Marco Goes
Barueri / São Paulo /Brazil
Cellular: +55 11 9 9688-1217
[email protected]
Married, 02 sons
OBJECTVE
Senior Sales / B2B Relationship / Manager
SUMMARY
Executive with over 22 years of sales experience in the communications industry, like a media, marketing and
events. Entrepreneurial spirit with solid experience in management planning on sales, prospecting and customer
loyalty, exceeding results and to like to around people.
COMPETENCES
Lifelong learner with good adaptability, relationships’ grower in the pursuit of excellence in serving;
Influential and persuasive to negotiating, but creative and easiness communications. Spirit of teamwork,
collaboration and initiative in seeking opportunities; Strategic thinking, vital, unafraid of challenges and changes;
Committed to results and with good developing the sense of urgency.
SKILLS
- Satisfaction on meet customer with a high degree of excellence.
- To sell ethically and effectively to loyalty customers.
- Establish a negotiation who’s the company and customers will be satisfied.
- Clear and objective communication, with enthusiasm and persuasion.
- Ability to interact with people from different hierarchical levels on large, medium and small companies.
PROFESSIONAL EXPERIENCE
Grupo Padrão
This is a communication group, expert on subject on relationship between companies – customer. Publish of
Consumidor Moderno (customer experience), NOVAREJO (business of retail sector) and Financeiro (business of
financial services) magazines. Besides these, is the promote of national and international corporate meetings and
events.
Commercial Manager – Dec/2008 to Aug/2013
I did to 400% increase in revenue from a portfolio of clients with a focus of activities in the retail industry,
consumer goods, financial and government. I did customer loyalty of the portfolio with the highest number of
active clients.
Editora Executivos Financeiros
Communication company since 1985 that disseminate content on technology and innovation applied to financial
market and banks in the form of magazines (Executivos Financeiros) websites and events like a e-Finance Award
and meetings with CIOs and high level executives.
Account manager – Feb/2003 a Nov/2003
Commercial Director - Feb/2006 a Nov/2008
I've returned to this company by taking responsibility to restructure the business, marketing, partnerships and
database areas. That work enabled the company to obtain an increase of 120% of revenues in addition to apply a
new modeling to the events in order to approach those who sell and those who buy in technology and finance
sectors.
Plano Editorial
Company of segment of information technology and telecommunications
Account manager - Nov/2003 a Feb/2006
The publisher had a good relationship and billing stabilized by major technology vendors. I came to add to the
results bringing new advertiser, especially the midrange companies.
Madhouse Publicidade
Advertising agency that had the Novartis how the only customer and they needed prospect new opportunities to
allow the sustainability of the own business. I did consulting and adviser, applying methodologies to raise for
prospecting new accounts / customers.
Sales Consultant Nov/2002 Jun/2003
IDG Brasil
This is Brazilian subsidiary of one the largest media groups in the world, the International Data Group US. They
holder of important magazines like as Computerwold, PCWorld, CIO and among others
Sales Manager - Nov 1995 to Oct/2002
I started as a junior commercial contact to sell a portfolio that had not existed yet. Because I have been
conquering good results, I received an invite to commanding staff like sales manager. I worked to giving to
magazine PCWorld a positioning to serve like literature on technology for small and medium business.
EDUCATION
Faculdades Integradas Alcântara Machado (SP)
Social Communication, Advertising and Marketing
CERTIFICATIONS
- Retail International Seminar - Harvard Club of New York City – January 2013
- NRF 102nd Annual Convention & EXPO – Jacob Javits Convention – New York City 2013
- CCMCC - Congresso “Consumidor Moderno” de Crédito, Cobrança e Meios de Pagamento – 2009 to 2013.
- CONAREC – Congresso Nacional das Relações Empresa Cliente – 2009 to 2012
- Multiretail – Congresso de Varejo & Fórum Internacional de Varejo – 2010
- Brazilian Retail Week (BRWeek) 2011 to 2013.
- CIAB - As a visitor: 2004 to 2010
As a congressman: 2011 and 2012
LANGUAGES
Portuguese - Native
English – Advanced - good skills to read and to write