Programação ICIEOM 2012 Paper Sessions session topic PS1.1 Engineering Economy Paula # authors 85 Mariana Brochado and José Manuel Vassallo 209 André Salles Ferreira 283 Maria Bernadete Junkes, Anabela Pereira Tereso and Paulo title Infrastructure finance in developing countries by state and multilateral development banks An Empirical Investigation of Some Hedging Strategies for Crude Oil Market The Role of Engineering Economics in the Evaluation of presenter room Mariana Rodrigues Brochado B1.14 André Assis de Salles Maria Bernadete Junkes Sérgio Lima Pereira Afonso Investment Projects by the Bank of Amazon-Brazil Ana Ferreira, Luís Martins, Senhorinha Teixeira and Manuel Techno-Economic Assessment of Micro-CHP Systems Ana Cristina Magalhães Ferreira Nunes Financing Patterns and Corporate Investment Relationship: A Brief 329 Jorge Cunha and António Paisana Jorge Cunha Overview 5 294 PS1.1 Total PS1.2 Entrepreneurship 96 Jean Carlo Benetti, Liane Mahlmann Kipper, Roselaine Berenice Da Silva, Luciano Marder and Isabel Grunevald Quintella Aloisio Peixoto Junior 340 Flavio Bressan and Geraldo L. Toledo Strategic Management 326 Flavio Bressan PS1.2 Total Operations Strategy 4 and Performance 45 Management Sergio 300 323 Paulo Dalcol Marly Monteiro de Carvalho, Ana Paula Lopes and André Ferrarese 176 Rosangela Cabrera and Guilherme Vaccaro Madalena Cultural Factors 50 286 Araújo Industrial Marketing and Consumer Behavior Andréa Cristina Trierweiller, Blênio César Severo Peixe, Rafael Tezza, et al. Camila Avozani Zago, Leonardo Ensslin and Sandra Rolim Ensslin and Performance 40 5 portfolio for the minimization of risks and problems in the Cunha Flávio Bressan Flávio Bressan Cristiano Hora Fontes B1.16 Uálison Rébula de Oliveira Uálison Rébula de Oliveira industry environment Open innovation in the research and development: analysis of a cooperation net between companies from automotive sector and Ana Paula Vilas Boas Viveiros Lopes universities of Brazil and their relationship with the Stakeholders of the Ana Paula Vilas Boas Viveiros Lopes Guilherme Vaccaro B1.17 Regional Innovation System Evaluating the Organizational Effectiveness with the Item Response Theory: a Case Study in Information and Communication Technology Companies Non-technological Innovation: conceptual approaches, impacts and measurement issues Identification and Evaluation of the Abilities Requested in an Industrial Section: A Case Study of Application of the Andréa Cristina Trierweiller Fernando Romero Camila A. Zago Methodology MCDA-C Oduvaldo Vendrametto, Jorge Monteiro Junior and Adilson SUPPORT FOR COMPETITIVENESS OF AUTOMOTIVE SECTOR VIA Rocha Marcio Cardoso Machado, Ligia Maria Soto Urbina and DISCLAIMS TAX Clustering the Technical Capability in the Brazilian Aeronautical Rodrigo Arnaldo Scarpel Maintenance Industry 281 Manuel Nunes and Cristina Rodrigues Management PS1.5 Total Júlio Cesar Soares e Julliana Pereira da A study on Innovation and Technology Transfer Offices in South 153 Marlene Amorim and Carmen Marques Operations Strategy B1.15 Manufacturing flexibility selection: an analogy to the stock and the different models of innovation 307 Cristina Pereira and Fernando Romero PS1.5 the selection of different types of manufacturing flexibility Innovation management: a literature review about the evolution Strategic Management 4 Management of operational risks in four industrial sectors through Monteiro de Carvalho and Fernando José