/LGHUDQoDWUDQVIRUPDFLRQDOXPDDQiOLVH do cargo de coordenador em uma LQVWLWXLomRGHHQVLQRVXSHULRU Sonia Mara Thater Romero Ana Paula Cavalheiro Murillo RESUMO (PXPDPELHQWHDFDGrPLFRDFUHGLWDVHVHUDOLGHUDQoDWUDQVIRUPDFLRQDORPRGHORTXH PDLVVHDGDSWDjJHVWmRQRFRQWH[WRDWXDOGDVLQVWLWXLo}HV(VWHWUDEDOKRGHSHVTXLVDIRLUHDOL]DGR HPXPDLQVWLWXLomRGHHQVLQRVXSHULRUFRPRREMetivo de investigar inGLFDGRUHVGHOLGHUDQoD WUDQVIRUPDFLRQDO QRV FRRUGHQDGRUHV GH FXUVR$OLGHUDQoD WUDQVIRUPDFLRQDO HQYROYH TXDWUR FDWHJRULDVFDULVPDPRWLYDomRLQVSLUDGRUDFRQVLGHUDomRLQGLYLGXDOL]DGDHHVWtPXORLQWHOHFWXDO $ PHWRGRORJLD GH SHVTXLVD DSOLFDGD p GHVFULWLYRH[SORUDWyULD GH FDUiter quantitativo, com DSOLFDomRGHHVFDODHVWDWLVWLFDPHQWHYDOLGDGD2VUHVXOWDGRVIRUDPSRVLWLYRVHPWRGDVDV FDWHJRULDVFRQWXGRSRGHPVHUGHVHQYROYLGDVDVFDWHJRULDVFDULVPDHFRQVLGHUDomR LQGLYLGXDOL]DGDDWUDYpVGDSDUWLFLSDomRHPFXUVRV2HVWtPXORLQWHOHFWXDOHDPRWLYDomRSRGHP VHUDSULPRUDGRVSURPRYHQGRVHFXUVRVSDUDDHTXLSHHQRYRVPRGHORVGHJHVWmRQDVWDUHIDV desempenhadas. O desafio futuro do estudo VREUH OLGHUDQoD WUDQVIRUmacional aponta para a DSOLFDomRGHVWHPRGHORTXHRWLPL]DRVUHVXOWDGRVDFDGrPLFRV(VSHUDVHTXHDSHVTXLVDUHDOL]DGD contribua para a melhoria do trabalho dos coordenadores e do grupo de colaboradores. Palavras-chave: /LGHUDQoDWUDQVIRUPDFLRQDO*HVWmR(QVLQRVXSHULRU Transformational leadership: An anDO\VLVRIWKHFRRUGLQDWRU¶VUROH in an Institution of Higher Education ABSTRACT In an academic environment, we believe that is the transformational leadership, the better model for the actual institutional management. This research was made in a Higher Education Institution, with the main objective to investigate transformational leadership aspects with coordinators of undergraduate courses. The transformational leadership involves four categories: charisma, inspired motivation, individualized consideration and intellectual stimulus. The methodology applied was Sonia Mara Thater Romero p 'RXWRUD HP 3VLFRORJLD PUCRS, Mestre em AdmiQLVWUDomR 33*$8)5*6 3URIHVVRUDGHJUDGXDomRHSyVJUDGXDomRHRULHQWDGRUDGH7&&HPRQRJUDILDVGRVFXUVRVGHJUDGXDomRH SyV JUDGXDomR GH $GPLQLVWUDomR GD 8/%5$ 3HVTXLVDGRUD GR ,*(3( ,QRYDomR *HVWmR GH Pessoas e Empreendedorismo da ULBRA. E-mail: [email protected] Ana Paula Murilo pHVSHFLDOLVWDHP*HVWmR,QRYDGRUDGH3Hssoas e Equipes, ULBRA. Graduada em Pedagoga (PSUHVDULDO 8/%5$ 6HFUHWiULD GD iUHD GH 7HFQRORJLD H &RPSXWDomR GD 8/%5$ (PDLO [email protected] pdfMachine Canoas p.53-70 jan./jun. 2007 n.18 A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 53 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! Opinio description-exploratory, of quantitative character, with application of a validated statistic scale. The findings were positive in all the categories; however the categories charisma and individualized consideration can be developed through the participation in courses. The intellectual stimulus and the motivation can be improved promoting courses for the team and new models of management in the professional tasks. The next challenge of this study on leadership transformational points to the application of this model that optimizes the academic UHVXOWV,WLVH[SHFWHGWKDWWKLVUHVHDUFKFRQWULEXWHVWRWKHLPSURYHPHQWRIWKHFRRUGLQDWRUV role and the group of collaborators. Key words: Transformational leadership. Management. Higher Education. ,1752'8d2 Diferentemente dos estudos anteriores, noVTXDLVDrQIDVHHUDGDGDjSHVVRDHDR SRGHU GHWLGR SHOR OtGHU DWXDOPHQWH REVHUYDVH TXH D PDUFD GD OLGHUDQoD PRGHUQD p IRUWDOHFHU D HTXLSH GH WUDEDOKR e LPSRUWDQWH UHVVDOWDU H YDORUL]DU DV FRPSHWrQFLDV LQGLYLGXDLVGLOXLQGRRSRGHUQDHTXLSHHID]HQGRFRPTXHFDGDPHPEURUHFRQKHoDR SURSyVLWRHRVLJQLILFDGRGHVHXWUDEDOKR3RUPHLRGDGHQRPLQDomROLGHUDQoD WUDQVIRUPDGRUDRXWUDQVIRUPDFLRQDOVHJXQGR%HQQLVH1DQXVRQRYROtGHUODQoD DVSHVVRDVjDomRFRQYHUWHVHJXLGRUHVHPOtGHUHVHOtGHUHVHPDJHQWHVGHPXGDQoD 1HVVDSHUVSHFWLYDRFRRUGHQDGRUGHXPDLQVWLWXLomRGHHQVLQRVXSHULRUGHYH HVWDURULHQWDGRSDUDDVSRVVLELOLGDGHVGHGHVHPSHQKDUHVWHQRYRSDSHOFRPYLVmRGH IXWXURIOH[tYHOSDUWLFLSDWLYRPRWLYDGRUGLQkPLFRHGLVSRVWRDDVVXPLUULVFRVHP FRQWUDSRVLomRDRSDSHOFRQWURODGRUGLWDGRUGHUHJUDVQRUPDVHSURFHGLPHQWRV O desafio de mudar o perfil do gestor naiUHDDFDGrPLFDUHTXHURGHVHQYROYLPHQWR HDPDWXUDomRGHVWDQRYDDERUGDJHPGHOLGHUDQoDQDTXDOOtGHUHVQmRGmRRUGHQVPDV PRWLYDPDVSHVVRDVDDJLUHPHPFRQVRQkQFLDFRPXPDYLVmRDVHUVHJXLGDHXPD PLVVmRDVHUDOFDQoDGD $HUDGRJHVWRUFRQWURODGRUpVXEVWLWXtGDSHODGROtGHUFRRUGHQDGRUFDEHQGRD HVWHLQWHUSUHWDURVHQWLGRGDTXLORTXHH[LVWHGHLPDJLQiULRQDVH[SHFWDWLYDVGRV seguidores, juntamente com o que existeGHVLPEyOLFRQDFXOWXUDRUJDQL]DFLRQDO (BERGAMINI, 1997). $OLGHUDQoDWUDQVIRUPDFLRQDOpXPDFRPELQDomRGHFDULVPDPRWLYDomR LQVSLUDGRUDFRQVLGHUDomRLQGLYLGXDOL]DGDHHVWtPXORLQWHOHFWXDO%(5*$0,1, (ODpHVSHFLDOPHQWH FUtWLFD SDUDRVGHVDILRVGDJHVWmRGH SHVVRDVH D UHYLWDOL]DomRGDVRUJDQL]Do}HVDWXDLV2OtGHUtransformacional desenYROYHQRYDVYLV}HV SDUDDRUJDQL]DomRHPRELOL]DRVFRODERUDGRUHVSDUDDFHLWDUHWUDEDOKDUQRVHQWLGRGH UHDOL]DUHVWDVYLV}HV $VFRQWtQXDVPXGDQoDVRFRUULGDVDWXDOPHQWHYrPSURYRFDQGRUHDo}HVQDJHVWmR GDVRUJDQL]Do}HVLQFOXVLYHQDVLQVWLWXLo}HVGHHQVLQRVXSHULRUGHDFRUGRFRP7DFKL]DZD e Andrade (1999). Segundo os autores, os PRGHORVWUDGLFLRQDLVGHDGPLQLVWUDomRGR ensino superior parecem caminhar para uma total inviabilizDomRH[LJLQGRQRYDSRVWXUD pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! 