a project that is part of the National Plan
for the Advancement of Gas Production
(Plangas, in Portuguese).
Reduc
“The system has the capacity to filter 450 m³ of water
per hour, and the goal is to eliminate the impurities in
the water collected from the river Guandu and from the
Saracuruna Dam,” says Ricardo Schiavone, Veolia Water
Brasil manager of Contracts. The treated water will be
used to feed the demineralization system.
SUZANO will have water treatment stations from Veolia
Veolia Water Brasil will install two
water treatment stations in the
Suzano manufacturing plant of Imperatriz (MA), which will have the capacity to produce 1.5 million tons/year of
pulp. The forecasted start of the industrial operations of the plant is the end
of 2013.
The water treatment station (WTS) will have a
total output of 7,000 m³/h, will use the Multiflo
technology and gravity sand filters, which allow
high filtering indicators. The boiler water treatment station (BWTS) will have a total output of 575
m³/h and an additional capacity for condensate
polishing of 840 m³/h.
“These water treatment stations, using the most
up-do-date technologies, are indispensable to the
good performance of the pulp plants because they
ensure water supply in the volume and quality
needed”, observes the Veolia Water Brasil paper and
pulp business development manager, Rubens Perez.
5
Quality and Safety
SIPAT – safety, quality of life and work taken seriously
Veolia Water Brasil promoted, between
August 8 and 12, the first Internal Week
of Work Related Prevention (Sipat in
Portuguese). The company promoted lectures, train-
According to local labor laws, it is
mandatory to have such Sipats all
over the country, once a year.
Safe behavior, ergonomics and health, Alcohol/Tobacco/
Aids and STD, Environment and Motivation were the main
themes creatively covered by the event.
“The importance for the company,
however, goes far beyond the legal
requirement because the Sipat
allows the creation of a watchful
attitude aiming at identifying and
correcting bad conditions and practices in the workplace environment”,
considers Fernanda Vollet.
“As this was the first edition of this event in the company,
we decided to present the chosen subjects through play
sketches, 20 minute long,” explains Veolia Water Brasil
project engineer Fernanda Vollet. “The characters of
these plays dealt with our daily-life issues/problems in
a fun way, alerting to the risks and consequences of our
actions.”
“Besides promoting an integration
among employees, the Sipat helps us
reinforce consciousness in subjects
that reflect directly in the health and safety of everybody.
It is an opportunity to think over our acts, both inside and
outside the company”, she adds. “Safety should be everyone’s goal.”
ings, medical evaluations and playful activities for all
employees, aiming at reinforcing consciousness related to Quality, Safety, Environment, Health and Social
Responsibility.
VEOLIATIVA: keeping an eye on quality of life
Desde o início de 2011 a Since
the beginning of 2011, Veolia
Water Brasil has been
investing in a work-related quality of life program
for its employees: VeoliAtiva. It
In September we started the labor
workout program, a focused and
supervised practice of daily short-term
exercises and integration dynamics
based on the study of ergonomics in
their professional workplace. It takes
place three times a week (Mondays,
Wednesdays and Fridays), 15 minutes a
day, in various shifts.
Implemented in February, after a
consciousness step, the program
performed individual physical evaluation of 165 employees of Veolia
Water Brasil (São Paulo and Cotia).
Physical goals were set up according
to each one’s general health condition, expectations and the corporate goal of quality of life. In April,
during the program’s third phase,
we organized running groups, walks
and the implementation of labor
workout.
“I stay seated for a long time. After
I begun to do the labor workout, I
have been feeling more willing and
relaxed”, says Magali, emphasizing
that the whole company joined the
activity. “I moved out of my sedentary
life thanks to Veolia.”
encourages changes in habits, focusing on results set up as corporate
physical goals.
The running groups take place every
Mondays, Wednesdays and Saturdays
at the Ibirapuera Park, between 7 and
8 PM, with the support of two instructors from the Ritmo Vital sports training company. “It is important for all
to participate three times a week
in order to gain momentum”, says
Magali Rodrigues, Veolia Water Brasil
receptionist.
The employee builds
self-esteem, value and
motivation.
Grazzielle Fredericci
The sports activities have been helping
improve the workplace environment.
