“AN EVALUATION OF THE MANAGEMENT
INFORMATION SYSTEM AND TECHNOLOGY
IN HOSPITALS”
(GESITI/HOSPITALS).
Antonio José Balloni
Centro de Tecnologia da Informação Renato Archer - CTI/MCT – Campinas, SP, Brasil [email protected]
Abstract.
The Center for Information Technology Renato Archer (CTI), located at Campinas/SP/Br,
is a unit of the Ministry of Science and Technology (MCT) and, is coordinating a research project
involving several universities, from Brazil and abroad. The research project “Management of System and
Information Technology in Hospitals” (GESITI/Hospitals) has the purpose of mapping out the management
of Information Systems (IS) and Information Technology (IT) in hospitals, in order to identify their
needs and demands, prospecting for unfolding, perform publication and, mainly, generate a Integrated
Research Report (IRR) with a focus on, also, a Report Research Roadmap (RRR). This IRR/RRR is for
open for free access, and should be used as decision making support by public and/or private managers.
Currently the research is being carried out by nineteen universities: sixteen Brazilian, one
Mexican, one Argentina, one from Slovakia, one from Czech Republic, one from Bulgarian and one
Portuguese. An important initial result of this research work, which makes use of the Interpretative (or
Introspective) Methodology, has been the generation in Brazil of an unprecedented database regarding
hospital management and, from which several important information is extracted. From each local
information, obtained via Local Research Reports (LRR) where the research has been carried out (each
local includes the average of results obtained in five (5) hospitals); it becomes possible to undertake local
decision making. However, the main purpose of the project is the preparation, based on the integration of
all LRR, of an IRR/RRR for national decision-making support.
For a better decision-making on issues of interest to managers regarding the better efficiency
and effectiveness of hospital management, public and/or private, the IRR/RRR will also present an
integrated comparative analyzes based on all LRR (from Brazil & Abroad).
Although it has not been directly mentioned, the final result, ultimate, from the
research should be a significant improvement on the hospital management and on the decisionmaking process. These results must reflect on peoples more satisfied regarding a better health
care.
This is a win-win project, since it is good for Brazil and good for all countries
involved. The goal is to reach about one hundred (100) universities (local coordinators) involved.
Key Words: Management, Information Systems, Information Technology, Information Systems
in Hospitals, Hospitals Management.
1 / 13
1. INTRODUCTION.
‘The IT is redefining the bases of the business. Customer service, operations, strategies for
product and marketing and distribution and even the knowledge management depend much, or
sometimes even completely, of IS [02] ’. In a globalised information society, understanding the
management and the responsible and efficient use of IS are a need for managers and others
knowledge employees. As in any other organization, in a hospital both the IT, as the IS permeate
the various hierarchical and functional levels. Thus, at the reception desk of an standard hospital
is common to find patients recording systems (administrative systems), while in specialized units
of this hospital should have the most sophisticated diagnostic equipment of diseases (clinical
systems). Figure 01 presents a conceptual model of a Hospital Information System (HIS) with
its Administrative Systems and Clinical Systems [03].
Figure 01: Conceptual Model of a Hospital Information System (HIS):
Administrative Systems and Clinical Systems. [03].
2 / 13
As occurs in others organizations, also in hospitals, the IT utilization and management levels are
varied and depend, among other things, about the maturity of hospital management. Based on
the research results (Prospective Questionnaire - PQ, section 2), is being possible to make
comparisons among the results obtained in Brazil as well abroad: the generation of an IRR/RRR.
The goal is achieve one hundred universities committed with this research project (one hundred
LRR), and the generation of an IRR/RRR. This IRR should enable the public/private manager a
more reliable and general decision-making process. So, the mapping of the management of IS
and IT in hospitals has as a main purpose to get, in an exploratory way, the development,
operation, maintenance, and the management of IS that contribute to the hospitals to reach their
goals [04].
According to the registration in the CTI “Management Information System and Technology” (SIGTEC)
[06], the Project GESITI/Hospitals [05] has been developed since 2003 but, its effective
implementation (application of the PQ) was compromised in favor of other activities in research
and management, such as the Workshops GESITIs - today at the VIII edition Globalization and
the III edition, Health [07]. So, the Project GESITI/Hospitals as well the application of the PQ
have started in the year of 2010 with the involvement of nineteen universities. The research has
been based on an original tool known as "Prospective Questionnaire - PQ" (Section 2), which
has more than 100 closed and inter-related issues [08].
