C iências ontábeis ADMINISTRAÇÃO Caderno de Informática Dom Alberto Prof: Fábio Lorenzi da Silva C122 SILVA, Fábio Lorenzi Caderno de Informática Dom Alberto / Fabio Lorenzi da Silva. – Santa Cruz do Sul: Faculdade Dom Alberto, 2010. Inclui bibliografia. 1. Administração – Teoria 2. Ciências Contábeis – Teoria 3. Informática – Teoria I. SILVA, Fábio Lorenzi II. Faculdade Dom Alberto III. Coordenação de Administração IV. Coordenação de Ciências Contábeis V. Título CDU 658:657(072) Catalogação na publicação: Roberto Carlos Cardoso – Bibliotecário CRB10 010/10 Página 2 Apresentação O Curso de Administração da Faculdade Dom Alberto iniciou sua trajetória acadêmica em 2004, após a construção de um projeto pautado na importância de possibilitar acesso ao ensino superior de qualidade que, combinado à seriedade na execução de projeto pedagógico, propiciasse uma formação sólida e relacionada às demandas regionais. Considerando esses valores, atividades e ações voltadas ao ensino sólido viabilizaram a qualidade acadêmica e pedagógica das aulas, bem como o aprendizado efetivo dos alunos, o que permitiu o reconhecimento pelo MEC do Curso de Administração em 2008. Passados seis anos, o curso mostra crescimento quantitativo e qualitativo, fortalecimento de sua proposta e de consolidação de resultados positivos, como a publicação deste Caderno Dom Alberto, que é o produto do trabalho intelectual, pedagógico e instrutivo desenvolvido pelos professores durante esse período. Este material servirá de guia e de apoio para o estudo atento e sério, para a organização da pesquisa e para o contato inicial de qualidade com as disciplinas que estruturam o curso. A todos os professores que com competência fomentaram o Caderno Dom Alberto, veículo de publicação oficial da produção didáticopedagógica do corpo docente da Faculdade Dom Alberto, um agradecimento especial. Lucas Jost Diretor Geral Página 3 PREFÁCIO A arte de ensinar e aprender pressupõe um diálogo entre aqueles que interagem no processo, como alunos e professores. A eles cabe a tarefa de formação, de construção de valores, habilidades, competências necessárias à superação dos desafios. Entre estes se encontra a necessidade de uma formação profissional sólida, capaz de suprir as demandas de mercado, de estabelecer elos entre diversas áreas do saber, de atender às exigências legais de cada área de atuação, etc. Nesse contexto, um dos fatores mais importantes na formação de um profissional é saber discutir diversos temas aos quais se aplicam conhecimentos específicos de cada área, dispondo-se de uma variedade ampla e desafiadora de questões e problemas proporcionada pelas atuais conjunturas. Para que isso se torne possível, além da dedicação daqueles envolvidos no processo de ensino-aprendizagem, é preciso haver suporte pedagógico que dê subsídios ao aprender e ao ensinar. Um suporte que supere a tradicional metodologia expositiva e atenda aos objetivos expressos na proposta pedagógica do curso. Considerando esses pressupostos, a produção desse Caderno Dom Alberto é parte da proposta pedagógica do curso da Faculdade Dom Aberto. Com este veículo, elaborado por docentes da instituição, a faculdade busca apresentar um instrumento de pesquisa, consulta e aprendizagem teóricoprática, reunindo materiais cuja diversidade de abordagens é atualizada e necessária para a formação profissional qualificada dos alunos do curso. Ser um canal de divulgação do material didático produzido por professores da instituição é motivação para continuar investindo da formação qualificada e na produção e disseminação do que se discute, apresenta, reflete, propõe e analisa nas aulas do curso. Espera-se que os leitores apreciem o Caderno Dom Alberto com a mesma satisfação que a Faculdade tem em elaborar esta coletânea. Elvis Martins Diretor Acadêmico de Ensino Página 4 Sumário Apresentação......................................................................................................... 3 Prefácio.................................................................................................................. 4 Plano de Ensino..................................................................................................... 6 Aula 1 Introdução a Informática e Questionário............................................................... 