Business Unit - Marketing Research The Marketing Evolution Co. Marketing Research with Strategic View • Using its expertise in management, SMG applies a complete strategic view in all qualitative and quantitative Marketing Research; • This is SMG´s Main Goal: assures the practical application of business information and insights as soon as the Marketing Research process ends, enabling a consistent and valid decision process. 2 The Marketing Evolution Co. Marketing Research with an Integrated View • SMG has its own planning, operational and analysis business structures. By this manner, Share has autonomy and flexibility in all sorts of marketing research projects; • And SMG has also associated long term partnerships with other leading Brazilian and Foreign companies, maintaining through those partners a network of high quality marketing research professionals even in critical steps like data gathering, codification and processing; • SMG´s outstanding team assures precision and relevance to all information, considering company needs and industry concerns. 3 The Marketing Evolution Co. SMG´s Marketing Research Methodology 1 2 Diagnóstico de Pesquisa: COMPREENSÃO DA NECESSIDADE DE TOMADA DE DECISÃO 3 Desenho do Projeto de Pesquisa: PLANEJAMENTO 4 Desenvolvimento do Projeto de Pesquisa: OPERAÇÃO + PROCESSAMENTO E ANÁLISE DE DADOS Finalização do Projeto de Pesquisa: PROCESSO COLABORATIVO + RECOMENDAÇÕES ESTRATÉGICAS Instituto Tradicional SMG 4 The Marketing Evolution Co. SMG´s Research Expertise Areas SMG has the following expertise areas: Data gathering marketing performance highlights; Customer satisfaction; Product tests; Institutional Public Image; Branding and products positioning; Marketing opportunities and trends; Customers and marketing channels needs; Competitive Intelligence; Market and Industry analysis. 5 The Marketing Evolution Co. SMG´s Research Techniques Some examples of SMG Marketing Research Techniques: Business to Business Quantitative research –face-to-face/ by phone; Business to Consumer Quantitative research –face-to-face/ by phone; Focus Group; Blind Test; In-depth Interviews; Desk Research; Product Clinics; Experimental Research. 6