Since 2010 a set of about one hundred researchers are working in this GESITI/Hospital project
aiming to map out the existing technological park in hospitals and at the same time, identifying
the way in which their leaders make the management of the System and Information
Technology. The goal is to reach about one hundred (100) universities committed with the goals
of the research and PQ application... The details of areas and topics to be mapped are described
in section 2, "Prospective Questionnaire".
The challenge of this research is, since 2010, being formally integrated by several universities: one
from Portugal, one from Mexico, one from Argentina and sixteen from Brazil. More recently
several universities from Brazil and abroad has started to make part of this research process.
The Table 01, Section 3, presents the all the universities and their respective Locals Coordinators
responsible by the research and data collection. It is understood by local a region or niche where
the research will be applied in at least five (5) hospitals. The goal is to reach about one hundred
3 / 13
(100) universities (local coordinators) committed with the questionnaire application. There is not
any distinction in the kind of hospital, see Appendix 1.
The Project GESITI/Hospital, as already mentioned, involves dozens of doctors, teachers and
technicians, is being coordinated by Project GESITI from CTI. The complete participation of
sixteen Brazilian micro regions and three abroad, has generated an inedited mass of data, both on
the management of IS and IT regarding Brazilian, Portuguese, Argentina and Mexican hospitals.
The Section 3 presents details about the Research. In short: the research already shows some
interesting results. As we have written, the integration of all the results and others ongoing, will
be extremely important: each university will be conducting research in at least five (5) hospitals ...
The Institutional Repository of the CTI, shows some preliminaries results: Research Reports and,
for more advanced works, indexed publications (DOI number/Springer), [09]. The goal is to
reach about one hundred universities (local coordinators) involved with the questionnaire
application, generation of 100 LRR for a best IRR/RRR. There is not any distinction in the kind
of hospital, see Appendix 1.
2. PROSPECTIVE QUESTIONNAIRE [08].
The development of an integrated research called “An evaluation of the management IS and IT
at hospitals” in Brazil and abroad has been possible by action of the GESITI/hospital of CTI.
GESITI project has created a data collection instrument called “PQ” for researches to be carried
out in the hospitals. This “PQ”, original and innovative, has been in creation since 2004. It was
created through adjustments, additions and modifications and/or exclusions made in generic
databases obtained through the Organization for Economic Co-operation and Development
(OECD), the United Nations Conference on Trade and Development (UNCTAD), Industrial
Research of Technological Innovation (PINTEC/IBGE) as well as ad hoc Google survey. It is
not known, up to this date, the existence of a similar PQ which had had the focus or
object proposed: the exploration of the management of IS and IT in hospitals and the
look for unfolding. Figure 02 shows the contents of the research project
GESITI/Hospital, "Prospective Questionnaire ", which has more than one hundred
(100) closed questions [08].
4 / 13
Figure 02: Summary of the Project GESITI/Hospitals, "Prospective Questionnaire –
PQ": 52 pages and one hundred (100) inter-related issues [08]. To have
access to the PQ, a term of cooperation must be signed between the Project
GESITI/CTI/ and interested university/research institute.
The questionnaire contains a definition of technical terms .
5 / 13
3. RESEARCH PARTICIPANTS.
The field research and local data analysis are from responsibility of all participants who have
signed the Cooperation Term (TC). In each local where the research is being developed there is
the corresponding team with a respective Local Coordinator. Local means the region where the
research is being carried out with the application of the PQ in at least five (5) hospitals. The goal
is to reach about one hundred universities (local coordinators) committed with the PQ
application and, generation of an LRR.
Currently, the following universities are part of the GESITI/Hospital Project, Table 01. These
members have signed a Term of Research Cooperation (TC), and Research Level Agreement
(RLA). This RLA/TC term is required by the fact that the questionnaire is confidential. See
figure 02.
TABLE 01 – LOCAL COORDINATORS.