Barbin Laurindo 5 339 Innovative Cases of Successes: An Introductory Study Ana Paula Lopes, Kumiko Kissimoto, Mario Salerno, Marly PS1.3 Total PS1.4 Total Global Operations and The Anomalies in the Enterprise Organization – the Overlooked and analysis of the literature 324 261 Decision Process: the Mental Models Proposition Analysis of the certification rules for the fruit agri-business: Review Quality Management Rui M. Sousa and its properties performance New Way to Look at Entrepreneur’s Strategic Choices and Cristiano Hora Fontes Ualison Oliveira, Henrique Rocha, Fernando Marins and Liane Mahlmann Kipper the region of Vale do Rio Pardo (RS - Brazil) Ana Cristina Castro Silva, Ava Santana Barbosa and 256 Ualison Oliveira, Paulo Dalcol and Fernando Marins Gouvea PS1.4 diagnosis of Climate Innovation in different economic sectors in Júlio Cesar Valandro Soares, Vicente Celestino Pires Silveira, Entrepreneurship in rural areas – a study about correlations 298 Ediene Malvina Dias, Julliana Pereira Da Cunha and Wesley between entrepreneurial characteristics of rural dairy producers Heitor M. PS1.3 Use of Radar Innovation and Hierarchical Cluster Analysis for the Managing Customer-to-Customer Interaction in Service Delivery: The Case of Trade Fairs Attitudes and buying behavior in a Business-to-Business model Carlos Barateiro, Jose Rodrigues Farias Filho, Ricardo GROW WITHOUT PROFIT – A BUSINESS STRATEGY APPLIED IN Bordeaux and Luis Antonio Campagnac THE BRAZILIAN AUTOMATION MARKET Jorge Monteiro Junior Marcio Cardoso Machado Marlene Amorim Cristina S. Rodrigues José Rodrigues de Farias Filho B2.33 Programação ICIEOM 2012 Paper Sessions session PS2.1 Anabela Alves topic Healthcare Management # authors 237 Susana Bendito and Ana Lucia Martins 278 Lean Production and Management 34 Elena Valentina Gutiérrez Gutiérrez and Carlos Julio Vidal Holguín Andre Carvalho, Daniel Silva, Gustavo Guimaraes, Jose Mantovani Jr and Julio Araujo 234 Lucila M. S. Campos Service Systems PS2.1 Total PS2.2 Production Planning and Control Raimundo 238 Ana Lúcia Martins and José Crespo De Carvalho 5 18 252 PROCESS: A CASE STUDY Home Health Care Logistics Management Problems: Framework and Research Perspectives Lean Concepts applied to Embraer Évora Wing Assembly Line Management Assessment Tool of Lean Manufacturing and Six Sigma based on PNQ Model: A Brazilian Case Study Sliming Lead Times in Courts of Law – a case study Adonias Magdiel, Arthur Cavalcante, Cristiano Fontes and A New Proposal of Typing Load Profiles to Support the Decision- Jorge Marambio Making in the Sector of Electricity Energy Distribution 245 Everton Drohomeretski and Fabio Favaretto Sampaio title APPLYING LEAN MANAGEMENT IN A HOSPITAL PURCHASING Different types of inventory control in Brazilian Companies Gilson Adamczuk Oliveira, Marcelo Gonçalves Trentin and Appplying the Theta Model to Short-Term Forecasts in Monthly Anselmo Chaves Neto Time Series 266 Raimundo J. B. de Sampaio and Rafael R. G. Wollmann Using Clearing Function to Evaluate Pricing Capacity of Resources at Lows Levels of Utilization in Planning-Production presenter room Ana Lúcia Martins B1.14 Elena Valentina Gutiérrez André Araújo Carvalho e Daniel Carlos da Silva Lucila Maria de Souza Campos Ana Lúcia Martins CRISTIANO HORA DE OLIVEIRA FONTES B1.15 Fabio Favaretto Gilson Adamczuk Oliveira Raimundo J. B. de Sampaio Production Systems PS2.3 Cristina Rodrigues Design and 152 Lyda Cielo Pantoja