3rd Pan American Safety Summit Diretoria de Segurança Operacional June 2012 Systems Issues 1. TAM Fleet 2. Systems Occurrences TAM Fleet Airbus Boeing A319 27 acft B767 3 acft A320 86 acft A321 9 acft A330 20 acft 3 B777 4 acft Systems (non-powerplant) Occurrences Airbus Fleet Jan 2009 – May 2012 Others 20% Landing Gear 19% Navigation Systems 4% Pneumatics 4% Flight Controls 14% Hydraulics 7% Autoflight 7% Air Cond & Pressn 8% Source: AQD 3 Systems (non-powerplant) Occurrences Boeing Fleet Jan 2009 – May 2012 Air Cond & Pressn 5% Pneumatics 6% Flight Controls 14% Hydraulics 6% Engine 6% Landing Gear 14% APU 8% Electrics 10% Source: AQD 3 Occurrences Rate Airbus Fleet Jan 2009 – May 2012 Source: AQD 3 Occurrences Rate Boeing Fleet Jan 2009 – May 2012 Source: AQD 3 Desenvolvimento Diretoria de Segurança Operacional Copyright: TAM Linhas Aéreas S/A | Abril de 2012 Proibida a reprodução total ou parcial, sem prévia autorização. 8