Local Coordinators of the GESITI/Hospital Project: “An Evaluation of the Management
Information System and Technology in Hospitals”. The Researchers below, posted in
bold, are the Local Coordinators of the Project GESITI/Hospitals.
Local Coordinators and their Collaborators in the Project GESITI/Hospitals
1.
Centro de Tecnologia da Informação Renato Archer – CTI . Divisão de Gestão
Empresarial, Projeto GESITI/gesiti!cti.gov.br – Antonio José Balloni
2. Universidad ESAN (http://www.esan.edu.pe), Dr. Jorge Talavera Traverso,
Rector , Dr. Enrique Cárdenas Ojeda, Director of the Master of Health Services
Management, Ms. Alexandra Vallejos Matos Local Coordinator for the project.
3. Instituto Superior de Contabilidade e Administração do Porto
(WWW.ISCAP.IPP.PT), Professor Olímpio Castilho (Presidente do ISCAP Mestre
Rui Bertuzi da Silva coordenador Local pelo projeto.
4. University of Economics –Varna/Bulgaria (www.ue-varna.bg). Prof. Dr.
Plamen Iliev” (Rector) and Assoc.prof. Dr. Bistra Vassileva, Vice Dean of the
Faculty of Management
6 / 13
5. TUKE (Technical University of Kosice, Slovakia - www.ekf.tuke.sk ): Prof.
Dr. Beata Gavurova, Prof. Dr. Viera Pavlikov´and Prof. Dr. Vincent Šoltés.
6. USP (USP/EACH): Prof. Dr. João Porto de Albuquerque, Prof. Dr. Marcelo
Arno Nerling, Prof. Dr. Edmir Parada Vasques Prado e Dr. Homero Fonseca Filho;
7. UAEM (Universidad Autónoma del Estado de México) - Dr. Julio Alvarez
Botello, Profa. Dra. Patricia Mercado Salgado, Dra. Eva Martha Chaparro Salinas,
Doutoranda, Doutorando Juan Alberto Ruiz Tapia, Doutoranda.Laura Leticia Laurent
Martínez e Doutoranda Araceli Romero Romero;
8. Technical University of Liberec - School of Economics, Department of
informatics - Czech Republic – Europe, Doc. Ing. Klara Antlova, Ph.D., Ing. Jana
Holá, Ph.D. Faculty of Health Studied, Department of Informatics, Management and
Radiology, University of Pardubice, Doc. Dr. Ing. Olga Hasporova, Technical
University of Liberec, Faculty of Economics.
9. University Trás-os-Montes e Alto Douro - Portugal - Prof. Dr. João Eduardo
Quintela Alves de Sousa Varajão e Prof.a Dra. Maria Manuela Cunha (Instituto
Politécnico do Cávado e do Ave);
10. UNSE_EDU (Universidad Nacional de Santiago del Estero - Argentina): Prof.a
Dra. Josefa Aida Delgado, Prof.a Rosa Esther Dinardo, Profa. Lic Mirta Paz;
11. UNISUL - Universidade do Sul de Santa Catarina (http://www.unisul.br)”,
Prof.a Dra. Clarissa Carneio Mussi, Prof. Dr. Ademar Dutra, Prof. Dr. Rafael
Faraco. Mestrandos: Greice Medeiros Martins e Clarice de Souza Duarte
12. UNIOESTE (UNIVERSIDADE ESTADUAL DO OESTE DO PARANÁ
(Centro de Ciências Exatas e Tecnológicas/Colegiado de Ciência da Computação)): Prof. Dr.
Clodis Boscarioli , Prof. MSc. Rosely Sobral da Silva, e Prof. Willian Tudisco
Rodrigues 13. UFSC (Universidade Fed Sta Catarina): Profa. Dr.a Aline França Abreu, Prof.
