IADIS International Conference WWW/Internet 2014 Co-located with CELDA 2014 and Applied Computing 2014 Porto, Portugal 25 – 27 October 2014 Editors: Bebo White Pedro Isaias ISBN: 978-1-5108-1080-8 Printed from e-media with permission by: Curran Associates, Inc. 57 Morehouse Lane Red Hook, NY 12571 Some format issues inherent in the e-media version may also appear in this print version. Copyright© (2014) by the International Association for Development of the Information Society (IADIS) All rights reserved. Printed by Curran Associates, Inc. (2015) For permission requests, please contact the International Association for Development of the Information Society (IADIS) at the address below. International Association for Development of the Information Society (IADIS) Rua Sao Sebastiao Da Pedreira No. 100, 30, 1050-209 Lisbon, Portugal Phone: 351 21 3151373 Fax: 351 21 3151244 [email protected] Additional copies of this publication are available from: Curran Associates, Inc. 57 Morehouse Lane Red Hook, NY 12571 USA Phone: 845-758-0400 Fax: 845-758-2634 Email: [email protected] Web: www.proceedings.com TABLE OF CONTENTS FOREWORD xi PROGRAM COMMITTEE xv KEYNOTE LECTURES xix FULL PAPERS CAPTURING USER INTERACTION WITH RICH INTERNET APPLICATIONS FOR USABILITY EVALUATION 3 Adriano Rivolli, Douglas Felipe Pereira and Luciano Tadeu Esteves Pansanato CLASSIFYING USER EXPERIENCE OF WEB APPLICATIONS IN REAL TIME USING CLIENT LOGS 11 Leandro Guarino de Vasconcelos, Rafael Duarte Coelho dos Santos and Laercio Augusto Baldochi Jr. EXPLORING THE POSSIBILITIES OF UNIVERSITY SMART CARDS INTEGRATED WITH VIRTUAL SOCIAL NETWORKS 19 Bernardo Botelho, Cristiano André da Costa, Jorge Luis Victoria Barbosa and Rodrigo da Rosa Righi APPLYING CLUSTERING TO THE LOG ANALYSIS OF RICH INTERNET APPLICATIONS FOR USABILITY EVALUATION 27 Alana Regina Biagi Silva Lisboa, Adriano Rivolli and Luciano Tadeu Esteves Pansanato A METHOD FOR SEMANTIC ANALYSIS OF KEYWORD-BASED QUERIES TO ACCESS INFORMATION IN WEB DATABASES 35 Mariana Soller Ramada, João Carlos da Silva and Plínio de Sá Leitão-Júnior THE IMPACT OF DEMOGRAPHIC DATA ON A LATENT FACTOR MODEL 43 Edson B. dos Santos Junior, Marcelo G. Manzato and Rudinei Goularte SEMI-AUTOMATIC GENERATION OF SEED PAGES IN GENRE-AWARE FOCUSED CRAWLING 51 Vítor Mangaravite, Guilherme Tavares de Assis, Anderson Almeida Ferreira and Flávio Luis Cardeal Pádua BUILDING A CORPUS TO CATEGORIZE ARABIC SHORT TEXT USING GAMES WITH A PURPOSE Abdennadher Slim, Ayman Heba, Sabty Caroline, Salem Reem, Tarhony Nada and Zohny Sara v 59 SIGNBANKMOBILE – A DATA COLLECTION ENVIRONMENT FOR DEAF CULTURE HANDWRITING RECOGNITION SYSTEM 66 Aléssio Miranda Júnior, Marcos G. Ribeiro, Anna C. Almeida and Laura S. García METHODOLOGY AND TOOLS TO ESTIMATE SELECTORS’ PERFORMANCE OVERHEAD OF JAVASCRIPT LIBRARIES 74 Sotiris P. Christodoulou and Andreas B. Gizas HELP! I NEED SOMEBODY… HELP! NOT JUST ANYBODY: APPLYING RECOMMENDER SYSTEM TECHNIQUES IN PEER HELP SYSTEMS 83 Luana Müller and Milene Selbach Silveira GET INSPIRED: A VISUAL DIVIDE AND CONQUER APPROACH FOR MOTIVE-BASED SEARCH SCENARIOS 91 Andreas Both, Viet