54 GRVJHVWRUHVHVXJHULQGRXPDDGPLQLVWUDomRPDLVSURILVVLRQDO1HVWHFRQWH[WRpLQGLFDGD D OLGHUDQoDWUDQVIRUPDFLRQDO FRPR PRGHORSDUDDV FRRUGHQDo}HVXPDYH]TXHYLVD JDUDQWLUDLPSOHPHQWDomRGDVHVWUDWpJLDVLQVWLWXFLRQDLVGDRUJDQL]DomR +iTXHVHGHVWDFDUTXHDVLQVWLWXLo}HVGHHQVLQRVXSHULRUVmRRUJDQL]Do}HVFRP SRVLo}HVKLHUiUTXLFDVFRPRRXWUDVTXDLVTXHUe que, desta forma, precisam estabelecer SHUILVGHOLGHUDQoDHPVXDVDGPLQLVWUDo}HV $QHFHVVLGDGHGHHQWHQGLPHQWRHGHVHQYROYLPHQWRGHOtGHUHVWUDQVIRUPDFLRQDLV QDVLQVWLWXLo}HVGHHQVLQRHHVSHFLILFDPHQWHQDLQVWLWXLomRGHHQVLQRVXSHULRU DQDOLVDGD HPHUJH GHYLGR j UHHVWUXWXUDomo organizacional ocorrida em 2006. Com HVWDUHHVWUXWXUDomRSURIHVVRUHVWLYHUDPTXHDVVXPLUFRRUGHQDo}HVGHYiULRVFXUVRV VHQGRFODUDDQHFHVVLGDGHGHDGRWDUQRYDVSRVLo}HVGHOLGHUDQoD$VVLPVHQGRHVWD SHVTXLVDWHPFRPRREMHWLYRGLDJQRVWLFDUHPTXHPHGLGDDVFRRUGHQDo}HVDFDGrPLFDV DWXDPFRPLQGLFDGRUHVGHOLGHUDQoDWUDQVIRUPDFLRQDOHPXPDLQVWLWXLomRGHHQVLQR superior privada, localizada no Estado do Rio Grande do Sul. eQHFHVViULRTXHDVLQVWLWXLo}HVGHHQVLQRVXSHULRUGHVHQYROYDPSHUILVGH OLGHUDQoDWUDQVIRUPDFLRQDOSDUDSRGHUHPDVVLPPDQWHUHGHVHQYROYHUHTXLSHV LQWHJUDGDVFRPRGHVHQYROYLPHQWRGRWUDEDOKRHGXFDFLRQDOHSHGDJyJLFD fundamentado nos pilares de ensino, pesquiVD HH[WHQVmR(VWHHVWXGRUHSUHVHQWDD SRVVLELOLGDGHGHPDLRUHPEDVDPHQWRWHyULFRHSUiWLFRQDiUHDHQRWHPDSURSRVWRVHR encorajamento para estudos correlatos. /,'(5$1d$75$16)250$&,21$/ 1DVDERUGDJHQVGDQRYDOLGHUDQoDHQFRQWUDVHDOLGHUDQoDWUDQVIRUPDGRUDRX WUDQVIRUPDFLRQDO$OLGHUDQoDWUDQVIRUPDFLRQDOLPSOLFDHPXPDLQWHUDomRHQWUHOtGHUHV HOLGHUDGRVGHWDOPRGRTXHJHUDPXGDQoDVDWLWXGLQDLVDXPHQWDDPRWLYDomRHDpWLFD HREWpPFRPSURPLVVRVFRPRVREMHWLYRVHHVWUDWpJLDVGDRUJDQL]DomR/tGHUHV WUDQVIRUPDGRUHVRULHQWDPVHXVHVIRUoRVQRVHQWLGRGHSURFODPDUH[HPSOLILFDUHHQVLQDU R VLJQLILFDGRUHDO GRVYDORUHVGDRUJDQL]DomR(VWDDERUGDJHP DSUHVHQWDXP QRYR FRQFHLWRGHOLGHUDQoD%DVVH[SOLFDRVLJQLILFDGRGHOLGHUDQoDWUDQVIRUPDFLRQDO DSDUWLUGRHIHLWRGROtGHUQRVOLGHUDGRV2VOtGHUHVWUDQVIRUPDPRVVHJXLGRUHVWRUQDQGR RVPDLVFRQVFLHQWHVGDLPSRUWkQFLDHGRYDORUGRVUHVXOWDGRVGDWDUHIDDWLYDQGRVXDV necessidades e erguendo-se, XQVDRVRXWURVDQtYHLVPDLVHOHYDGRVGHPRWLYDomRH PRUDOLGDGH$OLGHUDQoDWUDQVIRUPDGRUDHP~OWLPDDQiOLVHWRUQDVHPRUDOQRVHQWLGR GHHOHYDURQtYHOGRFRPSRUWDPHQWRHGHDVSLUDomRpWLFDWDQWRGROtGHUTXDQWRGRV OLGHUDGRVH[HUFHQGRDVVLPXPHIHLWRWUDQVIRUPDGRUHPDPERV2VOtGHUHV transformacionais fazem muito mais pelos seus seguidores, conseguindo resultados VXSHULRUHVGHYLGRjIRUPDFRPRVHFRPSortam e aplicam os elementos envolvidos. 8PDFRPSUHHQVmRPDLVQtWLGDGDOLGHUDQoDWUDQVIRUPDFLRQDOSRGHVHUFRQVHJXLGD SRUFRPSDUDomRFRPDOLGHUDQoDWUDQVDFLRQDOXPDDERUGDJHPPHQRVFRPSOH[D2 TXDGURTXHVHVHJXHDSUHVHQWDHVWDFRPSDUDomRVHJXQGR&RYH\ pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 55 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! /,'(5$1d$75$16$&,21$/ - desenvolve a necessidade de terminar as tarefas e ganhar dinheiro; /,'(5$1d$75$16)250$&,21$/ - desenvolve a necessidade de um significado; SURMHWDDVWDUHIDVSDUDWRUQiODVVLJQLILFDWLYDVH desafiadoras; SUHRFXSD-sHFRPSRGHUHSRVLomRSROtWLFDH SUHRFXSDVHFoPSURSyVLWRVYDORUHVSULQFtSLRV vantagens; pWLFRVHPRUDLV pGLULJLGDSDUDDVTXHVW}HVGLiULDV WUDQVFHQGHDVTXHVW}HVGLiULDV pYROWDGDSDUDRHVWXGR dHGDGRVH pYROWDGDSDUDRDOFDQFHGHREMHWLYRVjORQJR UHVXOWDGRVjFXUWRSUD]R SUD]RVHPFRPSURPHWHUSULQFtSLRVHYDORUHV - confunde causas e sintomas, e preocupa-se - separa causas e sintomas, e trabalha preventivamente; mais com o tratamento do que com a SUHYHQomR YLVDDRVDVVXQWRVWiWLFRV - alinha estruturas internas e sistemas para fortalecer os valores e objetivos principais; os YDORUHVVmRDpURYHLWDGRVFRPREDVHGR crescimento; FRQILDQDs UHODo}HVSDUDDX[LOLDUQDV pSURDWLYDFDWDOtWLFDHSDFLHQWH LQWHUDo}HV - segue o comportamento esperado, IRFDOL]DSULQFLSDOPHQWHPLVV}HVHHstUDWpJLDVSDUD dedicando-se ao trabalho dentro dos sistemas cumprir os objetivos atuais e futuros; atuais; GiDSRLRDRVVLVWHPDVHHVWUXWXUDVTXH - utiliza integralmente os recursos, identifica e UHIRUoDPRVUHVXOWDGRVPD[LPL]DD desenvolve novos talentos, reconhece e HILFLrQFLDHJDUDQWHJDQKRVHPFXUWRSUD]R UHFRPSHQVDFRQWULbXLo}HVLPSRUWDQWHVOLEHUDR potencial humano. ),*85$±/LGHUDQoD7UDQVIRUPDFLRQDOH/LGHUDQoD7UDQVDFLRQDO Fonte: adaptado de Covey (1994, p. 294-295). &RYH\VDOLHQWDTXHDOJXQVDVSHFWRVGDOLGHUDQoDWUDQVDFLRQDOVmR QHFHVViULRVFRQWXGRVHPRVSDUkPHWURVHVWDEHOHFLGRVSHODOLGHUDQoDWUDQVIRUPDFLRQDO QmRKiLPDJHPFODUDGDVPHWDVHREMHWLYRVGHILQLWLYRV(VWDIDOWDGHRULHQWDomRFRQGX] JHVWRUHV D DWXDUHP FRP EDVH HP DJHQGDVH FURQRJUDPDV RSHUDFLRQDLV$OLGHUDQoD transformacional envolve o comprometimentRIXQGDPHQWDOGROtGHUQDFRQYLYrQFLDH SUiWLFDGRVYDORUHVLQVWLWXFLRQDLVIRUWDOHFHQGRDpWLFDHPSUHVDULDOeLPSRUWDQWH HQIDWL]DUTXHQDOLGHUDQoDWUDQVIRUPDFLRQDORJHVWRUDWXDFRPRXPDJHQWHGHPXGDQoDV REWHQGRWDPEpPFRPSURPHWLPHQWRe integridade dos colaboradores. 2OtGHUWUDQVIRUPDFLRQDO $DERUGDJHPGDQRYDOLGHUDQoDDGYLQGDGRVHVWXGRVGH%DVVH$YROLR VREUHDOLGHUDQoDWUDQVIRUPDFLRQDOHQYROYHXPDVpULHGHLQGLFDGRUHVTXDOLWDWLYRVTXH podem ser resumidos em quatro elementos principais: D&DULVPDRXLQIOXrQFLDLGHDOL]DGDDSUHVHQWDXPDYLVmRHVHQWLGRSDUDDPLVVmR LQVWLODRUJXOKRREWpPUHVSHLWRHFRQILDQoDROtGHUpYLVWRFRPDGPLUDomRSHORV seguidores, apresentando-se como exemplo e modelo para ser seguido; E 0RWLYDomR LQVSLUDGRUDRX LQVSLUDomR gera expectativas elevadas, expressa objetivos importantes de maneiras simples; apresenta desafios nas atividades de trabalho; pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! 