André Albano, Prof.a Dra. Neiva A. Gasparetto e Prof. Dr. Leonardo Knihs Zierke
14. UNICEUMA (Centro Universitário do Maranhão): Prof.a Mestre Cláudia
Archer e Prof. Dr.Will Ribamar Mendes Almeida, Prof. Dr. André Rossanno
Mendes Almeida, Prof. MSc. Reinaldo de Jesus Silva e Prof. José Antônio Fecury
15. UEPG (Univ Est Ponta Grossa): Dra. Diva Brecailo Abib e Doutoranda Nelma
Terezinha Zubek Valente;
7 / 13
16. UFS (Univ Fed Sergipe): Prof.a Dra. Adicinéia Aparecida de Oliveira, Prof. Dr.
Rogério P.C. do Nacimento e Prof.a MSc Débora Maria Coelho Nascimento e
Profa. MSc Kênia Kodel Cox;
17. UFU (Uvers. Federal Uberl e Unipam): Profa. Dra. Mirna Tonus, Profa. Dra.
Adriana Cristina Omena dos Santos, Prof. Dr. Eucídio Pimenta Arruda, Prof. Dr.
Antônio Cláudio Moreira Costa e Mestrando Marlon Wender Pinheiro Costa
(Unipam);
18. UFMT (Univ. Fed de Mato Grosso): Prof. Dr. Ruy Ferreira, Prof.a MSc.Tatiana
Annoni Pazeto, Prof.a MSc.Soraia Silva Prietch, Prof.a MSc.Débora Aparecida
Silva Santos, Prof.a Esp.Liliam Carla Vieira Gimenes, Prof.a Esp. Camila Lucchese
Veronesi;
19. UFRRJ (DCAC/PPGEN/UFRRJ): Prof. Dr. Saulo Barbará de Oliveira, Prof.a
Dra. Heloisa Guimarães Peixoto Nogueira, Prof.a Dra. Beatriz Quiroz Villardi,
Prof. Dra. Adriana Soares de Schueler e Doutorando Gustavo Olivares;
20. ITE (Faculdade de Ciências Econômicas de Bauru): Prof. Ms. Paulo Fernando
Rodrigues de Almeida, Prof. Dr. José Ricardo S. Carrijo, Profa. MsC Giovana
Yuko Nakashima, Prof. MsC. Marcos Vinicio Bilancieri, Prof. Luiz Bertonha e
Profa. Esp. Patricia Keli Botari;
21. UFPB (Univ Fed Paraíba): Prof.a Dra Simone Bastos Paiva, Mestranda Marília
Caroline Freire Cunha, Mestrando Alexsandro Gonçalves da Silva Prado,
Mestranda Cristiane Gomes da Costa e Graduando Augusto Cezar Cunha e Silva
Filho;
22. UFBA (Univ Fed. Bahia): Prof. Dr.a Sônia Maria da Silva Gomes e
Neylane dos Santos Oliveira;
23. UFLA (Univ. Fed. de Lavras): Prof. Dr. Paulo Henrique de Souza Bermejo,
Ariana de Melo Bueno, Prof. Dr. André Luiz Zambalde, Adriano Olímpio Tonelli
(pós-graduado e consultor UFLA) e Msc. Dany Flávio Tonelli.
24. UFAM (Uni Fed do Amazonas) : Prof.a Dra. Maria do Perpétuo Socorro
Rodrigues Chaves e Prof.a Talita de Melo Lira;
25. SETREM (Sociedade Educacional Três de Maio/RS): Prof. Ms. Fauzi de
Moraes Shubeita, Prof. Ms. Rafael Soder, Prof. Ms. Gilberto Souto Caramão,
Profa. Ms. Estela Maris Rossato e Profa. Ms. Vera Lúcia L. Benedetti;
8 / 13
26. IMED (Faculdade Meridional RS/Passo Fundo): Prof. Msc Willian Zanella,
Prof.a Adriele Busatto do Carmo
27. UBI (Universidade da Beira Interior- Departamento de Gestão e Economia
da Universidade da Beira Interior - UBI/PT Departamento de Gestão e
Economia), Profa. Dra. Anabela Almeida, Prof. Dr. Paulo Pinheiro , Prof. Dr.
Miguel Castelo Branco, Vasco Teixeira Lino
28. UEL (Universidade Estadual de Londrina) – Prof.a. Dra. Marcia Regina
Gabardo da Camara, Prof.a Dra., Nádina Moreno, Prof. Dr. Saulo Fabiano
Amâncio, Doutorando Prof. Vanderley José Sereia, Mestrando Renato Fabiano
Cintra e Graduando Alberth Venson.