Nguyen, Mandy Keck, Dietrich Kammer, Rainer Groh and Dana Henkens LARGE-SCALE ENTITY RESOLUTION FOR SEMANTIC WEB DATA INTEGRATION 99 Gustavo de Assis Costa and José Maria Parente de Oliveira XQUERY ALGEBRA TO RELATIONAL ALGEBRA TRANSLATION RULES 107 Marta Breunig Loose, Deise de Brum Saccol and Eduardo Kessler Piveta WTMATCHER: AN APPROACH TO DETERMINE WEB TABLES SIMILARITY 115 Filipe Roberto Silva and Ronaldo dos Santos Mello 123 MUTATION TEST TO OWL ONTOLOGIES Alex Mateus Porn and Leticia Mara Peres IMPROVEMENT OF PROVENANCE CAPTURE AND QUERY USING SEMANTIC WEB RESOURCES 131 Tatiane Ornelas, Regina Braga, Fernanda Campos and José Maria N. David AN ONTOLOGY BASED APPROACH FOR SHARING DISTRIBUTED EDUCATIONAL RESOURCES 139 Heitor Barros, Jonathas Magalhães and Evandro Costa REPRESENTATION OF KNOWLEDGE PATTERNS IN RDF(S) 147 Rostislav Miarka and Martin Žáček SELPHY: A SEMANTIC-BASED SELF-LEARNING SYSTEM 155 Laercio Augusto Baldochi Jr. and Clara Moreira Senne A KNOWLEDGE-BASED ASSISTANT TO HELP PEDAGOGICAL DESIGNERS TO SELECT COLLABORATIVE SERVICES IN E-LEARNING SYSTEMS 163 Hemilis Joyse Barbosa Rocha, Evandro de Barros Costa and Patrick Henrique da Silva Brito EXTRACTING USER PROFILE AND CONTEXT FROM SOCIAL NETWORKS AND VIRTUAL LEARNING ENVIRONMENTS TO RECOMMEND EDUCATIONAL RESOURCES 171 Crystiam Kelle Pereira, Fernanda Campos, Victor Ströele, Regina Braga and José Maria David VIDEOLIBRAS: MULTIMEDIA AUTHORING AND BROADCASTING SYSTEM TO ALLOW LIBRAS WINDOW ON THE BRAZILIAN ODTV Edson Benedito dos Santos Junior, Hilda Carvalho Oliveira and Celso Socorro Oliveira vi 179 MEELO: A COLLABORATIVE SCORM AUTHORING SYSTEM FOR WEB AND MOBILE DEVICES 187 Alexandre Yukio Yamashita, Hilda Carvalho de Oliveira and Maria Anatania Franco de Souza Pucci HERE I AM: NFC-BASED INDOOR LOCATION MODEL 195 Lucas Closs, Cristiano André da Costa and Rodrigo da Rosa Righi FUNCTIONAL SPECIFICATIONS AND ARCHITECTURE OF A DYNAMIC ROUTING SYSTEM FOR URBAN WASTE COLLECTION USING REAL-TIME INFORMATION 203 George Asimakopoulos, Sotiris Christodoulou, Andreas Gizas, Vassilis Triantafillou, Giannis Tzimas and Nikos Vasilopoulos TIRÉSIAS: A UBIQUITOUS ACCESSIBILITY MODEL FOR VISUALLY IMPAIRED PEOPLE 211 Roberto Almeida Falk, Ismael Gomes Cardoso, João Elison da Rosa Tavares, Bruno Mota, Jorge Luis Victória Barbosa and Cristiano André da Costa DEFINITION OF SERVICE – A SYSTEMATIC REVIEW OF THE LITERATURE 219 Josenildo Melo, Rafael Duarte, Maria Lencastre, Bruno J.T. Fernandes and Fernanda Alencar A SYSTEM TO EVALUATE THE QUALITY OF ITALIAN PUBLIC ADMINISTRATION WEBSITES 227 Francesco Donini, Maurizio Martinelli and Luca Vasarelli WEB 2.0 FOR PUBLIC ADMINISTRATION: PRACTICES AND TRENDS 235 Joanna Papińska-Kacperek E-GOVERNMENT SERVICES: ITALIAN CERTIFIED ELECTRONIC MAIL 243 Marina Buzzi, Francesco Gennai, Claudio Petrucci and Alessandro Vinciarelli SOCIAL NETWORK ANALYSIS FOR MARKET TRENDS IDENTIFICATION: A PRELIMINARY STUDY 252 Evelyn Farias and Reinaldo Gomes FINDING RELIABLE USERS ON ONLINE COMMUNITIES USING ARTIFICIAL NEURAL NETWORKS 259 Thiago Baesso Procaci, Sean W. M. Siqueira, Maria H. L. B. Braz and Leila C. V. Andrade