“The employee builds self-esteem,
value and motivation. There is more
integration within the company, more
productivity and less absenteeism,”
says Grazzielle Fredericci, Communication analyst at Veolia Water Brasil.
Eliana Faria, Veolia Water Brasil
Control and Operations manager
celebrates the results.
“VeoliAtiva is working as a soft push
for many people to have a healthier
life. I was totally accommodated with
my health and physical condition,
and with the program I came back
to action. Besides the training in the
Park, I also practice other sports, and
the best is that I am really liking it
now,” she says.
“Companies are more open to quality
of life programs,” ponders Vanessa
Guirau, from Ritmo Vital. Besides
individual results, there are also
corporate goals, building cooperation among employees in order to
reach the overall goal. “Caring for
healthy employees is a business strategy for high corporate performance,”
concludes Vanessa Guirau.
6
Our presence
Photography book about water
A bilingual edition with 200 pages and more
than 130 photos taken throughout 20 years
of traveling to 18 countries, the book Water
– Conservation and Culture, by photographer and geologist Adriano Garambini, and
sustainability expert journalist Laís Duarte,
editor of Cultura Sub, had a full sponsor by
Veolia Water Brasil using the tax exemption program Lei Rouanet
IR Cultura. The work is about
the history of water, its relation to
mankind and nature, as well as its
importance for the maintenance of life.
“Water is an imperative supply to
living beings and companies, essential for the creation and maintenance
of life. The book is an additional alert,
bearing in mind that water is a good
that is not an everlasting resource”,
says Giangiacomo Gallizioli, General
Manager of Veolia Water Brasil.
“Fully committed to the environment as the core of its
activities, Veolia Water Brasil always welcomes any initiative that results in a reflection on the importance of water
in our lives and that brings a contribution so we can make
more people aware of the issue of its management and
reuse”, he emphasized.
Some models displayed panels with photos from the
book at seaside and downtown Rio de Janeiro and at the
Ibirapuera Park and Monumento das Bandeiras in São
Paulo. The authors participated in book signings in Rio
(11/17) and in São Paulo (11/24).
Adriano Gambarini is a specialist in nature photographs and last year he was among the finalists of Veolia
Environment Wildlife Photographer of the Year, one of
the most prestigious international prizes in photography,
co-sponsored by the London Natural History Museum
and the BBC Wildlife magazine, aiming at promoting
the awareness of society about the value and respect for
nature. The photographer is participating again in this
year’s edition. The winners will be known soon.
Veolia Foundation donates 10 thousand euros for Aldeias Infantis
The non-government organization
Aldeias Infantis SOS Brasil received 10
thousand euros from Fondation Veolia
Environnemént for the reconstruction
of homes that are part of the project of
this international institution affiliated
to UNESCO and present in 132 countries.
Already present in 10 Brazilian states
and the Federal District of Brasília, it
cares for 10 thousand kids, teens and
youngsters in Brazil.
The donation check was handed to the
Communication and Fundraising director, Filipe Páscoa, on November 17, in an
event that took place in their Jacarepaguá unit in Rio de Janeiro. Bruno Tiago,
a soccer player from the team of Botafogo attended the ceremony.
“The original thing about Aldeias Infantis, created in 1967 with the mission to
promote defense actions and guarantee children and teenage rights, is that
it goes beyond looking for a shelter.
It integrates, whenever possible, the
kid to a family,” observes Veolia Water
Brasil Marketing and Communication
Manager Béatrice de Toledo Dupuy. “It is
a special project indeed.”
The resources will be used to improve
the physical structure and the pedagogical organization of the Program for
Family Strengthening of Aldeias Infantis of Jacarepaguá.
“We hope this donation will be the mark
of a long-lasting relationship benefiting
kids, young teenagers and families that
participate in our programs,” concluded
Patrícia Diniz, Corporate Relationship
manager of the NGO.
Veolia Water Brasil is Brand Champion
In November, the department of
Marketing and Communication of
Veolia Water Brasil received from
Veolia Environnement the Brand
Champion certificate of excellence,
a global recognition of achieved
results.