29. IFRR (Instituto Federal de Educação, Ciência e Tecnologia de Roraima)”,
Prof. Dr. Jaci Lima da Silva (Pró-reitor de Pesquisa, Pós-graduação e Inovação
Tecnológica) Coordenador Local pelo projeto, a professora MSc. Cleide Maria
Fernandes Bezerra.
It is understood by LOCAL the region where the research is being or will be developed,
and which must have at least five (5) hospitals. These hospitals should be chosen at
random by the Local coordinators. The Researchers above, posted in bold, are the Local
Coordinators of the Project GESITI/Hospitals. The local coordinator and his team are
the responsible for applying the PQ. The analysis and interpretation of the data shall be
carried out by researchers in collaboration.The goal is to reach about one hundred (100)
universities (local coordinators) committed with the research and generation of a LRR. So,
it is a must to have the TC/ RLA signed by the local coordinator. There is not any
distinction in the kind of hospital, see Appendix 1.
The membership of the research is voluntary, but it is required the signature of a TC/RLA since
the PQ is confidential. Currently, the number of employees participating still does not cover all
the Brazilian Federative states and, the goal is to broaden the research (Table 01) to about one
hundred universities (local coordinators). The figure 03 shows the five major Brazilians regions
(geographical distribution of participating institutions) where the research has been concluded
(PQ application). Also presents the others countries where the research has been concluded.
9 / 13
Courtesy from Prof. Dr. Ruy Ferreira – Local Coordenator – UFMT/MT.
Figure 03 – Geographical distribution of the participating universities.
At each Local identified on the map, the PQ should, where possible, be
applied in at least five (5) hospitals. The goal is to reach about one
hundred universities in this research project. There is no distinction on
the kind of hospital, see Appendix 1. The universities showed above
means the ones where the research has been concluded.
10 / 13
4. – METHODOLOGY.
This section refers to the methodological procedures that have been applied to the research
through the PQ (see figure 02, the content of the PQ).
The research is characterized as qualitative and exploratory. “The exploratory studies or
formulators have as objective to familiarize or to achieve understanding of the phenomenon,
often to make or to express a more precise research problem or to create new hypotheses
(unfolding)”. This research fits in these characteristics. [10].
The chosen of hospitals are at random and are from responsibility of the Local Coordinator.
(Table 01). The numbers of hospitals where the questionnaire must be applied are, where
possible, at least five (5). A formal procedure (Informed Consent - See Appendix I), must be
used to obtain access and permission to carry out the research inside of each hospitals. This
letter, Informed Consent, should be given in two-way and signed in the act. One or more
representatives must be designated by the hospital to respond the questionnaire.
The research should be carried out through direct interview with the representatives of each
hospital, which should answer the questions accordingly the item or theme described by the PQ.
The research must be applied in person (interviewer) to the one responsible by the area of
interest (figure 02): the PQ must not be left to be answered without the presence of the
interviewer. This is an important procedure since it will avoid distortions or bias in the results,
reducing the responses reliability.
There are three factors that determine the kind of search strategy to be used: “the kind of
research question; the degree of control that the researcher has on the behavioral events; and the
degree of focus on contemporary or historical event [11]”. This research aims to analyze the
management of IS and IT in Brazilian hospitals, through the study of contemporary events,
which do not require control. As a consequence, the strategy of the case study is appropriate.
In this way, as already mentioned, the methodology to be used in this research is Interpretative
(or Introspective), [12]. In the interpretative approach the project chose the qualitative study [13].
11 / 13
5. – EXPECTED RESULTS.
The main expected results are:
1.2 – Region or niche: the region chosen for analysis of the IS and IT management in hospitals
are from Local Coordinator responsibility as it is the generation of the LRR. The Local result of
the analyses (Local means application of the questionnaire in at least five (5) hospitals in the
region surveyed) can be used for making local decisions by its LRR. The second part,
2.2 – Integrated results: these results deals with an integrated analysis from all regions surveyed
(the integration of all LRR). The goal is to reach about one hundred universities (local
coordinators) committed with the PQ application for a best IRR/RRR generation. The
IRR/RRR is strategic since it will facilitate the public and/or private managers to make
a more comprehensive and assertive decision regarding hospitals management.
The Pilot project GESITI/Hospital aims to map the management of IS and IT in Hospitals. It
has covered the themes presented in figure 02.
