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For new arrivals to Macao, often time they feel anxious, worried or at
lost when adapting to their new life. It is actually normal to have these
feelings, since they will come across new difficulties and challenge during
their work, in their social life or while learning.
All these years, the MSAR government has been very concerned
about the well-being of our new friends in Macao. It has endeavored
painstakingly to help them to get integrated into the lifestyle of the
local society as soon as possible through familiarizing them with all sorts
of currently available service networks. Moreover, the government is
constantly instituting more diversified services to cater to the needs of
this developing society as well as to promote and actualize the spirit of
mutual undertaking, which is essential in the course of development
of a society. The new comers to Macao are undoubtedly a part of the
society and they share equal importance as the locals in the long-term
and prosperous development of the society. As always, we shall provide
a myriad of services operated by different government departments and
by social-oriented NGOs to these new comers via assorted ways and
means. This shall better their knowledge about the conditions of different
available services and facilities, which is definitely helpful for them in
adapting to the new living environment.
In this respect, our Bureau has compiled this booklet “Practical Tips for
Living in Macao”, to serve as a guideline to different services available in
Macao. Its content is a compilation of references derived from information
publicized by relevant government bodies and departments. With this
booklet, we hope that our new friends shall gain a better understanding
of Macao while starting their new life in this city. The booklet gives a
concise overview about the society, briefs our readers on what kind of
Preface
Welcome to the MSAR!
Preface
services are provided by government bodies or private entities and tells
them how to locate proper services based on personal needs. For those
who wish to have detailed information of different services, please make
inquires to the government bodies or private entities listed in this booklet
or visit their respective homepages.
With all these information about services and their accessibility, we believe
that it can facilitate contacts, communications, mutual understanding and
tolerance between the locals and the new comers. This is a way to fulfill
our social responsibility and actualize the spirit of mutual undertaking
towards the society of Macao as a whole. Moreover, it helps our new
friends to know themselves better, be able to get involved proactively
into their new life, to live up with good-neighbourliness, be embracing
and mutually supportive. These are the fundamentals for creating a
harmonious living environment and all of us shall contribute towards the
well-beingness of our family and a stable yet prosperous society.
The reference content of this booklet is a compiled summary of
information and data publicized by relevant government departments,
organizations and associations. I hereby would like to extend my sincere
gratitude towards these entities. Please forgive us for any invalid or
missing information and feel free to forward your opinions and advice.
Ip Peng Kin
Director of the Social Welfare Bureau
MSAR Government
November, 2007
Entry and Residence
Chapter 1 Entry and Residence*
1. Entry
•• Holders of Permit for Proceeding to Hong Kong and Macao (One-Way
Exit Permit) issued by the People’s Republic of China can enter Macao
through border checkpoints set up at the Border Gate, COTAI, Inner
Harbor Terminal at Pier 14, Hong Kong-Macao Ferry Terminal and at
the Macao International Airport.
•• The arrivals have to process their entry procedures at the Visa Office of
the border checkpoints. In case of doubts upon entry, arrivals should
make inquiries to the immigration officers on duty.
•• After the entry procedures are processed, the immigration officers
return the Permit for Proceeding to Hong Kong and Macao to the
arrivals and issue a “Letter of Notification” to them. With this document,
they can apply for a “Certificate of Residency” during 10 days from the
Residents Subdivision of the Immigration Department of the Public
Security Police Force. This certificate is a prerequisite in the application
of Macao SAR Resident Identity Card.
2. Macao SAR Resident Identity Card and Relevant Credentials
Macao SAR Resident Identity Card
New arrivals who wish to settle in Macao can apply for the Macao
SAR Resident Identity Card in person at the reception lobby of the
Identification Services Bureau within 90 days after the issuance of the
“Certificate of Residency”. The application procedures and relevant
prerequisite documents are as followed:
•• Application Form (for minors under 18 years old or those who are
quasi-interdicted or interdicted; either of their parents, guardian or
lawful representative has to sign on the application form. A photocopy
of the identification document of the signee is to be submitted);
•• Certificate of Residency;
*Applicable to one-way permit holders who had recently settled down in Macao
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Entry and Residence
•• Original copy of the Permit for Proceeding to Hong Kong and Macao
(One-Way Exit Permit);
•• Photocopy of birth record or other documents of similar nature;
present the original copy for verification (in case of unavailability, the
applicants must make a declaration).
•• One recent, frontal and hatless color photo, sized 1.5 inches, in white
background (when the applicants goes to take photo, they have to
state to the photo studio that it is used for applying SMART Identity
Card. Moreover, the Identification Services Bureau shall take on-site
photo of the applicant to be stored in the chips of the identification
document as well as for archive purpose. Applicant can choose to use
the on-site photo instead of the photo taken at the photo studio for
the identification document. In this case, the applicant does not need
to submit any photo. Should the applicant be a baby, it is advisable to
submit photo taken at photo studio).
Macao SAR Travel Permit
Non-permanent residents of Macao SAR with Chinese nationality, holders
of Macao Permanent Resident Identity Card or those who are not eligible
for other travel document can apply for Macao SAR Travel Permit for travel
use at the Identification Services Bureau. Applicants have to apply in
person at the reception lobby of the Identification Services Bureau.
Visit Permit for Residents of Macao SAR to Hong Kong SAR
2
For those who wish to travel to Hong Kong SAR prior to the issuance of
their Macao SAR Permanent Resident Identity Card, they have to obtain
the Visit Permit for Residents of Macao SAR to Hong Kong SAR (Visit Permit
for Hong Kong). The application for this Visit Permit is processed by the
Department of Travel Documents of the Identification Services Bureau.
The Visit Permit for Residents of Macao SAR to Hong Kong SAR is valid for
7 years, during which its holders can make multiple stays in Hong Kong
SAR, with each stay of no more than 14 days.
Entry and Residence
Mainland Travel Permit for Hong Kong and Macao Residents (HomeVisit Permit)
The Mainland Travel Permit for Hong Kong and Macao Residents is the
travel document used for getting in and out of Mainland China. The
application for this Travel Permit is processed by the China Travel Service
(Macao).
Information of Departments for Processing Applications for
Identification Documents and Credentials
Immigration
Department of the
Public Security Police
Force
Department
Identification Services
Bureau
•• Certificate of
Residency
Type of
Documents /
Credentials
•• Macao SAR
Resident Identity
Card
•• Macao SAR Travel
Permit
•• Visit Permit for
Residents of Macao
SAR to Hong Kong
SAR
Mainland Travel
Permit for Hong
Kong and Macao
Residents
Address
Avenida da Praia
Grande, No. 804, China
Plaza Building, 1/F, 19/
F and 20/F, Macao
Travessa da Amizade,
Immigration
Department Building,
ZAPE, Macao
Avenida do
Dr. Rodrigo
Rodrigues, No.
223-225, Nam
Kuong Building,
1/F, Travel Permit
Office, Macao
Telephone
2837 0777
2872 5488
2870 6888
www.fsm.gov.mo
www.ctsmacau.com.
mo
Homepage
www.dsi.gov.mo
China Travel
Service (Macao)
Reference Information Source: Homepages of the Identification Services
Bureau, Immigration Department of the Public Security Police Force and
the China Travel Service (Macao).
3
Emergency Services
Chapter 2 Emergency Services
In the event of emergencies, like occurrence of crimes, fire outbreaks and
traffic accidents, citizens can seek help from the following departments:
1. Public Security Police Force
In times of emergencies when assistance from the public security police is
deemed necessary, citizens can dial “999” to inform the Operations Control
Centre or call the Public Security Police Force at 2857 3333. In addition,
citizens can telephone or seek help from the different district-based and
branch police stations spread across Macao and the outlying islands.
Public Security Police Force and Branch Police Stations
Name
Address
Telephone
Public Security Police Force
Avenida do Rodrigo Rodrigues
2857 3333
Taipa Police Station
Rua de Tai Lin, Taipa
2882 1047
Coloane Police Station
Estrada do Campo. C.I.C., Coloane
2887 1107
Airport Police Division
Estrada de Pac On,Taipa
2886 2252
Macao Police Department
Calçada do Gamboa, No. 1
2893 8258
Police Station of District One
Calçada do Gamboa, No. 1
2893 8258
Police Station of District Two
Avenida do Almirante Lacerda, No. 1
2857 2027
Areia Preta Police Branch Station
“Kwong Va” Building, Block 9, Areia Preta
2876 7573
Police Station of District Three
Praceta de 1 de Outubro
2878 3780
2. Judiciary Police
In the occurrence of crimes or having crime-related information, citizens
may dial “993”, a 24-hr hotline for crime reporting, or call the Judiciary
Police or the Standby-unit in person to seek help.
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Emergency Services
Judiciary Police and Branches
Name
Address
Telephone
Judiciary Police
Headquarter
Rua Central, Judiciary Police Building, Block A,
Macao
2855 7775
8855 7777
COTAI Sub-Bureau
Estrada Flor de Lótus (next to the Immigration
Checkpoint in COTAI), COTAI
8396 7222
Department for the
Investigation of Gamingrelated and Economics
Crimes
Rua Cidade de Braga, No. 414, Vista Magnífica
Court, G/F, Macao
2833 0099
8396 7100
3. Ambulance
In times of emergencies which put life at risk and the victim has to be
delivered to hospital by ambulance immediately, citizens can dial “999”
to seek help from the Public Security Police Force or contact directly the
Fire Services Bureau at 2857 2222. Citizens should not abuse ambulancedelivery service. Unless under critically urgent situations, citizens should
use other forms of transportation other than ambulance-delivery service.
4. Fire Outbreak
In the event of fire outbreak, citizens can dial “999” or 2857 2222 to inform
the Fire Services Bureau.
5. Traffic Accidents
When traffic accidents occur, citizens can dial “999” to seek help from the
Operations Control Centre, contact the Traffic Division of the Macao Public
Security Police Force at 2837 4214 or the Traffic Division of the Islands at
8898 9593.
* The Emergency Hotlines are intended for providing instant help to
citizens during emergencies. Citizens should not abuse the use of these
services.
5
Local Customs and Law
Chapter 3 Local Customs and Law
1. Equality and Anti-Discrimination
According to Article 25 of Chapter 3 of the Basic Law of the Macao
Special Administrative Region of the People’s Republic of China, all
Macao residents shall be equal before the law, and shall be free from
discrimination, irrespective of their nationality descent, race, sex,
language, religion, political persuasion or ideological belief, educational
level, economic status or social conditions.
2. Driving
Drivers have the responsibility to safeguard the safety of other drivers,
passengers, pedestrians and that of public properties too. In Macao, the
government had laid down rules and regulations to govern vehicledriving, qualification of drivers, standards of vehicles, operation of
vehicles, the use of roads and the responsibilities of drivers. Offenders are
held responsibility for the legal consequences in accordance to law, e.g.,
suspension of driving license and imprisonment. For details, please refer
to the enforced “Code of Road”, “Road Traffic Law” and the “Criminal Code”.
3. Environmental Hygiene
All of us have the responsibility to protect the urban environment and
to comply with laws and regulations which govern environmental
protection and the use of public spaces. In 28 July, 2004, the government
had enacted the “General Regulation governing Public Places” to lay
down rules and regulations that citizens are obliged to observe while
using public Places. The followings are treated as violations of law: sundry
clothing, fabrics, carpets, foodstuffs or other goods in public facilities;
pluck or damage plants in public places or make drawings or carvings on
these plants; littering; discharge of sewage, oil or any liquid pollutants into
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Local Customs and Law
public places. Citizens who commit these acts are liable to fine or penalty
as stipulated by law.
4. Narcotic Drugs and Smoking
Narcotic Drugs
In Macao, drug-trafficking and drug-using are liable to imprisonment and
fine. In accordance to Decree Law No.5/91/M, the cultivation, production,
manufacture, application, trading, distribution, import, export, transit,
possession and use of officially listed narcotic drugs and psychotropics are
subject to the control and authorization of the Health Bureau. For details,
please refer to the Decree Law No. 5/91/M.
The MSAR government and local NGOs have instituted drug treatment
programs and rehabilitation services for drug dependants. For those
who are in need of these services, they can seek help from relevant
departments or organizations.
Smoking
As stipulated by Law No. 21/96/M, it is forbidden to smoke inside certain
places, e.g., hospitals, ambulances, pharmacies, supply stations of
inflammables, public departments, reception areas, schools, museums,
libraries, elevators of buildings, vehicles used for mass transport (buses
and ships) and taxis. Smokers should observe the law; any violations are
liable to fines. For details, please refer to the relevant legal document.
Department / Organization
Address
Drug Treatment Complex
Centre of the Social
Welfare Bureau
Estrada Nova
Association of
Rehabilitation of Drug
Abusers of Macao
Estrada do Campo, No.16, G/F, Coloane
Telephone
2878 1662
2835 8844
(Drug Cessation Hotline)
2870 0117
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Local Customs and Law
“Christian New Life
Fellowship of Macao”
Outreach Unit: Istmo de Ferreira do
Amaral, No.2-10, “Fai I” Building, G/F, Flat E,
Macao
2843 5563
Rehabilitation Centre: Avenida de Artur
de Tamagnini Barbosa, Bairro Tamagnini
Barbosa, Block C, G/F, Flat A,B,G,H, Macao
2845 7495
2845 5576
Chong Kong Halfway House: Avenida do
Almirante Lacerda, No. 127-127A, Building
Golden Dragon, Macao
2893 3662
Smart Youth
Avenida do Hipódromo, No. 216-276, Vai
Long Garden, G/F, H, Macao
2847 0802
2847 0803
5. Restrictions on Minors
In consideration that minors (under 18 years old) are mentally immature,
they are subject to legal restrictions and protection as stipulated by
currently enforced laws and regulations.
Tobacco
As stipulated by Law No. 21/96/M, for health protection of minors, it is
prohibited to sell or offer tobacco to minors who are under 18 years for
the sake of promoting, publicizing and provision of commercial-oriented
information of tobacco. Offenders are liable to fine.
Cybercafé
8
As stipulated by law, there are restrictions applied to minors for entering
cybercafés and website-surfing. In principal, minors under 12 years of age
are forbidden to enter cybercafés, unless accompanied by their parents
or by persons who exercise parental rights. As for minors aged between
12 to 16 years old or students in uniform, they are only allowed to enter
cybercafés during the following hours: after 16H00 during Monday to
Friday; after 08h00 during Saturdays, Sundays, public and school holidays.
Minors have to leave the cybercafés before 22H00 during Sunday to
Friday and before 24H00 midnight on Saturdays, public holidays and
school holidays (should the following day be a working day).
Local Customs and Law
Gaming Venues
As stipulated by the law of Macao, minors are forbidden to enter casinos
or engage in any kind of gaming activities within the gaming venues.
Education
As stipulated by Law No. 9/2006, “Fundamental Law of Non-Tertiary
Education”, minors aged between 5 to 15 years old is subject to
compulsory education. The parents or guardians of minors have the
responsibility to process school enrolment or schooling registration
for the minors who are under the scope of compulsory education. The
minors have the responsibility to attend school.
Employment
The laws and regulations of Macao impose restrictions on the age for
employment. Employers are forbidden to hire minors who are under 16
years old. For minors who are less than 16 years old but over 14 years old,
they can be hired exceptionally only if they are able to prove beforehand
that they are physically fit for the work content that they are to engage
in. Minors aged below 14 years old are forbidden to work. Please refer to
Decree-Law No.24/89/M for details.
Compliance with Law
Everyone should comply with the law, no matter adults or minors. As
stipulated by the “Penal Code”, minors under 16 years of age are not
subject to criminal responsibility. However, in accordance to Decree-Law
No. 65/99/M and Law No. 2/2007, “Educative and Supervisory Measures”
are imposed on minors who had committed criminal acts during the time
when they were already 12 years old but below 16 years of age, to the
effect of educating them and bring them back to the right path. These
measures include: police caution, judicial reprimand, restoration, bind
over order, community service order, probation order, temporary stay in
residential homes and refuge homes. The objective of these measures is
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Local Customs and Law
to make the juveniles understand that they have to comply with the law
and observe the basic rules and regulations for living in a society. Through
these measures, the juveniles learn how to integrate into the community
in a proper and responsible manner.
Restrictions Imposed by Parental Rights
As stipulated by the “Civil Code”, children who are under-aged or bound
by parental rights are therefore restricted by parental rights. The life of
minors, their health issue, daily necessities and education are subject to
parental intervention. In accordance to law, if both parents of the minors
had deceased, disappeared or the exercise of parental rights had been
impeded for over 6 months in practical terms, the “guardianship system”
shall substitute the “parental rights”. Please refer to “Civil Code” for details.
6. Combat against Cross-Border Crime
The SAR government endeavors to safeguard public security and order in
the society and combat against cross border criminal activities. The Police
Force and the Customs Service, in their own different functional areas,
have secured international and regional collaborations to prevent and
combat against violence and cross border crime, particularly international
terrorism, human trafficking, money laundry, weapon trade, drug
trafficking, information crimes and crimes that endanger the environment.
Should you have information related to the aforementioned crimes, we
have the responsibility to inform the Police Force at once.
7. Anti-Corruption
The Commission against Corruption is a public entity specialized in
fighting corruption and carrying out ombudsman functions. When
citizens suspect that there are acts involving corruption and administrative
illegalities, they can write to the Commission against Corruption to report
about these cases or lodge their complaints in person.
10
Address
Telephone
Homepage
Head Office
Alameda Dr. Carlos d’
Assumpção, “Dynasty
Plaza” Building, 14/F,
NAPE
2836 1212
(24-hr Report Hotline)
http://www.ccac.org.mo
Community
Office
Rua 1º de Maio, No.
68-72, “U Wa” Building,
Block 11, G/F
2845 3636
http://www.ccac.org.mo
8. Judicial Aid
Citizens can directly apply for judicial aid from the Court or they can file
their application via the office of the Public Prosecutions Office at the
Court of First Instance or through the Office of Criminal Litigation of the
Public Prosecutions Office. Contact Information of relevant departments
as followed:
Department
Address
Local Customs and Law
Name of
Department
Telephone
Office of the Court of
Final Appeal
Praceta 25 de Abril, “Tribunais de Segunda e
Última Instâncias” Building, Macao
8398 4117
Office of Court of
Second Instance
Praceta 25 de Abril, “Tribunais de Segunda e
Última Instâncias” Building, Macao
8398 4100
Office of Court of First
Instance
Av. do Infante D. Henrique, No. 47-53, Macau
Square Building, 3/F-6/F, Macao
8597 0278
Inquiry Counter of Court
of First Instance
Av. do Infante D. Henrique, No. 47-53, Macau
Square Building, 4/F, Macao
8597 0278
Tribunal of Criminal
Prosecution
Alameda Dr. Carlos d’Assumpção, No. 411-417,
“Dynasty Plaza” Building, 4/F, NAPE
8796 6527
Financial Status Certificate
For those who wish to apply for a financial status certificate, they are
required to make an application in person at the Social Service Centre
located in their living district.
The contact information of the Social Service Centres of the Social Welfare
Bureau is as followed:
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Local Customs and Law
Name of the Social
Service Centre
Social Service Centre of the
St. Anthony and St. Lazarus
Parishes (Central District)
Social Service Centre of
the St. Lawrence and the
Cathedral Parishes
Social Service Centre of Our
Lady of Fatima Parish
Social Service Centre of Ilha
Verde
Social Service Centre of Taipa
and Coloane
Address
Avenida do Coronel Mesquita, No.11, G/F
Rua da Praia do Manduco No. 63, 1/F
Rua Nova de Toi Sán No.1-15, Litoral
Building, 2/F
Avenida do Conselheiro Borja No. 56, “Ilha
Verde Centre for Victims of Disasters ”, 1/F
Rua do Regedor, Chun Fok Village, Fase 2,
Block 5, G/F, Taipa
Telephone
2858 0981
2858 0982
8989 7100
8989 7101
2859 6457
2859 6458
2822 5744
2822 5745
2882 7285
2882 7616
9. Legal Advice on Marriage and Family
This service is jointly provided by the Public Prosecutions Office and the
Macao Catholic Family Advisory Council to those who are in need of help.
When citizens encounter problems related to marriage, they can seek
free legal advice from the Public Prosecutions Office. In case of necessity,
the Office shall transfer the respective cases to the Macao Catholic Family
Advisory Council, where its staffs can provide conciliatory service to
the help-seekers. The Public Prosecutions Office provides “Legal Advice
Service on Marriage and Family” at its office, located at the “Dynasty Plaza”
Building, during 14H30 to 17H45 on every Tuesdays. Citizens can call
the hotline of the Public Prosecutions Office at 2872 7272 or the Macao
Catholic Family Advisory Council at 2833 7721 to make advance bookings
for the service.
10. Telephone Enquiry on Public Affairs
Should the public have any doubts or opinions regarding public
administrative procedures and public information, or in need of legal
advice, they can make enquiries to the Public Service and Information
Centre of the Public Administration and Civil Service Bureau in person or
via telephone, mail, e-mail or facsimile.
Address
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Head Office
Rua do Campo, No. 162, Public
Administration Building, G/F,
Macao
Telephone
Homepage
2832 1321
(voice mail service available during
http://www.safp.gov.mo
non-office hours)
Housing
Chapter 4 Housing
1. Tenancy of Private Housing Unit
Private housing units can be rented via property intermediaries or directly
from their owners. Properties to let are usually being advertised on
newspapers and journals. Potential tenants can visit the property agencies
in person to check upon the information of the properties for lease. As
to safeguard the rights and interests of tenants and property owners, a
tenancy contract shall be signed between these two parties.