56 F&RQVLGHUDomRLQGLYLGXDOL]DGDGHGLFDDWHQomRSHVVRDORULHQWDWHFQLFDPHQWH aconselha, preocupa-se com os problemas dos colaboradores que interferem na atividade profissional, procura harmonizar as necessidades individuais com os objetivos organizacionais. G(VWLPXODomRLQWHOHFWXDORIHUHFHQRYRVGHVDILRVHWDUHIDVHVWLPXODD FULDWLYLGDGHDLQWHOLJrQFLDHDVROXomRFXLGDGRVDGRVSUREOHPDV $OLGHUDQoDWUDQVIRUPDFLRQDOEDVHLDVHno aspecto relacional e interpessoal dos OtGHUHVFRPVHXVVHJXLGRUHV8PDYH]TXHDYLVmRFULDGDYDLDRHQFRQWURGRVREMHWLYRV RUJDQL]DFLRQDLVHVWDOLGHUDQoDWRUQDVHXPDGDVDERUGDJHQVPDLVLPSRUWDQWHVQD DWXDOLGDGH5HTXHUWRGDYLDRGHVHQYROYLPHQWRGRVOtGHUHVHPDVSHFWRVHVWUDWpJLFRV UHODFLRQDLVHWpFQLFRV5HJRH&XQKDDSUHVHQWDPVHLVFRPSRUWDPHQWRVRX DWLYLGDGHVTXHXPOtGHUWUansformacional deve adotar: DROtGHUGHYHDUWLFXODXPDYLVmRDPELFLRVDPDVUHDOLVWDFRPSUHHQVtYHOSHORV FRODERUDGRUHVHPFRQVRQkQFLDFRPDYLVmRLQVWLWXFLRQDOQDTXDOWRGRVVHHVSHOKDP $WXDQGRGHPRGRFRQGL]HQWHFRPDYLVmRROtGHUFRQVHJXHPRELOL]DUDVHQHUJLDVGDV pessoas, inspirando-as e motivando-as. EROtGHUGiRH[HPSORSURFXUDQGRVHUXPPRGHORQDVVXDVDWLWXGHVHFRQGXWDV pWLFDVQRVDVSHFWRVPRUDLVHOHJDLV F R OtGHU WUDQVPLWH HOHYDGDV H[SHFWDWLYDV GH GHVHPSHQKR DRV FRODERUDGRUHV FRQILDQHOHVHpH[LJHQWH'HVWHPRGRRVFRODERUDGRUHVHVIRUoDPVHSRUFXPSULUDV H[SHFWDWLYDVGROtGHUHHPSHQKDPVHQDFRQFUHWL]DomRGDYLVmR GROtGHUSURPRYHHQWUHRVFRODERUDGRUHVDDFHLWDomRGRVREMHWLYRVGDHTXLSHH GDRUJDQL]DomR$VVLPIRPHQWDDFRRSHUDomRHRHPSHQKRQDFRQFUHWL]DomRGHVWHV objetivos. HROtGHUWUDWDRVFRODERUDGRUHVFRPRVLQJXODUHVQDVVXDVSHVVRDOLGDGHV3UHVWD DWHQomRjVQHFHVVLGDGHVGHGHVHQYROYLPHQWRGRVFRODERUDGRUHVHQFRUDMDRVSURPRYH o desenvolvimento do seu potencial, fornece-lhes feedback e delega-lhes responsabilidades. IROtGHUHVWLPXODLQWHOHFWXDOPHQWHRV colaboradores. Induz-lhes a tomada de FRQVFLrQFLDGRVSUREOHPDV)RPHQWDOKHVRpensamento inovador e criativo. ImpeleRVDTXHVWLRQDUHPDVLQIRUPDo}HVRVGDGRVHDV³YHUGDGHVIHLWDV´ 2DVSHFWRFDULVPiWLFRGROtGHURXDLQIOXrQFLDLGHDOL]DGDpDIRUPDSHODDTXDO RVOtGHUHVVmRUHVSHLWDGRVHDGPLUDGRVJHUDQGRXPDJUDQGHLGHQWLILFDomR³2VOtGHUHV transformacionais despertam nos seguidores fortes sentimentos que se identificam FRPDSHVVRDGHOHHFRPDPLVVmRTXHHOHrepresenta, sendo, por isso, merecedores de FRQILDQoDHIpGDTXHOHVTXHRVHJXHP´%(5*$0,1,S pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 57 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! 2XWURLPSRUWDQWHDVSHFWRFDUDFWHUtVWLFRGROtGHUWUDQVIRUPDFLRQDOpRGHVHUFDSD] GHGHVSHUWDUDPRWLYDomRLQVSLUDGRUD(VWDPRWLYDomRpLGHQWLILFDGDDSDUWLUGDV H[SHFWDWLYDVGHFDGDFRODERUDGRUHPUHODomRao seu trabalho. O significado do trabalho GHYHVHUWUDQVPLWLGRGHIRUPDVLVWrPLFDHLQWHJUDGD&DGDFRODERUDGRUGHYHVDEHUD LPSRUWkQFLDHRFRQWH[WRGHVXDWDUHIDQDUHDOL]DomRGRVREMHWLYRVGDRUJDQL]DomR 2IHUHFHURVLJQLILFDGRGDWDUHIDpDOJRUHDOmente importante, na medida em que cada SHVVRDVDEHRVLJQLILFDGRGRVHXWUDEDOKRQRFRQWH[WRRUJDQL]DFLRQDOILFDPDLVIiFLO sentir-se motivada. 2VOtGHUHVWUDQVIRUPDFLRQDLVH[HUFHPWDPEpPDTXLORTXHpGHQRPLQDGRGH HVWtPXORLQWHOHFWXDOQRWRFDQWHDLGpLDVHYDORUHVGRVVHJXLGRUHV2H[HUFtFLRGD intelectualidade faz com que os colaboradores sintam-se estimulados, mobilizando a FRJQLomRHDGRWDQGRDWLWXGHVFULDWLYDV6HJXQGR%HUJDPLQL³HVVDSUHGLVSRVLomROHYD RVFRODERUDGRUHVQmRVyDDUUHJLPHQWDUHVIRUoRVHDEUDoDUQRYDVDWLWXGHVFRPRWDPEpP DTXHVWLRQDUDRPHVPRWHPSRLGpLDVMiFRQVDJUDGDVHUHHTXDFLRQDURVSUREOHPDVMi H[LVWHQWHVIRFDOL]DQGRDQWLJRVSRVLFLRQDPHQWRVRXVLWXDo}HVMiFRVWXPHLUDVGHRXWUDV PDQHLUDV´ S e FODUR TXH D FXOWXUD RUJDQL]DFLRQDO GHYH HVWDU DEHUWD H contribuir para este tipo de questionamento,FDVRFRQWUiULRLUiJHUDUXPFRQIOLWRHQWUH DVH[SHFWDWLYDVGROtGHUHGDRUJDQL]DomR 8P~OWLPRDWULEXWRLQGLVSHQViYHOHLPSRUWDQWHjDomRHILFD]GROtGHU WUDQVIRUPDFLRQDO p D FRQVLGHUDomR LQGLYLGXDOL]DGD RX VHMD WUDWDU WRGRV LJXDLV HP WHUPRV GH UHVSHLWR j GLJQLGDGH GDV SHVVRDV PDV GH PRGR GLIHUHQWH DWHQGHQGR jV QHFHVVLGDGHVLQGLYLGXDLV3DUD%HUJDPLQL³HVWDDWHQomRpGLVSHQVDGDGHPDQHLUD LQGLYLGXDOL]DGDHVWDQGRYROWDGDHVSHFLDOPHQWHjVQHFHVVLGDGHVGHUHDOL]DomRSHVVRDO HFUHVFLPHQWRTXHFDGDXPGHVVHVVHJXLGRUHVSRVVXL´S'HVWDPDQHLUDR OtGHU WUDQVIRUPDFLRQDO WHP R SDSHO GH FRQVHOKHLUR WpFQLFR H RUJDQL]DGRU DWXDQGR como parceiro da sua equipe, ao mesmo tempo em que desenvolve seu grupo para QtYHLVPDLRUHVGHLQWHOHFWXDOLGDGHFULDWLYLGDGHHGHVHPSHQKR 7RGDYLDKiUD]}HVSDUDSUHVXPLUTXHRVOtGHUHVWUDQVIRUPDFLRQDLVVmRPDLV UHOHYDQWHVQDIDVHGDIXQGDomRGDRUJDQL]DomRHHPPRPHQWRVGHJUDQGHVPXGDQoDV FRPR pR DWXDO FRQWH[WRGDV LQVWLWXLo}HV GH HQVLQR VXSHULRU GLDQWH GRV GHVDILRVGD JOREDOL]DomR $OLGHUDQoDWUDQVIRUPDFLRQDOpDTXHODTXHIDFLOLWDDUHGHILQLomRGDPLVVmRGDV SHVVRDVHGDVRUJDQL]Do}HVGDUHQRYDomRGRVVHXVFRPSURPLVVRVHGDUHHVWUXWXUDomR GHVLVWHPDVREMHWLYRVHHVWUDWpJLDVeRPRGHORTXHPDLVDWHQomRWHPUHFHELGRQR campo educacional segundo Lermen (2003). NaYHUGDGHpDOLGHUDQoDWUDQVIRUPDFLRQDO TXH DSHUIHLoRDDVSUiWLFDVGLUHWLYDVEHPFRPR RVUHVXOWDGRV DFDGrPLFRV GRFRUSR docente e discente. Apenas para ilustrar, apresentam-se as pesquisas de Paschual, Villa e Auzmende DSOLFDGDVHPHVFRODVGH&DVWLOOD/HyQQD(VSDQKD2VUHVXOWDGRVDSRQWDPRV professores percebendo os diretores que H[HUFHPDOLGHUDQoDWUansformacional com PDLVHILFiFLDGRTXHRVTXHH[HUFHPSRXFDRXQHQKXPDOLGHUDQoD$TXHOHVGLUHWRUHV pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! 58 TXHWrPPDLVHVIRUoRH[WUDGRVVHXVSURIHVVRUHVFRQVHJXLUDPPDLRUHVQtYHLVGH VDWLVIDomRQRJUXSRGRFHQWHHFRPRVHXSUySULRWUDEDOKRHDSUHVHQWDUDPXPDPDLRU UHODomRFRPYDULiYHLVFRPRHILFiFLDHUHVXOWDGRV %HUJDPLQLDSRQWDDWUDYpVGHSHVTXLVDVDWXDLVTXHRVOtGHUHV transformacionais conseguem liberar o potencial motivacional dos colaboradores mais GR TXH RV SUySULRV OtGHUHV RULJLQDOPHQWH HVSHUDYDP H PDLV GR TXH RV VHJXLGRUHV DFUHGLWDYDPVHUSRVVtYHO3DUDHVWDDXWRUDRVOtGHUHVSURS}HPSDGU}HVGHVDILDQWHVGH desempenho e conseguem fazer com que aqueles que os seguem obtenham desempenhos mais elevados. Tais expectativas altamente posicionadas influenciam os VHJXLGRUHVDSRQWRGHVHQWLUHPVHPDLVFRPSURPHWLGRVFRPRHVIRUoRTXHPRELOL]DP XPDYH]TXHDUHFRPSHQVDTXHSURFXUDPpDXWRHVWLPDGHVHQYROYLPHQWRFUHVFLPHQWR HUHDOL]DomR $RULHQWDomRWUDQVIRUPDFLRQDOVHJXQGR%HUJDPLQLS³PRVWUDVHUD SRVLomRPDLVDWXDOHPDLVYDORUL]DGDSRUXPDH[SUHVVLYDPDLRULDGHJUDQGHV RUJDQL]Do}HV´$JOREDOL]DomRDWHFQRORJLDFRPSOH[DHRDPELHQWHGHVDILDGRUFRP PXGDQoDVFRQVWDQWHVH[LJHPGLUHFLRQDPHQtos criativos e inovadores, bem como um JUXSRFRPSURPHWLGRRTXHVyRFRUUHFRPRGHVHQYROYLPHQWRGDOLGHUDQoD