Rosero and Juan Pablo Orejuela Cabrera Facilities layout in cellular group environments Management PS2.2 Total Healthcare 5 Management 174 Vanessa Brandolf, Guilherme Vaccaro and Debora Azevedo Product Management 6 Fernanda Hänsch Beuren and Paulo A. Cauchick Miguel 103 a taxonomy and literature mapping Monique Sonego, Márcia Elisa Soares Echeveste and Istefani Mass customization and Modularity: a theoretical position in the Carisio Paula 191 Janine Fleith de Medeiros and Jose Luis Duarte Ribeiro PS2.4 André Aquere Service Systems 75 Patrícia Magnago and Márcia Echeveste PS2.3 Total Operations Strategy 5 and Performance 205 Leonardo Araujo, Eduardo Silva and William Barreto Project Management 47 Wagner Botelho, Pedro Neto and Oduvaldo Vendrametto 331 André Luiz Aquere and Cristiana Oliveira Sergio past decade Environmental Innovation and Market Success Factors: Perception of business Managers Characterization of a minimal model for SDP through a systematic review of literature Guilherme Vaccaro B1.16 Paulo Augusto Cauchick Miguel Ângela de Moura Ferreira Danilevicz Janine Fleith de Medeiros Ângela Danilevicz Increasing BPM maturity: a study in a brazilian energy company Eduardo José Carvalho Silva Considerations on Projects Quality Oduvaldo Vendrametto B1.17 Management 317 Marcelo Nogueira and Ricardo J. Machado PS2.5 Organizational Knowledge Management: a Qualitative Analysis in a Brazilian Reference Research Center Analysis of publications on product-service systems (PSS): towards Juan Pablo Cabrera Orejuela PS2.4 Total Social Responsibility, 4 Environment and 37 Sustainability PS2.5 Total 4 Performance indicators for the reinforced concrete structures design: the Águas Claras case study The Value Concept Evolution in Industrial Engineering Eduardo Gouvea Da Costa Development 143 Liziane Da Luz Seben and Istefani Carísio de Paula 170 Software Projects in Accordance with ISO 31000:2009 Ronald Nieweglowski, Edson Pinheiro de Lima and Sergio 60 Ana Luísa Ramos and José Vasconcelos Ferreira Gouvea Roadmap for the Application of Risk Management Process in Environmental sustainability of urban traffic: the European backdrop and the Portuguese case Cellulose pulp extraction from vegetable wastes: considerations about environmental and economic sustainability criteria Rodrigo Alexandre Resina, Juliana Veiga Mendes and Application of a framework to assess the level of sustainability of a Virginia Aparecida Da Silva Moris company Marcelo Nogueira André Luiz Aquere de Cerqueira e Souza Edson Pinheiro de Lima Ana Luísa Ramos - 10/07 Liziane da Luz Seben Juliana Mendes; Rodrigo Resina B2.33 Programação ICIEOM 2012 Paper Sessions session topic Modeling and PS3.1 Simulation Guilherme # authors Leonardo Das Dores Cardoso, João José De Assis Rangel, 20 Eglon Rhuan Salazar Guimarães and Dalessandro Soares Vianna Edmilton Romão Da Silva, Robson Da Silva Magalhães, 26 Cristiano Hora De Oliveira Fontes, Marcelo Embiruçu and Pereira 57 244 Simulation PS3.1 Total & Operations System Throug a Hybrid ARX-Neural Network Model Structure Virtual Learning Environments with Emotional Pedagogical Agents Schreiber for Training in Organizations Josiane Palma Lima, Fabiano Leal, Renato Lima and Kelly Carla Lobato 257 Fabio Pereira, Edna Silva, Michele Costa and Marilda Silva Evaluation of process variables influence over cellulose extraction from vegetable waste using Response Surface Methodology Using Discrete-Event Simulation in Urban