2. Rights and Duties of Tenants
After the tenancy contract is being signed, tenants are entitled to enjoy
the rights and fulfill the duties contained in the contract. The tenants
are protected by law in terms of rental increase, eviction of tenants and
inspection of leased premise by property owners.
Tenants are not to alter the purposeful use of the rented property as
stated in the tenancy contract or operate any illegal or improper activities
in the premise. Tenants are held responsible to the consequences arising
from these illegal acts.
3. Acquisition of Property
Tips on Acquisition of Property
•• Property Rights:
Before placing any deposit, consumers should visit the Real Estate
Registry to check on the ownership and area (m2) of the property and
to verify if it is mortgaged or under seizure.
•• Area:
In general, the registration of property ownership carries information
on the area of the property as well as the area of out-building
structures and dimensions of common areas, e.g. balcony, open roof,
public facilities or rooftop projections. Before placing any deposit,
buyers should have a comprehensive knowledge of the actual area of
the property.
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Housing
•• Intactness of Property:
Consumers should inspect the property in details prior to its
acquisition. They have to check if there are water stains on walls due
to wall cracks and inquire into the surroundings of the property. Upon
deciding to acquire the property, it is advisable for consumers to give
themselves sometime to pay a few more visits to the property and
make relevant comparison from different perspectives.
•• Signing of Contract:
When consumers enter into an agreement with the property sellers,
they must conclude and sign the contract with the actual property
owners. If the contract is to be signed with agencies/representatives,
make sure that they have authorization letters from the actual
property owners. Specifications pertaining to the area, sales price,
current interior conditions and fittings of the property must be stated
clearly in the contract.
•• Tax and Duties
The contract must state clearly whether it is the buying party or the
selling party is to pay for the deed tax, housing tax, land value tax,
management fee, water, electricity and gas bill.
Reference Information Source: Tips on Property Acquisition, Real
Estate Specialist Net:
http:// www.housepro.com.tw/estate/info/knowhow_1.jsp#link1
Tips on Acquisition of Secondhand Properties
14
•• End-use of Buildings:
Ascertain the end-use of the building unit to be purchased and
when necessary, seek reference from the Information of Housing
Registration of the respective building unit.
•• Area of the Building Unit:
Pay attention to the specification about the area of the building
unit given by the property owner. During on-site visits, consumers
can bring with them tape measure to measure the actual size of
the building unit or ask the selling party to provide specification
documents containing information of the area of the building unit if
necessary.
Housing
•• Age of Building:
The amount of housing loans credited by banks is determined by the
age of the building. If the building is too old, the possibility of getting
mortgage loan is slim or the loan repayment period will be relatively
short.
•• External Features of the Building:
Look into the interior partitioning of the building unit to determine if
it had undergone alterations and observe carefully for signs (compare
the appearance of the building unit with its adjacencies and those on
its upper and lower floor) of illegal appendages projecting from the
external walls of the building.
•• Rights of Third Party:
Check upon whether the building is placed under maintenance order
or any kind of restraint order. Buyers have to know exactly who is to
pay for the maintenance fee prior to the actual transaction of the
building property.
•• Interior Conditions:
Check for any damages within the premise, for instance, look for
signs of water leakage on walls and ceiling or cracked water pipes.
Observe closely to determine if the interior layout had undergone any
repairment. Consult a professional or specialist in case of doubts.
•• Interior Furnishing:
During on-site visits of building units, the selling party could have
stated that certain furniture or equipments of the building unit are
included for free upon the acquisition of the unit. The specifications
of these free giveaways should be contained in the provisional
agreement for sale and purchase or their photos taken as proofs.
•• Location of the Building and its Surrounding Environment:
Buyers should have knowledge about the future development
of the surrounding areas of the building units and their existing
environment. They have to know whether the views from the building
15
Housing
unit that they intend to buy would be blocked by other structures in
the future, are there emission of exhaust gas or noise pollution in the
neighborhood as well as the availability of leisure and recreational
facilities. They also have to consider about the convenience of the
location in terms of transports and shopping. In addition, they have
to check upon the common facilities of the building, e.g., corridors,
staircase, elevator lobby, and their management.
•• Validity of Title Deeds:
Most of the lands in Macao are leased by the government. In this
respect, buyers might have to pay land premium, which is determined
by the validity of the title deeds.
Reference Information Source: Veng Ngai Reality, Tips on Acquisition
of Property:
http://www.vn.com.mo/tips.htm , 14/5/2007.
4. Public Housing
Under the guiding principle of assisting citizens to acquire a proper
dwelling place, the Housing Bureau formulates measures and plans
to enable eligible residents of Macao to apply for social housing and
economical housing.
Social Housing
“Social Housing” apartments are mainly rented to low-income families or
families with particular difficulties. Low-income families refer to those with
total family income less than the lawfully stipulated maximum amount.
Applying individuals or families for rental of social housing apartments
must meet the following basic prerequisites:
- Holder of a valid identification document issued by Macao Special
Administrative Region;
- 18 years of age or those who are no longer under parental rights;
- Years of residency in Macao meets the required standard;
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Housing
- Family members do not own any properties or lands in Macao;
- Total family income remains under the lawfully stipulated amount.
Economical Housing
For those who wish to purchase economical housing apartments, they
should watch out for the announcement of the commencement date and
respective regulations for applying economical housing by the Housing
Bureau.
Applicants must meet the following basic prerequisites:
- Holder of a valid identification document issued by Macao Special
Administrative Region;
- 18 years of age or those who are no longer under parental rights;
- Years of residency in Macao meets the required standard;
- Family members must not be owners of any properties, individual
apartments or lands in Macao; they must not be lessees of any private
lands in Macao;
- Applicant will be disqualified from the public application for
Economical Housing if he/she is a family member of an applicant in
another application that had already been approved by the Housing
Bureau;
- Applicant must fulfill the abovementioned prerequisites prior to the
due day of the application.
The aforementioned information is merely for reference purpose.
Applicants for rental of social housing apartments or for purchase of
economical housing apartments can make direct inquiries to the Housing
Bureau to obtain relevant details about the application procedures.
Housing Bureau
Telephone: 2859 4875
Address:
Travessa Norte do Patane, No.102, Ilha Verde, Macao
Homepage: http://www.ihm.gov.mo
17
Employment
Chapter 5 Employment
1. Gateways to Jobs
In Macao, the local residents have many ways to find jobs, for instance, get
registered at the Labour Affairs Bureau. The functional areas of the Bureau
involves: assist job seekers to find jobs, provide vocational trainings, assist
graduates of vocational training programs to seek jobs through providing
them with information on different professions and work guidelines;
maintain contacts with employees, employers and relevant representative
organizations to remain updated about the current social environment
of the labor force and of collective labor relations; to have better
understanding of the technological, structural and situational factors that
affect employment and working conditions.
For local residents who wish to seek jobs in the private labor market, they
should visit the Employment Promotion Division in person to register for
jobs and submit the required documents. For details, please contact the
Labou Affairs Bureau.
Furthermore, local residents can also try to locate or seek jobs by going
through job recruitment advertisement placed in different newspaper
and journals, online job search, job referrals by friends and family relatives
or making unsolicited calls to companies in person.
2. Non-Fee Charging Employment Agencies
Employment Agency
18
Address
Telephone
Job Referral Service
Department of the Macao
Federation of Trade Unions
Rua de Ferreira do Amaral, No. 21 B, “Hou Mong
Kok” Building, G/G, Flat B
2856 5486
Employment Service
Department of the General
Union of Neighborhood
Associations of Macao
Iao Hon Community Centre of the General
Union of Neighborhood Associations of Macao
(Iao Hon Market Complex, 4/F)
2833 3614
2830 9815
Avenida de Horta e Costa, No. 47, “Fung Seng”
Building, 3/F, Flat A,B
Supported Employment
Centre for the Mentally
Deficient in affiliation of the
Macao Special Olympics
Avenida Concordia, No. 109, Block 8, “Wang Kin”
Building, G/F, Flat F-G,
Bloco VIII,G/F, Macao
Hip Lek Cooperative of
Macao Caritas
Largo de Santo Agustinho, No.1-A
Job Centre of Macao
Gaming Industry Laborers
Association
Rua do Campo, No. 120, “Kin Fai” Building, 3/F
Employment
Job Referral Service
Department of the Women’s
General Association of
Macao
2857 2794
2821 5605
2826 6597
2857 3297
2830 5981
2836 5808
Labour Affairs Bureau
Address:
Avenida do Dr. Francisco Vieira Machado, No. 221-279,
“Advance Plaza” Building, Macao
Telephone: 2859 4875
Homepage: http://www.dsal.gov.mo
19
Social Services and Social Security
Chapter 6 Social Services and Social Security
1. Individual and Family Services
The five Social Service Centres of the Social Welfare Bureau and many
NGOs offer a wide range of individual and family services to the public.
These services are aimed to help individuals and families to deal with
life difficulties, to handle different types of challenges brought forth by
changes in life, to strengthen families’ ability to fight against adversities
and to uplift individuals’ self-esteem and self confidence. These are the
contributing elements for building a harmonious family.
Moreover, the Social Welfare Bureau had set up a Counseling Hotline
(2826 1126) to attend to the needs of individuals and families during
government office hours. During non-office hours, help-seekers can
either leave a voice mail by phone or call the 24-hr Life Hotline (2852
5222) operated by the Macao Caritas.
2. Domestic Violence
A person’s physical safety should be well respected and protected. We
must not tolerate domestic violence in all cases, since it is a criminal act.
Domestic violence refers to the violent acts inflicted upon any family
members (spouse, cohabitant, children or elders) in the form of physical
abuse, psychological abuse, sexual abuse, intimidation and negligence.
The perpetrators of violence shall be penalized as stipulated by law. For
details, please refer to the “Penal Code”.
The victims of violence or those who know about cases of violence
should stand out and seek help to prevent these cases from worsening
and recurring. Upon encountering violence, victims should report it
to the relevant authorities: Public Security Police Force Report Hotline
(999), Judiciary Police Report Hotline (993). Furthermore, there are many
organizations in Macao providing services for perpetrators of violence,
20
Social Services and Social Security
victims of violence and their family members. Relevant government
departments and local NGOs also provide different kinds of social services
to them.
3. Counselling Service for Problem Gambling
In November, 2005, the Social Welfare Bureau of the MSAR government
had founded the “Casa de Vontade Firme” Counseling Service Centre for
Problem Gambling and respective Service Hotline (2832 3998) to help
those people and their family members who are beset by gambling
problem. The Centre provides diversified community education programs
and counseling service to popularize the importance of prevention
against problem gambling amongst the public.
In addition, some NGOs in Macao do also provide counseling service to
those who are beset by problem gambling.
4. Financial Assistance
The financial assistance allocated by the Social Welfare Bureau of the
MSAR government is aimed at helping individuals and families beset by
life difficulties. Eligible applicants must be holders of Macao SAR Resident
Identity Card who have resided continuously in Macao for a designated
number of years and whose total family income remains below the
minimum subsistence index stipulated by the Social Welfare Bureau.
Those who are in need of financial assistance can apply directly in person
at the Social Service Centres of the Social Welfare Bureau located in
different districts.
5. Subsidy for Senior Citizens
Holders of Macao SAR Permanent Resident Identity Cards who are over
65 years old or above are eligible to apply for this subsidy at the Social
Service Centres of the Social Welfare Bureau located in different districts.
21
Social Services and Social Security
6. Child Care Service, Youth Service, Community Centre,
Rehabilitation Service, Elderly Service, Service for
Prevention and Treatment of Drug Dependence
Child Care Service
In Macao, there are non-profit making as well as profit-making day
care centres to take care of children whose parents have difficulty in
finding time to care for them. These centres provide a safe and healthy
environment for children who are under 4 years old and parents can
choose a day care centre based on their own needs.
Youth Service
The government and many NGOs in Macao provide a wide range of
services for youths operated by youth centres, conduct social works on
campus, outreach projects, personal counseling, group activities and
voluntary works. These services are aimed at helping the youngsters
to understand themselves, develop their problem-solving abilities and
personal potentials, to improve their interpersonal relation with family,
friends and peers and to incentivate them to participate and make
contribution to the society.
Community Centre
22
Alongside community development, “Community Centres” are set up
to provide a variety of community services that help citizens to develop
their potentials and encourage them to care about and participate in
community affairs. In the different district-based community centres,
people work together to find solutions to problems happening in their
districts and mobilize them to pay close attention to social policies. They
find ways to better their districts’ life quality and develop mutual support,
harmony and tolerance between different groups of people. The provided
services consist of case-handling, group activity, community educational
programs and training of volunteers.
Social Services and Social Security
Rehabilitation Service
It is aimed at helping the disabled and handicapped to develop their
physical abilities, intelligence and socialization skills so that they can
enjoy equal opportunities, just like their able-bodied counterparts, to
participate in the society at large. The variety of service facilities consist
of day centres, rehabilitation homes, sheltered workshops, vocational
centres, education centres/preschool education centres, rehabilitation
bus service and assessment centre. The type of provided services include
work training, counseling, group activities, outdoor activities, employment
referrals, trainings (physical abilities and knowledge-based).
Elderly Service
Led by the principles of “a Sense of Security, a Sense of Belonging and
a Feeling of Worthiness for the Elderly”, the different services involved
strive to raise the status of senior citizens in the society as a whole. These
supportive services, which are district-based, are tailored to the needs
and physical conditions of the elderly, in hope of improving their life
quality and remind their family to take care of them. In addition, the
Social Welfare Bureau provides different types of residential homes and
institutional care for senior citizens in need of help. The varied services fall
in the areas of community support, home care, psychological and social
support, health care and residential homes.
Service for Prevention and Treatment of Drug Dependence
•• It provides drug treatment and rehabilitation service to drug
dependants and their family members. The services include drug
treatment and nursing care, personal counseling, psychological
therapy, social assistance, referral service, provision of advice and
support to relatives and friends of drug dependants.
•• The government and many NGOs organize educational and publicity
campaign via seminars, training programs, exhibitions, game
23
Social Services and Social Security
booths, enquiry hotline and reception service to impart citizens with
knowledge on drug abuse and information on the types of services
available for drug dependence prevention.
7. Social Security Fund
In 1989, the Macao government had instituted a contributory social
security system, implemented by the Social Security Fund, to provide
support to employees have lost their working ability or deprived of
employment opportunities due to old-age, disabilities or sickness.
This contributory system is comprised of the following schemes: general
contribution, contribution by non-resident laborers, contribution by
day-laborers, contribution by civil servants, voluntary-contribution and
contribution by the self-employed. All employers of the abovementioned
categories other than citizens under voluntary and self-employed
contribution schemes, must have their employees registered with
the Social Security Fund and make respective contribution for them.
Employees under the contributory system enjoy the following benefits as
stipulated by law: old-age pension, invalidity allowance; subsidy: sickness
allowance, unemployment benefits, funeral grant, birth allowance,
marriage allowance; compensation for creditors due to working relations
and for victims of pneumoconiosis.
Local employees are entitled to the benefits provided by the Social
Security Fund. However, employees are not allowed to claim for oldage pension, invalidity allowance, unemployment benefits and sickness
allowance at the same time.
Social Security Fund
Address:
Rua Eduardo Marques, No.2-6, Macao
Telephone: 2853 2850 / 2823 8238
Homepage: http://www.fss.gov.mo
24
Social Services and Social Security
8. Contact Information of Social Service Providers
Head Office of Social Welfare Bureau
Address:
Estrada do Cemitério, No.6
Telephone: 2851 2512
Homepage: http://www.ias.gov.mo
Parish-based or District-based Social Service Centres of Social Welfare
Bureau, Family Counseling and Problem Gambling Counseling
Name
Address
Social Service Centre of the St.
Lawrence and the Cathedral
Parishes (Southern District)
Rua da Praia do Manduco No.63, 1/F
Social Service Centre of the St.
Anthony and St. Lazarus Parishes
(Central District)
Avenida Coronel Mesquita, No.11-X, G/F
Telephone
8989 7100
8989 7101
2858 0981
2858 0982
Social Service Centre of Our Lady Rua Nova de Toi San, No.1-15, Litoral, Building
of Fatima Parish (Toi San District)
2859 6457
2859 6458
Social Service Centre of Ilha
Verde (Ilha Verde and Fai Chi Kei
Districts)
Avenida do Conselheiro Borja, No. 56, “Ilha
Verde Centre for Victims of Disasters ”, 1/F
2822 5744
2822 5745
Social Service Centre of Taipa
and Coloane (Outlying Islands
District)
Rua do Regedor, Chun Fok Village, Fase 2,
Block 5, G/F, Flat AI, Taipa
“The Resilience Centre” - Problem Rua do Campo, No.103, “Associação de
Gambling Prevention and
Construtores Civis e Empresas de Fomento
Treatment Centre
Predial” Building, 1/F, Flat B & D
2882 7285
2832 3902
Family Service Centres
Name
Address
Telephone
Family Service Centre of the
General Union of Neighborhood
Associations of Macao
Rua do General Galhardo No.15, “Vang Kong”,
1/F, Flat A, B and C
2836 5741
Family Service Centre “Kin Wa”
of Social Service Section of The
Methodist Church of Macao
Estrada Marginal da Areia Preta, “Kin Wa”
Building, Block 14, G/F, Flat C
2845 2769
25
Social Services and Social Security
Family Service Centre of the
Women’s General Association of
Macao
Avenida de Horta e Costa, No. 47, “Fung
Seng” Building, 3/F, Flat A,B
Family Service Centre of the
Association of Mutual Help of
Women of the Islands
Rua de Ponte Negra, “Bairro Social da Taipa”,
Block 9, G/F, Flat J,K,L, Taipa
Family Service Centre of Macao
Caritas
Largo de Santo Agostinho, No. 1-A
Marital and Family Counselling
Centre of the Association of
Mutual Assistance to Macao
Families
Avenida da Concordia, No. 281, “May Fair
Garden” Building, Fase II, 4 G/F
Family Service Centre of The
Women’s General Association of
Macao (Northern Distict)
Rua da Fabrica, No. 218-222, “Macau” Building,
Block E, G/F, Flat B-E
Mutual Assistance Centre for
Women of the Sisters of the
Good Shepherd
Rua Central, No. 107 & 111, “Tak Tai” Building,
Fase II, G/F, Flat A and B
Child Protection Centre of
Against Child Abuse Association
of Macao
Rua Nam Keng, No. 386C and Av. Guimarães,
No. 445, “Imperial Mansion” Building, G/F and
1/F Flat H
“Praça de Ponte” Family Service
Centre
Rua de Francisco Antonio, No. 89 G/F
2857 2794
2821 5990
2882 7116
2893 0362
2893 3507
2838 8886
2851 9016
2851 9632
2835 8615
2885 5218
2885 5219
2893 8229
2893 9146
Integrated Services for New Arrivals to Macao
Name
Address
Community Centre “Iao Hon” of
Rua do Mercado de Iao Hon, Iao Hon Market
General Union of Neighbourhood Complex, 4/F, Community Centre of Iao Hon
Associations of Macao
Telephone
2848 3261
2848 3262
Temporary Shelters
Name
26
Address
Good Shepherd Centre
Undisclosed
Centre for Street Sleepers of Macao
Rua do Asilo, Ilha Verde
Temporary Shelter for Women
“Ian Oi Chi Ka”
Undisclosed
Lai Yuen Centre of the Women’s
General Association of Macao
Macau PO Box No. 6559
Telephone
--2827 0939
--2832 6632
Social Services and Social Security
Institutions providing Counseling Service Hotline
Name
Address
Macao Caritas - Life Hope Hotline Undisclosed
24-hr Hotline
2852 5222
Counseling Service for Problem Gambling
Name
Address
Macao Yat On Centre
Rua Comandante Mata e Oliveira, No. 7-11,
“Kam Loi” Building, G/F, Flat K
“Choice of Happy Path” - Sheng
Kung Hui Association
Rua de Pedro Nolasco da Silva, No.55
Macao Industrial Evangelistic
Fellowship
Rua Nova da Areia Preta, “Nam Va San Chun”
Building, Block 1, G/F, Flat A
Telephone
2821 0033
2835 3449
6240 8181
2845 3151
Mutual Help Services of Single-Parent Network
Name
Address
Telephone
Family Service Centre of Macao
Caritas
Largo de Santo Agostinho, No.1-A
2893 0362
2893 4109
2893 3507
Family Service Centre “Kin Wa”
of Social Service Section of The
Methodist Church of Macao
Estrada Marginal da Areia Preta, “Kin Wa”
Building, Block 14, G/F Flat C
2845 4036
2845 2769
Family Service Centre of The
Women’s General Association of
Macao
Avenida de Horta e Costa, No. 47, “Fung
Seng” Building, 3/F, Flat A,B
2857 2794
2821 5990
Community Centre of Toi San
(Tamagnini Barbosa) of Macao
Federation of Trade Unions
Rua de Lei Pou Chon, Tamagnini Barbosa
2823 4898
2823 3042
Community Centre “Iao
Hon” of General Union of
Neighbourhood Associations of
Macao
Rua do Mercado de Iao Hon, Iao Hon Market
Complex, 4/F, Community Centre of Iao Hon
2848 4068
2848 3261
2848 3262
27
Education
Chapter 7 Education
1. Education System
Non-Tertiary Education
According to the stipulations of Law No. 9/2006, “Fundamental Law on
Non-Tertiary Education System”, minors who are aged between 5 to 15
years old are required to attend free education compulsorily. Parents have
the obligation to process enrolment for minors who fall within the scope
of compulsory education during every academic year while those who
are to receive education bear the responsibility to attend school.