transformadora. $JHVWmRQDVLQVWLWXLo}HVGHHQVLQRVXSHULRU $PXGDQoDHDFRQVHTHQWHQHFHVVLGDGHGHDGDSWDomRDRDPELHQWHWrPVLGRD W{QLFDQDVRUJDQL]Do}HVDWXDLV$VLQVWLWXLo}HVGHHQVLQRVXSHULRUQmRWrPILFDGRLPXQHV GHQWURGHVWHFHQiULRREULJDQGR±VHjFRQVWDQWHUHYLVmRHUHDGDSWDomRGHVHXVPRGHORV GHJHVWmR 1DRSLQLmRGH/DQHDPXGDQoDTXHREWpPUHVXOWDGRVpFDOFDGDQD OLGHUDQoD R TXH WRUQD QHFHVViULR R HQYROYLPHQWR GRV OtGHUHV FRP RV REMHWLYRV GD LQVWLWXLomRGHHQVLQRVXSHULRU/DQHUHVVDOWDDLQGDTXHRJHVWRUGDLQVWLWXLomRGHHQVLQR VXSHULRU SUHFLVD GH PDLV WHPSR GLiULR SDUD refletir e planejar estrategicamente em UHODomRDRVUHVXOWDGRVTXHVXDLQVWLWXLomRDOFDQoRXRXQmR'HDFRUGRFRPVXDV REVHUYDo}HVRJHVWRUSUHFLVDWUDEDOKDUFRPGRLVFRQFHLWRVFRQWUDGLWyULRVDTXHVWmR GDPXGDQoDRUJDQL]DFLRQDOVHUSUofundamente pessoal; e o fato de que todas as pessoas precisam ser envolvidas. $VREUHYLYrQFLDGDVRUJDQL]Do}HVHVWiLQFRQGLFLRQDOPHQWHDWUHODGDjVKDELOLGDGHV fundamentais de seus colaboradores em todos RVQtYHLVKLHUiUTXLFRV1HVVDSHUVSHFWLYD pFDGDYH]PDLVLPSRUWDQWHGLVSRUGHFDSLWDOLQWHOHFWXDOTXHQmRVHWUDGX]DSHQDVSHOR VLPSOHVDF~PXORGHFRQKHFLPHQWRPDVSHODFDSDFLGDGHGHLGHQWLILFDURUJDQL]DUH XWLOL]DU D LQIRUPDomR QHFHVViULD SDUD DOFDQoar os resultados pretendidos, afirma 3DODLD $WXDOPHQWH p H[LJLGR GDV LQVWLWXLo}HV GH HQVLQR VXSHULRU XPD HVWUXWXUDomRHPSUHVDULDOEDVHDGDQRGHVHPSHQKRGHDOWDSURGXWLYLGDGHFDSDFLGDGH GH GLVSRU GH VHUYLoRV GH TXDOLGDGH VXSHULRU H DJLOLGDGH SDUD VH GHVORFDU QRV FHQiULRVPXWiYHLV pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 59 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! 6REUHYLYHVRPHQWHDLQVWLWXLomRTXHVHGHEUXoDUVREUHVXDPLVVmRGHIRUPDSURILVVLRQDO FRPUHVSDOGRFLHQWtILFRHFRPSURPLVVRVRFLDO $LQVWLWXLomRGHHQVLQRVXSHULRUFRPRTXDOTXHURXWUDRUJDQL]DomRpXPVLVWHPD TXHLQWHUDJHFRPRDPELHQWHEXVFDQGRDPHOKRUDGHTXDomRSRVVtYHOSDUDJDUDQWLUD VXDVREUHYLYrQFLDeXPDMXQomRGHSHVVRDVUHXQLGDVHPGLYHUVDVDWLYLGDGHVH LQWHUDo}HVHVXDLGHQWLGDGHpWRWDOPHQWHLQIOXHQFLDGDSHORDPELHQWHH[WHUQRHPTXH HVWiLQVHULGD7DFKL]DZDH$QGUDGHGLYLGHPRDPELHQWHH[WHUQRHP PLFURDPELHQWHTXHUH~QHRVDJHQWHVGRambiente que afetam a capacidade de a RUJDQL]DomRDWHQGHUDVHXVPHUFDGRVH[WHUQRVPDVSUy[LPRVDRDPELHQWHLQWHUQR como fornecedores, clientes, concorrentes e a comunidade em geral; e macroambiente, RQGH HVWmR VLWXDGDV WRGDV DV JUDQGHVIRUoDV que afetam o meio ambiente, como as YDULiYHLVHFRQ{PLFDVGHPRJUiILFDVOHJDLVHFROyJLFDVWHFQROyJLFDVSROtWLFDVVRFLDLV e culturais. $TXDOLGDGHQDVLQVWLWXLo}HVGHHQVLQRGHYHVHUHQWHQGLGDFRPRXPDILORVRILD TXHHPEDVDRPRGHORGHJHVWmRSURSRVWRFRPRXPFRQMXQWRGHGHFLV}HVH[HUFLGDV VRESULQFtSLRVGHTXDOLGDGHHpWLFDFRPDILQDOLGDGHGHDWLQJLUHSUHVHUYDURVHTXLOtEULRV GLQkPLFRVHQWUHRVREMHWLYRVGRFRUSRGRFHQWHGLVFHQWHHDGPLQLVWUDWLYR &RPRHOHPHQWRVLPSRUWDQWHVSDUDDJHVWmRHILFD]GDLQVWLWXLomRGHHQVLQRVXSHULRU SRGHPVHUGHVWDFDGRVRXVRGDLQIRUPDomRFRPRUHFXUVRHVWUDWpJLFRHDMXQomR DGHTXDGDGRFDSLWDOLQWHOHFWXDOFRPRSURIHVVRUHVHGHPDLVIXQFLRQiULRVH[SORUDQGR DGHTXDGDPHQWHVXDVKDELOLGDGHVPRWLYDomRHFULDWLYLGDGHHLQFXWLQGRXPDYLVmRJOREDO GDRUJDQL]DomR 3RUWDQWRSURYDYHOPHQWHXPDOLGHUDQoDGRWLSRWUDQVIRUPDFLRQDOTXHWHPD habilidade de incentivar, desenvolver e manter todas estas caractertVWLFDVVHMDDPDLV LQGLFDGDHDGHTXDGDSDUDXPDLQVWLWXLomRGHHQVLQRVXSHULRUPDQWHUVHFRPSHWLWLYDQR mercado. 2.3 O coordenador gestor No atual contexto educacional observa-se que os coordenadores dos Cursos de *UDGXDomRGHYHPWLUDUSURYHLWRGDVRSRUWXQLGDGHVLQWHUQDVHH[WHUQDVFRPRLQWXLWR de se tornarem mais competitivos. A consFLHQWL]DomRGRV&RRUGHQDGRUHVDFHUFDGHVWH QRYRFHQiULRJOREDOL]DGRHDDGDSWDomRDHOHVmRIXQGDPHQWDLVSDUDRVFXUVRV DOFDQoDUHPVHXVREMHWLYRVVRESHQDGHQmRVREUHYLYHUHP -iVHID]SUHVHQWHDGHPDQGDGHQRYRVPRGHORVGHJHVWmRGHOLQHDGRVSRU QRYRVSURFHGLPHQWRVDFDGrPLFRVHSRUFRRUGHQDGRUHVGRWDGRVGRVUHTXLVLWRV competitivos e profissionais da era da LQIRUPDomRHGRFRQKHFLPHQWR3DUDRV FXUVRVHLQVWLWXLo}HVTXHSHUPDQHFHPDOKHLRVDHVWDQRYDUHDOLGDGHSRGHUiRFRUUHU um crescimento menor que o seu potencial permite, tornando-os dependentes do DSDUDWREXURFUiWLFRSHORIDWRGHVWDQRYDUHDOLGDGHH[LJLUDFLPDGHWXGRXPD PXGDQoDGHSDUDGLJPDVDWLWXGHVHSHUFHSomR pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! 60 $SULQFLSDOPXGDQoDVHGiQRSDSHOGHVHmpenhado pelo coordenador de curso, ou VHMDGRH[HUFtFLRGRFRPDQGRHGRFRQWUROHSDUDRJHUHQFLDPHQWRGDVSRWHQFLDOLGDGHV dos colaboradores. Mais do que nunca se necessita de coordenadores com um perfil de OtGHUHVWUDQVIRUPDGRUHVTXe gerenciam adequadamente DVPXGDQoDVFRQVWDQWHV 2FRRUGHQDGRUGHFXUVRVGHJUDGXDomRSDUD$QGUDGHGHYHDWXDUFRPR JHVWRUGHRSRUWXQLGDGHVSURFXUDQGRDQWHVGHWRPDUTXDLVTXHUWLSRVGHGHFLV}HV YHULILFDURTXHHVWi³GRRXWURODGRGDPHVD´RXTXDLVDVUHSHUFXVV}HVGDVGHFLV}HV SDUDVHXVS~EOLFRVLQWHUQRVHH[WHUQRV)LFDQtWLGDDQHFHVVLGDGHGHXPFRRUGHQDGRU FRPSRVWXUDGHJHVWRUTXHYDORUL]DRGLiORJRDSDUWLFLSDomRHDPXGDQoDFRPYLVWDV DEXVFDURDSHUIHLoRDPHQWRFRQWtQXRGRVFXUVRVHPSUROGRFUHVFLPHQWRGR FRUSR GRFHQWHDGPLQLVWUDWLYRHGLVFHQWHHGDLQVWLWXLomRFRPRXPWRGR O Coordenador como gestor de oportunidades sabe que tem de aprender a guiar, LQIOXHQFLDUHDGPLQLVWUDUPXGDQoDVWDQWRSDUDPDQWHUDRUJDQL]DomRYLYDFRPRSDUD LQRYDUQRVFXUVRVHFXUUtFXORVTXHDWHQGDm ao mercado de trabalho competitivo, com XPS~EOLFRFDGDYH]PDLVH[LJHQWH $VFRQVWDQWHVPXGDQoDVGHPDQGDPRVXUJLPHQWRGHQRYDVSRVWXUDVHUHIHUHQFLDLV para se obter resultados no presente e projetar necessidades no futuro. 