Solid Waste Selection Evaluation of Production Sequencing Rules in Job Shop and Flow Shop Environment Through Computer Simulation presenter room Joao Rangel - 10 / 11 B1.14 EDMILTON ROMÃO DA SILVA Liane Mahlmann Kipper Liziane da Luz Seben Josiane Palma Lima Fabio Henrique Pereira 6 Industrial Engineering PS3.2 Carbon Monoxide Emissions Modelling and Simulation of a Three-Dimensional Acoustic Luis Alberto Luz De Almeida Mirceia Borin, Rejane Frozza, Liane Kipper and Jacques 100 Liziane Da Luz Seben and Istefani Carísio de Paula Modeling and title Simulation Optimization Model for Analysis of Inventory of 208 Management Education Elaine M. Cetnarski, Caroline B. Ohpis, Sergio E. Gouvea Da The evolution of Operations Management as a research area in Costa and Edson Pinheiro de Lima Brazil SERGIO E. GOUVEA DA COSTA B1.15 Use of the Genetic Algorithm in the Simulation and Optimization Katja Operations Research Klingebiel 16 Marco Benvenga, Andre Librantz and Sidnei Araújo of the Hydrolysis Process of Cassava Starch to Obtain the Andre Librantz Bioethanol 69 253 Human Factors and 257 PS3.3 Edson Ergonomics Supply Chain and Logistics PS3.2 Total Social Responsibility, Carla Goncalves Machado, Edson Pinheiro de Lima, Pamela Industrial Engineering, Operations Management and Mocelim Manfrin and Sergio Eduardo Gouvea Da Costa Sustainability: an overview Dalmarino Setti, Carla Schwengber ten Caten, Gilson A New Multi-criteria Method for Selection of Metal Casting Adamczuk Oliveira and Marcelo Gonçalves Trentin Process with Aggregation of Information though Fuzzy Operator 250 Pablo Aparicio, José Guadix, Luis Onieva and José Teba 221 6 2 Environment and Sustainability What to expect? Inconveniences and reasons for failure in RFID Cortés pilots Eduardo Satolo, Felipe Calarge and Paulo A. Cauchick An analysis of sustainability issues in companies from the Brazilian Miguel sugar and ethanol industrial sector: a multiple case study 86 Romulo Carvalho and Alcimar Ribeiro Pinheiro de Lima Kleber Rogério Moreira Prado, Jorge Marcos Rosa, José 248 Carlos Curvelo Santana, Elias Tambourgi and Fabio Henrique Pereira 262 284 Control of HVAC system comfort by sampling Jesús Muñuzuri, María Rodríguez, Rafael Grosso and Pablo Andréa Cristina Trierweiller, Blênio César Severo Peixe, What if Royalties run out and how Oil-Producing Municipalities are preparing for it – The case of Brazilian Oil Route A Bootstrapped Neural Network Prediction Model Applied to a Dye Biodegradation Rate in Textile Industrial Process Environmental Management in Brazilian Industry: an Evaluation Rafael Tezza, Antonio Cezar Bornia and Lucila M. S. Campos with Item Response Theory Adelino Carlos Maccarini, Gilson Adamczuk Oliveira, Naiá The ANOVA applied in selective collection made by scavengers for Mendes Maccarini and João Bosco Ladislau De Andrade better transportation logistics of recyclable materials Carla Gonçalves Machado Marcelo Gonçalves Trentin José Guadix Jesús Muñuzuri Paulo Augusto Cauchick Miguel B1.16 Alcimar Ribeiro Fabio Henrique Pereira Andréa Cristina Trierweiller Gilson Adamczuk Oliveira Initiatives and challenges in the diffusion of technological 296 Romeu E Silva Neto, Bruno Silvestre and Joyce Pedro innovations in the Local Productive Arrangement of ornamental Romeu e Silva Neto stones of Santo Antônio de Pádua – RJ PS3.3 Total Social Responsibility, PS3.4 6 4 Enzo Morosini Frazzon and Jerson Kitzberger Environment and Sustainability Jorge