Escola Nacional de Saúde Pública
Universidade Nova de Lisboa
Intensive Course on
International Trends in Clinical Quality, Risk
Management and Patient Safety: Proven
Strategies
Lisbon, 25th-26th January 2008
Sharon Kleefield, Ph.D. – Healthcare Quality Director, Harvard Medical
International, Lecturer, Harvard Medical School - [email protected]
Paula Lobato de Faria, Ph.D. – Health Law and Biolaw Associate Professor,
National School of Public Health, New University of Lisbon - [email protected]
Fernando Leal da Costa, M.D. – Health Management Assistant Professor,
National School of Public Health, New University of Lisbon – [email protected]
Sponsored by:
Escola Nacional de Saúde Pública
Universidade Nova de Lisboa
Intensive Course on
International Trends in Clinical Quality, Risk Management and Patient Safety: Proven Strategies
Lisbon, 25th-26th January 2008
PRESENTATION OF THE COURSE
The National School of Public Health of the New University of Lisbon is an academic institution with a well-known
tradition on intervention in the healthcare system, including a deep concern with the improvement of healthcare
quality and safety of healthcare units in Portugal. This course is the output of a collaboration between the ENSP
and Dr. Sharon Kleefield, lecturer at Harvard Medical School, on clinical quality, risk management and patient
safety which are nowadays international and interdisciplinary critical topics in responsible healthcare delivery.
Objectives
This course will provide a practical and evidence based approach to designing quality system in healthcare
organizations. More specifically, the participants of this course will be able to identify strategies for improving
quality in their healthcare units or services and to assess and build capacity, using proven models for quality
and performance measurement in healthcare units. Accreditation models will be discussed, including practical
methods for assuring positive survey outcomes.
PRESENTATION OF THE TEACHERS
Sharon Kleefield, also the Director of Healthcare Quality at Harvard Medical International, is one of the recognized
international experts on clinical quality, with a wide international experience, having worked with some of the
best hospitals worldwide, including 8 years as Director of Clinical Quality at the Brigham and Women’s Hospital, a
teaching hospital of Harvard Medical School.
Paula Lobato de Faria, professor of Health Law and Biolaw has also a vast experience in legal and ethical
strategies for implementing new instruments for improving the quality and safety of the healthcare delivery
system, including health regulations, patient rights and professional liability.
Fernando Leal da Costa is an oncologist and a professor of clinical governance and health management at the
National School of Public Health, being also the health policy advisor for the President of the Republic.
Escola Nacional de Saúde Pública
Universidade Nova de Lisboa
Intensive Course on
International Trends in Clinical Quality, Risk Management and Patient Safety: Proven Strategies
Lisbon, 25th-26th January 2008
TARGETED AUDIENCE
This course should be attended by physicians and management professionals of health care units.
FEE*
600 Euros.
CONDITIONS
Good written and oral knowledge of the English language.
METHODOLOGIES
Exposition of basic concepts; audiovisual presentations with videos of foreign experiences; casestudy approaches; referential texts analysis.
BIBLIOGRAPHY
All needed materials will be delivered in the room.
CERTIFICATE
If the course has been fully attended a “Certificate of Completion” will be given with the signature of
the faculty.
* Coffee breaks and lunch on both days included
Escola Nacional de Saúde Pública
Universidade Nova de Lisboa
Intensive Course on
International Trends in Clinical Quality, Risk Management and Patient Safety: Proven Strategies
Lisbon, 25th-26th January 2008
Program
1st Day - 25th January – Friday
9.00 – 10.30
Presentation of the course, teachers and participants
Definition of fundamental concepts – Clinical quality, risk management and patient safety: Harvard video
presentation
11.00 – 12.30
From risk management to patient safety – historical development and current international trends
The importance of quality systems for managing risk in healthcare organization
Lunch
14.30 – 17.30
A practical, cross-cultural model for managing quality, risk, and performance outcomes
18.00 – 20.30
Group exercise and gap analysis
2nd Day - 26th January – Saturday
9.00 – 10.30
Evidence based Patient Safety Goals – case studies and strategies for implementation in your organization
11.00 – 12.30
Patient safety: Norms, recommendations and rights – present and future trends
Lunch
14.30 – 17.30
Accreditation systems : local and international approaches; practical approaches to successful accreditation
18.00 – 20.00
Exercise : Designing your organization for leadership in quality and building leadership capacity
20.30 – 21.00
Closing Session
Escola Nacional de Saúde Pública
Universidade Nova de Lisboa
Intensive Course on
International Trends in Clinical Quality, Risk Management and Patient Safety: Proven Strategies
Lisbon, 25th-26th January 2008
Practical Details
COURSE LOCAL
Escola Nacional de Saúde Pública
Av. Padre Cruz
1600-560 Lisboa
Portugal
CONTACTS
General: 217512100
Academic Services: 217512120
E-mail: [email protected]