A World of Insurance Protection & Services Just for Expatriates Second Opinion Service Group Plus - Expatriate Care The reassurance of having your medical diagnosis confirmed by world-leading medical specialists. It can really make a difference. A recent study demonstrated that WorldCare’s Second Opinion Services can improve healthcare outcome as evidenced by a “Diagnostic Revision Rate of 15% and Treatment Enhancement Rate of 71%”. Did you know that… …as a Group Plus – Expatriate Care Insured Person, you can now obtain a Second Opinion from the best hospitals in the USA at no cost to you and without leaving your home? Group Plus – Expatriate Care offers you the peace of mind knowing that you will have the best professional advice from the best medical institutions in the world. Our assistance provider will help and guide you in order to obtain independent reviews of your medical file relative to an insured Illness or Injury. Those second opinions are intended to assist you and your attending Physician to decide upon the diagnosis and/or treatment protocols. The independent medical reviews will be provided by specialist or sub-specialist from the WorldCare Consortium Hospitals and consisting of healthcare specialists and sub-specialists working in these world class Medical Centers in the United States. The Second Opinion Service consists of... How to obtain a Second Opinion • A written evaluation of the Insured Person’s medical file and supporting diagnostic information by appropriate specialists of sub-specialists from the WorldCare Consortium. You and your attending Physician should compile a complete, concise and recent medical record. The record must be typed in English and must at least include: – In complex cases, two independent second opinions. • One follow-up written evaluation, if necessary, of additional reports or questions which are related to the initial Second Opinion request, obtained within 30 days of the first evaluation. – A written report providing a diagnosis and/or treatment plan. – A conference call, if needed, between the attending Physician and the specialist or subspecialist from the WorldCare Consortium to discuss the case. • Clinical reasons and objectives for the requested review. • Recent physical examination report. • Detailed history of present illness or injury including signs, symptoms, chronological onset diagnosis, treatment plan, response to treatment and current status of disease. • Medical images and pathology samples, when appropriate, and laboratory results. • Brief medical history (including daily routines, habits and surgeries, list of medications, chronic problems, allergies and relevant medical history. Continuação > Group Plus - Expatriate Care Second Opinion Service A World of Insurance Protection & Services Just for Expatriates Continuação The Worldcare Consortium Hospitals Children’s Hospital Boston Boston, Massachusetts Duke University Medical Center Durham, North Carolina Mayo Clinic Jacksonville, Florida Partners HealthCare System Massachusetts General Hospital Brigham and Women’s Hospital Boston, Massachusetts UCLA Healthcare Los Angeles, California Confirm your medical diagnosis with the expertise of some world-leading specialists. For further information contact Centro de Atendimento e Assistência + 32 2 739 99 11 www.aig.com/Expat American International Group, Inc. (AIG) é uma organização mundial líder em seguros que presta serviços a clientes em mais de 130 países e jurisidições. As Empresas que integram o Grupo AIG servem clientes empresariais, institucionais e individuais, através de uma das mais extensas e inigualáveis redes de seguros não-vida à escala global da indústria. Para além disso, as empresas do Grupo AIG são líderes em Seguros Vida e gestão de Fundos de Pensões nos Estados Unidos. As acções da AIG estão cotadas na Bolsa de Valores de Nova Iorque e de Tóquio. AIG é a designação comercial para as actividade seguradoras Vida e Não-Vida à escala global do American International Group, Inc. Para mais informações, por favor visite o nosso sítio da internet www.aig.com. Os Produtos e serviços são subscritos e fornecidos por subsidiárias e afiliadas do American Internacional Group, Inc. Na Europa, o nosso principal segurador é a AIG Europe Limited. Este material tem apenas e somente fins informativos. Nem todos os produtos e serviços se encontram disponíveis em todos os países e jurisdições, e a cobertura de seguro é estabelecida nos termos e condições previstos na apólice ou no contrato de seguro. Alguns produtos e serviços poderão ser fornecidos por entidades terceiras independentes. Os nossos seguros poderão ser comercializados através de entidades afiliadas ou não do Grupo AIG.