Cunha 22 Fernando 302 Romero 306 José Carlos Santos São Paulo Metropolitan Area. Antonio Araujo Junior, Marcus Araujo, Jose Barros, Rosinei Theory of Pollution Certificates: Policy Developments and Ribeiro and Isabel Cristina Dos Santos Industrial Applications Lucila M. S. Campos, Rodrigo N. Dos Santos, Marilda P. T. An Approach for Selecting a Scientific Framework for the Nagaoaka, Leonardo Ensslin and Artur Santa-Catarina Economics of Renewable Energies 313 Sebastião Décio Coimbra De Souza 6 Chains Wagner Lucato, Rosangela Vanalle, Milton Vieira Júnior and Sustainability in manufacturing: environmental performance in the 310 Paula Ferreira and Madalena Araujo PS3.4 Total Systemic Challenges for Innovative and Sustainable Energy Supply An integrated framework to support sustainable electricity planning Evolutionary Competitive Dynamics in Industrial Clusters: Competitive Stratification in a Structural Ceramic Cluster Enzo Morosini Wagner Cezar Lucato Antonio Henriques de Araujo Junior Lucila Maria de Souza Campos Paula Ferreira Sebastião Décio Coimbra de Souza B1.17 Programação ICIEOM 2012 Paper Sessions session topic Supply Chain and PS4.1 Logistics Sameiro # authors 111 Luis Ferreira and Alexander Kharlamov 113 Alexander Kharlamov and Luis Ferreira Carvalho 130 Jan Cirullies, Katja Klingebiel and Luiz Felipe Scavarda 178 Alexandre Su and Mauro Sampaio PS4.1 Total Human Factors and PS4.2 Ergonomics Pedro Arezes 254 Paulo Victor Carvalho, Antônio Carlos Mol e Ana Paula Legey Accessible Hotel for Visually Impaired People Ricardo José Matos de Carvalho Quality Management 11 Marcela Machado and Antonio Costa 17 Pedro Hack and Carla Ten Caten Alexandra De Fátima Chiaradia Valadão and Joao Batista Turrioni 106 David Patrishkoff 107 David Patrishkoff PS4.4 PS4.3 Total 5 Quality Management 232 Paulo 263 Sampaio 304 PS4.4 Total 3 Katja Klingebiel THE CONTROL ROOMS OF NUCLEAR PLANTS 3 31 satisfaction and loyalty in Brazilian chemical industry Rogério Peruchi, Anderson Paiva, Pedro Balestrassi and Alberto Garcia-Diaz Blênio César Severo Peixe, Andréa Cristina Trierweiller, Organizational Factors which Contribute to Fatal Workplace Accidents in Brazil Control charts with supplementary runs rules for monitoring bivariate processes Effect of measurement uncertainty in control charts room EE0.10 Mauro Sampaio P. Legey and Paulo V. R. Carvalho 275 Anastacio Gonçalves Filho and Magna Ramos Quintella The impact of logistics service performance on customer VIRTUAL REALITY USED IN THE ERGONOMIC EVALUATION OF PS4.2 Total Heitor M A Conceptual Framework for Green Supply Chain Design Antonio C. A. Mol, Leandro Gatto, Isaac J. A. Luquetti, Ana 265 Larissa Santos and Ricardo Carvalho 250 PS4.3 4 title presenter Application of Kraljic’s purchasing portfolio matrix in construction Alexander Kharlamov industry – A case study Choosing the right supply chain based on products and markets – Alexander Kharlamov A literature review EE0.19 - Marcela Machado EE0.22 Carla Ten Caten Analysis of the relationship between certification of Quality Management System and the Maturity of the continuous improvement program Identifying and Battling Self-Inflicted Enterprise-Wide Inefficiencies Using Pictorial Process Analysis (PPA) to Improve Efficiency in Business Processes Simulated Analysis for Multivariate GR&R study Worldwide Evolution of ISO 9001 and 14001 Certified Companies: Antonio Cezar Bornia, Rafael Tezza and Lucila M. S. Campos an