VISUALIZING PRODUCTIVE NETWORKS RELATIONSHIPS 267 João Gouveia, André Sabino and Armanda Rodrigues EVALUATING THE GEOGRAPHIC DISTANCE EFFECTS IN COMMUNICATION BETWEEN HOSTS AND A CONTROLLER ON A SOFTWARE-DEFINED-NETWORK 275 César Rocha Vasconcelos, Reinaldo César de Morais Gomes, Anderson F. B. F. da Costa, Daniella Dias C. da Silva IEEE 802.15.4 (ZIGBEE) STANDARD UNDER INTERFERENCE OF IEEE 802.11: RELIABILITY IN SMART CITIES APPLICATION 283 Gustavo Martins, Reinaldo Gomes, Anderson Costa, César Rocha and Petrônio Carlos NORA: AN INTEGRATED NETWORK MEASUREMENT TOOL FOR END-TO-END CONNECTIONS Robert Lübke, Peter Büschel, Daniel Schuster and Alexander Schill vii 291 SINKPATH: A COOPERATIVE COMMUNICATION PROTOCOL TO RESTABLISH WSN CONNECTIVITY 299 Ulisses Rodrigues Afonseca, Thiago Fernandes Neves and Jacir Luiz Bordim AN INVARIANCE ANALYSIS OF ONLINE-MOBILE CROSS-CHANNEL EVALUATIONS IN THE BANKING INDUSTRY 307 Jacques Nel and Christo Boshoff ESTIMATING HELPFULNESS OF CUSTOMER REVIEW BY CONTENT COVERAGE AND WRITING STYLE 315 Akihide Bessho, Takayuki Yumoto, Manabu Nii and Kunihiro Sato 323 FINANCIAL FORENSIC ANALYSIS Márcio Alexandre Pereira da Silva and Paulo Caetano da Silva SHORT PAPERS FRAMEWORK FOR THE CHARACTERIZATION OF HOTEL WEBSITES 333 Marisol B. Correia, Célia M. Q. Ramos, João M. F. Rodrigues and Pedro Cardoso ASSESMENT OF METHODOLOGIES FOR THE CONSTRUCTION OF THE ONTOLOGY FOR BRAZILIAN ACADEMIC RECORDS 338 Márcio Melo de Oliveira and Paulo Caetano da Silva MODELLING OBJECTS IN OWL: A FIRST ORDER LOGIC BASED TOOL 343 Geiza M. Hamazaki da Silva, Aline M. Saettler, Livia Ruback, Bruno Lopes and Eduardo Thadeu L. Corseuil SEMANTIC UPLIFT CRIMINAL DATA FROM SOCIAL NETWORKS 347 Eduardo F. Santos and Fernanda Lima COMBINING HASHTAGS AND RATINGS FOR OPINION EXPRESSION IN CUSTOMER REVIEWS 352 Daniel Kailer and Peter Mandl AN ONTOLOGICAL APPROACH TO PROFILE CUSTOMERS WITH DISABILITIES IN E-BUSINESS 357 Brunil D. Romero, María J. Rodríguez, María V. Hurtado and Hisham M. Haddad “THE WISDOM OF THE WOOD(S)” – PILOTING ELEARNING IN HISTORY EDUCATION (WITH REFERENCE TO FINNISH COMPULSORY BASIC EDUCATION) 363 Ismo Pellikka, Saara Nissinen and Petteri Vanninen PROPOSAL OF A CONTEXT-AWARE COMPUTER NETWORKS LABORATORY SUPPORTED BY INTELLIGENT AGENTS 367 Fabrício Herpich, Rafaela Ribeiro Jardim, Roseclea Duarte Medina, Felipe Becker Nunes and Gleizer Bierhalz Voss NONPROFIT ORGANIZATIONS USE OF SOCIAL MEDIA: THE CASE OF DRUG HELPLINES Asle Fagerstrøm, Hanne Sørum and Ravi Vatrapu viii 371 PRONTO: AN INTEGRATED HEALTH CARE SYSTEM FOR BLUMENAU CITY 376 Mauro Marcelo Mattos, Luciana Pereira de Araújo, Shaiane Mafra Casa, Maria Eduarda Demmer, Jacques Robert Heckmann and Grazieli Izidorio POSTERS DECISION SUPPORT FOR ENERGETIC MODERNIZATION OF BUILDINGS – A KNOWLEDGE-BASED PERSPECTIVE ON THE WEB 383 Jessica Rubart and Thorsten Bruns DISASTER RECOVERY FRAMEWORK FOR E-LEARNING ENVIRONMENT BASED ON PRIVATE CLOUD COLLABORATION 387 Satoshi Togawa and Kazuhide Kanenishi A FLEXIBLE CATEGORIZATION MODEL FOR CONTEMPORARY CRIME TYPES IN SOCIAL MEDIA Marlene Weiss, Bernhard Jäger and Peter Leitner AUTHOR INDEX ix 391