Starting from the 2007/2008 academic year, Macao has officially
implemented a comprehensive free education system during 15
schooling years, inclusive of 3 years in infant and pre-primary education, 6
years of primary education and another 6 years of secondary education.
Infant and Pre-primary Education
Infant education in Macao, which is designed for children who have
reached 3 years old, lasts for two years. As for one year pre-primary
education, children with 5 years of age are eligible for attendance.
Children will valid supporting documents to prove that they have the
right to stay in Macao are eligible to apply for enrolment of these two
phases of education.
Presently, government-run and private kindergartens provide infant
education as well as pre-primary education. The government-run
kindergartens and those private kindergartens which offer free education
also provide free pre-primary education to the public. But for some
private kindergartens, they provide fee-charging infant and pre-primary
education with tuition fee decided by the respective kindergartens in
accordance with laws.
28
Education
Primary Education
Primary education in Macao lasts for 6 years. A child begins to attend the
first year of primary education when he/she reaches 6 years old during
the respective school year while the maximum school age for primary
education attendance is 15 years old. Children will valid supporting
documents to prove that they have the right to stay in Macao are eligible
to apply for primary education. In case a student is over the schooling age
for primary education, he or she could apply for recurrent education.
Presently, fee primary education is provided through public schools
and a considerable number of private schools. Furthermore, some
private schools provide primary education with school fees decided by
themselves in accordance with the law.
Secondary Education
The secondary education in Macao is constituted by two levels, junior and
senior, with 3 years of junior secondary education and 2-3 years of senior
secondary education. The maximum school age for students attending
the junior and senior levels are 18 years old and 21 years old respectively.
Children will valid supporting documents to prove that they have the
right to stay in Macao are eligible to apply for secondary education. In
case a student is over the schooling age for secondary education, he or
she could apply for recurrent education.
Special Education
At present, government-run, as well as private schools in Macao, provide
special education to those who are in need. In general, special education
is composed of three types:
Type I: Inclusive education, in which students with special needs are
integrated into regular school classes together with normal students. This
type of education is oriented towards students who need special aides
29
Education
in terms of learning, sensory perception (eg. sense of hearing and vision)
and limb functioning. Being integrated in regular classes, these students
receive similar education as normal students and learn from curriculum
and teaching materials prepared for normal students. However, teachers
will make adequate adjustments to give proper attention and sufficient
assistance to these students. In inclusive classes, there is relatively less
number of students as compared to regular classes.
Type II: Special classes designed for students who are less proficient
in learning. These students attend special classes which adopt regular
curriculum of normal classes. The teachers will make adequate
adjustments to help these students to become integrated into the
community and daily livelihood via education.
Type III: Special classes designed for students who are mentally
handicapped or suffering from multiple impairments. Besides general
subjects, the adopted curriculum consists of practical training and
learning programs on self-care, communication skills and how to adapt to
the community. The teaching materials are usually thematically compiled
to match with the capabilities of the students and are associated to their
daily life.
Recurrent Education
The Education and Youth Affairs Bureau is responsible for the overall
planning and implementation of recurrent education. It is dedicated to
those who are over-aged for attending the various education levels of
formal education. Attendees of recurrent education enjoy the opportunity
to learn and acquire the necessary basic knowledge and abilities for
further studies, to integrate into the society or to be able to make selfprogress. Presently, the education levels of recurrent education in Macao
encompass primary, junior secondary and senior secondary education.
30
Education
Continuing Education
Continuing education, inclusive of recurrent education, refers to a variety
of educational or training activities other than formal education. It is
a complementary development of school education and embodies
the notion of life-long learning. The attendees are able to expand their
knowledge, develop their potentials and engage in life-long learning.
The Education and Youth Affairs Bureau and some private schools have
organized such programs for those who intend to continue their pursuit
of learning.
Vocational and Technical Education
It is a kind of educational model incorporated into senior secondary
education with the aim to train up technical personnel equipped with
intermediate qualifications. Via designated trainings, the attendees path
their way for whole person development, acquire professional orientation
and are able to obtain the basic knowledge, capabilities and develop
professional spirit required by a certain profession. Vocational and
Technical Education also caters to the needs of those who wish to further
their studies after secondary education. Schools which provide formal or
recurrent education can institute curriculum for Vocational and Technical
Education.
Higher and Tertiary Education
It is instituted for sustaining concrete personnel training in the field
of science, culture and technology. The relevant institutions impart
students with all kinds of practicable scientific knowledge, who will
then be equipped with the specialized know-hows for engaging in
different professional and cultural industries. These students are able to
develop divergent and innovative thinking, learn to conduct scientific
researches, make critical analysis and engage in art creativity. At present,
there are a number of institutions of higher and tertiary education which
31
Education
confer degrees to their graduates. These institutions provide full-time or
part-time course programs leading to higher diploma, baccalaureate,
master and doctorate degrees. For further details on course information
and admission requirements, please inquire directly to the respective
institutions, visit their websites or refer to the following contact
information.
2. Contact Information
Inquiry on Private Schools
Education and Youth Affairs Bureau
Address:
Avenida de D. João IV, No.7-9, 1/F
Telephone: 2855 5533
Homepage: http://www.dsej.gov.mo
List of Private Schools (I)
Name
32
Address
Telephone
Homepage
S. José School of Ká Hó Ká-Hó Village
2887 0400
Baptist School of Há
Ván District
Rua da Praia do Manduco, No.
46-48
2857 2396 http://www.hwbs.net
Our Lady of Fátima
School
Rua da Missão de Fatima No.61
2826 6990 http://i.campus.fatima.
ctm.net
Tong Sin Tong School
Rua Camilo Pessanha, No.64
2892 0484
Mateus Ricci School
(Secondary Section)
Travessa de S. Paulo, No.1A
2896 5344 http://ricci.edu.mo
São João de Brito
School
Rua Pedro Coutinho, No.118
2858 1141
School of the
Neighborhood of
Patane District
Rua da Palmeira, No.99
2857 6838
Baptist School of Sha
Lei Tau District
Rua Ribeira do Patane, No.169S
2831 6527
“Concordia” Special
Education School
Rua de Madrid, No.183, “Chu
Kuan” Building, 3/F, G/F, Flat Q,
Macao
2837 8582 http://home.macau.ctm.
net/~csse
Avenida Primeiro de Maio, “Kam
Hoi San Garden” Building
2876 2301
Caritas School
Calçada do Quartel, No. 8,
Coloane
2888 0034
Tong Nam School
Rua do Almirante Costa Cabral,
No.138
2836 2077 http://www.tongnam.edu.
mo
Ilha Verde School
Avenida Conselheiro Borja,
No.496
2857 3710 http://www.iv.edu.mo
Estrela do Mar School
Rua do Padre António, no.36
2857 2293 http://www.edmschool.
net
Hói Fai School
Praca das Portas do Cerco, Edif.
Jardim San Pou 2o. andar
2831 9444 http://home.macau.ctm.
net/~hoif
Seong Fan (Business
Studies) School
Avenida do Dr. Francisco Vieira
Machado, No. 539,
2831 3099 http://www.esf.edu.mo
Pui Ching Secondary
School
Avenida Horta e Costa, No.7
2852 9333 http://www.puiching.edu.
mo
Pui Va Secondary
School
Rua 2 do Oceano Garden, No.
90, Ocean Garden, Taipa
2881 1019 http://www.puiva.edu.mo
Pui Tou Secondary
School
Avenida do Dr. Rodrigo
Rodrigues, No. 263
2878 2257 http://pooito.edu.mo
School of the Women’s Rua do Campo, No.218,
General Association of Women’s Association Building,
Macao
4F-5/Fr
2835 3595 http://www.fulen.edu.mo
Kao Yip School
Rua do Monte, No.4-6
2836 9195 http://www.kaoyip.edu.
mo
“Kai Chi” Child
Development Centre
Rampa do Padre Vasconcelos
2876 1191 http://home.macau.ctm.
net/~kaichi
“Kai Chong” Education Travessa Norte do Patane,
Centre for Children
“Mayfair Garden” Building, Block
with Auditory Problems 3, No. 32, G/F
2841 5554 http://i.campus.mda.ctm.
net
Chan Sui Ki Perpetual
Help College
Estrada da Vitória, No.28
2831 5486 http://home.macau.ctm.
net/~cskphc/
Chan Sui Ki Perpetual
Help College (Branch)
Travessa dos Bombeiros, No.9G
2837 3429 http://www.phcsuc.k12.
edu.mo
Education
Caritas Kindergarten
Millennium Secondary Avenida Sir Anders Ljungstedt, 2875 5205 http://www.mss-mllc.
No. 238, China Civil Plaza, 8/F-9/F
com
School
The Workers’ Children
High School
Rua 2 do Bairro de Concórdia
no.163
2823 4381 http://www.louhau.edu.
mo
33
Education
34
Vocational Training
Department of Labor
Affairs Bureau
Rua da Doca dos Holandeses,
2871 8594 http://www.dsal.gov.mo
No.76, Ocean Industrial Building,
Fase I, 3/F
School of the Children
of Agriculturists
Istmo Ferreira do Amaral, No.40
2843 5575 http://www.choinong.
edu.com
Salesiano Institute
Rua de Lourenço, no.16
2857 3734 http://www.ism.edu.mo
Xin Hua Evening
Secondary School
Avenida do Conselheiro Borja,
No. 355, Ka Ying Court, 2/F
2826 3669 http://i.campus.xinhua.
ctm.net
Sheng Kung Hui Choi
Kou School
Avenida Dr. Francisco V.
Machado, No.266
2834 1791 http://i.campus.choikou.
ctm.net
Sheng Kung Hui
Primary School
Avenida Padre Tomás Pereira,
No.109-117, Taipa
2885 0000 http://www.skhps.edu.mo
Sacred Heart Canossian Avenida Ouvidor Arriaga, No.86
College (English Section)
2857 3489 http://www.shcces.edu.
mo
St. Anthony's English
Kindergarten
Avenida da Praia Grande,
No.743, 1/F
2832 2088 http://www.
stanthonysmacau.com
Santíssimo Rosário
School
Largo da Companhia, No. 14
2837 3063 http://www.rosario.edu.
mo
St. Paul’s School
Rampa dos Cavaleiros, No.12-14 2851 9364 http://www.espaulo.edu.
mo
S. José Diocesan
Secondary School
Rua Marginal da Ilha Verde
2827 0594 http://www.cdsj.edu.mo
S. José Diocesan School Rua do Lei Pou Chon do Bairro
(No.5)
Tamagnini Barbosa, No. 15-17
2857 4255
Sacred Family School
2857 4124 http://home.macau.ctm.
net/~sfschool
Rua de Bráz da Rosa, No.15
Dom João Paulino School Avenida de Carlos da Maia, Taipa
2834 5168 http://www.edjp.edu.mo
St. Maria Mazzarello
School
Rua da Praia do Manduco,
No.103
2837 2802
St. Teresa School
Avenida Conselheiro Borja,
No.592
2857 3494
Santa Rosa de Lima
Chinese Secondary
School
Rua da Santa Clara, no.21
2871 3702 http://www.santarosasc.
edu.mo
Santa Rosa de Lima
English Secondary
School
Avenida do Dr. Rodrigo
Rodrigues, No.367
2857 3619 http://srleng.edu.mo
Praça Luís de Camões, No.4
2857 3748 http://gw.puiching.K12.
edu.mo
Sacred Heart Canossian Avenida Coronel Mesquita,
College (Chinese Section) No.75
2857 2422 http://www.shcc.k12.edu.
mo
Dom Luis Versíglia
School
Ká-Ho Village
2887 0418 http://www.edlv.edu.mo
Madalena de Canossa
School
Rua do Comandante João Belo,
No.28, Fai Chi Kei
2856 4110
Fukien Scool
Rua de Lei Pou Chon
2823 7505
Kwong Tai Middle
School
Rua Nova do Patane, No. 98,
Luen San Square, G/F
2836 7585 http://www.kwongtai.edu.
mo
Tak Meng School
Rua do Mercado do Bairro Iao Hon,
Edifcio Lok Fu San Chun, 1 andar
2830 0837
Lin Fong Pou Chai
School
Avenida Almirante Lacerda, next 2856 2241
to Lin Fong Pou Chai Temple
D. José da Costa Nunes Av. Sidónio Pais
Kindergarten
2853 3544
Macao Sam Yuk Middle Rua do Colegio, Taipa
School
2882 5562 http://www.samyuk.k12.
edu.mo
Macao Chong Tak School Rua dos Pescadores No. 90
2871 9621
Affiliated School of the Rua de Tai Lin
University of Macao
2884 1242 http://www.asum.edu.mo
Technical- Vocational
Secondary School of
Macao Federation of
Trade Unions
Rua de Lai Pou Chon
2822 1711 http://www.kljc.edu.mo
Canadian College of
Macao
Avenida da Amizade, No. 405,
“Seng Vo” Building, 2/F, Flat A
2878 2231
Macao Neighborhood’s Avenida da Longevidade, No.
School
355
2842 2665
Macao Baptist School
Rua Pedro Nolasco da Silva, No.41
2834 3986 http://www.mbc.edu.mo
International School of Avenida Wai Long, Macau
Macao
University of Science and
Technology (Block K), Taipa
2853 3700 http://www.tis.edu.mo
Portuguese School of
Macao
2857 2240 http://www.epmacau.edu.
mo
Avenida Infante D. Henrique
Education
Canossa Pui Ching
School
35
Education
Dance School of the
Macao Conservatory
Alameda Dr. Carlos
d’Assumpcao, No. 335-341,
Hotline Building, 3/F, NAPE
2875 0562
Ling Nam Secondary
School
Estrada dos Parses, No.1
2857 3377
Hou Kong Middle
School
Estrada Ferreira do Amaral, No.3
2833 7954 http://www.houkong.edu.
mo
Dom Bosco (Yuet Wah) Estrada Ferreira do Amaral, No.6
Primary School
2833 7928
The School of the
Nations
Rua de Luís Gonzaga Gomes,
No.136, Edif. Lei San, 4 andar
2870 1759 http://www.
schoolofthenations.com
Keang Peng School
Avenida Hipódromo, No. 389
2842 3118 http://www.keangpeng.
k12.edu.mo
Schools provided with vocational and technical education program
in their senior secondary school curriculum
School
36
Curriculum
Telephone
Millennium Secondary School
business practices, creative art
2875 5205
Pui Va Secondary School
Sports and physical education, information
technology
2881 1019
S. João de Brito School
comprehensive sports program
2858 1141
Portuguese School of Macao
hospitable reception, tourist information,
tourism (night course)
2857 2240
Technical- Vocational Secondary
School of Macao Federation of
Trade Unions
computer, cooling system, elevator, account,
translation
2822 1711
Macao Sam Yuk Middle School
physical health, business affairs, computer,
music, tourism, translation
2882 5562
Estrela do Mar Secondary School
Art and design, social services
2897 6463
Dance School of the Macao
Conservatory
Dance (Chinese dance and ballet)
2875 0562
Sino-Luso Technical- Vocational
School
Daytime: graphic design, clothes manufacture,
martial art, computer, electronics, business,
tourism
Night time : graphic design, social services,
computer, industrial maintenance, business
2845 6071
Education
List of Institutions of Higher and Tertiary Education
Name
Address
Telephone
Homepage
University of Macao
Av. Padre Tomás Pereira,
Taipa
28831622
http://www.umac.mo
Macao Polytechnic
Institute
Rua de Luis Gonzaga Gomes
2857 8722
http://www.ipm.edu.mo
Institute for Tourism
Studies
Colina de Mong-Há
2856 1252
http://www.ift.edu.mo
Academy of Public
Security Forces
Calçada do Quartel, Coloane
2887 1112
http://www.fsm.gov.mo
Asia International Open Av. do Dr. Rodrigo
University
Rodrigues, Royal Centre
Building, 3/F
2878 1698
http://www.aiou.edu
Macao Inter-University
Institute
Rua de Londres No.16,
8796 4400
http://www.iium.edu.mo
Kiang Wu Nursing
College of Macao
Est. Repouso No.35, G/F
8295 6200
http://www.kwnc.edu.mo
Macao University
of Science and
Technology
Avenida Wai Long, Taipa
8897 2221
8897 2223
http://www.must.edu.mo
Macao Institute of
Management
Rua de Xangai No. 175, Edif.
ACM, 9° Andar
2832 3233
http://www.mma.org.mo
Macao Millennium
College
Alameda Dr. Carlos
d’Assumpcao No. 255, China
Civil Plaza, 8/F
2878 8186
http://www.mmc.edu.mo
37
Health and Medical Services
Chapter 8 Health and Medical Services
In Macao, health care and medical services are either provided by the
government or operated by private entities.
1. Health Services provided by the Government
Health Centres
The health centres operated by the Health Bureau of the MSAR
government provide primary health care service to the public and offer
free medical consultation to residents of Macao. For those who do not
possess a Macao Resident Identity Card, consultation fee is required. In
general, all health centres merely provide services to residents who reside
(in some cases, work or study) in the respective districts where the centres
are located. However, under special circumstances, like emergency cases
or when the health centre of a district is unable to provide services (eg.
dental and health care), the residents living in the district of that health
centre can seek services from health centres located in their living
districts. Residents residing in certain district should seek medical and
health services from the designated health centre that is located in their
district area.
The variety of services provided by health centres are: antenatal care,
family planning, child health care, adult health care, stomatological care,
schooling children health care, health education, home visits, emergency
service, referral service, vaccination, other kinds of care services, ambient
and food monitoring.
Health Centre
38
Address
Telephone
Tap Seac Health Centre
(Central District)
Av. Conselheiro Ferreira de Almeida, Macao
2852 2232
Fai Chi Kei Health Centre
(Northern District)
Estrada Marginal de Patane, Macao
2856 2922
Rua Constantino Brito, No.11, 4F-7/F, Macao
2892 0024
2892 0025
St. Lawrence Health Centre
(Fong Son Tong)
Trav. Inácio Baptista, No.2, G/F, Macao
2831 3418
Areia Preta Health Centre
(Hac Sa Wan)
Rua Central da Areia Preta, Lote de Terra 18,
Macao
2841 3178
Taipa Health Centre
Estrada dos Jardins de Oceano, Taipa
2881 3089
Coloane Health Centre
Largo Presidente António Ramalho Eanes,
Coloane
2888 2176
Taipa Elderly Health Station
Rua da Ponte Negra, Bairro Social da Taipa,
No.115F, Block 11, G/F, Taipa
2882 7667
Health and Medical Services
Porto Interior Health Centre
The Hospital Centre of Conde S. Januário (CHCSJ)
CHCSJ provides specialized medical treatment and rehabilitation health
care service via its Emergency Service, In-patient and Out-patient
Consultation departments. Besides Emergency Service, most of the
specialist consultations provided by CHCSJ is only available to patients
who are referred by the Health Centres and had made advance bookings
for these consultations.
Address:
Etrada do Visconde de S. Januário, Macao
Telephone: 8390 5000 / 2831 3731
Homepage: http://www.ssm.gov.mo
2. Non-government provided Health Services
Kiang Wu Hospital
Nowadays, Kiang Wu Hospital has many departments and service units:
Emergency Unit, Outpatient Consultation, Inpatient Service, Centre for
Prevention and Treatment of Cardiovascular Diseases, Dialysis Centre,
Hong Neng Centre, Ophthalmological Centre. The hospital provides
specialist consultation via different department, namely internal
medicine, surgery, obstetrics and gynecology, pediatrics, dermatology,
39
Health and Medical Services
otolaryngology, ophthalmology, stomatology, traditional Chinese
medicine, physiotherapy, anesthesiology, radiology, clinical laboratory,
pharmaceutics, pathology, Centre of Information Technology and Central
Sterile.
Address:
Estrada do Repouso
Telephone: 2837 1333
Homepage: http://www.kwh.org.mo
Macau University of Science and Technology Hospital
The hospital integrates Chinese and Western medical services which
are mutually complementary. Besides consultations offered by the
Department of General Practice and having Inpatient Service, it houses
a Teaching Clinic, specialist consultation by appointment; specialist
medical treatment, rehabilitation and health conservation programs that
incorporate in-home medical care and travel itinerary.
Address:
Avenida Wai Long, Macau University of Science and
Technology, Block H, Taipa
Telephone: 2882 7833 / 2882 1838
Homepage: http://www.mustf-hospital.org.mo
Macao Workers’ Clinic
The Macao Federation of Trade Unions founded the Macao Workers’ Clinic
on 15 March, 1951. The Clinic provides medical services in its departments
of Traditional Chinese Medicine, Western Medicine, ophthalmology,
gynecology, internal medicine, pediatrics, otolaryngology, dentistry
and clinical laboratory. Recently, it has added cardiology and provides
a handful of clinical examinations, for instance, B-ultrasonic scanning,
colposcopic biopsy, 24-hr Dynamic Electrocardiography, electrocardiogram treadmill exercise test. Moreover, the Clinic provides free child
health care services.