13 Aula 2 Informática Microsoft Word 2003 e Internet...........................................................27 Aula 3 Material Para Exercícios........................................................................................ 47 Aula 4 Internet............................................................... ................................................... 60 Aula 5 Configuração da Numeração das Páginas e Informática Microsoft Word 2003... 68 Aula 6 Microsoft Power Point e Informática Microsoft Word 2003................................... 78 Aula 7 Microsoft Power Point (Continuação).................................................................... 89 Aula 8 Introdução................................................................. ............................................ 95 Introdução ao excel...............................................................................................105 Aula 9 Função "SE".........................................................................................................128 Aula 10 Referência Absoluta..............................................................................................132 Aula 11 Funções "PROCV e PROCH"....................... ........................................................137 Aula 12 Planilha de Controle de Vendas............................................................................ 140 Página 5 Centro de Ensino Superior Dom Alberto Plano de Ensino Identificação Curso: Administração/Ciências Contábeis Disciplina: Informática Carga Horária (horas): 60 Créditos: 4 Semestre: 3º Ementa Conceitos básicos de informática. História da Informática. Utilização de tecnologia dentro das empresas. Principais aplicativos e soluções encontradas dentro das empresas atualmente, seus benefícios, utilidades e funcionalidades. Hardware e Software. Editores de texto. Planilhas eletrônicas. Softwares de apresentação, computação gráfica, multimídia, internet. Aplicações gerais da informática. O impacto da informática na área da Administração. Planejamento de informática na empresa. Desenvolvimento de sistemas. Avaliação e implantação de sistemas de segurança. Software Livre. Objetivos Geral:Através do conhecimento da tecnologia, ter a oportunidade de contribuir, de maneira analítica, nas soluções dentro das empresas. Específicos: Desenvolver pensamento crítico com relação à administração, sugerindo maneiras de tornar mais eficiente e inteligente a execução de tarefas. Inter-relação da Disciplina Horizontal: Estatística II, OSM Vertical: Sistemas de Informações Gerenciais. Competências Gerais Reconhecer e definir problemas, equacionar soluções, pensar estrategicamente, introduzir modificações no processo produtivo, atuar preventivamente, transferir e generalizar conhecimentos e exercer, em diferentes graus de complexidade, o processo da tomada de decisão; Desenvolver expressão e comunicação compatíveis com o exercício profissional, inclusive nos processos de negociação e nas comunicações interpessoais ou intergrupais; Desenvolver capacidade de transferir conhecimentos da vida e da experiência cotidianas para o ambiente de trabalho e do seu campo de atuação profissional, em diferentes modelos organizacionais, revelando-se profissional adaptável. Competências Específicas Aprender os principais conhecimentos e técnicas usadas na informática dentro das empresas. Habilidades Gerais Conhecer o computador e principais programas básicos usados na empresa para redigir documentos e trabalhar com planilhas e apresentações. Habilidades Específicas Propiciar uma visão realista da informática conhecendo o computador, programar editores de texto, planilhas eletrônicas, apresentações de slides, segurança do computador e internet. Conteúdo Programático PROGRAMA: 1. Princípios básicos da Informática 2. Utilização de Informática dentro das empresas (ERP, CRM, SCM, intranet, Internet, Extranet, Data Mining, Data Warehouse, E-commerce e segurança). 