Development Partnership A permanent building process By Carlos Ribeiro – ANOP Portugal A practical experience of Engaging partners. Complementarily and Networking. New ways to disseminate products and practices A summary presentation of the Partnership 15 institutions A very diversified institutional partnership with Local Authorities; enterprises associations; development and youth associations (3); entrepreneurship and innovation support structures (2) Intervention Territory - A region in the North of Portugal: Entre Douro e Vouga - Population: 277 000 - An important and strategic region with small business but also medium and big enterprises in cork, paper, steel and shoes Project purpose •Promoting networks between SMEs and local institutions Serviços Funções Informação geral Atendedor DP Inf. Especializada Conselheiro DP M Atendedor Net Aconselhamento DP Conselhiero Net Aconselhamento NET Misto Acções prospectivas Acções Prosp. Esp. AT E Procura Meios Portal Net Criação legislação Intranet Oportunidades Balcões especializados Pontos de apoio INFOVAN AD Alterações fiscais Apooio e incentivos Redes de cooperação Anop/CR/Março04/inforloca Partnership Generic activities • Policy and strategy development • Negotiation and liaison with partners and stakeholders • Project development and management • Performance management • Financial management and funding acquisition • Communication and public engagement • Data collection and analysis • Monitoring and evaluation Problems • • • • • Insufficient knowledge of target-goals Disengagement/ non appurtenance feeling Lack of cooperation between partners Inadequate resources Self-centred functioning of partnership, that ignores users needs • Feeble propensity to learn collectively and to develop skills along with project implementation Key skills • Management skills • To organize meetings • To plan activities • To control financial resources • Relationship skills • Project team working • To cope with formal and informal situations • To promote consensus • Researching skills • Bibliography researching disposal • To coordinate field-working • To systematize debates and moments of thematic reflection Specific project skills • Communication skills • To organize debates and divulgation; • To edit key documentation; • To set up information in electronic devices (web, email)web, e-mail) • Cooperation Skills • To negotiate target goals and achievements • Knowledge, techniques and tools transfers • Co-learning engagement First group of activities • • • • Bringing people and institutions closer Favouring mutual knowledge Promoting informal relationships Opening new channels of communication Shared Portfolio Activities to built the Partnership Portfolio Cross – interviews; individual members • Explore: what links in Internet show about partners • Skills show-room: a gallery of key skills; dynamic presentation and debate Output • Puzzle of key skills for the project and the further actions Who are we and what skills can we bring to the project….? Partnership development •Investment in mutual knowledge and relationship Second group of activities • Quality and networking Quality management game • Projects competition between groups composed by every members of the partnership • Definition of an action plan and the conditions for installing and functioning of a quality system. • Making of a Guide of Collective Skills Output • Involvement and collective definition of the partnership development goals What kind of services can we develop in partnership in an efficient basis, with effectiveness and insuring quality criteria? A partnership oriented to take action Third group of activities • Networking Communication and interaction • Web site with shared back-office • Group assembly to develop web sites skills • Interactive platform of documents and communication. • A simulator of possible responses to some common answers of network users, to improve attending. • Group assembly in an all-day simulator testing and improvement activities. • Output • Effectiveness and efficiency in communication processes All-day simulator testing and improvement activities Are we prepared to respond in a synchronized way to answers from the network users? www.informarlocal.pt Instalação pedreira área ambiente Temas críticos Poluição Solos Temas complementares Resposta Atend. Geral Acons. geral Entidade pivot Meios ----- HST Entidades Sinaléticas Complementares -------- SIR Anop/ CR/ inforloca/ março 2004 Meios Sistema Integrado de Resposta Meios Forth group of activities • Dissemination • To make the mainstream of the network in a regional level Interactive Network Program • Enlarged and specialized Partnership • Inclusion of Incorporators - Enterprise Associations Network and Social City Council Network • Goal: To promote social and enterprises network’s development • To share experience and adapt networking models and tools Output • Enlargement of initial network • To improve networking support devices 1 Informar Estruturar local Rede empresarial 2 Experiên -cias social 3 sistema tização Ciclo Inicial de sistema tização implementação Preparação e experimentação em contexto Formativo (formação-acção) Acompanhamento e avaliação sistema tização Sistematização final Could the Informar Local Network be adopted by the social and entrepreneurial networks? Fifth group of activities • To promote really existing communities of practice The new world of Web2 •Debate groups •The wiki –in wikispace •Exchange of documents and photos •To share links and organizing feed •Cooperative work in documents and projects Output Groupings and interactions for personal and professional interests Systematic and methodical knowledge production concerning common interest subjects Organized Partnerships for Knowledge (gains) and not only for the project (pragmatism) Conclusions • The development partnerships should, by complementarily to its structural goals, incorporate self-development monitorship programs. • The modalities of institutional and individual interaction should cause ruptures in existing habits and assume a progressive development character, if exhaustively programmed and firmly overviewed. • The investment in the dynamization of Partnership development should focus priory in relationship and in logistics, namely in tools that promote the cooperative work and assistance between the network members. Carlos Valentim Ribeiro [email protected] www.anop.com.pt