40
Address
Telephone
Rua do Bispo Medeiros, No. 7B
2857 2132
2857 3834
Areia Preta Branch Clinic
Estrada da Areia Preta, No. 42A, 2/F
2834 2428
Manduco Branch Clinic
Rua de Ponte e Horta, No.8, Kuan Heng Building,
Back Block, Flat M-L
2834 2428
Iao Hon Branch Clinic
Rua Dois do Bairro Iao Hon No.56, “Shun Lei”
Building, 1/F, Flat F
2841 6596
2841 6597
Tung Sin Tong Clinic
The Tung Sin Tong Clinics provide services which encompass Chinese and
Western Medicine. The Traditional Chinese Medicine Department offers
services in internal medicine, orthopedics, gynecology and acupuncture
while its Western Medicine Department provides services in pediatrics,
otorhinolaryngology, dentistry and maternal and child health care.
Distribution of Clinics
Address
Health and Medical Services
Distribution of Clinics
Main Clinic
Telephone
Main Clinic
Rua de Camilo Pessanha, No. 55
2892 2022
Clinic II
Rua das Lorchas, No. 273
2893 8963
Tamagnini Barbosa Branch
Clinic of Chinese Medicine
Av. Do Artur Tamagnini Barbosa, “Kam Koi Kok”
Building, Block 17, G/F, Flat A-B
2823 8600
Tung Sin Tong Pharmacy
Rua de Camilo Pessanha, No. 60
2892 0889
Chinese Medicine Clinic of the Neighborhood Welfare Association of
Macao
The Clinic provides non-profitable medical and health care services to the
local residents. Today, it offers consultation in internal medicine, bonesetting, physiotherapy and acupuncture to outpatients.
Address:
Avenida da Longevidade, No. 53E, G/F
Telephone: 2841 6538
41
Health and Medical Services
42
Private Clinics and Private Laboratories
There are a variety of private clinics and laboratories in Macao to serve
the different medical needs of the local residents. The relevant medical
charges vary in accordance to the medical services provided. For details,
please visit:
http://www.yp.com.mo/cn/default.asp
Traffic
Chapter 9 Traffic
1. Guidelines for Pedestrian Road Crossing Safety
The traffic of Macao adopts a “Left-hand Traffic System”, which requires
all vehicular traffic to keep to the left side of the road. Pedestrians have
to use the pedestrian walkways, passageways and areas designated for
road-crossing. In case these facilities are not available, pedestrians should
walk along the road curb in a safely manner while observing the safety of
others at the same time.
When pedestrians have to cross the road, they must use the zebracrossings or pedestrian crossings which are equipped with traffic light
signals. At pedestrian crossings which are not equipped with adequate
traffic signals within 50 meters peripherally, pedestrians are not required
to use the aforementioned road-crossing facilities.
The “Road Traffic Law”, stipulated by Law No. 3/2007, had been enforced
on 1 October, 2007. Pedestrians should observe the stipulated rules and
regulations.
2. Public Transport
Public Bus
In Macao, there are two public bus companies providing bus transport.
The buses, consisting of large and mini ones, shuttle between Macao,
Taipa and Coloane over main roads and streets. The bus-stops are
affixed with bus route information of different bus numbers, written in
Portuguese and Chinese.
The passengers should prepare themselves with coins to pay the exact
bus fare or purchase prepaid monthly pass or the Value-Added “Macau
Pass” Card, since no change is returned by the bus.
43
Traffic
For detailed information about bus timetable and bus routes, please
contact the following companies:
TCM - Sociedade de Transportes Colectivos de Macau
Address:
Aterro do Pac On, Avenida Son On, Lote L, Taipa
Telephone: 2885 0060 / 2878 7809
Homepage: http://www.tcm.com.mo
TRANSMAC
Address:
Estrada Marginal da Ilha Verde, No.2
Telephone: 2827 1122
Homepage: http://www.transmac.com.mo
Taxicab (Taxi)
There are two types of taxicabs in Macao, the commonly known “Black
Cab” and “Yellow Cab”. The “Black Cab” is black in color, with its roof painted
in cream color while the “Yellow Cab” is in bright yellow color. The taxi
fare is standardized by the government and passengers are to pay the
required fare according to Taxi Fare Table.
As stipulated, when passengers take a ride by taxi from Macao to the
outlying Coloane Island, they have to pay a surcharge on top of the
regular taxi fare. In case passengers have to place their luggage in the
boot of the taxi, each piece of luggage carries a surcharge as well.
These two types of taxis provide radio-taxi-service; passengers can phone
the relevant taxi radio station at 2851 9519 for “Yellow Cab” and 2893 9939
or 8398 8800 for “Black Cab” when they need taxis.
Should there be any complaints or inquiries about taxi services, please
contact the Inquiry Hotline of the Civic and Municipal Affairs Bureau at
2833 7676.
44
The assorted types of vehicles used in personal transport range from
motorcar, motorcycle to bicycle. Motorcars and motorcycles are the main
vehicles for personal transport use. Bicycles are not allowed on bridges
and in tunnels.
Traffic
3. Personal Transport
45
Consumer Rights
Chapter 10 Consumer Rights
1. Consumer Rights
According to Article 2 of Law No.12/88/M promulgated on 13 June, 1988,
which stipulates the “Protection of Consumers”, consumer is defined as
anyone to whom goods are supplied or services rendered for his/her own
private consumption by a professional individual or group that engage
in an economic activity. The Macao Consumer Council is in charge of the
responsibility to promote and safeguard consumer rights.
“Adherents to the Consumer Arbitration Centre” and “Certified
Shops”:
As “Adherents to the Consumer Arbitration Centre”, these traders promise
to submit disputes cases arise between them and consumers to be
arbitrated in accordance to law by the Consumer Arbitration Centre.
This commitment has somehow increased the confidence of consumers
during their consumption while protecting and expanding the goodwill
of these traders.
Since its founding in 2001, the Macao Consumer Council has been issuing
“Certified Shop” hallmarks to those adherents who never have complaints
filed against them. This hallmark encourages the certified shops to
exercise due care for consumer rights when promoting their businesses.
The Council makes use of its online homepage and other possible means
to popularize the “Certified Shops” quality initiative program to local and
worldwide consumers.
Head Office of the Macao Consumer Council
Address:
Rua Inácio Baptista, No.6- 6A, Seaview Garden Building, G/F,
Macao
Telephone: 8988 9315
46
Consumer Rights
Iao Hon Branch of the Macao Consumer Council
Address:
Rua Um (Bairro Iao Hon) No.18, G/F, Macao
Telephone: 8988 9315
Homepage: http://www.cc.informac.gov.mo
2. Shopping Tips
•• Macao is a free market in which traders and business owners can
determine the price of the goods they sell and the service charge of
service rendered. However, for some public utilities like electricity and
water supply, telephone and taxi services, the government has control
over their respective service charge. Before purchasing a product, it is
advisable to visit a couple of shops to have an idea of the market price
of that product through comparing the sales price listed in different
shops.
•• As stipulated by the laws and regulations of Macao, all kinds of
services rendered and goods for sale are priced in Pataca (MOP$).
•• If people tell you that foreign passport holders or tourists from
Mainland China can enjoy special discount upon buying ginseng,
Chinese herbs, dried seafood, jewelries and some other products,
please do not believe in what they said.
•• Before purchasing a produc t, consumers must have a full
understanding of its model, functions and negotiated sales price.
•• Upon the purchase of electronic products, like audio-visual,
telecommunication, computer products, consumers must know about
their applied voltage and check if the listed sales price includes the
prices of accessory parts.
•• The local mobile phone retailers do not provide “Three Guarantees”
47
Consumer Rights
to its customers like their counterparts in China. Consumers should
inquire the respective retailers about details of maintenance and after
sale services.
•• For the purchase of products which are priced according to their
weight, as in the case of Chinese medicine, ginseng, herbs and
dried seafood, consumers must have a clear understanding on the
calculation method of their unit price and their weight measure.
Consumers should not change their mind and buy products other
than the ones they intended to buy due to persistent persuasion
of the salesperson. In case of doubts, consumers can contact
the Consumer Council ( Tel: 8988 9315) or make inquiries to the
distributors (authorized dealers) of the respective products.
•• Having knowledge about the different between “parallel imports” and
“dealer goods” are important. “Parallel Imports” refer to all products
which are imported by retail shops without going through the
regional distributors (authorized dealers) and thus, authorized dealers
do not provide maintenance service for these “parallel imports”. In
general, the sales price of “parallel imports” is comparatively lower than
that of “dealer goods”, which are imported via regional distributors
(authorized dealers). If consumers want to buy “dealer goods”, they
should make relevant inquiries to the salesperson upon purchase.
Consumers must ask the retail shop for the invoice and the certificate
of maintenance issued by the authorized dealer of the purchased
product.
•• As Macao houses a rich variety of gourmet food, tourists can always
make inquiries about the address, prices of dishes and make advance
bookings via phoning up the respective restaurants and food outlets.
•• Many restaurants in Macao price fresh seafood by their weight.
When consumers wish to have seafood, they should inquire about
the calculation method of their unit price and their weight measure
48
Consumer Rights
before ordering. In Macao, the local weight measure is catty and taels;
one catty conatins 16 taels.
•• For some restaurants, they include “Tea & Sauce Charges” in their bill
for their customers. These charges refer to the charge for hot tea, small
plates of sauces/pickled vegetable/peanuts brought for the customers
prior to food serving. The “Tea & Sauce Charges” can be calculated by
table or by the number of customers in each table.
•• Upon paying for a product, consumers should make sure that all the
accessory parts of the product are included and its packaging is intact.
•• Consumers should ask the retail shops for sales voucher. Prior to
settling the payment, consumers should make sure that the voucher
contains the specifications (name of the product in details, model-no.,
quantity, unit price, total price) of the purchased product, information
of after-sales service and all of the verbal guarantees made by the
salesperson during the transaction.
•• Upon purchasing gold accessories and jewelries, it necessary to verify
that the sales voucher contains information about their gold fineness
and weight, the price of gold during the day of purchase; or the
name and type of precious stones and their relevant weight. In the
member shops of the Macao Goldsmith's Guild, “tael” is the unit of
measurement for weight of gold; 1 tael =37.5 grams.
•• If consumers intend to pay their purchasing in other currencies, they
should ask the retail shop if it accepts payment by foreign currency
and inquire about the exchange rate between Patacas and the
respective foreign currency.
•• Macao accepts all major international credit cards. When consumers
swipe their credit cards to pay purchased goods, they must check for
49
Consumer Rights
information about the purchased items and the type of currency used
for paying, which are generally printed onto the receipt. Cardholders
should only sign the receipt after verifying that all information is
correct. Please keep the counterfoil of the receipt for record purpose.
•• In general, restaurants add a 10% service charge to bills of food and
during the period of the Chinese New Year, some restaurants increase
their service charge. If consumers have doubts regarding service
charge, they should make inquiries to the attendants before taking
seats.
•• Over past few years, the MSAR government has exempted certain
consumer industries from 5% tourism tax. If consumers have doubts
regarding tourism tax, they should make inquiries to the relevant
government department.
•• Consumers are recommended to purchase goods from shops bearing
Quality Mark issued by the Macao Consumer Council.
•• When riding on a taxi, consumers should note down its license plate
and the particulars of its driver. In case if the consumers’ rights are
being violated, consumers can have ways to pursue investigation of
the violation.
•• Should disputes arise during purchase, consumers are advised not to
argue about the conflict issue inside the shops. They should ask the
shops for the sales voucher and then seek help from the Consumer
Council as soon as possible. In case of serious disputes, consumers
should inform the police immediately (Telephone: 999).
3. Currency in Circulation
The official currency of Macao is MOP$ (Pataca). There are banknotes
and coins in the following denominations: Coins: 10, 20 and 50 avos; 1,
50
In Macao, although merchandises and services are sold or charged
in MOP$, but it is also possible to use other currencies for payment.
The respective exchange rate is determined by the floating rate in the
currency market.
Consumer Rights
2, 5 and 10 Patacas; banknotes: 10, 20, 50, 100, 500 and 1000 Patacas. In
general, banks, exchange counters and exchange dealers interchange
foreign currency and local currency.
4. Marketplaces
There are nine marketplaces spread across different districts of Macao.
Over the Macao Peninsula, there are: Patane Market, Red Market, Mitra
e Horta Market, S. Lourenço Market, Tamagini Barbosa (Toi San) Market,
Iao Hon Market and S. Domingos Market. There are two markets in the
outlying islands, Taipa Market and Coloane Market.
Marketplace Affairs Division of the Civic and Municipal
Affairs Bureau
Address:
Avenida Ouvidor de Arriaga, Fortune Tower, 1/F
Telephone: 2848 3933
Homepage: http://www.iacm.gov.mo
5. Food and Drink
Macao enjoys a parallel perfection of Chinese and Western cuisine over
the past few centuries. Genuine gourmets in a variety of cuisine, be it
Chinese, Portuguese or dishes from other exotic regions, are unique on its
own. There are heaps of restaurants and food outlets around all corners of
the city. Food guides are available in the following websites:
Macao Cityguide: http://www.cityguide.gov.mo
Yellow Page: http://www.yp.com.mo
51
Consumer Rights
6. Water Supply, Electricity Supply, Telephone and Internet
Services
Application for Water Meter
For the application of installation of independent electricity meter (of
specific subscribed demand), please visit the Customer Services Centre of
Macao Water Supply Co. Ltd. located at No. 718 of Avenida do Conselheiro
Borja to process the application.
For enquiries about the variety of services provided by Macaowater,
please contact its 24-hours Customer Hotline: 2822 0088 or visit http://
www. macaowater.com.
Application for Electricity Meter
For the application of installation of independent electricity meter (of
specific subscribed demand), please visit the CEM Building located at
Estrada D. Maria II to process the application.
For enquiries about the variety of services provided by CEM, please
contact its 24-hours Enquiry Service Hotline: 2833 9911;
Power Outage Report and Repair: A 24-hours hotline: 2833 9922, available
for power-outage reporting or visit http://www.cem-macau.com.
Fixed Telephony Service
Fixed telephony is a service under concession contract provided by
CTM. Applicants can visit the respective sales outlets located in different
districts in person to process the application.
Mobile and Internet Services
For mobile phone and internet services, please make enquiries to the
following four telecommunication companies:
52
Consumer Rights
CTM
Address:
Rua de Lagos, Telecentro Building, Taipa,
Service Hotline: 1000
Homepage:
http://www.ctm.net
Hutchison Telephone (Macau) Company Limited
Address:
Avenida Xian Xing Hai, Zhu Kuan Building, 8/F “3 Service
Centre”, NAPE
Service Hotline: 1118
Homepage:
http://www.three.com.mo
Smartone Mobile Communications (Macau) Ltd
Address:
Av. Infante D. Henrique, No. 47-53, Macao Square, 10/F,
Flat D
Service Hotline:1628
Homepage: http://www.smartone.com.mo
China Telecom (Macau) Co., Ltd
Address:
Alameda Dr. Carlos d’Assumpção, No. 398, CNAC Building,
12/F, Flat B-M
Service Hotline: 1888
Homepage:
http://www.chinatelecom.com.mo
7. Insurance
According to the rules and regulations stipulated by the Labor Affairs
Bureau, employers have to buy insurance for the foreign laborers they
hired to assure that these laborers shall have support in times of sickness,
during motherhood or when they fall victim to industrial accidents and
occupational disease. In case of doubts, please contact the Macao Labor
Affairs Bureau via its Enquiry Service Hotline: 2840 0333.
53
Consumer Rights
Besides car insurance, which is mandatory as stipulated by law, many
insurance companies in Macao provide a rich variety of insurance plans,
e.g. life and accident insurance, tailored made to cater to the personal
needs of individuals. People can choose different insurance services
based upon their own conditions. The Monetary Authority of Macao, in
accordance to law, is charged with the responsibility to supervise, coordinate and carry out inspection of the insurance activities in Macao.
Monetary Authority of Macao
Address:
Calçada do Gaio, No.24-26, Macao
Telephone: 2856 8288
Homepage: http://www.amcm.gov.mo
8. Safety Tips for Using Domestic Electrical Appliances
The following are references taken from the Household Electrical Safety
Handbook of the Electrical and Mechanical Services Department of Hong
Kong Kong:
Safety Tips for Buying and Using Electrical Appliances
54
1.
Buy only electrical appliances which meet the statutory safety requirements.
2.
Electrical appliances must bear the proper markings
as shown on the diagram or be accompanied with a
notice indicating the same.
3.
Apart from fixed electrical appliances (e.g. ceiling
luminaries and electric water heaters) which do
not receive power supply from socket outlets, an
electrical appliance must be fitted with a 3-pin plug
which complies with the safety requirements.
Do not buy or use any electrical appliance which
is fitted with a 2-pin plug unless the appliance is
fitted with a 2-round-pin plug which complies with
safety standard BS4573 or EN50075 and is designed
to receive power supply from a shaver supply unit
inside a bath room (e.g. electric shaver, toothbrush or
epilator).
5.
For all fixed electrical appliances which do not receive power supply from socket outlets,
the connection of power supply must be carried out by a registered electrical contractor.
6.
To prevent electric shock, electrical appliances must be effectively earthed, i.e. the
metallic casing of an electrical appliance is connected to the "earth" pin of its plug.
Electrical appliances without earth connection must be of double insulation or
".
reinforced insulation design, and such appliances usually bear a symbol "
7.
Electrical appliances must be accompanied by proper
operation manuals depicting the installation, assembly
and operation procedures and safety precautions.
Adhere to the instructions given in its manual when
using an electrical appliance.
8.
Any electrical appliance of rated voltage less than 200V a.c. (e.g. audio-video (AV )
appliances rated at 110V a.c.) must not be connected directly to the 220V a.c. household
power supply system in Hong Kong. Any such appliance must bear a proper warning
label.
9.
Set the voltage selector, if any, on an electrical
appliance to 220V a.c. (the household voltage in
Macao). Otherwise, it may damage the appliance and
cause fire.
10.
Before use, check electrical appliances (including plugs
and flexible power cords) to see if they are damaged
or worn-out, especially when they have not been used
for a prolonged period of time.
11.
Electrical appliances must be fitted properly and with
robust structures for stable operation. Under normal
operation, there should not be any sign of overheating
(e.g. discolouration, charring and deformation) or
difficult starting, excessive noise or vibration, crack or
loosen part. If the safety of an electrical appliance is
in doubt, stop using it and hand it to an experienced
technician for inspection.
Consumer Rights
4.
55
Consumer Rights
56
12.
Switch on an electrical appliance only after firmly
plugging it into a socket outlet, and unplug an
electrical appliance only after switching it off.
Otherwise, it may cause hazard arising from sparking.
13.
Do not unplug an electrical appliance by pulling its
flexible power cord. Otherwise, it may damage the
wire connection and cause danger.
14.
Ensure that there is sufficient space around an
electrical appliance for heat dissipation. To prevent
overheating and fire, do not cover electrical appliances
or place objects around them. TV sets and other AV
products, chargers, luminaries, electric fans, electric
heaters, refrigerators and washers/dryers, etc. are of
particular concerns.
15.
An electrical appliance with high power consumption
(e.g. air-conditioner, dehumidifier, electric heater,
electric water kettle/pot, electric rice cooker and
washer/dryer) should receive power supply from a
single fixed socket outlet to which the connection of
any other appliance should be avoided.
16.
Keep children away from operating electrical
appliances, especially those with heating or rotating
parts, e.g. luminaries, hair dryers, irons, electric heaters,
electric cooking ovens, electric fans and washers/
dryers.
18.
Do not let the flexible power cord of any electrical
appliance touch or be too close to any hot object, e.g.
cooking range and electric heater.
Consumer Rights
17.
To prevent danger, do not let water seep into or
place any vessel containing water on any electrical
appliance. Keep electrical appliances away from
windows or balconies.
19.
To prevent electric shock, avoid using any extension
unit in a wet or humid environment (e.g. bathroom or
kitchen). Great care should be taken whilst using an
electrical appliance in such environment.
20.
Avoid touching any electrical appliance, socket outlet
or switch if hands are wet.
21.
Place an electrical appliance on a flat and firm surface,
and ensure that no excessive tension is applied to its
flexible power cord.
57
Consumer Rights
58
22.
Do not use any inflammable chemical substance, e.g.
insecticide and thinner, near an operating electrical
appliance.
23.
For safety, before going out, electrical appliances (other
than essential appliances) should be switched off as
far as practicable.
24.
For some electrical appliances, the starting current may be several times greater than
that at normal operation. Therefore, when a blackout occurs, major electrical appliances
should be switched off to avoid, when power supply is resumed, the occurrence of
momentary circuit overload and hence a blackout again. Besides, it may cause injury if
an electrical appliance with heating or rotating part operates without the user's prior
awareness.
Environmental Protection
Chapter 11 Environmental Protection
Today, everyone is concerned about how to safeguard quality of life
when environmental problems have been posing direct impacts upon
our well-being, health and productivity. As the environment deteriorates,
humankind has to pay an immeasurable cost which has made
environmental conservation works ever more important and long term
planning is needed. It is our responsibility, the MSAR government and
the community as a whole, to follow closely the course of environmental
conservation.
1. Atmospheric Environment
Over the recent years in Macao, the number of days recorded as
having “Poor” air quality is on the rise, which means that air quality
tends to deteriorate. This has been caused by atmospheric emissions
and meteorological factors that came into play alongside Macao’s
development. The different pollution sources, for instance, exhaust fumes
emitted by vehicles and dust particulates produced during constructions,
must be dealt with seriously and be kept under control.