The Marketing and Communication
manager of Veolia Water Brasil attributes this victory to the good efforts
of her team. “This recognition is the
result of the alignment of our actions
to the developed planning,” she says.
Among the outstanding results
this last year are the support to the
Brand Book Veolia – an internal use
tool designed, essentially, to grant
a consistent communication of the
Veoila brand worldwide – and the
elaboration of case studies, among
which are the advertising and
promotion of the mobile treatment
units, the new technologies for the
cleaning of oily water, the action of
the Veolia Foundation to bring water
to the outback community and the
VeoliAtiva program.
7
Veolia Water Brasil takes an employee to the Rally dos
Sertões
Challenge, overcoming
and environmental
responsibility are the
results of the partnership between man and
machine
Eduardo Borges
Besides
sponsoring
the
Valtra Dakar Eco Team, lead
by pilot Klever Kolberg, in
the Rally International dos
Sertões, Veolia Water Brasil
also promoted a competition to select an employee to
personally know the team
and the car that participated in the 19th edition of this
tournament.
“Challenge, overcoming and environmental responsibility are the results
of the partnership between man and
machine” was the winning motto
by Eduardo Borges, supervisor of the
Fiscal Department of Veolia Water
Brasil, who declared he had lived a
unique experience. “I always enjoyed
adventure: I am a motorbiker and I like
to tour traveling around. I really appre-
ciated Veolia’s initiative of sponsoring a team like this besides granting
the opportunity for an employee to
have a direct contact with this kind of
competition,” said the supervisor who
took a ride in the vehicle piloted by
Kolberg. “I feel a mix of emotion and
pride in representing my colleagues
and to work in a company with such
endeavors.”
Veolia also made available a water
demineralizing device to be used by
the competitors, who are pilots from
all over the world. The rally map covers
more than four thousand kilometers
of paved and unpaved roads, crossing
little towns and some state capitals
like Goiânia (GO) and Fortaleza (CE).
The device is used to remove salts
from the water utilized in the making
of the fluids used in the radiators.
AN EXAMPLE OF COMMITMENT
Rally dos Sertões has already won two international
awards, the 2009 Environmental Awards, bestowed
by the International Federation of Motorcycling (IFM)
to the most distinguished programs of awareness
and preservation of the environment linked to motor
sports worldwide; and in 2007, a similar award granted by the Latin-American Motorcycling Union (LMU),
affiliated to the IFM.
“The fact that this is a sustainable tournament
motivated Veolia’s sponsoring,” affirms Giagiacomo
Gallizioli, general manager of Veolia Water Brasil.
“Kleber was the first to use renewable fuel in the
Rally Dakar. Last year, he took the lead once again as
the champion of clean energy when he won the first
edition of the competition for the Ethanol category.”
Celebration and sports reinforce integration
The annual celebration
of the employees of Veolia
Water Brasil took place on
November 5 at the Centro
de Eventos Aldeia da Serra.
Children and adults had a lot of fun
enjoying activities like the ball pool,
soap soccer, mechanical bull, face
painting, balloon sculptures, t-shirt
painting and children’s hair design.
The grand final of the First Internal
Futsal Tournament 2011 – “Integrating
is our sport” was one of the top attractions of the party. The Actiflo Soccer
Team won the game, seconded by the
Guangue do Pen Drive. Robson França
was the one who scored the most
during the competition, with seven
goals; Marcelo Santos won the recognition as the best player and Celso
Heidtmann as the best goalie.
In a moment of humor, Davi de Sousa
and Wellington Silva won, respectively,
the prizes of worst goalie (mão de pau)
and worst player (bola murcha). The
mini tournament that began on October
20 at Colégio Assunção was organized
by Ritmovital, a sports event company.
For Marcelo Santos, purchasing assistant, the annual celebration was an
opportunity to put together managers
and their direct reports. “It was great
to have the grand final during the
annual celebration, as our relatives,
spouses, significant others and friends
were cheering for their favorite teams.
The winner team had a day of glory,
with a trophy and an official recognition in the party, besides being greeted
and celebrated by all for their victory,”
said Marcelo, one of the outstanding
players of the futsal tournament.
