FACT SHEET BRAZIL American Airlines is one of the largest international airlines in Brazil and it offers more flights between Brazil and United States than any other carrier. From its hubs in the U.S. American offers connections to over 250 destinations worldwide. In addition to the flight frequencies from Brazil to the U.S., American has a solid operational structure, with Travel Sales Centers and general sales agents in locations throughout the country. American Airlines a leader in the Brazilian market has a strong market presence allowing it to offer innovative products and services throughout the country. Launch of Brazilian operations: 1990 AA executives in Brazil: Dilson Verçosa Jr. Sales and Marketing Director for Brazil Rafael Sanchez Director of Airports for Brazil José Roberto Trinca Sales Director for Sao Paulo and South Brazil Frances Pina Sales Manager for Rio de Janeiro and Northeastern Brazil Herlichy Bastos Guarulhos Airport General Manager Elio Hamaoka Galeão Airport General Manager Erika Sato Controller Brazil Airports where operates in Brazil: São Paulo São Paulo International Airport (Guarulhos) Rio de Janeiro Rio de Janeiro International Airport (Galeão) Bahia Salvador International Airport (SSA) Pernambuco Recife International Airport (Guararapes) Minas Gerais Belo Horizonte International Airport (Confins) Brasília* Brasília International Airport (Juscelino Kubitscheck) *Service begins in November 2010 Admirals Club Lounges in Brazil: São Paulo São Paulo International Airport (Guarulhos) Rio de Janeiro Rio de Janeiro International Airport (Galeão) Non-stop flights offered to the local market: Miami - Miami International Airport (MIA) Departing from Belo Horizonte, Brasília*, Recife, Rio de Janeiro, Salvador and São Paulo New York - John F. Kennedy International Airport (JFK) Departing from São Paulo and Rio de Janeiro* Dallas - Forth Worth International Airport (DFW) Departing from São Paulo AA hubs in Miami and Dallas offer connections to over 250 cities in 40 countries. *Service begins in November 2010 Aircraft operating in the country: Boeing 777 Boeing 767-300 Boeing 757 AA Travel Centers: São Paulo (capital) - Renaissance São Paulo Hotel - Al. Santos, 2,233 - Hilton São Paulo Morumbi - Av. Nações Unidas, 12,901 - Metrópole - Pça. Dom José Gaspar, 134, suite 33 Rio de Janeiro (capital) - City Center – Av. Pres. Wilson, 165, 5th floor - America Mall Barra - Av. das Américas, 6700, Store 109 - Edifício Quartier Ipanema - R. Visconde de Pirajá, 414 Rio Grande do Sul (Porto Alegre) - Hotel Plaza São Rafael - Av. Alberto Bins, 514 Exclusive general sales agents: American Airlines has 23 distributors throughout the Brazilian territory Employees: Approximately 400 employees Customer Service: São Paulo (11) 45024000 Other locations: 0300-789-7778 Website: http://www.aa.com