3.Utilização de software livre dentro das empresas. Missão: "Oferecer oportunidades de educação,contribuindo para a formação de profissionais conscientes e competentes, comprometidos com o comportamento ético e visando ao desenvolvimento regional”. Página 6 4. Utilização dos principais aplicativos (Windows, Word, Excel e Power Point) Estratégias de Ensino e Aprendizagem (metodologias de sala de aula) Exposição de conteúdos, incentivando debates e apresentação de casos vividos pelos alunos. Análise de cases de empresas, desenvolvendo a capacidade analítica e a visão de tecnologia. Aulas práticas, com a utilização de ferramentas utilizadas atualmente dentro das empresas. Soluções de problemas reais.Palestras com especialistas. Avaliação do Processo de Ensino e Aprendizagem A avaliação do processo de ensino e aprendizagem deve ser realizada de forma contínua, cumulativa e sistemática com o objetivo de diagnosticar a situação da aprendizagem de cada aluno, em relação à programação curricular. Funções básicas: informar sobre o domínio da aprendizagem, indicar os efeitos da metodologia utilizada, revelar conseqüências da atuação docente, informar sobre a adequabilidade de currículos e programas, realizar feedback dos objetivos e planejamentos elaborados, etc. A forma de avaliação será da seguinte maneira: 1ª Avaliação - Peso 8,0 (oito): Prova; - Peso 2,0 (dois): Trabalho. O trabalho será em grupos de exatamente três alunos, sendo esses grupos definido pelo professor no decorrer das aulas. O assunto para os trabalhos serão: ERP, CRM, SCM, intranet, Internet, Extranet, Data Mining, Data Warehouse,cloud computing, E-commerce e Segurança. • O prazo para entrega do trabalho será definido pelo Professor, sendo este antes da primeira Consolidação, não havendo em hipótese alguma o adiamento do prazo para entrega. • O trabalho deverá ser entregue estritamente pelo sistema de Tarefas, onde o aluno deverá responder e anexar o arquivo. Não serão aceitos trabalhos que não estejam postados no Sistema Tarefas, no Portal do Aluno, no site da Faculdade. • O trabalho deverá ser digitado e deverá ter obrigatoriamente a extensão .doc (Arquivo do Word). • A avaliação do Trabalho será: • Pela escrita, observando cópias de outros grupos e cópias de outros meios (como a internet). Trabalhos cujo texto seja no mínimo parcialmente copiada da internet será considerado plágio, e seu peso será reduzido pela metade. • Pela formatação do texto, de acordo com modelo abaixo apresentado. Texto não formatado de acordo com o modelo será devidamente avaliado e descontado. • Pela coerência com o assunto do trabalho. • Pela apresentação em sala de aula pelo grupo, caso houver. • Não será exigido um conhecimento aprofundado, mas sim avaliar-se-á principalmente a formatação, normas, prazos, coerência no texto como assunto, sendo esses assuntos tão atuais e importantes para a formação profissional dos educandos. • Segue modelo de formatação, em forma de Artigo, de como o trabalho deverá ser entregue: Página 7 Missão: "Oferecer oportunidades de educação,contribuindo para a formação de profissionais conscientes e competentes, comprometidos com o comportamento ético e visando ao desenvolvimento regional”. Página 8 Missão: "Oferecer oportunidades de educação,contribuindo para a formação de profissionais conscientes e competentes, comprometidos com o comportamento ético e visando ao desenvolvimento regional”. 2ª Avaliação - Peso 8,0 (oito): Prova; - Peso 2,0 (dois): referente ao Sistema de Provas Eletrônicas – SPE (maior nota das duas provas do SPE) Observação: As provas do SPE deverão ser realizas até o dia 30/09/2010 (1ª prova SPE) e até o dia 30/11/2010 (2ª prova SPE), sendo obrigatória a realização de ao menos uma prova. Avaliação Somativa Página 9 Missão: "Oferecer oportunidades de educação,contribuindo para a formação de profissionais conscientes e competentes, comprometidos com o comportamento ético e visando ao desenvolvimento regional”. A aferição do rendimento escolar de cada disciplina é feita através de notas inteiras de zero a dez, permitindo-se a fração de 5 décimos. O aproveitamento escolar é avaliado pelo acompanhamento contínuo do aluno e dos resultados por ele obtidos nas provas, trabalhos, exercícios escolares e outros, e caso necessário, nas provas substitutivas. Dentre os trabalhos escolares de aplicação, há pelo menos uma avaliação escrita em cada disciplina no bimestre. O professor pode submeter os alunos a diversas formas de avaliações, tais como: projetos, seminários, pesquisas bibliográficas e de campo, relatórios, cujos resultados podem culminar com atribuição de uma nota representativa de cada avaliação bimestral. Em qualquer disciplina, os alunos que