7HPVH FODUR TXH RV FXUVRV GH JUDGXDomR SUHFLVDP GH XP FRRUGHQDGRU FRP SHUILOGHJHVWRUGHRSRUWXQLGDGHVSDUDIDYRUHFHUDJHVWmRGHPXGDQoDVTXHYHQKDPD LQFUHPHQWDURQtYHOGHDSUHQGL]DGRFRQWtQXRSRUPHLRGRIRUWDOHFLPHQWRGDFUtWLFDH da criatividade de todos os agentes envolvidRVQRSURFHVVR$DWLWXGHFUtWLFDSRVLWLYD HFRQVWUXWLYDGHYHVXSHUDUDFUHQoDQRFRPXPSHUPLWLQGRjSHVVRDDOFDQoDUXPQtYHO de pensamento conceitual mais elevado. Partindo desta afirmativa, o coordenador coPRJHVWRUGHRSRUWXQLGDGHVQmRSRGHVH OLPLWDUDRGHVHQYROYLPHQWRGDVDWULEXLo}HVGHFXQKREXURFUiWLFR3HORFRQWUiULRHOHSRGH e deve desenvolver atividades que aumentem a qualidade, legitimidade e competitividade GRVFXUVRVYLVDQGRWUDQVIRUPiORVHP³FRPXQLGDGHVGHDSUHQGL]DJHPFRQWtQXD´ (QWUHRVYiULRVGHVDILRVIXWXURVGRVHVWXGRVVREUHOLGHUDQoDFRQVLGHUDVHFRPR VHQGRGHJUDQGHLQWHUHVVHSDUDDRUJDQL]DomRHGXFDFLRQDODOLGHUDQoa transformacional, SRLVpHVWHRPRGHORTXHRWLPL]DDVSUiWLFDVGLUHWLYDVHRVUHVXOWDGRVDFDGrPLFRV /(50(16mROtGHUHVFRPHVWHSHUILOTXHFRQVHJXHPPRWLYDUDVSHVVRDVSDUD DOpP GR TXH FRQVHJXHP UHDOL]DU 3DUD TXH VXD DomR VHMD HILFD] H WHQKD LPSDFWR QD RUJDQL]DomRHOHSUHFLVDVHUYLVLRQiULRHWHUJUDQGHHQHUJLDSHVVRDO(QILPXPOtGHUFRP KDELOLGDGHVFRPRFDULVPDSHUVXDVmRPRWLYDomRHYLVmRHVWUDWpJLFDTXHLQVSLUHVHXV liderados para o comprometimento com as tareIDVFRPDLQVWLWXLomRHFRPRVUHVXOWDGRV 3 METODOLOGIA Este estudo de abordagem quantitativa utilizou a metodologia de pesquisa GHVFULWLYRH[SORUDWyULDTXHVHJXQGR*LOpGHVHQYROYLGRFRPEDVHHPREMHWLYRV pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 61 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! TXHEXVFDPDSULPRUDULGpLDVRXGHVFREULULQWXLo}HV1HVWHFDVRRREMHWLYRpLGHQWLILFDU LQGLFDGRUHVGHOLGHUDQoDWUDQVIRUPDFLRQDO nos coordenadores de curso de uma LQVWLWXLomRGHHQVLQRVXSHULRU 3DUDDFRQVWUXomRGRREMHWRGHLQYHVWLJDomRIRLUHDOL]DGDXPDSHVTXLVDVREUH FRQFHLWRVHFDUDFWHUtVWLFDVGRSHUILOGHOtGHUWUDQVIRUPDFLRQDOEHPFRPRDQiOLVHGDV GLYHUVDVSRVLo}HVDFHUFDGRWHPDSURSRVWRHODERUDGRPHGLDQWHIRQWHVELEOLRJUiILFDV &RPHVWHHPEDVDPHQWRIRLFRQVWUXtGRXPLQVWUXPHQWRWLSRHVFDODDSOLFDGRjV FRRUGHQDo}HVGRV&XUVRV&DGDFRRUGHQDGRUUHVSRQGHXFRPRSHUFHEHRWUDEDOKRGRV GHPDLVFROHJDVFRRUGHQDGRUHVGHVWHPRGRLQGLUHWDPHQWHWDPEpPUHVSRQGHQGRFRPR percebe o seu trabalho. $HVFDODpFRPSRVWDLQLFLDOPHQWHSHORVGDGRVVyFLRGHPRJUiILFRVGRV respondentes e por 12 afirmativas com respostas fechadas, bem como uma escala de FODVVLILFDomRVRPDWyULDGHDVHQGRWRWDOGLVFRUGkQFLDHSOHQDFRQFRUGkQFLD (COOPER e SCHINDLER, 2003). As afirmativas da escala foram baseadas QDVFDWHJRULDVGHDQiOLVHGDOLWHUDWXUD GLYLGLGDVHPTXDWURGLPHQV}HVGDDERUGDJHPGDOLGHUDQoDWUDQVIRUPDFLRQDOVHQGR FDULVPDDILUPDWLYDVHPRWLYDomRLQVSLUDGRUDDILUPDWLYDVHFRQVLGHUDomR individualizada, afirmativas 7, 8 e 9 e estimXODomRLQWHOHFWXDODILUPDWLYDVH (BASS, 1998; BASS e AVOLIO, 1990; BRYMAN, 2004; BERGAMINI, 2002). Os dados coletados pelo instrumento escolhido esWmRWDEXODGRVDQDOLVDGRVHDSUHVHQWDGRV DWUDYpVGHWDEHODVHJUiILFRV&DEHVDOLHQWDUTXHRLQVWUXPHQWRUHFHEHXRWHVWDalpha de CronbachDWLQJLQGRXPDSRQWXDomRGHVHQGRFRQVLGHUDGRYiOLGRHFRPyWLPD FRQVLVWrQFLDLQWHUQD6HJXQGR&RRSHUH6FKLQGOHURalpha de Cronbach pXP WHVWHHVWDWtVWLFRSDUDYDOLGDUDFRQJUXrQFLDHQWUHRVIDWRUHVHRLQVWUXPHQWRDSRQWDQGR um indicador entre 0 e 1 totalmente adequado. $DPRVWUDGHVWDSHVTXLVDpFRPSRVWDSRUSHVVRDVTXHSRVVXHPRFDUJRGH FRRUGHQDGRUHVGHFXUVRGHQWURGDLQVWLWXLomRHPTXHVWmRQDViUHDVGH7HFQRORJLDH &RPSXWDomR(GXFDomRH&LrQFLDV+XPDQDVH6RFLDLV$SOLFDGDV$iUHDGH7HFQRORJLD FRQWDFRPFRRUGHQDGRUHVGRVFXUVRVGH(QJHQKDULDH&LrQFLDVGD&RPSXWDomR$ (GXFDomRHFRUUHODWRVPDQWpPFRRUGHQDGRUHVGRVFXUVRVGHIRUPDomRGHSURIHVVRUHV HPGLYHUVDVHVSHFLDOLGDGHVHDiUHDGH&LrQFLDV+XPDQDVH6RFLDLVDSOLFDGDVFRQWD FRPFRRUGHQDGRUHVQRVFXUVRVGH$GPLQLVWUDomR&LrQFLDV3ROtWLFDV6RFLDLVH (FRQ{PLFDVEHPFRPR&RPXQLFDomR6RFLDO6HUYLoR6RFLDOH7HRORJLD&RPRRIRFR GDSHVTXLVDpLGHQWLILFDUFRPRRVOtGHUHVVHSHUFHEHPHPUHODomRDRVFRPSRQHQWHVGD OLGHUDQoD WUDQVIRUPDFLRQDO D DPRVWUD IRL composta por 40 pessoas, representando GRFRUSRGHFRRUGHQDGRUHVGDViUHDVenvolvidas. Estes coordenadores gerenciam as equipes formadas pelo corpo docente, professores, e pessoal administrativo da LQVWLWXLomRVHFUHWiULRVHdemais cargos auxiliares. $DQiOLVHGRVGDGRVRFRUUHXGDVHJXLQWHPDQHLUDRVLQVWUXPHQWRVIRUDPHQWUHJXHV pessoalmente a cada coordenador, recolhidos, numerados e tabulados. Foram analisados SULPHLUDPHQWHRVGDGRVVyFLRGHPRJUiILFRVFRPRVH[RLGDGHHVFRODULGDGHHWHPSR pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! 62 GHRUJDQL]DomRFRPRREMHWLYRGHGHOLQHDURSHUILOGRVUHVSRQGHQWHV$VDILUPDWLYDV UHFHEHUDPFiOFXORVHVWDWtVWLFRVGHDQiOLVHGHIUHTrQFLDSHUFHQWXDOPpGLDHGHVYLR SDGUmR&RPEDVHQHVWHVUHVXOWDGRVIRLSRVVtYHODQDOLVDUDGLVWULEXLomRGDDPRVWUDHP UHODomRDHVWHVGDGRVHFDUDFWHUL]DUDVIDL[DVRQGHVHHQFRQWUDDPDLRUFRQFHQWUDomR GHFRQFRUGkQFLDGHPRQVWUDQGRDVVLPLQGLFDGRUHVGHOLGHUDQoDWUDQVIRUPDFLRQDO 2VGDGRVIRUDPDQDOLVDGRVDWUDYpVGHIXQGDPHQWDomRWHyULFDFRPEDVHQDHVFDOD DSOLFDGD$WUDYpVGHVWDDQiOLVHIRLSRVVtYHOLGHQWLILFDUDSHUFHSomRGDVFRRUGHQDo}HV GHFXUVRTXDQWRjDSOLFDomRGRVTXDWURFRPSRQHQWHVGDOLGHUDQoDWUDQVIRUPDFLRQDO $1È/,6('265(68/7$'26 $DQiOLVHGRVUHVXOWDGRVH[LJLXDFULDomRGHSRQWRVGHFRUWHSDUDFODVVLILFDomR GDV PpGLDV HQFRQWUDGDV$WDEHOD DEDL[R IRL HODERUDGD SDUD HPEDVDU RV SRQWRV GH FRUWHQDDQiOLVHGDVPpGLDVDSDUWLUGDHVFDODGHDYLVDQGRFRQGHQVDURVUHVXOWDGRV obtidos. 7$%(/$±&ODVVLILFDomRGRV3RQWRVGH&RUWHSDUD$QiOLVHVGDV0pGLDV 0pGLDV 3HUFHSomR 3,6 a 4,0 Sempre acontece 2,6 a 3,5 AFRQWHFHFRPIUHTrQFLD 1,6 a 2,5 Raramente acontece 1,0 a 1,5 Nunca acontece &ODVVLILFDomR 3RVVXLDOWRVLQGLFDGRUHVGHOLGHUDQoD transformacional 3RVVXLLQGLFDGRUHVGHOLGHUDQoD transformacional 3RVVXLSRXFRVLQGLFDGRUHVGHOLGHUDQoD transformacional 1mRSRVVXLLQGLFDGRUHVGHOLGHUDQoD transformacional 4.1 Perfil dos respondentes $QDOLVDQGRRSHUILOGRVUHVSRQGHQWHVTXDQWRDRVH[RSHUFHEHVHTXHKiXPD GRPLQkQFLDGRVH[RPDVFXOLQRFRPSHVVRDVHPUHODomRDRIHPLQLQRIRUPDGR SRUSHVVRDVFRQWXGRDGLIHUHQoDpUHODWLYDPHQWHSHTXHQD4XDQWRjLGDGH GRVUHVSRQGHQWHVFRQVWDWDVHTXHKiXPDSUHGRPLQkQFLDVLJQLILFDWLYDQDIDL[DHWiULD GHDFRPGRVUHVSRQGHQWHV/RJRDSyVWHPVHQDIDL[DHWiULDHQWUH HSRUWDQWRVmRSHVVRDVPDGXUDVHPWHUPRVGHLGDGHFURQROyJLFD4XDQWRj HVFRODULGDGHSRVVXHPRFXUVRGHPHVWUDGRSRVVXHPRGRXWRUDGRWDPEpP