2. Water Resources
Macao is a city with limited water resources and salinity has been a
persistent threat to the quality of potable water in Macao. Salinity
problem, besides hampering the health of the public, is also a threat
to the sustainable local economic development. It is of urgent need
to formulate a strategy to ease this problem in the long-run while
intensifying collaborations between regions to increase the sources of
water supply. Moreover, the public has to cherish and save water; they
should take effective measures to preserve water sources.
59
Environmental Protection
3. Waste
With Macao’s recent thriving economy and rapid social changes,
the amount and variety of waste generated in Macao has been on
the increase. Meanwhile, as there are more and more large-scale
infrastructural works and private construction projects being launched,
the amount of waste produced during construction increases constantly.
Macao relies on incineration and landfill to treat waste. During waste
treatment, the relevant authorities impose strict monitoring of the
concentration of pollutants being generated. Societal wise, the people
should work together to popularize the idea of efficient use of resources,
recycling, waste recovery by kinds, environmental consumerism and ecoshopping through education and publicity campaigns. The citizens are
encouraged to develop eco-friendly habits, for instance, efficient use
of plastic bags, try to minimize the use of one-time disposal products
and to practice separate waste collection. Moreover, the industrial and
commercial sectors, as well as the hospitality industry, have to implement
environmental management, as it is the most effective way to reduce the
growth of waste.
4. Nature Conservation
In the new planning areas and newly constructed areas, the government
has already laid adequate conditions for developing green zones, thus
increasing the proportion of green areas against total land area. As many
construction projects over the COTAI reclamation zone are launched,
the surrounding ecological environment suffers drastic changes. There
comes the need to carry out persistent protection and conservation of
the peripheral ecological systems. Moreover, it is as well necessary to
raise the public’s awareness on fire precautions taken to prevent hill fire
and to impart the people with knowledge about the Convention on
International Trade in Endangered Species of Wild Fauna and Flora via
publicity campaign and education.
60
The major sources of ambient noise in Macao come from traffics,
transports, construction works, civil engineering constructions, social life
and commercial activities. Based on different noise sources, a cocktail
of measures and methods could be applied to improve the existing
situation. Besides perfecting relevant laws and regulations, publicity works
and education are important in cultivating proper civic consciousness
amongst the people, so that everyone works together towards preserving
the quality of their living environment.
6. Environmental Management
Environmental Protection
5. Ambient Noise
To cope with the need of upgrading life and environmental quality
while intensifying its endeavors in environmental protection, the MSAR
government had reinforced its work devoted in law legislation, law
enforcement, monitoring, surveys, researches and assessments, in hope of
providing constant impetus to environmental education and participation
in regional co-operation programs. Yet, the community has to be aware of
the importance of environmental protection and work towards achieving
it to enhance the effectiveness of environmental works initiated by the
government.
7. Eco-Information / Environmental Education Centre
As to impart proper eco-consciousness to the public, it is essential
to incorporate environmental awareness into everyday life and
environmental education is definitely in need. The Civic and Municipal
Affairs Bureau had already set up three eco-information centres aimed at
campaigning eco-consciousness to the young generation and promoting
environmental works via education and research studies.
Presently, there are three Eco-Information/Environmental Education
Centres run by the Bureau available for the public:
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Environmental Protection
Flora Eco-Information Centre (Inquiry : 2852 3821
Mong Há Eco-Information Centre (Inquiry : 2852 0559)
Taipa Grande Environmental Education Centre (Inquiry: 2885 0866)
For those who wish to file their complaints or give opinions on
environmental or noise pollution, they can contact the followings:
Environment Council
Address:
Ala. Dr. Carlos d’Assumpção, No. 393 -437, “Dynasty Plaza”
Building, 10/F, Macao
Telephone: 2872 5134
Homepage: http://www.ambiente.gov.mo
Civic and Municipal Affairs Bureau
Address:
Avenida da Praia Grande, No. 762-804, “China Plaza” Building,
2/F, Macao
Citizen Service Hotline: 2833 7676
Homepage: http://www.ambiente.gov.mo
62
Contingency Measures for Civil Defense
Chapter 12 Contingency Measures for Civil Defense
1. Tropical Cyclones
Tropical Cyclone Warning Signals of Macao
When a tropical cyclone is near Macao, the Meteorological and
Geophysical Bureau of Macao will issue tropical cyclone warning signals.
By means of a variety of simple and easily understood signals, the Bureau
reminds the public that Macao may be affected by a nearby tropical
cyclone and that the offshore waters of Macao and its surrounding sea
areas may be threatened by gale force. In general, the Tropical Cyclone
Warning Signals are known as “Typhoon Signals”.
Signal
1
3
Name
Alert Signal
Strong Wind
Signal
Symbol
Meaning of Signals
Recommended Safety
Precautions
A tropical cyclone is centred S e c u r e o b j e c t s w h i c h
within 800 km of MSAR and might be blown away or
may affect the MSAR.
destroyed by wind, such as
fences, scaffoldings, flower
pots, antennae, etc. Small
sailing crafts should remain
in the surrounding waters
of the Typhoon Shelter.
The centre of a tropical
cyclone is moving and
MSAR is likely to be affected
by strong winds, with a
sustained wind speed of 4162 km/h and gusts at about
110 km/h.
All sailing crafts should
take berth at the Typhoon
Shelter or at a safe
por t. Secure doors and
windows; drains should
be cleared. Pay attention
to radio broadcasts and
T V announcements on
i n fo r m a t i o n a b o u t t h e
tropical cyclone.
63
Contingency Measures for Civil Defense
8
9
10
64
Gale Force
Signal
The centre of a tropical
cyclone is nearing the MSAR,
with a possible sustained
wind speed of 63-117 km/
h from the quarter indicated
and gusts might exceed 180
km/h.
Classes in all schools
are suspended.
Children should remain at
home. Doors and windows
should be safely bolted.
Ta k e a l l p re c a u t i o n a r y
safety measures.
Sea-crossing bridges
will close to all traffics at
any moment, with prior
notice to the public.
Television and radio stations
broadcast round-the-clock.
The centre of a tropical
cyclone is approaching the
MSAR, which might severely
affect the MSAR.
Pe o p l e s h o u l d r e m a i n
indoor and circulation
of vehicles should be
reduced to the minimum;
Secure doors and windows
which can be wind-shaken
or blown open; secure
them with crossbars or
heavy furniture;
Pay attention to media
broadcasts and warnings.
A tropical cyclone is already
closing in the MSAR and its
centre shall pass over the
nearby areas of the MSAR.
The average wind speed is
expected to exceed
118 k m/h with gusts of
storm force.
Pe o p l e s h o u l d r e m a i n
indoor and circulation
of vehicles should be
reduced to the minimum;
Secure doors and windows
which can be wind-shaken
or blown open; secure
them with crossbars or
heavy furniture;
Pay attention to media
broadcasts and warnings.
When the eye of the
tropical cyclone passes
directly over the MSAR,
there may be a temporary
lull.
Storm Force
Signal
Hurricane
Force Signal
Contingency Measures for Civil Defense
2. Rainstorm and Thunderstorm Warning Signals
In general, when the precipitation amount over the MSAR is expected
to be about 50mm in the coming two hours, the Meteorological and
Geophysical Bureau of Macao issues the Rainstorm Signal. When a
thunderstorm is being observed over the MSAR or is predicted to move
into the region, the thunderstorm warning will be issued.
When the tropical cyclone signal No.8 or above is hoisted, the rainstorm
or thunderstorm warning signals shall not be issued. When the
aforementioned signal is issued, public and private entities should take
adequate precautionary measures:
•• remain indoor;
•• Avoid staying in open fields, highland or beside a tree;
•• Avoid engaging in any kinds of water sports or outdoor sports
activities;
•• Avoid touching any metallic or water-sodden objects, or any objects
that can cause electric shock;
•• Beware of strong winds caused by the unstable weather.
3. Cold Shelters / Heat Shelters / Typhoon Shelters
In the event of prolonged cold, oppressively hot weather or in times of
typhoon, the Social Welfare Bureau shall activate the Ilha Verde Shelter for
Disaster Victims to provide temporary refuge for those who are in need.
During these emergent situations, the Bureau will inform the public about
the activation of the Shelter via TV announcements, radio broadcasts and
other media. For inquiry, contact the Shelter or visit:
http://www.ias.gov.mo
Ilha Verde Shelter for Disaster Victims
Address:
Avenida do Conselheiro Borja, No. 56
Telephone: 2857 4066
65
Cultural Entertainments and Recreational Activities
66
Chapter 13
Cultural Entertainments and Recreational
Activities
Along the years, the MSAR government and NGOs have always
endeavored to provide a rich variety of cultural entertainments and
recreational activities for the citizens to better their life quality. With such
a huge diversity of provisions, people can choose to join in different
activities according to their personal interests and preferences to enrich
their daily life. They range from exhibitions, cultural programs, sports
contests and themed activities.
The MSAR government has instituted many facilities to let the public to
have easy access to all kinds of cultural entertainments, recreational and
sports activities. The following provides information of different facilities:
1. Libraries
Name
Address
Telephone
Libraries under the Cultural Affairs Bureau (Homepage: http://www.library.gov.mo)
Macao Central Library
(Main Library)
Av. Conselheiro Ferreira de Almeida, No. 89 A-B
2856 7576
2855 8049
Sir Robert Ho Tung Library
Largo de Santos Agostinho, No. 3
2837 7117
2893 0077
Ilha Verde Library
Avenida da Concórdia, No. 281, Ilha Verde
2822 5783
2838 1767
Mong Ha Library
Rampa dos Cavaleiros, Bairro de Mong Ha (nearby
the Mong Ha Stadium)
2831 7288
IACM Building Library
Av. Almeida Ribeiro (San Ma Lo), No.163, Civic
and Municipal Affairs Bureau Building
2857 2233
Coloane Library
Rua de 5 de Outubro,
Coloane
2888 2254
Mobile Library
Estrada Marginal da Ilha Verde, No. 1002, “Jardim
Mei Lok” Building, G/F
2822 5783
Wong Ieng Kuan Public
Library in Taipa
Rua do Regedor, “Hei Loi Tang” Plaza, 2/F
8893 1251
Wong Ieng Kuan Public
Library in Dr. Sun Yat Sen
Municipal Park
Avenida do Comendador Ho Yin, Dr. Sun Yat Sen
Municipal Park
28228162
Wong Ieng Kuan Public
Library in Luis de Camões
Garden
Praça de Luís de Camões, Camões Garden
2895 3079
Wong Ieng Kuan Public
Library in Areia Preta
Municipal Park
Avenida 1º de Maio, Areia Preta Municipal Park
2845 1830
Library of Macao Caritas
Rua de Pedro Coutinho, No. 90-92
2871 3270
Library of the Kun Iam
Ecumenical Centre
Goddess of Kun Iam (Waterfront of ZAPE)
“Octagonal Pavilion” Library
S. Francisco Garden
Other Libraries
--2832 2009
2. Museums
Though Macao shows up as a small dot on the world map, yet the city
houses a rich variety of historic and cultural heritage sites. The daily lives
of Macao nowadays are, in a way or another, shaped out from different
religious faiths, traditional folk customs and practices which had taken
root in this city. When we stroll along the narrow alleys or roam around
the captivating plazas, it is so easy to feel and visually enchanted by bits
and pieces of interests and delights. If we see Macao as a huge living
museum, its themed exhibition halls take its visitors to look deeply into
the city’s history from different perspectives; to understand how the
Oriental and Western cultures had mingled in Macao over the past four
hundred years.
Cultural Entertainments and Recreational Activities
Libraries under the Civic and Municipal Affairs Bureau (Homepage: http://www.iacm.gov.mo)
Macau Museum
Macau Museum was inaugurated on 18th of April, 1998. It is seated at the
Mount Fortress, built by the Jesuits at the beginning of the 17th century.
During that era, the famous St. Paul’s College (also known as College of
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Cultural Entertainments and Recreational Activities
the Mother of God) and St. Paul’s Cathedral stood adjacent to the Fortress.
The St. Paul’s College was the first Western-type University in the Far East
region.
Visitors can have a panoramic view of the scenic landscape of Macao from
the Mount Fortress.
Address:
Praceta do Museu de Macau, No. 112 (next to the St. Paul’s
Ruins)
Telephone: 2835 7911
Homepage: http://www.macaumuseum.gov.mo/maineng.htm
Maritime Museum
The themed collections of the Maritime Museum illustrate that the history
of Macao is so tightly-knitted to the sea. They give a systematic account of
the maritime history of China and Portugal, accounting the importance of
sea in human evolution and culture.
The location of the Maritime Museum is believed to be the spot where
the Portuguese had first set foot on Macao. Standing by the Museum,
visitors can look beyond to the waterfront and admire the neighboring
fume-ridden A-Ma Temple leisurely. The temple honors the “Goddess
A-Ma”, the protector of the fishermen, while the Portuguese name of this
city, “Macao” was named after the “A-Ma Temple”.
Address:
Largo do Pagode da Barra, No.1
Telephone: 2859 5481 / 2859 5483
Homepage: http://www.museumaritimo.gov.mo
Macao Museum of Art
68
The Macao Museum of Art of the Civil and Municipal Affairs Bureau is a
component part of the Macao Cultural Centre and houses the largest
space (over 4000m 2) available in town for visual art display. Located
in NAPE, the Museum was inaugurated on 19 March, 1999 and is the
only arts and relics themed museum in Macao. With a total area of over
10,000m2, it has a rich collection of Chinese painting, seals, ceramics,
Address:
Macao Cultural Centre, Avenida Xian Xing Hai, NAPE, Macao
Telephone: 8791 9814 / 8791 9800
Homepage: http://www.artmuseum.gov.mo
Handover Gifts Museum of Macao
The Handover Gifts Museum of Macao is seated next to the Macao
Cultural Centre and the site of its premise had been the hall for holding
the Handover Ceremony on 20 December, 1999, marking Return of
Macao to China. After the ceremony, the hall was dismantled and that
area became part of the plaza of the Macao Cultural Centre. The Museum
was officially inaugurated in December, 2004 in commemoration of the
Macao Handover, a significant chapter in the history of Macao.
Address:
Avenida Xian Xing Hai, NAPE, Macao
Telephone: 8791 9875
Homepage: http://www.handovermuseum.gov.mo
Macao Tea Culture House
The Macao Tea Culture House is located in an architecture of mixed
Oriental and Western design. The structure itself is rich in Portuguese
architectonic features and having a Chinese-style tiled rooftop makes it
unique in its kind.
Cultural Entertainments and Recreational Activities
bronzeware, Western painting, modern arts, photo pieces, valuable
artworks and historical relics.
Address:
Lou Lim Ieoc Garden, Estrada de Adolfo Loureiro, No. 10
Telephone: 2882 7103 / 2882 7104
Homepage: http://www.iacm.gov.mo/teamuseum/index.htm
Taipa Houses – Museum
By the decision of the “Committee of the Eight Panoramas of Macao”, a
body formed by eight representatives from the art sector, the Portuguesestyle Taipa Houses-Museum of Dragon Ring became one of the eight
panoramas of Macao. “Dragon Ring” was the name of Taipa in the old days
while “Portuguese-style” refers to the stylized architectonic features of
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Cultural Entertainments and Recreational Activities
the houses as well as to the scenic landscape surrounding the Avenida
da Praia of Taipa. The Musem’s entire premise is constituted by the five
Portuguese-style residences lying along the Avenida da Praia, the Carmo
Church, the former Carmo Library and the two small gardens nearby.
In 1992, these five buildings were recognized by the government for their
architectonic values and underwent comprehensive renovation. Three
of them were converted into museums, namely the “Macanese House”,
“House of the Islands” and “House of the Portugal Regions”. The other
two became the “Exhibition Gallery” and the “House of Reception”. On
5 December, 1999, the Taipa Houses-Museum was officially opened to
the public and is nowadays managed by the Civic and Municipal Affairs
Bureau.
Address:
Avenida da Praia, Taipa
Telephone: 2882 7103
Homepage: http://housemuseum.iacm.gov.mo/main_e.htm
Historical Museum of Coloane and Taipa
The two-storey Historical Museum has a rich collection of relics displayed
in its eight exhibition rooms. Besides that, it has a video projection zone
and a souvenir shop to cater to the public.
The first floor houses exhibitions of the historical relics unearthed in
Coloane, the stone architectural remains dug up from the crypt of
the former Islands Municipal Council Building, relics that reflect the
development of the villages in the islands and mirror the inhabitants’
religious belief and culture. They provide an overview of the history and
culture of Coloane and Taipa during the old days.
The exhibition rooms on the second floor have different themes: a historic
retrospect of the former Islands Municipal Council, the agriculture and
handicrafts of the Islands, the stylized features of architectures in Coloane
and Taipa as well as the recent development of the two islands. Visitors
will gain a detailed understanding of the modern political and economical
development of Coloane and Taipa.
70
Cultural Entertainments and Recreational Activities
Address:
Rua Correia da Silva, Taipa
Telephone: 2882 5631
Homepage: http://www.iacm.gov.mo/cotaimuseum
Natural and Agrarian Museum
The museum is divided into five themed sections: natural geography,
farming tools from the Islands in the old days, the farmers’ livelihood,
fauna, flora, and medical plants. Visitors can get a handful of information
on farming tools and about poultry-raising back in the old days. The
museum showcases a huge variety of farming tools from the past, like
mill-wheel, grain mill and husk separator. In the outdoor section, there are
different lifelike mannequins of farmers to illustrate the farming process.
Address:
Seac Pai Van Park, Coloane
Telephone: 2887 0277
Homepage: http://nature.iacm.gov.mo/main.htm
Wine Museum
The Wine Museum was inaugurated in 1995 to introduce to the public the
development of wine production by Caucasians from as early as 10,000
BC to the present time, with special highlights on Portugal, which lies on
the Iberian Peninsula.
The Museum houses a collection of old brewing utensils and tools for
wine-making, like grape pressers. A wine list is available for visitors to
enjoy a wine-tasting session of one of the listed vintage.
Address:
Rua Luis Gonzaga Gomes, Tourism Activities Centre
Telephone: 8798 4188
Grand Prix Museum
It was inaugurated in 1993 to commemorate the 40th anniversary of the
Macao Grand Prix. The Museum has a collection of over twenty motor
machines, formula motors and motorcycles, once ridden by renowned
racers and some other objects used by racers in the past. The most
fascinating exhibits are the race car of the deceased world-famous
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Cultural Entertainments and Recreational Activities
formula racer, Ayrton Senna, and his race suit.
Address:
Rua Luis Gonzaga Gomes, Tourism Activities Centre
Telephone: 8798 4108
Treasure of Sacred Art in the St. Dominic's Church
This is a history-ridden church constructed several centuries ago. The
Treasure of Sacred Art is a collection of over 300 religious art pieces, some
of which were collected from other churches or donated by different
people. These exquisite works exist in huge variety, inclusive of liturgical
vessels made of gold, silver and copper; lifelike effigies of saints sculpted
from wood, gesso and ivory; meticulously crafted oil paintings, prints of
biblical stories, emblems in color prints and silk liturgical vestments worn
by priests.
Address:
S. Domingos Square (next to Senado Square)
Telephone: 2836 7706
Museum of Sacred Art and Crypt
In between 1990 and 1995, the government decided to restore the ruins
of the St. Paul’s Cathedral and to build the Museum of Sacred Art and
Crypt upon the alleged graveyard of Father Alessandro Valignano, the
founder of the St. Paul’s College. The collections on display inside this
Museum range from religious paintings, sculptures to liturgical utensils
and adornments. They are exquisite pieces selected from the stock of
collections derived from all local churches and seminaries across Macao.
Amongst them, there are a couple religious sacred paintings worth
mentioning: “St. Michael Archangel”, “The Matyred Saints at Nagasaki” and
a set of four paintings depicting the life history of St. Francisco.
Address: Behind the St. Paul's Ruins
Dr. Sun Yat Sen's Memorial House in Macao
72
The Memorial House was originally the mansion that Dr. Sun Yat Sen
built for his family after 1918. The architecture’s decors are rich in Muslim
The displayed items consist of furniture and objects used by Dr. Sun Yat
Sen during his life as a medical doctor in Macao and while Sun became
the Generalissimo in Guangzhou. There are also manuscripts by Sun and
photos taken of him with his revolutionary comrades. A statue in bronze
of the “Father of the Nation” is erected in courtyard next to the premise for
visitors to pay homage to this great leader.
Address: Rua de Silva Mendes, No.1
Telephone:2857 4064
Lin Zexu Memorial Museum of Macao
Located inside the Lin Fong Temple, the Museum was inaugurated in
November, 1997 to extol the courage and bravery shown by the dignified
and respectable Lin Zexu in his struggle to ban opium. The Museum
houses a collection of photos of Macao in her old days, pictures about
opium bans at Fumen and correspondences between Lin and the Qing
administration. In addition, there is a showcase of miniature models of
different types of boats: warships of the Qing Court, ships used by the
Portuguese in navigation and sailing vessels for storage of opium. In the
centre of the Museum, there are life-size mannequins illustrating the
reception of foreign government officials by Lin. Eventually, visitors can
take a look at the tools used in smoking opium to remind them of the
disastrous consequence of opium-addiction.
Cultural Entertainments and Recreational Activities
features and it was converted into the “Memorial House of Sun Yat Sen” in
1958.