obtiverem média semestral de aprovação igual ou superior a sete (7,0) e freqüência igual ou superior a setenta e cinco por cento (75%) são considerados aprovados. Após cada semestre, e nos termos do calendário escolar, o aluno poderá requerer junto à Secretaria-Geral, no prazo fixado e a título de recuperação, a realização de uma prova substitutiva, por disciplina, a fim de substituir uma das médias mensais anteriores, ou a que não tenha sido avaliado, e no qual obtiverem como média final de aprovação igual ou superior a cinco (5,0). Sistema de Acompanhamento para a Recuperação da Aprendizagem Serão utilizados como Sistema de Acompanhamento e Nivelamento da turma os Plantões Tira-Dúvidas que são realizados sempre antes de iniciar a disciplina, das 18h30min às 18h50min, na sala de aula. Recursos Necessários Humanos Professor. Físicos Laboratórios, visitas técnicas, etc. Materiais Recursos Multimídia. Bibliografia Básica LANCHARRO; ALCALDE, E et A1. Informática básica. São Paulo: Makron Books, 1990. Número de localização na biblioteca: 004 / L248i GUIMARÃES, A.Introdução a ciência da computação. São Paulo: LTC, 2001. Número de localização na biblioteca: 004 / G963i AURÉLIO, D. Aprenda Excel: sem fazer esforço. São Paulo: Digerati Books, 2004. Número de localização na biblioteca: 004.42 EXCEL / A927a ANDRADE, F. Aprenda rápido: mala direta no word. São Paulo: Nobel, 2002. Número de localização na biblioteca: 004.42WORD / A553a SANTOS, A.,Informática na empresa. 3. ed. São Paulo: Atlas, 2003. Número de localização na biblioteca: 004:658 / S237i. Complementar OLIVEIRA, Djalma de Pinho Rebouças. Sistemas de informações gerenciais. São Paulo: Atlas, 2001. MEIRELLES, F. S. Informática: Novas Aplicações com Microcomputadores. 2. ed. São Paulo: Makron Books-Pearson Education, 1998. GIL. A. Qualidade total em informática. São Paulo: Atlas, 1992. LEMOS, A. Cibercultura: tecnologia e vida social na cultura contemporânea. Porto Alegre: Sulina, 2002. HEUSER,Carlos A. Projeto de banco de dados. 5. ed. Porto Alegre: Sagra Luzzatto, 2004. Periódicos Gazeta Mercantil Sites para Consulta http://www.apostilando.com.br http://www.microsoft.com.br Página 10 Missão: "Oferecer oportunidades de educação,contribuindo para a formação de profissionais conscientes e competentes, comprometidos com o comportamento ético e visando ao desenvolvimento regional”. Outras Informações Endereço eletrônico de acesso à página do PHL para consulta ao acervo da biblioteca: http://192.168.1.201/cgi-bin/wxis.exe?IsisScript=phl.xis&cipar=phl8.cip&lang=por Página 11 Missão: "Oferecer oportunidades de educação,contribuindo para a formação de profissionais conscientes e competentes, comprometidos com o comportamento ético e visando ao desenvolvimento regional”. Cronograma de Atividades Aula Consolidação Avaliação Conteúdo Procedimentos Recursos 1ª Introdução à Disciplina / História da Informática AE DS, LB 2ª Conceitos Básicos de Informática / Definição do Trabalho AE DS, LB 3ª Microsoft Word (Recursos Básicos) AE DS, LB 4ª Microsoft Word (Tabelas, Índices) AE DS, LB 5ª Microsoft Word (Mala direta) AE DS, LB 6ª Microsoft Power Point (Recursos básicos) AE DS, LB 7ª Microsoft Power Point (Recursos avançados) AE DS, LB Consolidação 1 AE DS, LB 1 1 Avaliação 1 – Prova objetiva. LB 8ª Microsoft Excel (Recursos básicos) AE DS, LB 9ª Microsoft Excel (Principais básicos) AE DS, LB 10ª Microsoft Excel (Recursos básicos: fórmulas) AE DS, LB 11ª Microsoft Excel (Recursos intermediários) AE DS, LB 12ª Microsoft Excel (Recursos intermediários) AE DS, LB 13ª Microsoft Outlook / e-mail / Internet AE DS, LB TG, AE DS, LB 2 Consolidação 2 2 Avaliação 2– Prova objetiva. LB 3 Avaliação – substitutiva. 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Sim ( ) Não ( ) 9 – Exerce atividade profissional fora do período de aula: Não ( ) Sim ( ) Num. Horas _______ 9.1 – Utiliza computador: Sim ( ) Não ( ) 9.2 – Se “Sim”, descreva o uso (ex.: atividades, modo de uso) 10 – Possui conhecimento de Aplicativos Office: Microsoft Word ( ) Power Point ( ) Excel ( ) 10.1 – Tipo de Conhecimento B – Básico I – Intermediário A – Avançado ( ) Microsoft Word Microsoft Power Point ( ) Microsoft Excel ( ) 11.2 Utiliza algum outro aplicativo, software? Sim ( ) Não ( ) 11.2.1 Se “Sim”, qual? 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