WrPHVSHFLDOL]DomRFRPSOHWDVRPHQWHSHVVRD SRVVXL DSHQDV DJUDGXDomRR TXHDSRQWDXPQtYHOUHODWLYDPHQWHDOWRGHIRUPDomRDFDGrPLFDHQWUHos coordenadores. (PUHODomRDRWHPSRGHWUDEDOKRQDLQVWLWXLomR, os respondentes se dividem, na maioria, HQWUHRPi[LPRGHHDQRVFRUUHVSRQGHQGRD2TXDGURIXQFLRQDODSUHVHQWD ainda 27% de respondentes que entraram recenWHPHQWHHQWUHHDQRVGHLQVWLWXLomR RVGHPDLVSRVVXHPHQWUHHDQRVGHWHPSRGHWUDEDOKRQDLQVWLWXLomR(PUHODomR pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 63 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! aos cargos constata-se que 38% possuem entre 5 e 10 anos de tempo no cargo, sendo TXHSRVVXHPSRXFRWHPSRQRFDUJRHQWUHHDQRVHPFRQVRQkQFLDFRPR SRXFRWHPSRQDLQVWLWXLomR3RUWDQWRRJUXSRGHFRRUGHQDGRUHVSHVTXLVDGRVpPDGXUR LQWHOHFWXDOPHQWHIRUPDGRHFRPERDH[SHULrQFLDQDLQVWLWXLomRHQRFDUJR $QiOLVHGDVUHVSRVWDVGDVDILUPDWLYDV $VDILUPDWLYDVUHIHUHPVHDRVFRRUGHQDGRUHVSHVTXLVDGRVQDUHIHULGDLQVWLWXLomR WHQGRFRPRREMHWLYRSULQFLSDODQDOLVDURVDVSHFWRVGHOLGHUDQoDWUDQVIRUPDFLRQDO$ VHJXLUDSUHVHQWDPVHDVPpGLDVHRVGHVYLRVSDGUmRREWLGRV 7$%(/$±0pGLDH'HVYLRSDGUmRGDVDILUPDWLYDVVREUHOLGHUDQoDWUDQVIRUPDFLRQDOGRVJHVWRUHV Afirmativa sobre /LGHUDQoD Transformacional 0pGLD 'HVYLRSDGUmR A3 ± 3HUVLVWrQFLD e 'HWHUPLQDomR 3,60 0,55 A5 ± 0RWLYDomR 3,48 0,60 A9 ± Aceitar 'LIHUHQoDV A12 ± Enfrentar Problemas e Encontrar 6ROXo}HV A1 ± $GPLUDomR &RQILDQoD e Respeito 3,45 0,60 3,45 0,60 3,43 0,55 A10 ± Desafio Intelectual 3,43 0,55 A2 ± ,QIOXrQFLD Positiva 3,40 0,59 A4 ± Criar Expectativas Positivas 3,40 0,55 A11 ± Estimular Criatividade e ,QRYDomR A7 ± $WHQomR Individual, 2ULHQWDomR e Conselhos A6 ± Desafios nas Atividades 3,38 0,59 3,35 0,66 3,30 0,65 A8 ± Compreender Necessidades 3,28 0,68 A ± Geral 3,41 0,05 A afirmativa 3 pretende conhecer a percepomRGRVFRRUGHQDGRUHVTXDQWRDRDVSHFWR GDSHUVLVWrQFLDHGHWHUPLQDomRQDUHDOL]DomRGDVWDUHIDV2EWHYHVHPpGLDHGHVYLR SDGUmRGHQHVWDDILUPDWLYDRUHVXOWDGRPDLVDOWRGHWRGRV1HVWDDILUPDWLYDDJUDQGH maioria de respondentes, 97,5%, concorda TXHHVWDFDUDFWHUtVWLFDVHDSUHVHQWDQRV FRRUGHQDGRUHV3DUD%HUJDPLQLRVOtGHUHVWUDQVIRUPDFLRQDLVDWUDYpVGDFDWHJRULD FDULVPDDSUHVHQWDPSHUVLVWrQFLDHGHWHUPLQDomR9HULILFDVHTXHHVWDFDUDFWHUtVWLFDVH DSUHVHQWDHQWUHRVFRRUGHQDGRUHVDSRQWDQGRSDUDXPSHUILOGHOLGHUDQoDWUDQVIRUPDFLRQDO A afirmativa 5 analisa a capacidade de estimular e motivar o grupo no desenvolvimento das tarefas, na categoria PRWLYDomRLQVSLUDGRUDDSUHVHQWDPpGLDGH HGHVYLRSDGUmRGH3DUD%HUJDPLQLXPLPSRUWDQWHDVSHFWRFDUDFWHUtVWLFR pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! 64 GR OtGHU WUDQVIRUPDFLRQDOp RGH VHU FDSD]GH GHVSHUWDUD PRWLYDomR'HVWD IRUPDGRJUXSRGHUHVSRQGHQWHVFRQILUPDPTXHDFRRUGHQDomRDSUHVHQWDHVWD FDUDFWHUtVWLFDGHOLGHUDQoDWUDQVIRUPDFLRQDO (QFRQWUDVHXPDPpGLDGHHXPGHVYLRSDGUmRGHQDDQiOLVHGD afirmativa 9, que tem por objetivo verificar DFDSDFLGDGHGHOLGDUFRPDVGLIHUHQoDV QRVHXJUXSRGHFRODERUDGRUHVQDFDWHJRULDGDFRQVLGHUDomRLQGLYLGXDOL]DGD'RV respondentes, 95% afirmam que ela acontece frequentemente. Para Bergamini (2002, SDDWHQomRGROtGHUWUDQVIRUPDFLRQDOHVWi³YROWDGDHVSHFLDOPHQWHjVQHFHVVLGDGHV GHUHDOL]DomRSHVVRDOHFUHVFLPHQWRTXHFDGDXPGRVVHJXLGRUHVSRVVXL´3HUFHEHVH TXHRJUXSRGHUHVSRQGHQWHVFRQFRUGDTXHDFRRUGHQDomRSRVVXLHVWDFDUDFWHUtVWLFD DSUHVHQWDGRSRUWDQWRDVSHFWRVGHOLGHUDQoDWUDQVIRUPDFLRQDO $FDWHJRULDGHHVWLPXODomRLQWHOHFWXDOLndicada na forma de enfrentar problemas HHQFRQWUDUVROXo}HVHVWiVHQGRDQDOLVDGDQDDILUPDWLYD1HODIRLREWLGDXPDPpGLD GHHXPGHVYLRSDGUmRGH6HJXQGR%HUJDPLQLSRHVWtPXOR LQWHOHFWXDO ³OHYD RV FRODERUDGRUHV QmR Vy D DUUHJLPHQWDU HVIRUoRV H DEUDoDU QRYDV DWLWXGHVFRPRWDPEpPDTXHVWLRQDUDRPHVPRWHPSRLGpLDVMiFRQVDJUDGDVH UHHTXDFLRQDURVSUREOHPDVMiH[LVWHQWHVIRFDOL]DQGRDQWLJRVSRVLFLRQDPHQWRVRX VLWXDo}HVMiFRVWXPHLUDVGHRXWUDVPDQHLUDV´)RUDPGHUHVSRQGHQWHVTXH FRQFRUGDPTXHHVWDFDUDFWHUtVWLFDVHDSUHVHQWDQRSHUILOGDFRRUGHQDomR A afirmativa 1 objetiva conhecer a percHSomR GRV FRRUGHQDGRUHV TXDQWR DRV VHJXLQWHVDVSHFWRVGDFDWHJRULD FDULVPD GH XPOtGHUWUDQVIRUPDFLRQDODGPLUDomR FRQILDQoDHUHVSHLWR$PpGLDGHVVDDILUPDWLYDpHRGHVYLRSDGUmRpGH Analisando essa afirmativa, pode-se perceber que 97,5% dos respondentes acreditam TXHpGHVHQYROYLGRSHORVFRRUGHQDGRUHVXPWUDEDOKRGHDGPLUDomRUHVSHLWRH FRQILDQoD6HJXQGR%HUJDPLQLRDVSHFWRFDULVPiWLFRWDPEpPFKDPDGRGH LQIOXrQFLDLGHDOL]DGDLQGLFDDDGPLUDomRUHVSHLWRHFRQILDQoDTXHROtGHUPDQLIHVWD VHUYLQGRGHPRGHOR3RUWDQWRRJUXSRVHFDUDFWHUL]DFRPROtGHUHVWUDQVIRUPDFLRQDLV QRTXHVHUHIHUHDHVWDFDUDFWHUtVWLFDDQDOLVDGD Na afirmativa 10, analisa-seDFDUDFWHUtVWLFDGHGHVDILRLQWHOHFWXDOQDFDWHJRULD GHHVWLPXODomRLQWHOHFWXDO2EWHYHVHXPDPpGLDGHHGHVYLRSDGUmRGH &RQIRUPH5HJRH&XQKDROtGHUWUDQVIRUPDFLRQDOHVWLPXODLQWHOHFWXDOPHQWHRV colaboradores. Nesta afirmativa a grande maioria do grupo, 97,5%, concorda que a FRRUGHQDomRDSUHVHQWDHVWDFDUDFWHUtVWLFD 1DDILUPDWLYDVHREMHWLYDFRQKHFHUDSHUFHSomRGRVFRRUGHQDGRUHVTXDQWRj FDUDFWHUtVWLFDGHH[HUFHULQIOXrQFLDSRVLWLYDGHQWURGRDVSHFWRFDULVPiWLFRGDOLGHUDQoD $PpGLDDSUHVHQWDGDIRLGHHGHVYLRSDGUmRGH9HULILFDVHTXHJUDQGHSDUWH GRJUXSRFRQFRUGDTXHHVWDFDUDFWHUtVWLFDpDSUHVHQWDGDSHORVFRRUGHQDGRUHV &RQIRUPH5HJRH&XQKDXPGRVFRPSRUWDPHQWRVGHXPOtGHUWUDQVIRUPDFLRQDO pGDUH[HPSORVHQGRXPPRGHORGHFRQGXWDSURFXUDQGRH[HUFHUXPDLQIOXrQFLD SRVLWLYD$JUDQGHSDUWHGRJUXSRFRQFRUGDTXHDFRRUGHQDomRGHVHQYROYHXPWUDEDOKR GHLQIOXrQFLDSRVLWLYDSRUWDQWRFRPSRUWDPVHFRPROtGHUHVWUDQVIRUPDFLRQDLV tornando-se modelos para seus seguidores. pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 65 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! A afirmativa 4 analisa a caUDFWHUtVWLFDGH FULDU H[Sectativas positivas sobre o trabalho a ser realizado, na categoria da coQVLGHUDomRLQGLYLGXDOL]DGD(VWDDILUPDWLYD DSUHVHQWD XPD PpGLD GH H GHVYLRSDGUmR GH (VWD DILUPDWLYD VRPRX XP grupo de 97,5% de respondentes que afirmam que os coordenadores apresentam esta FDUDFWHUtVWLFD3DUD%HUJDPLQLSROtGHUWUDQVIRUPDFLRQDO³XWLOL]DQGRVH da sua sensibilidade interpessoal, busca perscrutar as expectativas interiores existentes QRVVHXVVHJXLGRUHV´(QYROYHRIHUHFHUVLWXDo}HVTXHIDoDPVHQWLGRHUHSUHVHQWHP um desafio para o colaborador. De certa forma, procura desenvolver este significado, promovendo expectativas positivas a respeito daquilo que deve ser feito. 