Address:
Avenida Almirante Lacerda, Macao (inside the Lin Fong
Temple)
Telephone: 2855 0166
Fire Services Museum
The Fire Services Museum is seated in a Mediterranean-style building
constructed in 1920. It houses more than 700 exhibits in two stylized
halls occupying an area of 350m2. The main hall showcases a collection of
73
Cultural Entertainments and Recreational Activities
Chinese and British made manual-driven pumps, old British fire engines,
a simulated setup showing a mannequin fireman sliding down a pole,
historic data, pictures as well as flags, emblems, medals, badges and a
grey-colored ceremonial uniform of the fire brigade.
Exhibits in the inner exhibition hall: a miniature model of the Central
Operational Post, an electronic board indicating the sites of current and
past fire stations, helmets and boots used by the brigade, traditional
Chinese hoses and nozzles, antique fire alarms, model of wells, wooden
plaque, ladders, fire hydrants, breathing apparatus used by the firemen
and a simulated setup of a wooden hut on fire.
Address:
Estrada de Coelho do Amaral, No.2-6
Telephone: 8396 0319
Homepage: http://www.fsm.gov.mo/cb/museum
Museum of the Holy House of Mercy
The Holy House of Mercy, established in 1569 by the first bishop of Macao,
Belchior Carneiro, is the oldest local charitable institution.
The exhibits are made up of historic artifacts of the Holy House of Mercy,
ritual utensils and objects used by the Catholic Church which reflect the
cultural features developed from the missionary works undertaken by the
Church in Asia and in the neighboring regions.
Address:
Travessa da Misericordia, No. 2 (Senado Square)
Telephone: 2857 3938 / 2833 7503
“Sound of the Century” - Museum of Audio Appliances &
Phonographs
The Museum has a collection of over 200 antique gramophones, curio
wooden hand telephones, tube radios and transistor radios, which
accounts the historic evolution of audio appliances from manual to
electric driven.
Address:
74
Rua das Estalagens, No.13-15, Tai Peng Electric Appliances
Plaza, 2/F
Pawn Business Exhibition Hall
“Tak Seng On” (Pawnshop of Virtue and Success) was established in 1917.
It was initially owned by Mr. Kou Ho Ning, a wealthy merchant of Macao
in the old days. The architectural design, exterior layout, interior decors,
records tools and procedures of pawnages had been modeled after the
pawnshops in Mainland China at the time.
Today, this kind of pawnshop has been relegated to the annals of history,
but as part of its mission to preserve the cultural heritage of Macao, the
Cultural Institute of the MSAR government had restored “Tak Seng On” to
its original conditions. By visiting this historic premise, locals and tourists
can have a glimpse of the heyday of pawn business in Macao.
Address: Avenida de Almeida Ribeiro, No. 396
Macao Security Forces Museum
The Macao Security Forces Museum is seated in the lobby of the Macao
Security Forces Bureau, hosting a collection of historically precious objects
that had been used by the military and security police, such as guns,
cannons, communication equipments, old photos and pictures. It also has
miniature models of the Public Security Forces Bureau (the S. Francisco
Barrack) and of the Border Checkpoint Building at the Border Gate.
Visitors can learn about the livelihood of the Portuguese soldiers who
had stationed in Macao in the past, the littoral landscape of Macao and
the stylized features of the rows of pink-colored Portuguese architectures
lying along the S. Francisco Garden.
Address:
Cultural Entertainments and Recreational Activities
Telephone: 2892 1389 (advance booking is necessary)
Homepage: http://www.tai-peng.com
Calcada dos Quarteis de São Francisco, Public Security Forces
Bureau
Communications Museum
Communication links up human beings and turns our world into a global
75
Cultural Entertainments and Recreational Activities
village so that we are no longer distant from each other.
The Communications Museum, inaugurated on 1 March, 2006, houses
a collection of interactive and experimental exhibits about post/
philately and telecommunications. Visitors can journey into the world of
communications and try to send telegrams or make stamps. In the end,
we will realize that we are surrounded by all kinds of communications,
which is something worthy of further exploration.
Address:
Estrada de D. Maria II, No.7
Telephone: 2871 8063 / 2871 8570
3. Cultural Events and Facilities
Annually, the Cultural Institute organizes a variety of cultural and art
events: Macao Arts Festival, Macao International Music Festival, Macao
Biennial Art Exhibition, concerts, exhibitions, youth music contests and
movie festivals. In addition, it issues administrative license for films,
documentaries and promotional videos shot or produced in Macao. The
Institute also manages the Macao Orchestra (professional orchestra) and
the Macao Chinese Orchestra (semi-professional orchestra) and organizes
respective music performances staged in schools or arranges tours
abroad.
Tap Seac Gallery
Inaugurated on 5 December, 2003 and run by the Cultural Institute of the
MSAR, the Tap Seac Gallery houses a variety of visual arts exhibitions and
cultural events. The Gallery, about 400m2 in area, is further divided into
front, back and central sections. The front part is the main exhibition area
while the back section is catered for displays, seminars and talks. These
two parts is linked by a short flight of steps and the central part is an
enclosed patio that lets in natural light. The Gallery has an internet zone
available for the public to go online to browse over art and culture related
information.
Address:
76
Avenida do Conselheiro Ferreira de Almeida, No.95
Macao Historical Archives
The Historical Archives collects, arranges and safe-keep archives of
different local public administration bodies and microfilms obtained from
archives libraries abroad. These microfilms contain information pertaining
to the history of Macao.
Local residents with identification document are eligible to look into
these archives. As for non-local residents, they have to present supporting
documents issued by an academic institute from their country (land) of
origin or from Macao besides their identification documents.
Address:
Avenida Conselheiro Ferreira de Almeida, No.91-93, Macao
Telephone: 2859 2919
4. Activity Centres
S. Domingos Activity Centre
Being 1000m2 in area, the Centre is equipped with an exhibition zone
and rooms dedicated for table-tennis, recreation, reading and internet.
The Centre provides free-of-charge services to the public in a relaxed
environment.
Cultural Entertainments and Recreational Activities
Telephone: 2836 6866
Homepage: http://www.macauart.net/TS
Address:
S. Domingos Market, Municipal Complex, 4/F
Telephone: 8394 2800
Iao Hon Activity Centre
The Centre has a hall available for rental to associations or organizations
for holding non-profitable recreational, cultural or sports activities. The
sports ground on the rooftop houses a basketball court and a badminton
court, being two of the most popular sports facilities within the district.
Address:
Iao Hon Market, 4/F
Telephone: 2848 2189
77
Cultural Entertainments and Recreational Activities
Tamagnini Barbosa Activity Centre
The Centre is over 1000m2 in area, equipped with rooms for different
purposes: reading, display, internet, table-tennis, recreation and assorted
activities. They are available to public for free while its hall and the
integrated activity room are rented out to registered associations or
organizations for holding non-profitable recreational, cultural or sports
activities.
Address:
Rua do Dr. Ricardo de Sousa, Tamagnini Barbosa Market,
Integrated Muncipal Complex, 1/F
Telephone: 8295 6900
5. Gardens and Parks
Name
Address
Macao
Guia Hill Muncipal Park
Guia Hill
Flora Garden
Avenida do Sidónio Pais
Camões Garden
Praça de Luís de Camões
Ho Yin Garden
Alameda Dr. Carlos d’ Assumpção
Dr. Carlos Assumpção Park
Alameda Dr. Carlos d’ Assumpção
Lou Lim Ieoc Garden
Estrada de Adolfo Loureiro, No.10
Areia Preta Seaside Park
Avenida da Ponte da Amizade
Mong Há Hill Municipal Park
Mong Há Hill
Montanha Russa Park
Estrada da Bela Vista/Estrada de Ferreira do Amaral
Dr. Sun Yat Sen Municipal Park
Avenida do Comendador Ho Yin
S. Francisco Garden
Avenida de Praia Grande / Rua Nova Guia
Vasco da Gama Garden &
Victory Garden
Rua Ferreira do Amaral /Av. Sidónio Pais
Arts Garden
Avenida de Amizade
Areia Preta Muncipal Park
Avenida 1º de Maio and Avenida Leste de Hipódromo
Taipa
Lakeside Garden
78
Intersection of Estrada da Ponta da Cabrita and
Rua de Evora, Taipa
Monument Garden
Avenida do Nordeste, Taipa (closeby the entrance of the tunnel
near the Taipa Fortress)
Municpal Garden/Carmo
Garden
Av. de Carlos da Maia, Taipa
Dra. Laurinda M. Esparteiro
Garden
Av. de Carlos da Maia, Taipa
Pier Gardens
Nearby Estrada Governador Albano Oliveira
Coloane
Ramalho Eanes Garden
Downtown of Coloane
Hac Sá Park and Leisure Zone
of Hac Sá Beach
Hac Sá Beach
Coloane Fitness Trail Park
Estrada do Alto de Coloane (at the entrance to the Coloane
Fitness Trail)
Coloane Play Park
Avenida 5 de Outubro, Coloane (adjacent to the Coloane SinoLuso Prim ary Schoo)
Park of Lai Chi Vun Leisure
Zone
Along the Estrada Seac Pai Van (adjacent to the Coloane
Shipyard)
Coloane Trail Park
At the entry point of Coloane Trail
Cheoc Van Barbecue Park
Estrada de Cheoc Van
Coloane Height Park
Estrada do Alto de Coloane
Ka-Ho Height Barbecue Park
The final section of the Estrada do Alto de Ka Ho (not too far
from the entrance of the Coloane Northeast Trail)
Cultural Entertainments and Recreational Activities
Estrada Padre Estevão Eusébio Sítu, Taipa
Garden of Flower City
6. Hiking Trails
Name
Address
Taipa
Grand Taipa Trail
On the right-hand side of Lakeside Garden, along the Estrada
Padre Estevão Eusébio Sítu
Small Taipa Trail 2000
Estrada de Sete Tanques
Coloane
Coloane Trail
Adjacent to the Tree Garden, located at the mid-section of the
Estrada do Alto de Coloane
Coloane Northwest Trail
Seac Pai Van
79
Cultural Entertainments and Recreational Activities
Hac-Sá Reservoir Family Circuit
Hac-Sá Reservoir
Hac-Sá Reservoir Fitness Circuit Begins at the Hac-Sá Reservoir Barbecue Park
Hac-Sá Morro Circuit
Estrada de Cheoc Van and Estrada Nova de Hác Sá
Ká-Hó Height Trail
Ká-Hó Height Barbecue Park at Estrada de Cheoc Van
Seac Pai Van Park Trail
Opposite to the Natural and Agrarian Museum
Nature Education Trail
Opposite to the Natural and Agrarian Museum
Coloane Fitness Trail
Mid-section of the Estrada do Alto de Coloane
Seac Min Pun Ancient Path of
Coloane
Entrance of Hac-Sá Village
7. Sports Facilities
The Sport Development Board has set up the online “Public Sports
Facilities Net” to provide information on the 13 different sports venues
available for use by the public.
Types of Sports: football, basketball, tennis, squash, table-tennis,
badminton, table hockey, bowling, swimming, ropeskipping, shuttlecock, track and field training, bodybuilding and karting.
Sports Venues: Tap Seac Multi-sport Pavilion, Victory Sports Centre, San
Kio Basketball Court, Mong-Há Pavilion, Workers Sports
Pavilion, Tamagnini Barbosa Sports Centre, Macao Sports
Complex, Dom Bosco Sports Complex, Macao Olympic
Complex, Swimming Pool of the Macao Olympic
Complex, Carmo Swimming Pool, Bowling Centre, Tennis
School, Coloane Kartodrome.
Information Hotline: 2823 6363 (voice-mail service available, opinions are
welcomed).
Homepage of Sport Development Board: http://www.sport.gov.mo
For information on sports facilities, please visit:
http://venue.sport.gov.mo/sport/main.jsp
80
The following swimming pools are managed by the Macao Sport
Development Board. For details, please inquire at 2823 6363 or visit the
webpage on Public Sports Facilities (http://www.sport.gov.mo/web/cn/
venues/index.php).
Name
Address
Telephone
Tamagnini Barbosa Sports Centre
Rua de Lei Pou Chon
2823 8727
Dom Bosco Sports Complex
Estrada Ferreira do Amaral, No.6
2852 5926
2871 9869
Carmo Swimming Pool
Rua da Restauração , Taipa
2882 5202
2882 5204
Macao Olympic Swimming Pool
Rua do Desporto, Taipa
2883 3762
2883 3763
The following is the contact information of swimming pools run by the
Civic and Municipal Affairs Bureau. For details, please inquire at 2833 7676
or visit the Bureau’s homepage: http://www.iacm.gov.mo
Name
Address
Telephone
Estoril Swimming Pool
Estrada da Vitória
2858 0746
Dr. Sun Yat Sen Swimming Pool
Avenida do Comendador Ho Yin
2823 0835
Hac-Sá Swimming Pool
Inside the Hac-Sá Park, Coloane
2888 2296
Cheoc Van Swimming Pool
Next to the Cheoc Van Beach, Colaone
2888 2582
Cultural Entertainments and Recreational Activities
8. Swimming Pools
9. Beaches
The two beaches located in Coloane, “Cheoc Van Beach” and “Hac-Sá
Beach”, are opened to the public.
81
Postal Service
Chapter 14 Postal Service
The Macao Post Office is charged with the responsibility of rendering
postal service across Macao and in the outlying islands. Besides the
main post office and its branches, the Macao Post had Postal Kiosks
and Automatic Stamp Vending Machines located in different districts
to provide convenient postal options for the public. The different postal
offices in Macao and over the outlying islands are as followed:
Post Office
Location
Telephone
MACAO
Central Post Office
Largo do Senado 2832 3666
EMS (Express Mail Service) of
the Central Post Office
Largo do Senado Parcel Department of the
Central Post Office
Largo do Senado Philatelic Department of the
Central Post Office
Largo do Senado Almirante Lacerda Post Office
Avenida do Ouvidor Arriaga, No.96,
“Camões” Commercial Centre, G/F, Flat A 2857 2329
Mong Há Post Office
Av. de Venceslau Morais, Bairro Mong-Há,
No.11-E 2831 7292
Areia Preta Post Office
Rua 1 do Bairro Iao Hon, No.37 2857 8590
Ferry Terminal Post Office
Terminal do Porto Exterior, 1/F Andar 2872 8079
TRADIC
Rampa D. Maria II
8598 5722
Post Office at Cultural Centre
Av. Xian Xing Hai, Macao Cultural Centre
2875 1542
Rua do Campo Post Office
Rua do Campo, No.162, Public
Administration Building
2832 9334
Av. Carlos Maia, Postal Service Building,
Taipa 2882 7010
2859 6688 Ext.518
2859 6688 Ext.523
2859 6688 Ext.513
TAIPA
Taipa Post Office
82
Airport Terminal Building, Departure
Terminal, 1/F, Taipa 2886 1465
Post Office at Nova Taipa
Rua de Bragança, Nova Taipa Garden,
Tower 30, “Aster Court”,Taipa 2884 4038
Post Office at Ocean Garden
Rua do Jardim, Ocean Garden, “Azalea
Court”, G/F, Taipa 2881 3306
Postal Service
Post Office at Airport
COLOANE
Coloane Post Office
Rua da Cordoaria, Postal Service Building,
Coloane 2888 2010
Postal Kiosks
Postal Kiosk
Location
Postal Kiosk
Location
Barca Postal Kiosk
Rua da Barca
St. Paul’s Postal Kisok
St. Paul’s Ruins
Automatic Stamp Vending Machines
Macao
Praceta de Um de Outubro,
Unitary Police Service
Car Park at Praça de Ferreira do
Amaral (indoor)
Largo do Pagode da Barra CEM Building (indoor)
Alameda da Tranquilidade nearby Cinema "Pak Lok Mun" Almirante Lacerda Branch
Post Office (indoor)
Lobby of Central Post Office
(indoor)
Av. da Praia Grande – in between Rua Ribeira do Patane, nearby
BNU and BCM the Patane Market
Praça de Lobo de Ávila
New Hong Kong - Macau
Maritime Ferry Terminal, Arrivals
Level
Praça de Ponte e Horta Avenida da Concórdia, Fai
Chi Kei
Rua de Roma, Hang Kei Garden,
Block 2, NAPE Lobby of Central Post Office
(indoor)
Intersection of Avenida do
Nordeste and Rua Nova da
Areia Preta
Rua de Cidade de Santarém,
behind the Dynasty Plaza
Building, NAPE Areia Preta Branch Post Office
Avenida de Artur Tamagnini
Barbosa
Av. de Venceslau de Morais, at
the entrance of Tai Fung Bank
Lobby of Central Post Office
(indoor)
New Yaohan Commercial
Centre, 2/F, (indoor)
Portas do Cerco, the intersection
between the Departure and the
Arrival Terminals
Mong Há Branch Post Office
83
Postal Service
In front of GOME Home
Appliances Store, Rua do
Campo
Praça de Luís de Camões Avenida do Coronel
Mesquita , nearby the D.
Bosco Stadium
Nearby the bus-stop at
Hyatt Hotel
Bus stop at Macau Jockey Club
Entrance of Taipa Market Rua Fernão Mendes Pinto,
Taipa
Arrivals Level of the Macao
International Airport (indoor)
TAIPA
COLOANE
Intersection of Ha Sá Park
and the Car Park of Hoi Lan
Garden At the entrance of Cheoc Van
Hou Keng Garden Largo do Presídente A.R.