8
Fairs
FENASAN
Veolia Water Brasil
participated in the
22nd edition of
Fenasan (Portuguese
initials for National Fair of Sanitation
and Environment), the most distinguished event of the industry in Latin
America, which took place in São Paulo.
Among the technologies of the portfolio of water, effluents and reuse treatment, the company highlighted the
high index physical-chemical processes
Actiflo and Multiflo.
In Brazil, Actiflo is used in water treatment plants in Ponta Grossa (PR) and
in Petrobras refineries, which also use
effluent reuse systems. Multiflo, on
the other hand, is used in the water
treatment of the paper mill of Group
Votorantim (VCP) in Três Lagoas (MS).
FITABES
As soluções da
Veolia Water Brasil
solutions were also displayed at the IX
International Fair of Technologies for
Environmental Sanitation (FITABES),
the most important event of environmental sanitation in Latin America,
which took place in Porto Alegre (RS).
The highlights were the proprietary
systems Actiflo, Multiflo and MBBR
(Moving Bed Biofilm Reactor), celebrated worldwide as solutions with the
least environmental impact and with
a reduced area occupied by the water
and sewage treatment systems.
Veolia Water Brasil wants to bring to
Brazil the innovations recently adopted
by the public sector worldwide, aiming
at reducing the occupied area and
the efficient use of the technological
resources. “We believe that the Brazilian companies will demand advanced
technologies. In the manufacturing
sector, the use of these solutions is
already widespread and the public
sector will have to catch up”, concluded
Adriano Longo, Business Director of
Veolia Water Brasil for Latin America.
ABTCP
In October, the
company participated in the 44th
Paper and Pulp International Expo
and Congress, between October 3 and
5 at the Transamerica Expo Center in
São Paulo.
Organized by the Brazilian Technical Association of Paper and Pulp,
the event was visited by more than
12 thousand people – out of which
more than 60% are the key, or influence the key decision makers of their
companies.
Newsletter Credits
Veonews is a publication of the Marketing and Communications
Department of VWS Brasil Ltda.
Editors: Béatrice de Toledo Dupuy e Davi de Sousa.
Collaborators in this edition: Adriano Longo, Béatrice de Toledo
Dupuy, Carlos Pasqualini, Cynthia Rubio, Eduardo Borges, Eliana Faria,
Fernanda Vollet, Francisco Faus, Giangiacomo Gallizioli, Grazzielle
Fredericci, Luiz Abrahão, Magali Rodrigues, Marcelo Santos, Márcia
Higa, Nelson Santos, Patrícia Diniz, Ricardo Schiavone e Rubens Perez.
Composition: Lettera Brasil Comunicação
Photographs: Arquivo Veolia
Graphic project and design: Imagem Brasil Produções
Journalist in charge: Cassiano Viana ( MTB JP 25016 RJ)
Circulation: 500 unidades
Print: Imagem Brasil Produções
Internal and External circulation
Veolia Water Brasil presented its
complete line of Equipment and
Systems for Water and Effluent Treatment, to be used by the public sector
(local and state) and by the manufacturing sector.
Among the solutions linked to the
industrial processes within the Paper
and Pulp market are the technologies developed by companies of the
Veolia Group like Aquaflow, Anox and
Veolia Water Solutions and Technologies. These solutions are well known
in world markets and crown Veolia’s
expertise as leader in innovation of
water treatment.
FCE
In May 2012 Veolia Water Brasil will
participate in the 17th edition of the
FCE Pharma International Expo of
Technology for the Pharmaceutical
Industry, one of the most prestigious
fairs focused on pharmaceuticals and
cosmetics in Latin America. “Our participation in FCE aims at presenting new
technologies for the supply of purified
water to the pharmaceutical, cosmetics and laboratorial analysis industries,”
explains Nelson Francisco dos Santos,
manager of Business Development –
SDI Division of Veolia Water Brasil. “In
our showroom we will display the SDI
Pharma Plus, and some equipment of
the Brand Elga.”
VWS Brasil Ltda.
Rua Jundiaí, 50 - 2º andar - Jardim Paulista
CEP: 04001-140
São Paulo / SP - Brasil
+55 11 3888 8800
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[email protected]
www.veoliawaterst.com.br
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