Exploratory, Comparative Ten-Year Study Antonio Araujo Junior, Jose Barros, Nelson Matias, Rosinei Identification and Analysis of Explanatory Variables for Airlines Ribeiro and Isabel Cristina Dos Santos Multi-Factor Productivity Model João Batista Turrioni Dave Patrishkoff Dave Patrishkoff Rogério Santana Peruchi Andréa Cristina Trierweiller Antonio Henriques de Araujo Junior EE0.16 Programação ICIEOM 2012 Paper Sessions session topic Supply Chain and PS5.1 Logistics Sameiro # authors 222 Manuel Diaz-Madroñero, Josefa Mula and Raul Poler 260 Carvalho 274 341 221 PS5.1 Total Human Factors and PS5.2 Ergonomics Pedro Arezes 4 251 299 Risk and Disaster Management PS5.2 Total PS5.3 Quality Management Eusébio Reliability and Maintenance 131 5 Renata Bandeira, Vania Campos, Adriano De Paula Fontainhas Bandeira and Luiz Carlos Brasil De Brito Mello Dafne Sacchi Homrich, Maria Inácia Favila Salum, Antônio PS5.3 Total Computer and 3 Enzo M. 164 Frazzoni 282 Supply Chain and 3 Logistics 228 PS5.4 Total 5 Vania Campos - 11/07 Risk management and mitigation strategies in the supply chain: A Dafne Sacchi Homrich and Maria Inácia Dalmarino Setti Work Station in the Foundry Industry What to say about the work and health of hotel managers? Social Regulation of the work and ERP ANALYSIS OF THE INFLUENCE OF INADEQUATE POSTURES IN Ângela Regina Poletto Anastacio Pinto Goncalves Filho, Gabriel Kanegae and DORT ACQUIREMENT USING OCRA Safety Culture Maturity and Risk Management Maturity in Gustavo Sampaio Abreu Leite Industrial Organizations Application of the Three Realities Approach to Customer Complaints Analysis in the Motorcycles Industry Maintenance Decision Making Carolina Cajazeira, Eusébio Nunes, José Telhada and RAM factors in the operation and maintenance phase of wind Mariana Carvalho turbines 7 João David D. Cabral and Sidnei A. Araújo María A. Guerrero, Rodrigo A. Batistelo and André F. H. Librantz Edson Melo De Souza, Aparecida De Fátima Castello Rosa, EE0.10 An Overview of Humanitarian Logistics in Brazil case study in the aeronautical industry. Ana Maria Carlos Ponce, João Alberto Camarotto and Pedro room Raúl Poler Vania Campos - 11/07 Thermography: an Assessment Tool in the Ergonomic Analysis of a Augusto Ponce Romero Cardoso Oliveira, Francisco Soares Másculo and presenter An Overview of Road Cargo Transport in Brazil Marcelo Gonçalves Trentin, Gilson Adamczuk Oliveira and 292 Mariana Carvalho, Eusébio Nunes and José Telhada Information Systems sector Sérgio Coelho and Carlos M. Taboada Rodriguez 305 João Soares, Sergio Sousa and Eusébio Nunes 315 87 PS5.4 Bandeira 269 Cyntia Leite and Ricardo Carvalho 273 Nunes Maria Da Penha S. Araujo, Vania Campos and Renata title Sustainable Supply Chain Management in the Book Publishing Computer Vision System for Automatic Quality Inspection of Glass Products Used for Food Packaging Maximizing Profits with the Improvement in Product Composition, Using Genetic Algorithms and K-Means - Application to a Favila Salum Marcelo Gonçalves Trentin Pedro Augusto Ponce Francisco Soares Másculo - Eusébio Manuel Pinto Nunes New Operational Support System for Cutting Process Optimization Enzo Morosini Frazzon, Joarez Pintarelli Jr., Anderson Simulation-based Analysis of Integrated Production and Transport Antonio De Andrade and Stefano Moser Enzo Morosini Frazzon, Dmontier Pinheiro Aragão Junior Scheduling An Agent-based Approach for Controlling Global Logistic and Anderson Antonio De