1DDILUPDWLYDVHDQDOLVRXDFDUDFWHUtVtica de estimular crLDWLYLGDGHHLQRYDomR dentro da categoria de estimuODomRLQWHOHFWXDO2EWHYHGHPpGLDHGHGHVYLR SDGUmR(VWDDILUPDWLYDVRPRXGHUHVSRQGHQWHVTXHFRQFRUGDPTXHDFRRUGHQDomR DSUHVHQWDHVWDFDUDFWHUtVWLFDGHOLGHUDQoDWUDQVIRUPDFLRQDO%HUJDPLQLDILUPD TXHRH[HUFtFLRGRHVWtPXORLQWHOHFWXDOID]FRPTXHRVFRODERUDGRUHVVLQWDPVH HVWLPXODGRVPRELOL]DQGRHVIRUoRVHDGRWando atitudes inovadoras e criativas. 1DDILUPDWLYDRREMHWLYRIRLDQDOLVDUDFDUDFWHUtVWLFDGHDWHQomRLQGLYLGXDO RULHQWDomRHFRQVHOKRVGDFDWHJRULDFRQVLGHUDomRLQGLYLGXDOL]DGD2EWLYHVHPpGLD GHHGHVYLRSDGUmRGH5HJRH&XQKDDILUPDPTXH³ROtGHUWUDWDRV FRODERUDGRUHVFRPRHQWLGDGHVVLQJXODUHVHQmRFRPRSDUFHODVDQ{QLPDVGXPD HQJUHQDJHP´3DUD %HUJDPLQLHVWDDWHQomRGHYHVHUGLVSHQVDGDGHPDQHLUD individualizada. Pode-se perceber que 90% dos respondentes concordam que a FRRUGHQDomRDSUHVHQWDHVWDFDUDFWHUtVWLFDHVRPHQWHDILUPDPTXHUDUDPHQWHHVWD FDUDFWHUtVWLFDVHDSUHVHQWDQDFRRUGHQDomR3RUWDQWRDJUDQGHPDLRULDFRQILUPDHVWD FDUDFWHUtVWLFDQDDWXDomRGRVFRRUGHQDGRUHV $DILUPDWLYDWUDWDGDFDUDFWHUtVWLFDGHSURPRYHUDWLYLGDGHVGHWUDEDOKRGHVDILDGRUDV WDPEpPQDFDWHJRULDGHPRWLYDomRLQVSLUDGRUD$SUHVHQWRXXPDPpGLDGHHGHVYLR SDGUmRGH1RTXHVHUHIHUHDSURPRYHr atividades desafiantes pode-se perceber que JUDQGHSDUWHGRJUXSRFRQILUPDHVWDFDUDFWHUtVWLFDQDFRRUGHQDomR%HUJDPLQL SDILUPDTXHROtGHUWUDQVIRUPDFLRQDO³RIHUHFHVLWXDo}HVTXHIDoDPVHQWLGRSDUDR VHJXLGRUEHPFRPRUHSUHVHQWDPXPGHVDILRGHQWURGDVDWLYLGDGHVGHWUDEDOKR´ $DILUPDWLYDDQDOLVDDFDUDFWHUtVWLFDGH compreender necessidades, inclusa na FDWHJRULDFRQVLGHUDomRLQGLYLGXDOL]DGD$PpGLDUHVXOWDQWHpHRGHVYLRSDGUmR 4XDQWRjVUHVSRVWDVREWLGDVQHVWDFDUDFWHUtVWLFDGRVUHVSRQGHQWHVFRQILUPDP TXHHODVHDSUHVHQWDQRSHUILOGDFRRUGHQDomRHFRQVLGHUDPTXHUDUDPHQWHLVWR acontece. Contudo a maioria do grupo concRUGD TXH D FRRUGHQDomR FRPSUHHQGH DV necessidades dos colaboradores. Para Rego e &XQKD³ROtGHUSUHVWDDWHQomRjV necessidades de desenvolvimento dos colaboradores, encoraja-os, tenta desenvolver o seu potencial, fornece-lhes feedbackGHOHJDOKHVUHVSRQVDELOLGDGHV´ $PpGLDGHWRGDVDVDILUPDWLYDVpGHGHPRQVWUDQGRRUHFRQKHFLPHQWRGH FDUDFWHUtVWLFDVGHOLGHUDQoDWUDQVIRUPDFLRQDOQRVFRRUGHQDGRUHVGDLQVWLWXLomRHPIRFR portanto, pode-se inferir que os coordenadores apresentam altos indicadores de pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! 66 OLGHUDQoDWUDQVIRUPDFLRQDOQDSHUVLVWrQFLDHGHWHUPLQDomRSDUWHGDFDWHJRULDFDULVPD $SUHVHQWDPWDPEpPLQGLFDGRUHVGHOLGHUDQoDWUDQVIRUPDFLRQDOHPWRGDVDVGHPDLV GLPHQV}HVDQDOLVDGDV &216,'(5$d®(6),1$,6 1DUHDOL]DomRGHVWDSHVTXLVDSURFXURXVHYHULILFDURFRQWH[WRDWXDOGD LQVWLWXLomRGHHQVLQRVXSHULRUTXDQWRjDWXDomRGDFRRUGHQDomRGHFXUVRV&RQIRUPH RVREMHWLYRVHVWDEHOHFLGRVSDUDLQYHVWLJDomRRVSRQWRVIRUWHVHIUDFRVGHOLGHUDQoD transformacional foram analisados. Com base nos dados obtidos, apresentam-se DOJXPDVFRQVLGHUDo}HVILQDLV Segundo Bergamini (2002) existem alguns sinais indicativos no comportamento GROtGHUTXHPDQLIHVWDPVXDRULHQWDomRWUDQVIRUPDFLRQDOHDMXGDPDGLDJQRVWLFDUVHX HVWLOR$DQiOLVHGDVUHVSRVWDVGDVDILUPDWLYDV mostra que a grande maioria do grupo TXHVWLRQDGRDSRQWDYiULDVFDUDFWHUtVWLFDVGHOLGHUDQoDWUDQVIRUPDFLRQDOQDFRRUGHQDomR GDLQVWLWXLomR &RPRSRQWRVIRUWHVDSUHVHQWDGRVSHODSHVTXLVDHVWmRDVFDWHJRULDVGHFDULVPDH HVWtPXORLQWHOHFWXDO$VWUrVSULPHLUDVDILUmativas, referentes ao componente carisma, REWLYHUDPXPDOWRJUDXGHFRQFRUGkQFLDSHUPLWLQGRVHDILUPDUTXHRVFRRUGHQDGRUHV GHVWDLQVWLWXLomRSHUFHEHPVHFRPIRUWHVFDUDFWHUtVWLFDVGDOLGHUDQoDWUDQVIRUPDFLRQDO QR TXH GL] UHVSHLWR DR FDULVPD$FDWHJRULD HVWLPXODomR LQWHOHFWXDO REWHYH tQGLFHV VHPHOKDQWHVDRFRPSRQHQWHFDULVPDVHDSUHVHQWDQGRWDPEpPFRPRIRUWHFDUDFWHUtVWLFD GHOLGHUDQoDWUDQVIRUPDFLRQDO 1DFDWHJRULDPRWLYDomRLQVSLUDGRUDSHUFHEHVHXPDDGHVmRGHFRQFRUGkQFLD um pouco menor se comparada aos componentes anteriores. Contudo, ainda assim, pode-se afirmar que neste componente, os coordenadores se percebem com FDUDFWHUtVWLFDVGHOLGHUDQoDWUDQVIRUPDFLRQDO 0HVPR REWHQGR DOWRV UHVXOWDGRV D FDWHJRULD FRQVLGHUDomR LQGLYLGXDOL]DGD VH DSUHVHQWRXFRPRRLWHPGHPHQRUtQGLFHGHFRQFRUGkQFLDGHWRGRVRVFRPSRQHQWHV pesquisados. Apresentando-se, desta forma, como um ponto que pode melhorar. eQHFHVViULRDRVFRRUGHQDGRUHVGHVWDLQVWLWXLomRUHYHUHVWDVGXDV~OWLPDV FDWHJRULDVPRWLYDomRLQVSLUDGRUDHFRQVLGHUDomR individualizada, pois as afirmativas apresentaram resultados que podem indicar DOWHUQDWLYDV SDUD PHOKRUDU D OLGHUDQoD WUDQVIRUPDFLRQDOHRQtYHOGHVDWLVIDomRGRVFRODERUDGRUHV 'HYLGRDRVUHVXOWDGRVFRQVWDWDGRVYLXVHDQHFHVVLGDGHGHEXVFDUVXJHVW}HVGH FXUWR H PpGLR SUD]R 1R FXUWRSUD]R VmRDERUGDGDV DV DILUPDWLYDVTXH DSUHVHQWDP UHVXOWDGRVTXHUHTXHUHPFHUWDXUJrQFLDQDEXVFDGHDOWHUQDWLYDVSDUDPHOKRUDUD OLGHUDQoDWUDQVIRUPDFLRQDO1RPpGLRSUD]RVmRDERUGDGDVDVDILUPDWLYDVTXHFKDPDP DDWHQomRSRUDSUHVHQWDUHPUHVXOWDGRVTXHSRGHPVXJHULUPHOKRULDVQDDWXDomRGRV coordenadores. pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 67 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! Em curto prazo podem ser verificadas as alternativas 6 e 8 que se enquadram nas FDWHJRULDVHVWLPXODomRLQWHOHFWXDOHFRQVLGHUDomRLQGLYLGXDOL]DGDUHVSHFWLYDPHQWH A afirmativa 6 envolve promover trabalhos desafiantes, sugere-se portanto, variar DV DWLYLGDGHV H WDOYH] SURPRYHU DOJXPD URWDomR GH IXQo}HV HQWUH RV FRODERUDGRUHV DGPLQLVWUDWLYRV H VXJHULU QRYDV GLVFLSOLQDV