Eanes For detailed information, contact the Macao Post at 2833 0338 or visit:
http://www.cityguide.gov.mo/postal/default.htm
84
Appendix
Appendix – Contact Information of Government
Departments, NGOs and Associations
Government Bodies/Public Departments and Entities
Office of the Chief Executive
Avenida da Praia Grande, Sede do Governo da
RAEM
Telephone: 2872 6886
Government Head Office Auxiliary Bureau
Travessa do Paiva,No.5, Macao
Telephone: 2872 6886
Government Information Bureau
Avenida da Praia Grande, No. 762-804, “China
Plaza” Building, 15/F
Telephone: 2833 2886
Research Centre for Sustainable
Development Strategies
Alameda Dr. Carlos d’ Assumpção, No. 335-341,
“Hotline Center” Building, 11/F, Flat B-Q
Telephone: 2838 9922
Office for Personal Data Protection
Avenida da Praia Grande,No. 804, “China Plaza”
Building, 20/F (temporal address)
Telephone: 2871 6006
Macao Foundation
Avenida da República, No. 6
Telephone: 2896 6777
Public Administration and Civil Service
Bureau
Rua do Campo, No.162, “Public Administration
Building” 21/F – 27/F
Telephone : 2832 3623
Legal Affairs Bureau
Rua do Campo,No. 162, “Public Administration
Building” 16/F – 20/F
Telephone: 2856 4225 / 2859 5298
Identification Services Bureau
Avenida da Praia Grande,No. 804, “China Plaza”
Building, 1/F, 19/F & 20/F
Telephone: 2837 0777
Printing Bureau
Rua da Imprensa Nacional
Telephone: 2857 3822
International Law Office
Av. da Praia Grande, No. 762-804, “China Plaza”
Building, 17/F
Telephone: 2833 7210
Cabinet for Law Reform
Alameda Dr. Carlos d’ Assumpção, No. 398,
CNAC Building, 6/F
Tel: 2875 0815
Civic and Municipal Affairs Bureau
Av.Almeida Ribeiro, No.163
Telephone: 2838 7333 / 2833 7676
Legal and Judicial Training Centre
Rua Dr. Pedro José Lobo, No. 1-3, “Luso Bank”
Building, 18/F
Telephone: 2871 3843
Consultative Committee for Law Reform
Alameda Dr. Carlos d’ Assumpção, No. 398,
CNAC Building, 6/F
Macao Economic Services
Rua Dr. Pedro Jose Lobo,No. 1-3, “Luso Bank”
Building, 6/F-7/F
Telephone: 2856 2622
85
Appendix
86
Financial Services Bureau
Av. da Praia Grande,No. 575-579 & 585, Finance
Building
Telephone: 2833 6366
Statistics and Census Bureau
Alameda Dr. Carlos d’ Assumpção, No. 411 417, Dynasty Plaza Building, 16/F-17/F
Telephone: 2872 8188
Labour Affairs Bureau
Avenida do Dr. Francisco Vieira Machado,
No.221-279, “Advance Plaza” Building
Telephone: 2856 4109
Gaming Inspection and Coordination
Bureau
Av. da Praia Grande, No. 762-804, “China Plaza”
Building, 21/F
Telephone: 2856 9262 / 2856 7503
Macao Trade and Investment Promotion
Institute
Avenida de Amizade,No. 918, World Trade
Center, 1/F-4/F
Telephone: 2871 0300 / 2888 1212
Social Security Fund
Rua de Eduardo Marques, No. 2-6
Telephone: 2853 2850
Pension Fund
Alameda Dr. Carlos d’ Assumpção, No. 181-187,
Brilhantismo Commercial Centre, 20/F
Telephone: 2835 6556
Consumer Council
Rua de Inácio Baptista No. 6-6A, Edifício
Seaview Garden, G/F
Telephone: 8988 9315
Monetary Authority of Macao
Calçada do Gaio, No.4 - 26
Telephone: 2856 8288
Human Resources Office
Avenida Horta e Costa, No. 26, “Clementina Ho”
Building, 4/F- 5/F Telephone: 2833 6960
Unitary Police Service
Av. da Praia Grande, No. 730-804, “China Plaza”
Building, 16/F
Telephone: 2871 2999 / 8798 7510
Macao Customs Service
Rua S. Tiago da Barra, Doca D. Carlos I. SW
Telephone: 2855 9944
Public Security Forces Affairs Bureau
Calçada dos Quartéis
Telephone: 2855 9999
Public Security Police Force
Praceta de 1 de Outubro, “Comforseg” Building
Telephone: 2857 3333
Judiciary Police
Rua Central
Telephone: 993 / 2855 7777 / 2855 7775
Macao Prison
Rua de S. Francisco Xavier, Coloane
Telephone: 2888 1211
Fire Services Bureau
Avenida Doutor Stanley Ho
Telephone: 2857 2222
Academy of Public Security Forces
Calçada do Quartel, Coloane
Telephone: 2887 1112
Health Bureau
Estrada do Visconde de S. Januário
Telephone: 2831 3731 / 2871 3104
Hospital Conde S. Januário
Estrada do Visconde de S. Januário
Telephone: 2831 3731
Education and Youth Affairs Bureau
Avenida de D. João IV, No 7-9, 1/F
Telephone: 2855 5533
Cultural Affairs Bureau
Praça do Tap Seac, Cultural Institute,
Telephone: 2836 6866
Social Welfare Bureau
Estrada do Cemitério, No. 6
Telephone: 2851 2512
Macau Government Tourist Office
Alameda Dr. Carlos d’Assumpção, No. 335-341, 12/F
Telephone: 2831 5566 / 2851 3355
Tertiary Education Services Office
Calçada de Stº. Agostinho, No. 19, Nam Yue
Commercial Centre, 8/F, Flat C, 13/F-15/F
Telephone: 2834 5403 / 2834 5404
Institute for Tourism Studies
Colina de Mong Há
Telephone: 2856 1252
University of Macau
Avenida Padre Tomás Pereira, Taipa
Telephone: 2883 1622
Macau Polytechnic Institute
Rua de Luís Gonzaga Gomes
Telephone: 2857 8722 / 2870 2588
Macau Grand Prix Committee
Avenida de Amizade, No. 207, Grand Prix
Building
Telephone: 8796 2268
Land, Public Works and Transport Bureau
Estrada D. Maria II, No.32 - 36, CEM Building
Telephone: 2872 2488
Cartography and Cadastre Bureau
Estrada D. Maria II, n.º 32 - 36, CEM Building 5/F
– 6/F
Telephone: 2834 0040
Maritime Administration
Calçada da Barra, Quartel dos Mouros
Telephone: 2855 9922
Macao Post
Largo do Senado, “CTT Building”
Telephone: 2857 4491
Meteorological and Geophysical Bureau
Rampa do Observatório, Taipa
Telephone: 2885 0522
Housing Bureau
Travessa Norte do Patane, No. 102, Ilha Verde
Telephone: 2859 4875
Bureau of Telecommunications Regulation
Av. da Praia Grande, No. 789-795, 3/F
Telephone: 8396 9166
Infrastructure Development Office
Av. Dr. Rodrigo Rodrigues, “Nam Kwong”
Building, 10/F Flat F
Telephone: 2871 3724
Office for the Development of the Energy
Sector
Alameda Dr. Carlos d’ Assumpção No. 398,
CNAC Building, 7/F
Telephone: 2896 8838
The Environment Council
Alameda Dr. Carlos d’ Assumpção, No. 393-437,
“Dynasty Plaza” Building, 10/F
Telephone: 2872 5134
Civil Aviation Authority
Alameda Dr.Carlos d’ Assumpção, No. 336-342,
Cheng Feng Commercial Centre, 18/F
Telephone: 2851 1213
“Direcção dos Serviços para os Assuntos de
Tráfego”
Alameda Dr. Carlos d'Assumpção, No. 249-255,
China Civil Plaza, 12/F
Telephone: 8866 6666
Consultative Committee for the
Restructuring of Old Districts Of Macao
Alameda Dr. Carlos d’ Assumpção, No. 398,
CNAC Building, 5/F
Telephone: 2875 7305 / 2875 7306
Commission Against Corruption
Alameda Dr. Carlos d’ Assumpção, No.411-417,
“Dynasty Plaza” Building, 14/F
Telephone: 2832 6300 / 2836 1212
Appendix
Macao Sport Development Board
Av. do Dr. Rodrigo Rodrigues, Forum Building,
Block I, 4/F
Telephone: 2858 0762
87
Appendix
Commission of Audit
Alameda Dr. Carlos d’ Assumpção, No. 411-417,
“Dynasty Plaza” Building, 20/F
Telephone: 2871 1211
Legislative Assembly
Praça da Assembleia Legislativa, Legislative
Assembly Building
Telephone: 2872 8377 / 2872 8379
Court of Final Appeal
Praceta 25 de Abril, “Tribunais de Segunda e
Última Instâncias” Building
Telephone: 8398 4117
Court of Second Instance
Praceta 25 de Abril, “Tribunais de Segunda e
Última Instâncias” Building
Telephone: 8398 4115
Court of First Instance
Av. do Infante D. Henrique, No.47-53, The
Macau Square, 3/F-6/F & 12/F
Telephone: 8597 0278
Tribunal of Criminal Prosecution
Alameda Dr. carlos d’ Assumpção, No. 411–417,
“Dynasty Plaza” Building, 4/F
Telephone: 8796 6527 / 8796 6530
Administrative Court
Av. da Praia Grande, No.517, Nam Tung
Commercial Building 22/F, Flat B-C
Telephone: 2835 6060
Public Prosecutions Office
Alameda Dr. Carlos d’ Assumpção No.411-417,
“Dynasty Plaza” Building, 7/F, Ministério Público
da RAEM
Telephone: 2878 6666 / 2872 7272
District-based Social Service Centres of the Social Welfare Bureau
Social Service Centre of the St. Lawrence
and the Cathedral Parishes (Southern
District)
Rua da Praia do Manduco No. 63, 1/F
Telephone: 8989 7100 / 8989 7101
Social Service Centre of the St. Anthony
and St. Lazarus Parishes (Central District)
Avenida Coronel Mesquita, No.11-X, G/F
Telephone: 2858 0981 / 2858 0982
Social Service Centre of Our Lady of Fatima
Parish (Toi San District)
Rua Nova de Toi San No. 1-15, Litoral Building,
2/F
Telephone: 2859 6457 / 2859 6458
Social Service Centre of Ilha Verde
Avenida do Conselheiro Borja No. 56, Centre
for Victims of Disasters of Ilha Verde, 1/F
Telephone: 2822 5744 / 2822 5745
Social Service Centre of Taipa and Coloane (Outlying Islands District)
Rua do Regedor, Chun Fok Village, Fase 2, Block 5, G/F, Flat AI, Taipa
Telephone: 2882 7285
Family Service Centres
Family Service Centre of the General Union
of Neighborhood Associations of Macao
Rua do General Galhardo, No. 15, “Vang Kong”
Building, 1/F, Flat A, B and C
Telephone: 2836 5741
88
“Kin Wa” Family Service Centre of Social
Service Section of the Methodist Church of
Macao
Estrada Marginal da Areia Preta, “Kin Wa”
Building, Block 14, G/F, Flat C
Telephone: 2845 2769
Family Service Centre of the Association of
Mutual Help of Women of the Islands
Rua de Ponte Negra, “Bairro Social da Taipa”,
Block 9, G/F, Flat J,K,L, Taipa
Telephone: 2882 7116
Family Service Centre of Macao Caritas
Largo de Santo Agostinho, No.1-A
Telephone: 2893 0362 / 2893 4109 /
2893 3507
Counseling Centre on Marriage and Family
of the Macao Catholic Family Advisory
Council
Avenida da Concordia, No. 281, “May Fair
Garden” Building, Fase II, 4/F
Telephone: 2838 8886
Family Service Centre of the Women’s
General Association of Macao (Northern
Distict)
Rua da Fabrica, No. 218-222, “Macau” Building,
Block E, G/F, Flat B-E
Telephone: 2851 9016 / 2851 9632
Mutual Assistance Centre for Women of the
Sisters of the Good Shepherd
Rua Central, No. 107 & 111, “Tak Tai” Building,
Fase II, G/F, Flat A and B
Telephone: 2835 8615
Child Protection Centre of Against Child
Abuse Association of Macao
Rua Nam Keng, No. 386C and Av. Guimarães,
No. 445, “Imperial Mansion” Building, G/F and
1/F, Flat H
Telephone: 2885 5218 / 2885 5219
“Praça de Ponte” Family Service Centre
Rua de Francisco Antonio, No. 89 G/F
Telephone: 2893 8229
Appendix
Family Service Centre of the Women’s
General Association of Macao
Avenida de Horta e Costa, No. 47, “Fung Seng”
Building, 3/F, Flat A,B
Telephone: 2857 2794 / 2821 5990
Community Centres
Ilha Verde Community Centre of the
General Union of Neighbourhood
Associations of Macao
Avenida da Concordia, No.281, “May Fair
Garden” Building, Fase II, 4/F
Telephone: 2822 5730 / 2822 5914
Iao Hon Community Centre of the General
Union of Neighbourhood Associations of
Macao
Rua do Mercado de Iao Hon, Iao Hon Market
Complex, 4/F, Iao Hon Community Centre
Telephone: 2848 3261 / 2848 3262 /
2848 4068
Mong-Ha Community Centre of the General
Union of Neighbourhood Associations of
Macao
Avenida da Venceslau de Morais, Bairro Social
de Mong - Ha, Block 14 & 15, G/F
Telephone: 2834 7287
Tamagnini Barbosa (Toi San) Community
Centre of the General Union of
Neighbourhood Associations of Macao
Rua de Lei Pou Chon
Telephone: 2823 4898 / 2823 3042
Taipa Community Centre of the General
Union of Neighbourhood Associations of
Macao
Rua de Braganca, No.484, “Nova Taipa Garden”,
Block 32, “Rosa” Building, G/F & Mezzaine, Taipa
Telephone: 2884 1468
Social Service Centre of Ha Wan Baptist
Church
Rua da Praia do Manduco, No.40, G/F, 1/F, 3/F
&4/F
Telephone: 2896 6502 / 2896 6660
89
Appendix
Areia Preta Community Centre of the
General Union of Neighbourhood
Associations of Macao
Rua Nova da Preta, No. 427-433, “Kwong Wa
San Chun” Building, Block 14, G/F, Flat A & D
Telephone: 2876 5233
Taipa Integrated Service Centre of Macao
Federation of Trade Unions
Avenida de Guimaras, No. 67, “Mei Keng
Garden” Building, Block 1, Mezzaine “O”
Telephone: 2884 1582 / 2884 1603
Praia do Manduco Community Centre
Rua do Dr. Lourenco Pereira Marques, Pier
No.5C, 3/F- 4/F
Telephone: 2893 2539
Integrated Service Centre of the
Association of Promotion of Development
of Macao
Rua da Tribuna, No.261, “Vai Long Garden”
Building, G/F, Flat A & J
Telephone: 2842 2411
Integrated Service Centre of Northern
District of Macao Federation of Trade
Unions
Av. de 1 de Maio, Areia Preta, No. 63-67, “Kuong
Fok On Garden” Building, 1/F, Flat A1-W1
Telephone: 2847 0789
Community Centre of ZAPE of the General
Union of Neighbourhood Associations of
Macao
Rua Francisco H. Feranades, No.11, “Hotline”
Building, 2/F
Telephone: 2875 0844
Community Centre of “Shuen Tao Church”
Avenida de Horta e Costa, No.100, 2/F
Telephone: 2821 2369
“Lok Chun” Centre of of the General Union
of Neighbourhood Associations of Macao
Avenida do General Castelo Branco, “Social
Service Building of General Union of
Neighborhood Associations”, 3/F
Telephone: 2822 7556
Temporary Shelters
Good Shepherd Centre
Address: Not available
Telephone: ---
“Chun Kui Ting” - Centre for Street Sleepers
of Macao
Rua do Asilo, Ilha Verde
Telephone: 2827 0939
“Ian Oi Chi Ka” -Temporary Shelter for
Women
Address: Not available
Telephone: ---
“Lai Yuen” Centre of the Women’s General
Association of Macao
Macau PO Box No. 6559
Telephone: 2832 6632
Counseling Service Hotline
Macao Caritas - Life Hope Hotline
Address: Not available
Tel: 2852 5222
90
“The Resilience Centre” of Social Welfare
Bureau (Problem Gambling Prevention and
Treatment Centre)
Rua do Campo, No.103, “Associação de
Construtores Civis e Empresas de Fomento
Predial”Building, 1/F, Flat B-D
Telephone: 2832 3902
Yat On Centre
Rua Comandante Mata e Oliveira, No. 7-11,
“Kam Loi” Building, G/F, Flat K
Telephone: 2821 0033
Macao Industrial Evangelistic Fellowship
Rua Nova da Areia Preta, “Nam Va San Chun”
Building, Block 1, G/F, Flat A
Telephone: 2845 3151 “Choice of Happy Path” - Sheng Kung Hui
Association
Rua de Pedro Nolasco da Silva, No.55
Telephone: 2835 3449 / 6240 8181
Appendix
Counseling Service for Problem Gambling
Nursery
“Mong-Há” Nursery
Bairro Social de Mong-Há, Block 5 - 6, G/F
Telephone: 2831 9599
“Caritas” Nursery
Rua Marginal do Canal das Hortas, Tamagnini
Barbosa
Telephone: 2823 1090
“Fai Chi Kei” Nursery
Rua do Marechal Gomes de Costa, Block B, G/F
Telephone: 2826 5293
Nursery III of the Women’s General
Association of Macao
Estrada Marginal da Areia Preta, “Hoi Pan Fa Un”
Building, G/F & 1/F
Telephone: 2845 1000 / 2845 6025
Nursery “Tung Sin Tong I”
Avenida de Artur Tamagnini Barbosa, No. 118,
“D. Julieta Nobre de Carvalho” Building, Block C,
G/F
Telephone: 2840 0356
Nursery “Tung Sin Tong II”
Rua de Entre-Campos, No.51, “Ng Fok” Building,
G/F
Telephone: 2831 1211
Nursery “Tung Sin Tong III”
Praceta do Bom Sucesso, No.68, G/F
Telephone: 2842 5851
“Nursery I” of the Women’s General
Association of Macao
Avenida de Venceslau de Morais, “Pak Tat San
Chun” Building, G/F & Mezzaine
Telephone: 2872 2204 / 2871 7977
“S. João” Nursery
Avenida de Horta e Costa, No.26, “Clementina
Ho” Building, G/F, 1/F & 2/F
Telephone: 2852 7602 / 2852 7603
“Workers” Nursery
Rua de Alegria, No.44, 2/F
Telephone: 2833 3998
Nursery “Sa Lei Tau Fong Chong Toc I
Chong Sam”
Rua da Palmeira, No.21 A
Telephone: 2895 0640
“Pio XII” Nursery
Travessa do Colégio, No.3
Telephone: 2896 3440
91
Appendix
92
“Pope John XXIII” Nursery
Rua de Francisco António, No.67
Telephone: 2837 8458
“Santa Maria Mazzarello” Nursery
Rua da Praia do Manduco, No.103
Telephone: 2896 8281
“Little Dolphin” Nursery of the Women’s
General Association of Macao
Avenida dos Jardins do Oceano, No.220 G/F,
Taipa
Tel: 2881 1043 / 2881 1114
“Fong Chong Toc I So” Nursery
Rua Direita de Carlos Eugénio, No.4, 6, 8, Taipa
Telephone: 2882 5182
“Our Lady of Carmo” Nursery
Avenida de Carlos da Maia, No.1, Taipa
Telephone: 2882 7027
“Christians in Action” Nursery
Travessa do Pato, No.6-6A, “Lai Va” Building, G/F
Telephone: 2835 3193
“St. John” Nursery (ZAPE)
Rua Cidade do Porto No.403, “Brilhantismo”
Building, G/F & 2/F, Flat AK
Telephone: 2872 5290 / 2872 5291
“O Traquinas” Nursery
Rua de Bragança, Nova Taipa Gardens, Block
20, “Nenúfar” Building, G/F & Mezzaine, Taipa
Telephone: 2883 8241
“Little Sea-gull” Nursery
Rua de Bruxelas, “Hang Kei Garden” Building,
Block I, 3/F
Telephone: 2875 0982
“Little Swallow” Nursery of the Women’s
General Association of Macao
Avenida Dr. Francisco Vieira Machado, “Nam
Wa San Chun” Building, G/F
Telephone: 2876 9674 / 2876 9675
“D. Ana Sofia Monjardino”Nursery of
Montepio Geral de Macau
Travessa do Canal das Hortas, No.70, “Macau”
Building, G/F
Telephone: 2843 2513 / 2843 2514
“Missionary of Charity” Nursery – “Ian Oi
Chun Kao Toc I So”
Avenida do Conselheiro Borja, No.448, G/F
Telephone: 2822 2538
“Nursery II” of the Women’s General
Association of Macao
Rua do Almirante Costa Cabral, No.76, G/F & 1/F
Telephone: 2837 3768
Nursery of the Women’s General
Association of Macao
Rua do Campo, No.222, G/F & 3/F
Telephone: 2835 3740
“Santa Rosa de Lima” Nursery
Rua Nova à Guia, No.348, G/F
Telephone: 2875 3670
“Hang Foc Sio I Chong Sam” Nursery
Avenida de Horta e Costa, No.67 - 69, “Ka
Lai”Building, 2/F, Flat A
Telephone: 2831 3383
“Little World” Nursery
Rua do Almirante Costa Cabral, “Iao Fai”
Building, 1/F, Flat F
Telephone: 2833 7094
“St. Anthony” Nursery
Avenida da Praia Grande, No.743, 1/F
Telephone: 2857 4641
Nursery of the Holy House of Mercy of
Macao
Av. do Governador Jaime Silvério Marques,
No.357, “Fu Tat Garden” Building, G/F
Telephone: 2875 1986 / 2875 1987
“Tung Sin Tong IV” Nursery
Beco do Sal, No. 38-40, “Lap Sin” Building, G/F &
Mezzaine, Flat I
Telephone: 2893 9242
Appendix
Children and Youth Home
“ECF Fellowship Orphanage”
Rampa dos Cavaleiros, Bairro Social de MongHá, Block 16, 1/F, Flat A - H
Telephone: 2828 0755 / 2828 0756 /
2836 5633
“Mong-Há” Youth Home
Rampa dos Cavaleiros, Bairro Social de Mong Ha, Bloco 16, G/F
Telephone: 2828 0111
“Arco-Iris” Residential Centre
Avenida do Governador Jaime Silvério
Marques, No. 179, “Tong Nam Ah Garden”
Building, G/F, Flat BH, 1/F-3/F
Telephone: 2872 5772
“Helen Liang” Institute
Rua do Parque, S/N
Telephone: 2857 3544
Source of Hope
Rua de Bragança, Nova Taipa Gardens, Bloco
22, “Nenúfar” Building, G/F and Mezzaine, Taipa
Telephone: 2883 7055
S. José Home, Ká Hó
Estrada de Nossa Senhora de Ká-Hó, No. 1151,
Coloane
Telephone: 2887 0266 / 2887 0400
“Dom Versiglia” Garden
Estrada de Nossa Senhora de Ká-Hó,
D. Bosco Youth Training Centre, Ká-Hó Village,
Coloane
Telephone: 2888 1843
Spring of Hope
Rua do Regedor, Phase II, Chun Fok Estate,
Block 6, “Wai Seng Kok” Building, G/F, Flat AJ,
AK & AL
Telephone: 2843 2610
“Star Hope” Home of Sheung Kung Hui
Avenida Dr. Sun Yat Sen, Great China Plaza, G/F, Flat J, Taipa
Telephone: 2883 1371 / 2883 0774
Community Youth Work Team
Youth Service Team in Northern District of
Sheung Kung Hui (Areia Preta)
Rua do Mercado de Iao Hon, No. 31, “Mei Lin”
Building, Block 4, Mezzaine
Telephone: 2847 4236 / 2847 4237
Youth Service Team in Northern District of
Sheung Kung Hui (Fai Chi Kei)
Rua Sul do Patane and Rua do General Ivens
Ferraz, No. 329 & 343, “Pou Choi Garden” Estate,
“Lei Fai Kok” Building, G/F
Telephone: 2826 6012 / 2826 6505
Community Youth Service Team of the General Union of Neighborhood Associations of Macao
Rua de D. Belchior Carneiro, No.51, “Vai Yee” Building, G/F
Telephone: 2836 3139 / 2836 3403
Home for the Elderly
Elderly Home of Our Lady of Ká-Hó
Estrada de Nossa Senhora de Ká Hó, Coloane
Telephone: 2887 0710 / 2887 0712
“Betânia” Old Home
Avenida do Conselheiro Borja
Telephone: 2822 2582 / 2823 4379
93
Appendix
“St. Francisco Xavier” Old Home
Rua de Francisco Xavier Pereira, No.122, G/F, 1/
F-2/F
Telephone: 2857 3596
“Our Lady of Mercy” Old Home
Rua D. Belchior Carneiro, Largo da Companhia,
No. 19
Telephone: 2837 3988 / 2837 3788
“Santa Maria “ Old Home
Travessa dos Santos, No. 2-4
Telephone: 2830 2104 / 2832 5189
“Obra das Mães” Old Home
Rua de Bruxelas, “Hang Kei Garden” Building,
Block 4, 3/F
Telephone: 2872 7227 / 2872 7228 /
2872 7229 / 2872 7230
“Vila Madalena” Old Home
Estrada de Cheoc Van, No.2-4, Coloane
Telephone: 2888 2268 / 2888 2269
“Old Home with Special Care” of “Obra das
Mães”
Alameda Dr. Carlos d’Assumpção, No.181 - 187,
Commercial Centre of “Grupo Brilhantismo”, 2/F
Telephone: 2875 2561 / 2875 2562,
2875 2563
“S. José” Old Home
Adro de S. Lázaro, No.6, G/F &1/F
Telephone: 2837 2157 / 2856 1617
“Hou Kong Yat Lai” Old Home
Avenida do Conselheiro Borja, “Yat Lai Garden”
Estate, Block I, “Hou Kei Kok” Building, 3/F, Flat A
- F, H & G; Block IV, “Hou Keng Kok” Building, 3/F,
Flat Y, AD, AE & AF
Telephone: 2822 5239 / 2822 6035
“Pine Tree” Old Home
Avenida do Conselheiro Borja, “Yat Lai Garden”
Estate, Block IV, 3/F, Flat Aa, Ab, Ac & Z
Telephone: 2822 6207
“Macau” Old Home (Fok Hoi)
Rampa dos Cavaleiros, “Fok Hoi Garden” Estate,
Fok Hong Court, Basement 2
Telephone: 2852 0531
“Yee On” Old Home
Praça de Luís de Camões, No. 6 - 8, “Lai Hou”
Building, Block 4, G/F, Flat LB, HB, MB & IB; 1/F,
Flat QA, RA, MA & NA
Telephone: 2895 2742
“Yee On” Old Home (Nga San)
Rua da Ribeira do Patane, No.181, “Nga San”
Building, Block 2, 3/F
Telephone: 2825 6968
“Yee On” Old Home (Yat Lai)
Avenida do Conselheiro Borja, “Yat Lai Garden”
Estate, Block 5, “Lai Yuen Kok” Building, 3/F, Flat
AG & AN
Telephone: 2822 0570
“Ian Oi” Old Home Company Limited
Rua do Visconde de Paço de Arcos, No.139,
Hong Hei Kok” Building, 1/F & 2/F
Telephone: 2892 0610 / 2892 1374
“Ieng Hong” Old Home
Rua Chio Chau, No.15-67 BA, G/F & 1/F, Taipa
Telephone: 2883 3399
94
“Ilha Verde” Elderly Centre (Home Care and
Support Service)
Avenida do Conselheiro Borja
Telephone: 2823 4222 / 2822 0955
“Mong-Há” Elderly Centre (Home Care and
Support Service)
Rampa dos Cavaleiros, Bairro Social de MongHá, Block 6 - 7, G/F
Telephone: 2831 7832 / 2831 6214
Longevity Elderly Day Care Centre (Home
Care and Support Service)
Rua de Bragança, Nova Taipa Garden, Block 28,
“Crisântemo” Building, G/F & Mezzaine, Taipa
Telephone: 2884 2577 / 2884 2578
Interior Harbor Multi-service Elderly Centre
(Home Care and Support Service)
Rua de Constantino Brito, No.9, “Misto” Building,
G/F, 1/F-2/F
Telephone: 2892 0041 / 2892 0042
Appendix
Home Care and Support Service
Service for Elderly Living Alone
Elderly Care Network of the General Union
of Neighborhood Associations of Macao
Rua Marechal G. Costa , Bairro Soc. Fai Chi Kei,
Block C, 2/F (Room 208).