Andrade Processes EE0.22 Mariana Carvalho Carolina Cajazeira Sidnei Alves de Araújo André Felipe Henriques Librantz Company of the Printing Industry Elesandro Antonio Baptista and Nivaldo Lemos Coppini EE0.19 Ricardo José Matos de Carvalho ok - pendente do apresentador Enzo Morosini Enzo Morosini EE0.16 Programação ICIEOM 2012 Paper Sessions session topic ST.MSC.1 Engineering Economy João Antunes # authors title Ana Paula Lisboa Sohn, Nelson Casarotto Filho, Idaulo José The Impacts of China's Development in the Brazilian Economy Cunha and Neri Dos Santos Performance analysis of sustainable investments in the Brazilian 61 Felipe Cunha and Carlos Samanez stock market 49 Industrial Marketing 5 and Consumer Behavior 14 Strategic Management ST.MSC.1 Total ST.MSC.2 Lean Production and Management Diogo Modeling and Campos Simulation Operations Research Quality Management Reliability and Maintenance ST.MSC.2 Total ST.PHD.1 Isabel Loureiro Engineering Economy Enterprise Engineering Lean Production and Management Operations Strategy and Performance Fabio Krykhtine, Carlos Alberto Nunes Cosenza and A Fuzzy Algorithm for understanding the customer's desire. An Francisco Antonio De Moraes Accioli Doria application designed for textile industry. Antonio Carlos Morim, Luis Fortes, Carlos Cosenza, Think Fuzzy System: Developing new pricing strategy methods for Francisco Doria, Armando Gonçalves and Paulo Reis consumer goods using fuzzy logic Competitive Pressure Systems Mapping in the Brazilian Truck 44 Ricardo Costa Da Cruz and Francisco C. T. Starke-Rodrigues 334 Ana Cordeiro and Filipa Vieira 6 332 Ariana Araujo and Anabela Alves 58 Supply Chain and Logistics Rejane Frozza and Bruna B. Mariani Paulo Henrique S. Campos, Gustavo Silveira Oliveira, João 328 Marcelo Oliveira, Isabel Lopes and Danielle Figueiredo 109 António Fernandes, Maria Jose Silva and Luís Lourenço & Operations 62 7 supply chain management in organizations? Gökhan Yüzgülec 171 Paula Silva Sá, Paulo Sampaio and Maria João Rosa 285 Mesquita Project Management Risk and Disaster Management Social Responsibility, Environment and with MIEGI students Analysis of success and failure factors in information technology 213 Nuno Caseiro and Paulo Trigo Guilherme Breier, Carla Schwengber Ten Caten, Istefani 99 Carísio de Paula, Angela De Moura Ferreira Danilevicz and Carlos Fernando Jung 6 ST.UND.1 Engineering Economy 112 Diogo F. S. Cruz and Antonio S. C. Fernandes Gonçalo Human Factors and Ergonomics and Control Anastacio Pinto Gonçalves Filho, Camila Costa São Mateus, 65 Daniel Souza Vaz Oliveira, Eros Gusmão Andrade and Milena Pereira Muniz 150 Strategic Management 146 ST.UND.1 Total 4 and the quality management models Mathematics achievement in engineering: an exploratory study 241 Eduardo K. Couto and Ângela M. F. Danilevicz Production Planning Quality in Higher Education: internal quality assurance systems Rocha ST.PhD.2 Total Melo Supply Chain Risk Management: a content analysis approach Manuela Alves, Cristina S. Rodrigues and Ana Maria A.C. 182 Pamela A. Ramos and Caroline M. M. Mota Sustainability principles adopted Mendes Dos Reis Paula Ceryno, Luis Felipe Scavarda, Katja Klingebiel and Tereza Barbará, Bruna Almeida Marra, Fabiano Leal, Bruno Moutinho and Carlos Henrique Pereira Mello projects. Emergency Management Concepts: A network approach A review of value tools as a way of evaluating sustainability indicators Environmental Management System at the