CTI RENATO ARCHER BY MEANS OF ITS GESITI PROJECT HAS BEEN COORDINATING
THE EXPLORATION OF DATA RELATED TO THE MANAGEMENT OF IS AND IT.
THE PROJECT CONCLUDED THE DATA COLLECTION FROM MEXICO, PORTUGAL,
ARGENTINA AND BRAZIL. THE REFERENCE 08 PRESENTS ALL RESULTS OBTAINED .
NEWS UNIVERSITIES ARE ENGAGING AND, THE GOAL IS TO REACH ONE HUNDRED
UNIVERSITIES.
The Project GESITI/Hospitals aims do deep the comprehensiveness of this research. Among
the several expected results for this research, it is hoped: to bring timely and integrated
qualified information to the public and or private hospital managers. This will be the
great merit of this project: an IRR/RRR document as a source for decision making
support for public and or private managers interested in the theme.
12 / 13
6. – REFERENCES.
[01] - a) - Research Road Map - http://researchroadmap.org/content.fcg/ResearchRoadmap last access July 2011
b) - Research Road Map http://www.cs.bham.ac.uk/research/projects/cosy/presentations/munich-roadmap-0701.pdf
last access July 2011
[02] - BALLONI, A. J. Por Que GESITI? - Por que gestão em sistemas e tecnologias de informação?
Campinas: Editora Komedi, 2006. p. 11-56.
http://www.cti.gov.br/noticiaseeventos/2006/gesiti/pdf/livro_por_que_gesiti.pdf, último acesso 06
Julho/2011
[03] - SUN, Violeta. Contribuição ao Estudo da Evolução de Infraestruturas de Informação: Um caso de sistema
hospitalar. Tese de Doutorado/USP/2010 - http://www.teses.usp.br/teses/disponiveis/12/12139/tde28072010-161737/publico/VioletaSunTese.pdf - último acesso: 06 Julho/2011
[04] - HAMILTON, Scott, CHERVANY, Norman L. Evaluating information system effectiveness - part I:
comparing evaluation approaches. MIS Quarterly, v.5, p.55-69. 1981
[05] – BALLONI, A.J. Projeto GESITI Hospitalar - "Uma avaliação da GEstão em SIstemas e Tecnologias de
Informação em Hospitais", 2011 http://www.cti.gov.br/images/stories/cti/atuacao/dtsd/gesiti/hospitalar.pdf - último acesso: 06
Julho/2011
[06] – SIGTEC/CTI/MCT - Sistema de Informações Gerenciais e Tecnológicas – 2011 http://www.cti.gov.br/index.php/dtds-projetos/sigtec.html – último acesso: 06 Julho/2011
[07] - VIII - Workshop GESITI/2011 - VIII Workshop GESITI/Globalização y los
eventos acoplados I Congreso de Competitividad Organizacional y III GESITI/Saúde.
http://www.dep.uaemex.mx/fca/Congreso_1/paginas/principal.html último acesso: 06 Julho/2011
[08] –BALLONI, Antonio José, Questionário Prospectivo – Registrado na Biblioteca Nacional como
Obra não publicada sob Nr. 570.379, Livro 1088, fiolha 447, Agosto 2012, ou;
http://www.cti.gov.br/images/stories/cti/gesiti/CERTIDAO_DE_REGISTRO_QUESTIONARIO_P
ROSPECTIVO.pdf, último acesso em 28/AGO/2012.
[09] – CTI/MCT., Repositório de Informações do CTI – Gestão Hospitalar. Todos os Relatórios de Pesquisas e,
alguns artigos estão disponível em formato pdf nesse link:
http://repositorio.cti.gov.br/repositorio/simple-search?query=Balloni – último acesso: 06 Julho/2011
[10] - SELLTIZ, JAHODA, DEUTSCH & COOK. Métodos de Pesquisa nas Relações Sociais. São Paulo:
Editora da Universidade de São Paulo (trabalho originalmente publicado em 1951), 1975.
[11] - YIN, Robert K. Estudo de caso planejamento e métodos. 3. ed. Porto Alegre: Bookman, 2005.