Telephone: 2822 2725
“Ilha Verde” Elderly Centre
Avenida do Conselheiro Borja
Telephone: 2823 4222 / 2822 0955
“Mong-Há” Elderly Centre
Rampa dos Cavaleiros, Bairro Social de Mong
Há, Block 6 - 7, G/F
Telephone: 2831 7832 / 2831 6214
Longevity Elderly Day Care Centre
Rua de Bragança, Nova Taipa Garden, Block 28,
“Crisântemo” Building, G/F & Mezzaine, Taipa
Telephone: 2884 2577 / 2884 2578
Interior Harbor Multi-service Elderly Centre
Rua de Constantino Brito, No.9, “Misto” Building, G/F, 1/F-2/F
Telephone: 2892 0041 / 2892 0042
Elderly Day Care Centre
“Praia do Manduco” Elderly Centre of the
Social Welfare Bureau
Rua da Praia do Manduco, No. 63, G/F
Telephone: 8989 7111
Elderly Service Centre of the
General Union of Neighborhood
Associations of Macao
Avenida do Conselheiro Borja, “D. Maria
Angélica Lopes dos Santos” Building, Room.111
– 114
Telephone: 2822 6215
“Ilha Verde” Elderly Centre
Avenida do Conselheiro Borja
Telephone: 2823 4222 / 2822 0955
Day Centre of “D. Julieta Nobre de
Carvalho” Residence
Avenida do Conselheiro Borja, “D. Julieta Nobre
de Carvalho” Residence, Block A, Room 111 –
114
Telephone: 2822 6001
95
Appendix
“Mong-Há” Elderly Centre
Rampa dos Cavaleiros, Bairro Social de Mong
Há, Block 6 - 7, G/F
Telephone: 2831 7832 / 2831 6214
“Chong Pak Chi Ka” Day Care Centre
Estrada de Coelho do Amaral, No.92-A, G/F, Flat
B; No.92, G/F
Telephone: 2855 6234 / 2831 4428
Longevity Elderly Day Care Centre
Rua de Bragança, Nova Taipa Garden, Block 28,
“Crisântemo” Building, G/F & Mezzaine, Taipa
Telephone: 2884 2577 / 2884 2578
Interior Harbor Multi-service Elderly Centre
Rua de Constantino Brito, No.9, “Misto” Building,
G/F, 1/F-2/F
Telephone: 2892 0041 / 2892 0042
“Rejuvenescence” Special Care Centre
Rua do General Ivens Ferraz, No.362, “Lok Ieong
Fa Un” Building, Tower I & II, G/F
Telephone: 2826 6850
“I Chon” Centre of the General Union of
Neighborhood Associations of Macao
Avenida do General Castelo Branco, “Social
Service Building of General Union of
Neighborhood Associations”, 1F & 2/F
Telephone: 2822 7667
Recreation Centre for the Elderly
96
“Fai Chi Kei” Elderly Recreation Centre of
the Social Welfare Bureau
Rua do Marechal Gomes da Costa, No.10- 2, G/F
Telephone: 2826 1491
Elderly Recreation and Health Centre of the
Macao Federation of Trade Unions
Avenida de Artur Tamagnini Barbosa, “D. Julieta
Carvalho” Building, Block B, Room 210-215
Telephone: 2826 1400
Elderly Recreation Centre of the Association
of Welfare and Mutual Assistance of the
Residents of the Hipódromo, Areia Preta
and Iao Hon Districts
Rua 3, Bairro Iao Hon, No.7, “Shun Lei” Building,
Block F, G/F, Room 105 - 106
Telephone: 2841 5542 / 2841 3755
“Kei Hong Lok Yuen” of the Diocesan
Pastoral Centre of Areia Preta
Rua 2, Bairro Iao Hon, No.2, “Iau Tim” Building,
G/F
Telephone: 2834 1924
“Golden Age” Elderly Society
Rua de Lei Pou Chon, No.23, G/F
Telephone: 2826 3577
Elderly Recreation Centre of the
Neighborhood Association of “Mong-Há”
District
Avenida do Coronel Mesquita, No.16, “Seng Fu”
Building, 1/F, Flat A - B,
Telephone: 2852 0005
Elderly Recreation Centre of the
Association of Mutual Assistance of
Neighborhood of “Tamagnini Barbosa”
District
Tamagnini Barbosa Social Housing Estate,
Tower A, 1/F, Room 20 & Room F
Telephone: 2840 0425
Elderly Recreation Centre of the
Temporal Housings in Northern District
of the General Union of Neighborhood
Associations of Macao
Travessa Norte do Patane, C.H.T. 5/F, Flat T, U & V
Telephone: 2822 1961 / 2822 1962
Elderly Recreation Centre of the
Association of Mutual Assistance of
Neighborhood of “San Kio” District
Largo da Cordoaria, No.8, G/F
Telephone: 2832 4622
Elderly Recreational Centre of the
Association of Mutual Assistance of
Neighborhood of “Patane” District
Rua da Palmeira No.53-A, G/F
Telephone: 2895 5745
Elderly Home of St. Anthony Parish
Largo de Santo Antonio, No.4B-4D, G/F
Telephone: 2857 8531
Elderly Recreational Centre of the
Association of Mutual Assistance of
Neighborhood of “Tai O” District
Avenida de Horta e Costa, No.76, 1/F
Telephone: 2831 9299
Elderly Recreation Centre of the General
Union of Neighborhood Associations of
Macao
Avenida do Conselheiro Ferreira de Almeida,
No.28, 1/F
Telephone: 2852 2979
Elderly Recreation Centre of the Association
of Mutual Assistance of Neighborhood of
“Praia do Manduco” District
Rua do Almirante Sérgio, No.131, G/F
Telephone: 2855 1472
Elderly Recreation Centre of the
Association of Mutual Assistance of
Neighborhood of “Northern” District
Travessa das Venturas, No.3, G/F
Telephone: 2893 4036
“Casa Ricci” Elderly Centre
Largo de Santo Agostinho, No. 1-A
Telephone: 2893 2901 / 2830 5981 / 2857 3297
Elderly Recreation Centre of “Obra das
Mães”
Estrada de D. Maria II, No. 1-B, “Obra das Mães”
Building, G/F, Flat B
Telephone: 2871 7801
“Pinheiros” House of Taipa
Rua Direita de Carlos Eugénio, No.24, G/F, Taipa
Telephone: 2882 5488
“Kuan Iek” Elderly Recreation Centre of
“Association of Residents of the Islands”
Rua da Ponte Negra, Bairro Social da Taipa,
Block 10, No.75B & 75C, G/F, Taipa
Telephone: 2882 5273
“Yan Kei” Elderly Centre of Hong Kong &
Macau Lutheran Church
Avenida 5 de Outubro, S/N, Coloane
Telephone: 2888 2227
“Cheng Chong” Elderly Recreation Centre
of the Association of Mutual Assistance of
Neighborhood of “Fai Chi Kei” District
Rua do General Ivens Ferraz, No.402, “Lok Ieong
Fa Un” Building, Tower II, G/F
Telephone: 2826 1973
Elderly Recreation Centre of the
Association of Mutual Assistance of
Neighborhood of “Ilha Verde” District
Travessa da Concórdia, No.25, “Mayfair Garden”
Building, Block 3, G/F, Flat BB
Telephone: 2826 1305
“Hong Nin” Home of the Association of
Agriculturists of Macao
Istmo Ferreira do Amaral, No.22
Telephone: 2843 8744
Appendix
Elderly Recreation Centre of the
Association of Mutual Assistance of
Neighborhood of “Sam Pa Mun” District
Rua da Rosa, No.6-A, “Kou Fat” Building, G/F
Telephone: 2835 0695
97
Appendix
Rehabilitation Home for the Disabled
“Mong-Há” Residence
--Telephone: 2848 2060
“Santa Lucía” Centre
Estrada de Nossa Senhora de Ka-Ho, Coloane
Telephone: 2887 0354 / 2887 0616
“Santa Margarita” Centre
Rua de Francisco Xavier Pereira, No.122, G/F &
3/F
Telephone: 2858 0515
“Our Lady of Penha” Home
Estrada de D. João Paulino, No. 22
Telephone: 2857 3789
“St. Luís Gonzaga” Home
Povoação de Cheok Ka, Taipa
Telephone: 2883 0503
Day Centre for the Disabled
“Dawn” Centre
Avenida da Concórdia, No. 281, “May Fair
Garden” Building, Fase II, 4/F
Telephone: 2822 5766 / 2822 6589
Service Centre for the Deafs
Travessa das Pedrinhas, No. 33, G/F
Telephone: 2826 1658 / 2823 3583
“Daybreak” Centre
Avenida 1º de Maio, “Kuong Wa” Building, Block
15, G/F
Telephone: 2876 2364 / 2876 2363
Alvorada Day Activity Centre
Rua Nova da Areia Preta, “Kuong Wa” Building,
Block 15, 1/F
Telephone: 2876 4576
“Kai Lung” Vocational Support Centre
Travessa dos Currais, No. 24, “Macau” Building,
(Fase II), Block D, G/F e 1/F
Telephone: 2843 8497
Rehabilitation Centre for the Blind
Avenida do General Castelo Branco, No.14
Telephone: 2857 4373
“Kai Hong” Centre
Estrada Marginal Da Areia Preta, “Tung Wa Sun
Chun” Building, Block 14, G/F
Telephone: 2822 1976 / 2876 8428
“Hong Ieng” Centre of Fu Hong Society of
Macao
Rampa dos Cavaleiros, Bairro Mong-Há, Block I
&II, G/F,
Telephone: 2848 3226
“Yee Lok” Centre of Fu Hong Society of Macao
Rua Sul do Patane and Rua do General Ivens Ferraz, No.363, “Lei Seng Kok” Building, G/F
(temporary address)
Telephone: 2826 1004
Sheltered Workshop
Social Service Centre and Sheltered
Workshop for the Disabled
Avenida de Artur Tamagnini Barbosa, Bairro
Tamagnini Barbosa, Tower B, basement
Telephone: 2855 3813 / 2855 3870
98
“Pou Choi” Centre of Fu Hong Society of
Macao
Rua do Patane and Rua do General Ivens
Ferraz, No.363, 381 & 403, “Lei Seng Kok”
Building, G/F
Telephone: 2840 3988
Vocational Training and Day Activity
Centre for the Mentally Disable Persons in
affiliation of the Macao Special Olympics
Travessa do Canal das Hortas, No.64, “Macau”
Building, Fase 2, Block C, 1/F, Flat A
Telephone: 2826 6597
Loja do Canto
Bairro Social de Mong- Há, Block 10, G/F, Flat B
Telephone: 2848 2342
Employment Support Centre for the
Mentally Deficient in affiliation of the
Macao Special Olympics
Avenida da Concordia, No.109, “Wang Kin”
Building, Block 8, G/F, Flat F-G
Telephone: 2826 6670
“Sam Meng Chi” Snack Shop
Avenida de Venceslau de Morais, Bairro MongHá, Block 11, G/F, Flat D
Telephone: 2848 1101
Appendix
Vocational Training Centre
Education Centre/Pre-School Centre
“Kai Chi” Child Development Centre
Estrada de Cacilhas, Monte da Guia
Telephone: 2876 1191
Education Centre for Children with
Auditory Problems
Travessa das Pedrinhas, No.65, G/F
Telephone: 2841 5554
Rehabilitation Bus Service
Rehabilitation Bus Service of Caritas
Largo de Santo Agostinho,No. 1-A, G/F
Telephone: 6669 3405
Macau Red Cross Medical Transfer Service
Avenida da República, No. 58-60
Telephone: 2831 3003
Assessment Centre
Assessment Centre for Rehabilitation of the Social Welfare Bureau
Istmo de Ferreira do Amaral, No.25, “Litoral” Building, Block II, 2/F
Telephone: 8490 5911
Integrated Service
“Hong Lok” Integrated Service Centre of the Association of Parents of the Mentally
Deficient
Estrada Marginal da Areia Preta, No. 115-133, “Hong Lok San Chun” Building, Block I, 2/F
Telephone: 2848 3229
99
Appendix
Rehabilitation Home for Drug Dependents
Rehabilitation Centre of the Christian New
Life Fellowship of Macao
Av. de Artur de Tamagnini Barbosa, Bairro
Tamagnini Barbosa, Tower C, G/F, Flat A,B,G,H
Telephone: 2845 7495 / 2845 5576
Macao “Teen Challenge” Evangelical Drug
Treatment Center (Male Section) Estrada do Altinho de Ká Hó, Vale de Benção,
Coloane, PO Box no. 25, Coloane
Telephone: 2896 5515
Macao “Teen Challenge” Evangelical Drug
Treatment Center (Female Section)
Estrada do Altinho de Ká Hó, Vale de Benção,
Coloane, PO Box no. 25, Coloane
Telephone: 2882 7357
Association of Rehabilitation of Drug
Abusers of Macao
Estrada do Campo, No.16, G/F, Coloane
Telephone: 2887 0117
St. Stephen’s Society - House of Promise
Post-box 6113, Correios do Mercado Vermelho, Macao
Telephone: 2834 5026
Drug Treatment and Social Rehabilitation Service for Drug Dependants
Drug Treatment Integrated Service Centre
Estrada Nova
Telephone: 2835 8844
Service for Prevention of Drug Abuse
Healthy Life Education Centre of the Social
Welfare Bureau
Rua Francisco H. Fernandes, No.11, 2/F, Flat AK 1
Telephone: 2822 5778 / 2822 5779
Youth Community Centre of the Young
Men's Christian Association of Macao
Av. da Concordia, No.281, “Mayfair Garden”
Building, Fase II, Sunrise Court, 4/F
Telephone: 2822 6146
Resources Center for Anti-Drug Education
of the Social Welfare Bureau
Rua Sanches Miranda, No. 7
Telephone: 2878 1718
Au Hon Sam Charitable Association Clinical Service for Smoking Cessation
Rua do Matapau, No.87, 2/F, Flat A-B
Telephone: 2857 2929
Outreach Service for Drug Dependents
Christian New Life Fellowship of Macao –
Outreach Unit
Istmo de Ferreira do Amaral, No. 2-10, “Fai I”
Building, G/F, Room E
Telephone: 2843 5563
100
Christian New Life Fellowship of Macao –
Smart Youth
Avenida do Hipódromo, No. 216-276, Vai Long
Garden, G/F, H
Telephone: 2847 0802 / 2847 0803
Chong Kong Halfway House
Avenida do Almirante Lacerda, No. 127-127A, Building Golden Dragon
Telephone: 2893 3662
Appendix
Temporary Residence
Public Utilities
Macao Lawyers Association
Avenida da Amizade, No.918, World Trade
Center, 11/F
Telephone: 2872 8121 / 2872 8122
ADA Administration of Airports Ltd.
Macao International Airport, Taipa
Telephone: 8598 8520
Air Macau Co, Ltd.
Alameda Dr. Carlos d’ Assumpção,No. 398,
CNAC Building, 12/F-18/F
Telephone: 8396 6888
Macau International Airport Company Ltd.
Av. Wai Long, CAM Office Building, 4/F, Taipa
Telephone: 8598 8888
Macau Electricity Company, Ltd.
Estrada D. Maria II, No. 32-36, CEM Building
Telephone: 2833 9933
CGS - Macau Tratamento de Resíduos
Incineration Centre-Pac On, Taipa
Telephone: 2885 0023
CPM - Macau Parking Company Ltd.
Avenida da Praia Grande, No.693, “Tai Wah”
Building, 14/F
Telephone: 2832 3232
Macau Productivity and Technology
Transfer Center
Rua de Xangai, No.175, ACM Building, 6/F-7/F
Tel: 2878 1313
CSR Macau - Companhia de Sistemas de
Resíduos Lda.
Av. Son On, Lote S, Pac On, Taipa
Telephone: 2885 0065
CTM - Macau Telecom Company, Ltd.
Rua de Lagos, Telecentro Building, Taipa
Tel: 2883 3833
Macau Portuguese School Foundation
Avenida Infante D. Henrique
Telephone: 2857 2240
IPOR - Portuguese Oriental Institute
Rua Pedro Nolasco da Silva, No.45,1/F
Telephone: 2853 0227
Civil Engineering Laboratory of Macao
Rua da Sé, No.30
Telephone: 2834 3372
The Macao Water Supply Co. Ltd.
Avenida do Conselheiro Borja, No.718
Telephone: 2823 3332
Macauport SA
Estrada Nossa Senhora de Ká-Hó, Terminal de
Contentores do Porto Ká-Hó, Coloane
Telephone: 2851 1524 / 2851 1564 /
2887 0558
Macau Slaughter House Ltd.
Estrada Marginal da Ilha Verde
Telephone: 2827 0623
101
Appendix
Macao Industrial Parks Development Co. Ltd.
Estrada Marginal da Ilha Verde, Posto
Fronteiriço do Parque Industrial
Transfronteiriço, 6/F, Macao
Telefone: 2878 6636
Nam Yue Wholesale Market Co. Ltd.
Avenida do Comendador Ho Yin, “Mercado
Abastecedor de Macau” Building
Telefone: 2823 0088 / 2823 0083
Macau Collective Transportation Co. Ltd.
Avenida da Praia Grande, No.594, B.C.M
Building, 16/F
Telefone: 2857 0076 / 2857 0079
TDM - Teledifusão de Macau, S.A.
Rua Francisco Xavier Pereira, No.157-A
Telefone: 2851 9188
TEDMEV
Posto Fronteirico do Parque Industrial
Transfronteirico 4/F, Praceta do Parque
Industrial, Ilha Verde
Telefone: 2871 1228
Macau Urban Transportation Co. Ltd.
Estrada Marginal da Ilha Verde, No.2, G/F
Telefone: 2827 1133 / 2827 1122
World Trade Center Macau Co. Ltd.
Av. da Amizade, No. 918, World Trade Center, 16/F
Telefone: 2872 7666
102