Department of Production Engineering: Implementation and Maintenance A Growth Strategy Model The impacts of human factors in fatal workplace accidents in B1.14 Felipe Arias Fogliano de Souza Cunha FABIO LUIZ PERES KRYKHTINE Antonio Carlos Dias Lima Morim RICARDO COSTA DA CRUZ Ana Sílvia Cordeiro Ariana Araújo B1.15 Cilene L. Assmann Gustavo Silveira de Oliveira Humberto Nuno Teixeira Gustavo Silveira de Oliveira Alexandre Guimarães / António Pithon Nilton Carraro B1.16 Fernando Deschamps Laura Costa Maia Bahia, Brazil António Fernandes JOAO GILBERTO MENDES DOS REIS Paula Ceryno Paula Silva Sá B1.17 Manuela Cristina Ferreira Alves Pamela Adelino Ramos - 10/07 Nuno Caseiro Guilherme Petry Breier Eduardo Klein Couto Diogo Cruz B2.33 Daniel Souza Vaz Oliveira Analysis of the implementation of a process improvement program based on the six sigma methodology in an auto parts Tereza Raquel A. Barbará company Tereza R. Arantes Barbará, Bruna Almeida Marra and Carlos Analysis of the application of a methodology for solving problems Henrique Pereira Mello room Ana Paula Lisboa Sohn Maintenance Management based on Organization Maturity Level Marcelo Albuquerque Oliveira Innovation and Quality: impacts of innovation outputs on TQM Supply Networks: how to identify the different strategies for Management Education Diana Process for Computer Services MODELING AND OPTIMIZATION OF LIFE TOOL AND ROUGHNESS Pedro Luiz de Oliveira Costa Neto and João Gilberto Industrial Engineering ST.PhD.2 lines and assembly cells of heat boilers controllers 38 IN TURNING HARD STEEL ABNT 52100 MIXED CERAMICS WITH Roberto Ferreira, et al WIPER 259 Humberto Teixeira, Isabel Lopes and Eusébio Nunes Diagnosis of quality problems in a small business Gustavo Silveira Oliveira, Joao Batista Turrioni, Pedro Paulo 32 Reliability modeling for electronic products Balestrassi and Marcio Muller Alexandre Guimarães Botelho, José Luiz Fernandes and 155 A Model for the Management of Reliability in the Oil Industry Antonio José Caulliraux Pithon 6 Development of a model based on financial and operating metrics 84 Nilton Carraro, Carlos Camello and Giovanni Gemente for investment decisions Fernando Deschamps, Eduardo Alves Portela Santos, Characterization of process-related models for enterprise 51 Eduardo de Freitas Rocha Loures and Edson Pinheiro de engineering Lima Laura Costa Maia, Anabela Carvalho Alves and Celina Pinto Sustainable Work Environment with Lean Production in Textile and 308 Leão Garment Industry 246 ST.PHD.1 Total Pull System through FIFO lane to achieve synchronism between Cilene Loisa Assmann, João Carlos Furtado, Liane M. Kipper, Simulation for Analysis and Proposal to Improve the Application Management Quality Management Market What prevents portuguese SMEs from innovating? presenter in the view of the PDCA cycle in a public agency Tereza Raquel A. Barbará Industrial Engineering ST.UND.2 & Operations 168 Ivo Da Silva and Rui Borges Lopes Teaching Lean Thinking with a Business Game Rui Borges Lopes and Ivo Alexandre Silva Management Education Ricardo Filho Lean Production and Management 280 Quality Management 145 ST.UND.2 Total 3 Alípio Duarte, José Tiago Simões, Luís Abreu and Ricardo Póvoas Evandro Wicher, José Hermosilla, Ethel Silva and Walther Azzolini SETUP TIME REDUCTION – CASE STUDY OF THE AMTROL M3 LINE Tiago Simões Traceability for Food Safety: the case of a sugar factory and alcohol distillery plant Evandro Willians Wicher B2.34