[12] - PADRÓN José G. 2001. La estructura de los procesos de investigación. In: REVISTA EDUCACIÓN Y
CIENCIAS HUMANAS. Año IX, nº 17 julio-diciembre de 2001. Decanato de Postgrado, Universidad
Nacional Experimental Simón Rodríguez. Caracas. p. 33. Disponível em:
http://padron.entretemas.com/Estr_Proc_Inv.htm. Acesso em 19/10/2010.
[13] - MARTINS, Gilberto de Andrade. 1994. Metodologias Convencionais e Não-convencionais e a Pesquisa em
Administração. Caderno de Pesquisas em Administração - PPGA/FEA/USP, n. 1, p. 2 - 6, janeiro 1995.
Disponível em: http://www.ead.fea.usp.br/cad-pesq/arquivos/C00-art01.pdf. Acesso em: 22/06/2010.
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APPENDIX 1.
.
INFORMED CONSENT
Dear Mr. ……… Hospital Director
AS
a) – From University
b) - From Municipal Public
c) - Private
d) - From Foundation
f) - Philanthropic
g) – Any other
PREVIOUSLY CONTACT , THE RESEARCHER
PROF . DR . XXX OR STUDENT XXX WILL BE APPLYING THE
P ROJECT GESITI/HOSPITALS “AN EVALUATION OF THE
MANAGEMENT INFORMATION SYSTEM (IS) AND TECHNOLOGY (IT) IN HOSPITALS”
AND , HE WILL BE RESPONSIBLE FOR THIS ACTIVITY . T HIS WORK IS BEING DEVELOPED IN COOPERATION BETWEEN
THE U NIVERSITY XXX AND THE P ROJECT GESITI OF THE CENTER FOR I NFORMATION T ECHNOLOGY – CTI
RENATO A RCHER, WHICH HAS BEEN COORDINATED BY THE RESEARCHER A NTONIO J. BALLONI (AUTHOR OF THE
QUESTIONNAIRE PROSPECTIVE TO BE APPLIED ).
PROSPECTIVE QUESTIONNAIRE , THE
THE RESEARCH HAS AS OBJECTIVE TO MAKE A REVIEW OF THE EXISTING MANAGEMENT OF IT AND IS IN
HOSPITALS OF THE REGION. A FIRST BENEFIT FOR EACH HOSPITAL WILL BE THE KNOWLEDGE OF ITS IT
PARK. ONE POSSIBLE RESULT WILL BE THE COMPARISON AMONG THE HOSPITALS OF THE REGION AND,
ANOTHER RESULT WILL BE THE INFORMATION ON WHICH AREAS CAN BE MADE INVESTMENTS (SEE
PROSPECTIVE QUESTIONNAIRE). THIS STUDY IS CONSIDERED TO BE RELEVANT SINCE IT WILL ALLOW THE
SCIENTIFIC KNOWLEDGE DEEPENING ABOUT THE SUBJECT AND, CONSEQUENTLY FACILITATING THE
HOSPITAL DEVELOPMENT AS A WHOLE.
The scientific publications generated in this research will not be reveal any information about the hospital, nor a
hospital will know about the information of another. Only the integrated data by region will be published. This is
a commitment of those involved in this work is under the responsibility of action of researcher Prof. Dr. XXX OR
Student XXX, whose involvement in this work and voluntary, collaborative and integrated with the other
researchers mentioned below. Therefore, it is guaranteed that the information obtained will be kept confidential
and the results obtained in the survey will be used only for achieving the objective of the study, mentioned
above, including its publication in the specialized scientific literature. The participation in this research does not
bring the involved losses or financial benefits or professionals.
If you agree to this Informed Consent, sign your name below and allos us access to the dependencies of the
hospital mentioned.
Yours Truly;
______________________
Prof. Dr. XXXXX – University XXX
Phone: xx – XXXXXXXX
Prof. Prof. Dr.
Site
www. XXXX
Telephone
Prof. Dr. XXXXX – University XXX www. XXXX
Phone: xx – XXXXXXXX
Prof. Prof. Dr.
Site
Telephone
I have been clarified and I am allowing that the information I have provided may be used in this research
study. Also, I am aware I will receive a full copy of this Informed Consent as well the local data from our
hospital.
Signature: Date
Date
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