GHQWUR GR GRPtQLR GH FRQKHFLPHQWRV GR FRUSR GRFHQWH SURPRYHQGR QRYRV GHVDILRV -i D DILUPDWLYD HQYROYHDFRPSUHHQVmR SRU SDUWH GR Foordenador sobre as necessidades do JUXSRDVSHFWRUHODFLRQDOHLQWUDSHVVRDOTXHSRGHVHUGHVHQYROYLGRVDWUDYpVGH FXUVRVFRPSRUWDPHQWDLVTXHHQYROYDPDGLVFXVVmRGRSDSHOGRFRRUGHQDGRU EHPFRPRDSRVVLELOLGDGHGRGHVHQYROYLPHQWRGDOLGHUDQoDWUDQVIRUPDFLRQDO 3DUD%HUJDPLQLXPDVSHFWRLPSRUWDQWHFDUDFWHUtVWLFRGROtGHU WUDQVIRUPDFLRQDOpRGHVHUFDSD]GHGHVSHUWDUDPRWLYDomRLQVSLUDGRUDDQDOLVDGDQD DILUPDWLYDDWUDYpVGHRULHQWDomRHFRQVHOKRV&RQWXGRSDUDTXHHODRFRUUDKi QHFHVVLGDGHGHLGHQWLILFDomRGRVVHJXLGRUHVFRPROtGHU(VWHXWLOL]DQGRVHGDVXD sensibilidade interpessoal, busca perscrutar as expectativas interiores existentes nos VHXVVHJXLGRUHV$SDUWLUGDtRIHUHFH VLWXDo}HVTXHIDoDPVHQWLGRSDUDR VHJXLGRU bem como representem um desafio dentro daVDWLYLGDGHVGHWUDEDOKR2OtGHUGHYH SRUWDQWRRIHUHFHUVLWXDo}HVTXHIDoDPVHQWLGRSDUDRFRODERUDGRUSURPRYHQGR H[SHFWDWLYDVSRVLWLYDVHPUHODomRDRTXHGHYHVHUIHLWR2WUDEDOKRHPJUXSRWDPEpP ILFDIDYRUHFLGRH³WHUXPVHJXLGRUPRtivado significa atender as necessidades LQWUtQVHFDVSRUWDQWRGHQtYHOHOHYDGR´%(5*$0,1,S 6XJHUHVHTXHRVFRRUGHQDGRUHVGDLQVWLWXLomRGHVHQYROYDPDWLYLGDGHVTXH HOHYHPDPRWLYDomRQRWUDEDOKRGRJUXSR2GLiORJRGROtGHUHVXDSHUFHSomRVmR fundamentais para elevar o moral da equiSH&RPRSURSyVLWRGHDXPHQWDUDPRWLYDomR LQVSLUDGRUDVXJHUHVHDUHDOL]DomRGHFXUVRVYLYHQFLDLVHFRPSRUWDPHQWDLV (PPpGLRSUD]RSRGHVHUUHIRUoDGDDFDWHJRULDFDULVPDGDOLGHUDQoD WUDQVIRUPDFLRQDO SRLV DSHVDU GH REWHU ERQV UHVXOWDGRV WRGRV RV FRPSRQHQWHV VmR LPSRUWDQWHVSDUDRH[HUFtFLRGHXPDIRUWHOLGHUDQoDWUDQVIRUPDFLRQDO3DUDR GHVHQYROYLPHQWRGDVFDWHJRULDVFDULVPDHFRQVLGHUDomRLQGLYLGXDOL]DGDVXJHUHPVH DSDUWLFLSDomRHPFXUVRVFRPSRUWDPHQWDLVFRPYLYrQFLDVTXHHQYROYDPRSURFHVVR GRJUXSRXPDYH]TXHDOLGHUDQoDWUDQVIRUPDFLRQDOVHSDXWDQRVDVSHFWRVVXEMHWLYRV HFDULVPiWLFRVGRVJHVWRUHV$VFDWHJRULDVHVWtPXORLQWHOHFWXDOHPRWLYDomRLQVSLUDGRUD SUHFLVDPGHDSRLRHVXSRUWHGDGLUHomRSDUDRWUDEDOKRGRVFRRUGHQDGRUHVTXHSRGHP RIHUHFHUFXUVRVjVXDHTXLSHHQRYRVPRGHORVGHJHVWmRQDVWDUHIDVGHVHPSHQKDGDV pelo grupo. 2DSULPRUDPHQWRGRUHODFLRQDPHQWRLQWUDSHVVRDOHLQWHUSHVVRDOGROtGHUp IXQGDPHQWDOSDUDRGHVHPSHQKRGDOLGHUDQoDWUDQVIRUPDFLRQDOTXHHQYROYHVHPSUHR SURFHVVRJUXSDOH[LVWHQWHQDUHODomRGROtGHUFRPVHXVFRODERUDGRUHV(VWH relacionamento passa, necessariamente, peloDXWRFRQKHFLPHQWRTXHROtGHUWHPGHVL HSHORFRQKHFLPHQWRGDVFRPSHWrQFLDVHFDUrQFLDVGDVXDHTXLSHGHWUDEDOKR2 GHVHQYROYLPHQWRGRYtQFXORVRFLDOXPSURFHVVRGHLQIOXrQFLDHQWUHOtGHUHVHVHJXLGRUHV na busca do comprometimento, compatibilizando os objetivos comuns, organizacionais pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! 68 HSHVVRDLV(VWHSURFHVVRPDQWpPDLGHQWLGade, tornando a cultura organizacional coesa HIRUWHSDUDDPDQXWHQomRGHUHVXOWDGRVSRVLWLYRV 6XJHUHVHTXHDLQVWLWXLomRFRQWLQXHRSRUWXQL]DQGRHVWHWLSRGHSHVTXLVDEHP FRPR RXWUDVSHVTXLVDVTXHDSURIXQGHPRHVWXGRSDUDTXHVHSRVVDDWUDYpVGHXP VLVWHPDDEHUWRGHLQRYDo}HVPHOKRUDURH[HUFtFLRGDOLGHUDQoDWUDQVIRUPDFLRQDOGRV FRRUGHQDGRUHV8PDYH]TXHDOLGHUDQoDWUDQVIRUPDFLRQDO³PRVWUDVHUDSRVLomRPDLV atual e mais valorizada por uma exprHVVLYDPDLRULDGHJUDQGHVRUJDQL]Do}HV´ (BERGAMINI, 2002, p.32). Espera-se que a pesquisa realizada a partirGHVWDLQYHVWLJDomRSRVVDYLUDFRQWULEXLU SDUDPHOKRUDUDSHUIRUPDQFHGRVFRRUGHQDGRUHVHDXPHQWDUDVDWLVIDomRGRV FRODERUDGRUHVQDLQVWLWXLomR 5()(5Ç1&,$6 $1'5$'(5XL2WiYLR%HUQDUGHVGHO coordenador gestor: o papel dos FRRUGHQDGRUHVGHFXUVRVGHJUDGXDomRHPDGPLQLVWUDomRIUHQWHjVPXGDQoDV6mR3DXOR Makron, 1990. BASS, Bernard M. Transformational leadership: industrial, military and educational impact. London: Lawrence Erlbaum, 1998. BASS, B. M.; AVOLIO, Bruce J. The implications of transactional and transformational leadership for individual team, and organizational development. Research in Organization Change and Development, 4, p.231-272, 1990. BENNIS, Warren; NANUS, Burt. /tGHUHVHVWUDWpJLDVSDUDDVVXPLUDYHUGDGHLUD OLGHUDQoD6mR3DXOR+DUEUD %(5*$0,1,&HFtOLD:2GHVDILRGDOLGHUDQoD,Q%(5*$0,1,&:&2'$5 (orgs.). 3VLFRGLQkPLFDGDYLGDRUJDQL]DFLRQDOPRWLYDomRHOLGHUDQoDHG6mR3DXOR Atlas; 1997. p.319-42. %(5*$0,1,&HFtOLD:/LGHUDQoDDDGPLQLVWUDomRGRVHQWLGR. Revista de $GPLQLVWUDomRGH(PSUHVDV6mR3DXORYQSPDLRMXQ %(5*$0,1,&HFtOLD:2OtGHUHILFD]6mR3DXOR$WODV %5<0$1$ODQ/LGHUDQoDQDV2UJDQL]Do}HV,Q&/(**6WHZDUW+$5'<&\QWKLD & NORD, Walter. Handbook de Estudos Organizacionais. Y6mR3DXOR$WODV p.257-281. COVEY, Stephen R. /LGHUDQoDEDVHDGDHPSULQFtSLRV. Rio de Janeiro: Campus, 1994. COOPER, Donald; SCHINDLER, Pamela. 0pWRGRVGH3HVTXLVDHP$GPLQLVWUDomR. 7.ed. Porto Alegre: Bookman, 2003. *,/$QW{QLR&DUORV Como elaborar projetos de pesquisa. HG6mR 3DXOR$WODV 2002. /(50(17LWR/tYLR/LGHUDQoDQDJHVWmRSRUSURMHWRVGHVHQYROYLPHQWRGDOLGHUDQoD QDJHVWmRGHSHUFXUVRVQDRUJDQL]DomReducacional. Joinville: UNIVILLE, 2003. LANE, Jack. 0XGDQoDHP,QVWLWXLo}HVGH(QVLQR6XSHULRU. Rio de Janeiro: FGV, 2001. PALAIA, Ronaldo Tavano. A profissionaOL]DomRGDVLQVWLWXLo}HVGHHQVLQRRevista pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 69 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! Trevisan6mR3DXORD;,,,QS PASCHUAL, Roberto; VILLA, A.; AUZMENDI, E. El liderazgo transformacional em los centro docentes. Bilbao: Mensajero, 1993. 5(*2$PpULFR&81+$0LJXHO3$(VVrQFLDGD/LGHUDQoD. Lisboa: RH Editora, 2005. 7$&+,=$:$7DNHVK\$1'5$'(5XL2WiYLR%HUQDUGHVGH*HVWmRGH,QVWLWXLo}HV de Ensino. Rio de Janeiro: Editora FGV, 1999. pdfMachine A pdf writer that produces quality PDF files with ease! Opinio, n.18, jan./jun. 2007 Produce quality PDF files in seconds and preserve the integrity of your original documents. Compatible across nearly all Windows platforms, if you can print from a windows application you can use pdfMachine. Get yours now! 70
Download
